THE ECOMMERCE EDGE Podcast with Jason Greenwood - podcast cover

THE ECOMMERCE EDGE Podcast with Jason Greenwood

Jason Greenwoodwww.greenwoodconsulting.net
Welcome to THE ECOMMERCE EDGE Podcast (formerly At the Coalface). - THE ECOMMERCE EDGE brings you the very best in eCommerce, Omnichannel and Retail tech & trends. We cover key topics such as eCommerce Mentorship, B2B eCommerce and eCommerce technology. - With 23+ years in the industry, Jason and his guests discuss topics in simple language anyone can understand and apply to level up their business.

Episodes

E196: Efficient, Commerce Critical Product Data Optimisation Across Digital Channels - Jesse Wragg, eCommeleon - THE ECOMMERCE EDGE Podcast - 09 March 2023

Jesse is the Co-Founder & MD of eCommeleon - https://www.ecommeleon.com eCommeleon is a SaaS based eCommerce & omnichannel optimisation and listing platform You can think of eCommeleon as an omnichannel tool and lightweight PIM rolled into one eCommeleon makes it easy for merchants to list their products across Marketplaces, Shopping Comparison sites, Social Platforms and even across multiple regional eCommerce sites with product data being uniquely optimised per channel/region/market In this ep...

Mar 09, 202346 min

E195: 🎓Mentoring Moments #24 | Supporting New Hires, Vendor Partnership Models, Co-Marketing and More! | 07 March 2023

Welcome to 'Mentoring Moments', a sub-series of the Podcast Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! The episode title outlines some of the topics covered in the episode for reference If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, head over to the ...

Mar 07, 202316 min

E194: AR in eCommerce UX/CX, Virtual Try On’s & More! - Manuel Messner, MAZING - THE ECOMMERCE EDGE Podcast - 02 March 2023

Manual is the Co-Founder & CEO of MAZING - https://mazingxr.com MAZING is a SaaS based AR platform for eCommerce MAZING helps merchants create and manage 3D models of their products for deep customer interactions MAZING helps customers visualise products in physical spaces with hyper accuracy MAZING also supports virtual try on fashion experiences at scale In this episode, Jason and Manual discuss the current state of XR adoption and how eCommerce merchants can start leveraging this technology t...

Mar 02, 202338 min

E193: 🎓Mentoring Moments #23 | Special Edition: Creating More Freedom In Your Life | 21 February 2023

Welcome to 'Mentoring Moments', a sub-series of the Podcast This is a special edition of Mentoring Moments where Jason shares some how to create more freedom in your life through the lens of starting your own business or side hustle If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, head over to the registration page to register for the sessions in your time zone and you can also apply for 1-1 mentorship with Jason on th...

Feb 21, 202335 min

E192: Creating the Perfect Pre-Order Experience On Shopify - Oli Woods, PreProduct - THE ECOMMERCE EDGE Podcast - 18 February 2023

Oli is the Founder of PreProduct - https://preproduct.io/ PreProduct is a pre-order app for Shopify PreProduct supports ‘pay later’, ‘pay now’ & deposit-based pre-orders PreProduct keeps customers in the loop with front-end wording, a customer portal and email campaigns PreProduct helps merchants improve their cashflow and gauge demand for new products in advance In this episode, Jason and Oli discuss how eCommerce pre-orders can create better business outcomes for merchants and a better digital...

Feb 18, 202342 min

E191: Leveraging Google Shopping as a Winning eCommerce Channel - Liam Patterson, Bidnamic - THE ECOMMERCE EDGE Podcast - 09 February 2023

Liam is the Founder & CEO of Bidnamic - https://www.bidnamic.com Bidnamic is a SaaS solution that helps merchants manage and scale their Google Shopping Ads Google Shopping Ads are a totally different beast to regular Google Ads and require specialist tools and expertise to get the most out of them Bidnamic allows merchants to maximise revenue, profitability and data insights from Google Shopping through proprietary, advanced machine learning technology In this episode, Jason and Liam discuss al...

Feb 09, 202351 min

E190: Supporting the Explosion in Digital Product eCommerce Sellers - Daniele Servadei, Sellix - THE ECOMMERCE EDGE Podcast - 02 February 2023

Daniele is the CEO of Sellix - https://sellix.io/ Sellix is a SaaS eCommerce platform that helps brands sell digital products easily, think subscriptions, tokens, serial keys, digital downloads, video courses, software and licenses and more Sellix is a bit like the 'Shopify of Digital Products' Sellix also natively supports crypto payments Sellix has many built in selling features that are add-ons with other platforms In this episode, Jason and Daniele discuss the rise of digital products and ho...

Feb 01, 202347 min

E189: 🎓Mentoring Moments #22 | Custom ’Wait State Indicators’, Common Pitfalls For New eCommerce Businesses, The Perfect Co-Founder Trifecta and More! | 31 January 2023

Welcome to 'Mentoring Moments', a sub-series of the Podcast Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! The episode title outlines some of the topics covered in the episode for reference If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, head over to the ...

Jan 30, 202329 min

E188: Disruptive Retail - How Virtual Clienteling & ’Live Commerce’ Bring the In-Store Experience Home - Patrick Jacobs, Immerss - THE ECOMMERCE EDGE Podcast - 26 January 2023

We've recently rebranded from At the Coalface to 'THE ECOMMERCE EDGE' Podcast to better reflect what we do! Enjoy. Patrick is the Co-Founder of Immerss - https://www.immerss.live/ Immerss is a SaaS based Clienteling/Customer Service & Live Shopping Platform for eCommerce Immerss brings together mobile video based store concierge services, combined with Live Stream shopping into one, easy to use platform Immerss Clienteling enables retail associates to give customers the support they need to make...

Jan 25, 202348 min

E187: 🎓Mentoring Moments #21 | The ’Why’ of Native SaaS Integrations, ’Social Selling’, Building a Dev Team as a Non-Technical Founder and More! | 24 January 2023

Welcome to 'Mentoring Moments', a sub-series of the Podcast Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! The episode title outlines some of the topics covered in the episode for reference If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, head over to the ...

Jan 23, 202343 min

E186: The No/Low Code Revolution is Here! Bubble, Airtable, Zapier & Loom All Rolled Into One? - Jeremy Redman, TaskMagic - THE ECOMMERCE EDGE Podcast - 19 January 2023

We've recently rebranded from At the Coalface to 'THE ECOMMERCE EDGE' Podcast to better reflect what we do! Enjoy. Jeremy is the Founder & CEO of TaskMagic - https://www.taskmagic.com/ TaskMagic is a SaaS based, low/no code productivity platform and workflow automation tool that can help automate almost any task performed through a web browser With TaskMagic, users screen record themselves performing repetitive admin tasks in the browser and TaskMagic works in the background, systematising proce...

Jan 18, 202352 min

E185: 🎓Mentoring Moments #20 | Launching a Digital Product, Retail Indicators for 2023, Retail Mobile Apps and More! | 17 January 2023

Welcome to 'Mentoring Moments', a sub-series of the Podcast Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! The episode title outlines some of the topics covered in the episode for reference If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, head over to the ...

Jan 17, 202346 min

E184: Next Gen eCommerce Promotions With High Engagement QR Codes & Social ’Screenshots’ - w/ Tanya Sardana, Flyshot - THE ECOMMERCE EDGE Podcast - 12 January 2023

We've recently rebranded to 'THE ECOMMERCE EDGE' Podcast (formerly At the Coalface) to better reflect what we do! Enjoy. ---------------------------------------------------- Tanya is the Co-Founder & CEO of Flyshot - https://www.flyshot.io/ Flyshot is an 'In Development/Beta', SaaS based eCommerce promotions management platform Flyshot uses a unique model to drive high intent purchases flyshot links campaign creative to unique QR codes which customers screenshot and then upload at checkout to qu...

Jan 11, 202335 min

E183: Retail eCommerce Reimagined - w/ Matteo Grassi, Popup - THE ECOMMERCE EDGE Podcast - 05 January 2023

This is our first episode for 2023 and our first since rebranding to 'THE ECOMMERCE EDGE' Podcast to better reflect what we do. This episode with Matteo is an absolute CRACKER to kick off 2023 with - so enjoy! Matteo is the Co-Founder of Popup - https://www.popup.store Popup is an entirely new kind of retail eCommerce platform Popup allows merchants to create multiple buyer journey flows vs the traditional Home>Category>Product Page>Cart>Checkout flow This is enabled through a completely drag an...

Jan 04, 202349 min

E182: Are eCommerce Membership Programs the New Loyalty? - w/ Andy Muntean, Inveterate - At the Coalface Podcast - 29 December 2022

Andy is the Head of Product at Inveterate - https://www.inveterate.com/ Inveterate is a SaaS Membership Platform for eCommerce Brands like Amazon have been leveraging membership programs (eg: Prime) for years as a way to build loyalty and 'stickiness' with their customers They know that if a customer has skin in the game by paying a membership fee, they will want to leverage that program for maximum value, thus creating recurring revenue and ongoing purchases for the brand Learn how the best bra...

Dec 28, 202259 min

E181: 🎓Mentoring Moments #19 | How Can Tech Vendors Get Market Cut Through, How Retailers Build Trust Through Transparency, Outlook for 2023 and More! | 27 December 2022

Welcome to 'Mentoring Moments', a sub-series of the At the Coalface Podcast Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! The episode title outlines some of the topics covered in the episode for reference If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, h...

Dec 26, 202230 min

E180: eCommerce 101: Offering The Right Shipping Methods & Rates, to The Right Customers at The Right Time - w/ Nik Pasholok, Calcurates - At the Coalface Podcast - 22 December 2022

Nik is the Co-Founder & CEO of Calcurates - https://calcurates.com Calcurates is a SaaS based eCommerce Shipping Rules Management Engine Calcurates is a multi-carrier eCommerce shipping engine (software) that helps merchants:- Calculate and display the right shipping methods and rates to their customers- Make shipping cost-effective and helps drive conversion Calcurates natively integrates with all major eCommerce platforms and global shipping carriers for easy implementation by merchants In thi...

Dec 21, 202239 min

E179: 🎓Mentoring Moments #18 | What Should eCommerce Startups Outsource, Finding a Good Shopify Freelancer, When Does a Startup Need an ERP and More! | 20 December 2022

Welcome to 'Mentoring Moments', a sub-series of the At the Coalface Podcast Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! The episode title outlines some of the topics covered in the episode for reference If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, h...

Dec 19, 202237 min

E178: SEO is Dead - Long Live SEO! - w/ Jono Alderson, Yoast - At the Coalface Podcast - 15 December 2022

Jono is the Head of SEO at Yoast - https://yoast.com Yoast is the original SEO plugin for Wordpress Yoast is one of the most respected names in SEO technology and they now have SEO plugins, tools and services for other platforms like Shopify too Yoast helps marketers and brand owners ensure their web sites are SEO optimised from the ground up Yoast also keeps them fully informed as Search Engine algorithms evolve and how to adapt to stay on top of the results The potential demise of SEO has been...

Dec 14, 202253 min

E177: 🎓Mentoring Moments #17 | ’Discounting’ Vs ’Value’ Based Selling, Retail Collaborations, Profitability & ASP’s, B2B Vs DTC and More! | 13 December 2022

Welcome to 'Mentoring Moments', a sub-series of the At the Coalface Podcast Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! The episode title outlines some of the topics covered in the episode for reference If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, h...

Dec 13, 202235 min

E176: Sustainable & Scalable Branded Fashion Resale w/ Jake Disraeli, Treet - At the Coalface Podcast - 08 December 2022

Jake is the Co-Founder and CEO of Treet - https://www.treet.co Treet is a SaaS based, branded resale eCommerce platform Treet allows fashion retail brands to rapidly setup a platform for direct or customer to customer (peer to peer) resale of used items Treet "Powers the majority of resale sites worldwide" Treet is in the 'Extension of Product Life' business Treet customizes the resale experience to be fully on-brand, allows brands to market to their growing shopper and seller community with pay...

Dec 07, 202237 min

E175: 🎓Mentoring Moments #16 | Key Omni-Channel KPI’s, Containing CAC via Z/1P Data, Agency/Vendor Partnership Management and More! | 06 December 2022

Welcome to 'Mentoring Moments', a sub-series of the At the Coalface Podcast Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! The episode title outlines some of the topics covered in the episode for reference If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, h...

Dec 05, 202229 min

E174: The Art & Science of Real Time AI Chatbot eCommerce Price Negotiation w/ Rosie Bailey, Nibble - At the Coalface Podcast - 01 December 2022

Rosie is the Co-Founder and CEO of Nibble - https://www.nibbletechnology.com After speaking with Rosie, I love this idea/platform! Nibble is a SaaS based, AI driven chatbot platform with eCommerce superpowers Nibble allow customers to negotiate the purchase price for products on an eCommerce site via AI chatbot I know what you're thinking - the customer will always negotiate down to the lowest price possible! Not universally true says Rosie - and with Nibble, merchants can set rules to limit the...

Nov 30, 202244 min

E173: 🎓Mentoring Moments #15 | ’State of the eCommerce Nation’, Retention vs Acquisition, ’Phygital’ ROI Opportunities, Value of Integration/Automation and More! | 29 November 2022

Welcome to 'Mentoring Moments', a sub-series of the At the Coalface Podcast Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! The episode title outlines some of the topics covered in the episode for reference If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, h...

Nov 28, 202229 min

E172: The Rise of B2B eCommerce Marketplaces & Global Supply Chains Reimagined w/ Turker Hidirlar, GoBiz USA - At the Coalface Podcast - 24 November 2022

Turker is Founder and CEO of GoBiz - https://www.gobizusa.com GoBiz is a B2B Wholesale eCommerce Marketplace Turker also owns and runs iConn Technologies - an Engineered Manufacturing Solution Provider - so he knows B2B inside and out! In this episode, Jason and Turker discuss global supply chains, the changing face of B2B commerce and how B2B brands can get the edge by leveraging dedicated B2B and verticalized marketplaces

Nov 23, 202254 min

E171: 🎓Mentoring Moments #14 | Best Shopify Apps/Architecture & Why, Integrating eCommerce w/Suppliers, NPD & IP Protection and More! | 22 November 2022

Welcome to 'Mentoring Moments', a sub-series of the At the Coalface Podcast Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! The episode title outlines some of the topics covered in the episode for reference If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, h...

Nov 21, 202247 min

E170: The eCommerce Returns Game Changer: ’Next Best Option’ w/ Eyal Rosenthal, ReturnGO - At the Coalface Podcast - 17 November 2022

Eyal is Co-Founder of CRO of ReturnGo - https://returngo.ai ReturnGO is a SaaS platform that helps merchants to convert returns into exchanges, maximize customer LTV & reduce logistics costs ReturnGO uses AI to recommend the best returns option for both customer and merchant in the moment ReturnGO automatically takes into account multiple factors such as item value, profitability, return costs, customer return history and more when it makes its return recommendation/offer to the customer In this...

Nov 16, 202245 min

E169: 🎓Mentoring Moments #13 | Inflation Impacts & Tech, Decision Making Frameworks, Investing Opps, Regional eCommerce Behaviours, CDP’s and More! | 15 November 2022

Welcome to 'Mentoring Moments', a sub-series of the At the Coalface Podcast Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! The episode title outlines some of the topics covered in the episode for reference If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, h...

Nov 14, 202248 min

E168: Talking Fashion eCommerce & Helping Customers Find THE Perfect Fit w/ Greg Moore, WAIR - At the Coalface Podcast - 10 November 2022

Greg is Founder of CEO of WAIR - https://www.getwair.com WAIR is a SaaS platform that plugs into eCommerce websites to help fashion brands help their customers get the right product, in the right size for them, first time WAIR helps to dramatically reduce fashion size 'bracket' buying and resultant customer returns due to incorrect sizing WAIR and its sister company Fit3D - use one of the largest proprietary size/fit human data sets ever gathered to help ensure the right fit for every body and b...

Nov 09, 202251 min

E167: 🎓Mentoring Moments #12 | Evolving an ICP, Declining Business Respectfully, Risks of Toxic Customers, Building Confidence, Planning a Career in Digital and More! | 08 November 2022

Welcome to 'Mentoring Moments', a sub-series of the At the Coalface Podcast Mentoring Moments is composed of clips taken from Jason's 1-1 and Group Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! The episode title outlines some of the topics covered in the episode for reference If you'd like to join Jason's Group Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, h...

Nov 07, 202254 min
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