How Pura Vida Leverages CX for Business Growth

In this episode, we sit down with Dan Brady, Customer Success Manager at Pura Vida Bracelets, to delve into the intriguing world of customer experience (CX) and the similarities between sports and business culture.   In this episode...  

• The Winning Culture: Sport & Business
• Advocating for Outsourcing CX
• The Shifting Perspective on CX
• Leveraging CX for Business Growth
• Customer Success vs. Customer Support
• The Impact of Subscription Models on CX

  Sponsor for this episode...   This episode is brought to you by BSR Digital.   BSR Digital helps e-commerce brands that want to scale their business to the next level through paid ads & email marketing.   To learn more about BSR Digital, visit their website or book a call here.