The AI-Driven Digital Shelf

Todd Hassenfelt is the eCommerce Director of Growth Strategy and Planning at Colgate-Palmolive, an innovative growth company that reimagines a healthier future for people, pets, and the planet. He has extensive leadership experience in brick-and-mortar and eCommerce channels, serving as a leader on both sales and marketing teams. 

Todd has also sold some of the top brands in the US to multiple channels, including C-store, mass merchandisers, wholesale clubs, supermarkets, and eCommerce. As an eCommerce and content contributor, his articles appear in publications, including BRAVE Commerce, Ecommerce Braintrust, and The Digital Shelf Cast.

Creating engaging content for the digital shelf is more demanding than ever as it requires refining strategies consistently to maintain relevancy and drive conversions. Generative and other AI tools allow content creators to test various approaches and gain actionable insights from the results. How can you optimize your digital shelf content using AI?

According to digital strategist Todd Hassenfelt, private, beta, generative AI tools like Ask Profitero allow you to integrate KPI data from the digital shelf, including availability, retailers, search terms, ratings, reviews, pricing, and promotions. Additionally, you can input prompts to enhance and iterate variations of PDP content with descriptions, bullet points, images, and videos. With in-store and online shopping experiences becoming increasingly centralized and brands losing consumers to competitors, optimizing your PDPs for physical screens and leveraging an AI-driven scoring system to rank content is imperative. 

Join Aaron Conant in today’s episode of The Digital Deep Dive as he welcomes Todd Hassenfelt, the eCommerce Director of Growth Strategy and Planning at Colgate-Palmolive, back to the show to discuss AI content optimization for the digital shelf. Todd shares how to create content prompts for the digital shelf, the difference between generative and traditional AI, and how to leverage generative AI to summarize product reviews and ratings.