Optimizing Practice Operations: Front Desks, Bridge Visits & Pricing Tactics
Episode description
How can practice owners effectively leverage front desk roles, dynamic pricing strategies, and bridge visits to improve patient experiences, reduce cancellations, and boost profitability?
Join us for a special crossover session, "The Breakfast Club," originally recorded on PT Pintcast. I'm your host, Dave Kittle, alongside Jimmy McKay, Director of Communications at Mount Sinai Hospital and Jerry Durham, an expert on transforming front desk roles to create $100K team members.
Tune in to PT Pintcast on YouTube for Physical Therapy Conversations connecting busy PTs to their profession here.
In this episode, we cover:
- What type of approach do you need to empower front office teams to own patient processes?
- How temporary care can bridge gaps while patients wait for insurance-covered appointments.
- How will you address patient resistance to out-of-pocket care without lowering your value?
- How premium pricing creates better patient commitment and how to offer flexible, meaningful incentives for your team.
Connect with Dave on:
Email: Dave@Conciergepainrelief.com
Instagram: @davekittle
LinkedIn: https://www.linkedin.com/in/davekittle/
or
Call (646)-781-8884
LinkedIn: https://www.linkedin.com/in/davekittle/
or
Call (646)-781-8884
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