“Quality in a service or product is not what you put into it, it is what the client or customer gets out of it.” - Peter Drucker Drew Carballo is a mainstay and a legend within the Philadelphia restaurant hospitality industry and he's back on the show today to talk a little culture with The Culture Man. Drew has puts his two decades in the business to good use as we're talking about enhancing and prioritizing the culture of an organization is only going to positively affect their bottom line whe...
Aug 16, 2023•29 min•Season 14Ep. 166
“Sales is so much more than a word track.” - Steve Wilmer Retired United States Marine and law enforcement officer, author, top 3% sales professional in the country, and speaker Steve Wilmer is our guest today and he is bringing the big positive energy to the show! Knowing your why is a big piece of the sales puzzle, but it isn't the only one. Mindset, faith, self-development, and CULTURE are going to get you where you want to go. Keep on expanding your personal education and remember that amate...
Aug 11, 2023•58 min•Season 14Ep. 165
“The real tragedy of the poor is the poverty of their aspirations” - Adam Smith Michael Melicia is the CEO of CPEX and owner and president of Coastal Paving & Excavating and joins Jay on the show today for his very first podcast appearance! Coming on like a true professional, Michael talks about the benefits of embracing the jitters whether it's in cold-calling or going on a podcast. Michael is here to tell you that it's OK if you don't know exactly what it is you want to do or have everythi...
Aug 09, 2023•59 min•Season 14Ep. 164
“I am not afraid, I was born to do this.” - Joan Of Arc Returning guest, good friend, and the COO of Hubert Vester Auto Group Chris Vester is back today to share his thoughts with Jay on a myriad of topics. Chris and Jay are digging deep into the meaning of hope, inspiration, and the being apart of something bigger than yourself. We're getting into why quickly working on problems leads to quicker solutions and why having a big ego is a good thing when harnessed and used properly. Chris is a very...
Aug 02, 2023•36 min•Season 14Ep. 163
“It’s not what happens to you, but how you react to it that matters.” - Epictetus Anthony Mirarchi is one of the principle owners of JN Patent Associates and he's here today to drop a few truth bombs about some of the difficulties entrepreneurship. Anthony and Jay get into complacency, Philadelphia, and why just putting something out there isn't going to mean it will manifest. You have to work hard, keep your nose to the grindstone, and make things happen. Anthony tells it like it is on this epi...
Aug 02, 2023•34 min•Season 14Ep. 162
“The price of greatness is responsibility.” - Winston Churchhill Founder of The Pavement Group and The Top Contractor School, host of "The Brian Hess Show" podcast, and dear friend of the Culture Matters family Brian Hess is back for another round with Jay! The topic of the day is leadership and what it takes to be a great leader. We're talking about mentorship, the value of asking for help when you need it, and making sure that you aren't limiting yourself. It's always a treat when this guy sto...
Jul 28, 2023•33 min•Season 14Ep. 161
“Impossible is a word to be found only in the dictionary for fools.” - Napoleon Bonaparte Founder of South Fork Business Ventures and good friend of the show Tony Capullo has returned and today we're getting a little personal. Tony opens up to Jay about some recent health struggles that he has been dealing with and what it feels like to be on the other side. We're getting into putting impossibility out of your mind in the face of an unknown hardship, finding humor in unlikely places, and what it...
Jul 26, 2023•42 min•Season 14Ep. 160
“A pessimist sees the difficulty in every opportunity. An optimist sees the opportunity in every difficulty.” - Winston Churchhill 00:00 Intro 05:37 Hard work is easy when you love what you do and are proud of it. 10:50 Being a good listener is just as important as communicating when maintaining a relationship with your client. 15:12 Picking a stylist is a personal choice and you must make sure it is a good fit for both of you. 20:00 In order to hold yourself accountable, you must just stay cons...
Jul 19, 2023•23 min•Season 14Ep. 159
“I am not afraid of an army of lions led by a sheep. I am afraid of an army of sheep led by a lion.” - Alexander The Great 00:00 Intro 10:18 Humans have animalistic tendencies and motives. 21:00 Most of us know how to treat ourselves medically, but not psychologically. 30:49 Belief saves people struggling. 41:31 Pure happiness does not come with a price tag.
Jul 19, 2023•44 min•Season 14Ep. 158
“I am not afraid of an army of lions led by a sheep, I am afraid of an army of sheep led by a lion.” - Alexander The Great Retired Navy SEAL and founder and CEO of Four Pillars Collective Jason Henderson is our guest on the show today and we're talking safety and security. Jason and Jay discuss the importance of thinking outside of the box in many aspects of life, Jason's methods in preparing his clients for unexpected hostile situations, and making sure the people in his community feel confiden...
Jul 14, 2023•1 hr 2 min•Season 14Ep. 157
“If you want a thing done well, do it yourself.” - Napoleon Bonaparte 00:00 Intro 10:39 The commitment to learning, from both sides. 21:49 Find a hobby that takes you away from the stress of life, “burnout is real”. 31:50 The cost of owning isn’t going up, the cost of LIVING is going up. And you will always need a place to live. 40:04 If you think you know everything about something you have never done before, you are going to fail. 50:35 Within your business, make sure your morals, values and i...
Jul 12, 2023•52 min•Season 13Ep. 156
“It is so hard to believe because it is so hard to obey.” - Søren Kierkegaard Robert Frehafer is the owner and founder of Guardian Roofing & Siding and today we're talking sales and a whole lot more. Robert and Jay discuss turning negatives into positives like motivation and learning experiences, the psychology of sales, how becoming open-minded can be uncomfortable but is completely worth it, and how the tolerance of intolerance is only going to breed more intolerance. There's a lot to unco...
Jul 07, 2023•1 hr 39 min•Season 13Ep. 155
“History is a record of effects, the vast majority of which nobody intended to produce.” - Joseph Schumpeter Bill Mervin is the leader of the Bill Mervin Mortgage Team and he's back on the show today and we're talking about mortgages and smart business practices. Bill and Jay get into the fact that opportunity will always exist as long as the markets exist, not to be overly reliant on one part of your business as you may need to adapt on the fly as circumstances change, and making sure that the ...
Jul 05, 2023•1 hr 29 min•Season 13Ep. 154
“The single most powerful asset we all have is our mind. If it is trained well, it can create enormous wealth.” - Robert Kiyosaki Philadelphia-based real estate professional and the President and CEO of PhillyLiving Noah Ostroff joins the program today and we're covering a lot, so make sure you're ready. Noah and Jay discuss the importance of setting yourself up financially so you don't have to wait until retirement to do the things you want, being okay with the fact that sometimes deals just do...
Jun 29, 2023•46 min•Season 13Ep. 153
“Begin to be now, what you will be hereafter.” - Williams James New Jersey real estate staple and long-time friend of the Culture Matters team John Swartz stops by the show today for a chat about culture, real estate, and all things in between. John and Jay get into some of the finer points of buying and selling markets, the benefits of creating and maintaining long-term relationships with clients, and why being your authentic self with your clients and colleagues is always the best way to go. W...
Jun 28, 2023•1 hr 36 min•Season 13Ep. 152
“A person can be highly educated, professionally successful, and financially illiterate.” - Robert Kiyosaki Principal at Penny Capital Management and real estate investing expert Jake Penny joins the program today to share some his expertise with our listeners. Jake and Jay dive into the importance of referrals in the real estate business, how investing goes beyond Wall Street and the stock market, and that when you remember that servicing people is the real work and where the true success begin...
Jun 22, 2023•58 min•Season 13Ep. 151
“In today’s rapidly changing world, the people not taking risks are the risk takers.” Christine Beckwith and Cory Parker are real estate and mortgage professionals. 00:00 Intro 10:30 Real Estate can have a very thin profit margin, you have to know what you’re doing. 20:20 Advice for working as a couple in this industry: Division of Labor. Know your strengths, know your weaknesses, and create a strategy. 29:12 Think thoroughly before you act....
Jun 20, 2023•30 min•Season 13Ep. 150
“I am fond of pigs. Dogs look up to us. Cats look down on us. Pigs treat us as equals.” - Winston Churchhill Lori & Brian Hess met over a decade ago and have since built a beautiful family together and a successful business. 00:00 Intro 05:03 Lori could’ve never imagined such an amazing life when she first met Brian, but she knew good things were to come. 10:32 Lori’s advice: Communicate with your child in a healthy way. Never stop talking to them. 14:30 Implementing entrepreneurship into mi...
Jun 16, 2023•20 min•Season 13Ep. 149
“Goodness is the only investment that never fails.” - Henry David Thoreau John & Lyndsey Swartz are real estate professionals who were featured on the show, American Dream: Selling Philadelphia 00:00 Intro 11:19 John and Lindsey’s difference in preparation for work strengthens their chemistry and success within their business. 21:50 Real estate is constantly changing, both commercial and residential. 30:42 Sales, especially real estate, is an industry where people’s people thrive. 40:01 John...
Jun 13, 2023•53 min•Season 13Ep. 148
“Never, never, never give up.” - Winston Churchhill Lance Bachmann is founder of 1SEO, one of the founders of Yellowpages.com and partner in multiple contracting businesses. 00:00 Intro 11:04 “Just because I win, doesn’t mean you have to lose.” 20:46 Relationships matter. 29:30 People don’t see what happens behind closed doors.
Jun 08, 2023•33 min•Season 13Ep. 147
“Wherever you are, it is your friends who make your world.” - William James Chief Lending Officer and partner at EPM Kevin DeLory joins the show today and we are keeping the good vibes train rolling down the tracks! Kevin and Jay unpack how sticking to your core values and principles will lead to the creation of success, making sure you are aware of the people who are adding value to your business and those who are eroding the culture, and how a good leader takes responsibility for the developme...
Jun 06, 2023•1 hr 23 min•Season 13Ep. 146
“To be yourself in a world that is constantly trying to make you something else is the greatest accomplishment.” - Ralph Waldo Emerson Mortgage professional, public speaker, partner at EPM, and the author of Say Yes Everyday Laura Brandao joins the show today and she is bringing that positive energy from beginning to end! Laura and Jay discuss feeling gratitude for GETTING to do the things we do day to day, how pressure can lead some people to doing their best work, and success being achieved th...
Jun 02, 2023•48 min•Season 13Ep. 145
“Gratitude is not only the greatest of virtues, but the parent of all others.” - Marcus Tullius Cicero Scott Rutkay is president of Concourse Land Transfer which is a title insurance company to get the people into the home of their dreams securely. 00:00 Intro 10:20 Title insurance goes back 60 years and looks at documents to make sure you have all the information on your new home purchase. 20:55 People buying homes without professionals involved, mortgage lenders or realtors, may never be advis...
Jun 01, 2023•52 min•Season 12Ep. 144
“We know what we are but know not what we may be.” - William Shakespeare Michael Allosso is a self awareness specialist, and public speaker. Michael also is a communications specialist and movie director. 00:00 Intro 10:35 You must prepare to become liberated and have the ability to use your creative skills. 20:51 Stating specific goals is encouraging to team members because it gives them a clear mission. 30:10 Don’t conform to social norms or expectations. Stay true to yourself. 39:13 Turn obst...
May 25, 2023•42 min•Season 12Ep. 143
“There is nothing impossible to whom, who will try.” - Alexander The Great President, CEO, and co-owner of Magnum Construction Services Chad Hewitt joins the program today and it's a good one, so prepare yourselves! Chad kicks things off by giving Jay a brief history lesson on scaffolding and why it will always be around and never replaced by any new technology. After that, we're getting into why it sometimes makes more sense to cut your losses and start over, the importance of having a handle o...
May 25, 2023•1 hr 27 min•Season 12Ep. 142
“Tell me and I forget, teach me and I remember, involve me and I earn.” - Benjamin Franklin Casey Maughan is director of Agent Training & Development at Farm Bureau Financial Services. 00:00 Intro 09:49 Investing in relationships creates success. 19:15 Do the right thing, walk away when you need to, know when to say no, and don't compromise your standards or ethics. 30:32 It is important to know what your path has been to know what your path forward is going to be....
May 18, 2023•34 min•Season 12Ep. 141
“We are what we repeatedly do. Excellent then it is not an act, but a habit.” Aristotle Eddy Perez is CEO and Founder of EPM and provides his insight on the market, culture, and how he has grown his organization in this time. 00:00 Intro 10:24 Be diligent about your time and enjoy your moments while you’re in them. 19:40 Don’t let your emotions control your business decisions. Do your research and be knowledgeable. 30:53 Real estate is at its peak due to generational changes and will continue to...
May 17, 2023•52 min•Season 12Ep. 140
I constantly see people rise in life who are not the smartest, sometimes not even the most diligent, but they are learning machines. They go to bed every night a little wiser than they were when they got up, particularly, when you have a long run ahead of you.” Charlie Munger Brian Hess is a construction professional specializing in pavement. 00:00 Intro 11:20 Starting a business from the ground up with nothing can be intimidating but is possible and most people started at that point. 20:56 Be t...
May 12, 2023•38 min•Season 12Ep. 139
“Through every generation of the human race there has been a constant war. A war with fear. Those who have the courage to conquer are made free, and those who are conquered by it are made to suffer until they have the courage to defeat it or death takes them.” Alexander The Great Christine Beckwith is president & COO of 2020 Vision, a coaching consulting company. Also, Christine has experience in the mortgage and banking industries making her a professional in the finance industry. 00:00 Int...
May 10, 2023•46 min•Season 12Ep. 138
“Unless you try to do something beyond what you have already mastered, you will never grow.” - Ralph Waldo Emerson Nancy Kowalik is a South Jersey real estate professional with over 13 years in the business and has done over $93 million in sales. 00:00 Intro 01:06 Continual education and consistent training is essential in the business of selling homes and finding a place that cultivates that is crucial to your success. 20:46 Understanding your personality type and having emotional training can ...
May 08, 2023•57 min•Season 12Ep. 137
