Episode 7 - Small Changes, Big Impact: Elevating the Customer Experience at Your Dealership

Join Bobby Hobbs and Paul Brown as they delve into the latest dealership insights. This week, they discuss how tariffs are impacting production schedules and manufacturers' plans for new models. They'll also explore the critical role of facility image, emphasizing the need for clean, modern, and welcoming dealerships that enhance the customer experience. Plus, Bobby and Paul tackle the pervasive issue of phone addiction, discussing its impact on mental health and productivity for both managers and salespeople and offering strategies for finding balance.