The Coaches Corner

Bobby Hobbs•www.ascentdealersercives.com

Welcome to The Coaches Corner, your go-to resource for unfiltered insights and practical advice on navigating the ever-changing world of car dealerships! Hosted by industry veterans Bobby Hobbs and Paul Brown, each episode delivers a no-holds-barred discussion on the trends, challenges, and opportunities shaping the automotive landscape. Tune in as Bobby and Paul tap into their combined decades of experience in sales, F&I, dealership management, and vendor partnerships to provide real-world perspectives and actionable strategies for success.

Last refreshed: August 19th, 2025 at 3:09 AM ⓘ

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Episodes

Episode 7 - Small Changes, Big Impact: Elevating the Customer Experience at Your Dealership

Join Bobby Hobbs and Paul Brown as they delve into the latest dealership insights . This week, they discuss how tariffs are impacting production schedules and manufacturers' plans for new models. They'll also explore the critical role of facility image , emphasizing the need for clean, modern, and welcoming dealerships that enhance the customer experience. Plus, Bobby and Paul tackle the pervasive issue of phone addiction , discussing its impact on mental health and productivity for both manager...

Feb 22, 2025•35 min

Episode: 6 Value vs. Price: How to Maximize Sales and Customer Satisfaction

Explore the critical roles of accountability and value in driving business success. Discover how to cultivate a culture of accountability within your team and ensure everyone is striving for more. Learn effective strategies for building value with customers, moving beyond price-focused selling to create lasting relationships and maximize profitability. Learn why consistent training is essential for reinforcing value and avoiding the development of bad habits, especially in changing markets....

Feb 16, 2025•48 min•Season 1Ep. 6

Episode: 5 - Paralysis by analysis

In this episode of The Coaches Corner, hosts Bobby Hobbs and Paul Brown dive deep into the concept of "Paralysis by Analysis," exploring how the pursuit of perfection can sometimes hinder progress. Bobby shares his personal struggles with perfectionism and how it has, at times, prevented him from taking action. He discusses how learning to be "dangerous" enough rather than perfect has helped him move forward. Paul chimes in with strategies for overcoming feelings of inadequacy by observing other...

Feb 07, 2025•51 min•Season 1Ep. 5

Episode: 4 Don't get in your way

Episode 4 of The Coach's Corner: CARS Rule Reversal, NADA Show Recap & Knowing Your Strengths In this episode, join us as we dive into the latest automotive industry news and insights. We start with a discussion of the newly reversed CARS rule. We'll explore what this rule was meant to do, why it was overturned, and what this means for dealerships moving forward. We'll also discuss the importance of compliance and treating customers right. Next, we recap the NADA show with Paul Brown, who wa...

Jan 31, 2025•53 min•Season 1Ep. 4

Episode 3: Garbage in, garbage out

In this episode of The Coaches Corner, Bobby Hobbs and Paul Brown discuss the current state of the auto industry, specifically the rise in auto loan amounts and the importance of maximizing technology in dealerships. Key takeaways from the episode : Data shows that 19% of new car loans in Q4 2023 were over $1,000 per month, with average terms increasing and interest rates decreasing. Dealerships need to stay informed about trends to make the most of opportunities, especially given customer accli...

Jan 18, 2025•46 min•Season 1Ep. 3

Episode 2 Don't

This episode of The Coaches Corner , hosted by Bobby Hobbs and Paul Brown, focuses on embracing vulnerability and committing to growth in the automotive industry. Bobby shares his experience of transitioning from a successful dealership career to a new role, highlighting his financial and emotional challenges. He opens up about struggling with a significant pay cut and the fear of not knowing enough in his new position . To overcome these obstacles, he started driving for Uber to supplement his ...

Jan 10, 2025•1 hr 8 min•Season 1Ep. 2

All things start at the beginning

Welcome to the Coaches Corner , a brand new podcast hosted by automotive industry veterans Bobby Hobbs and Paul Brown ! In this debut episode, Bobby and Paul delve into the rapidly evolving landscape of the car dealership, focusing on the rise of AI and its impact on every aspect of the business. Drawing on their combined decades of experience in sales, F&I, and dealership management, they offer a candid and insightful discussion on: ●The growing prevalence of AI in customer interactions and...

Jan 06, 2025•45 min•Season 1Ep. 1

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