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The Buzz

Bank Automation Newswww.bankautomationnews.com
Bank Automation News's podcast covers current trends and news in automation and and AI. Bank Automation News is at the forefront of tracking banking automation and AI. Automation is the next frontier of financial services technology. It transforms banking processes from customer experience to compliance, lending solutions and investment. This podcast charts that transformation.
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Episodes

Spring by Citi Managing Director, Global Head Subramanyam on embedded finance

Citi ’s embedded finance service, Spring by Citi, is looking to expand its use cases in payments acceptance and foreign exchange by tapping the consumer bank, Managing Director and Global Head Vineeth Subramanyam tells Bank Automation News on this episode of “The Buzz” podcast. Spring by Citi launched in 2020 and has a global presence in 23 markets. The payment and acceptance and merchant acquiring service sits inside the $1.7 trillion bank’s services organization and is built on Citi’s Treasury...

Jun 20, 202522 minEp. 296

New Fintilect CEO Soergel on the richness of transactional data

Access to transactional data provides the richest insights for personalized banking experiences. “What are [consumers] paying, how are they paying, what kinds of life stages are they in the midst of?” Lindsay Soergel , chief executive at AI-powered digital banking solutions provider Fintilect , asks. She says this information delivers “the greatest value to our financial services customers.” Soergel, who has held leadership positions in the financial services industry for more than 20 years, poi...

May 22, 202522 minEp. 295

How JPMorgan uses AI to support SMBs

JPMorgan Chase is scaling its digital resources and fintech integrations to support small business owners through economic uncertainty and continued digital transformation. The effort starts with understanding business owners, John Frerichs , head of global SMB payments at the $4.3 trillion bank, tells Bank Automation News in this episode of “The Buzz” podcast. “Our duty is to be here for our customers in difficult and uncertain times,” he says. According to JPMorgan Chase ’s March small busines...

Apr 28, 202519 minEp. 294

Banks push for cost-effective, multimodal AI tools

Financial institutions are moving beyond pilot projects to implement production-grade, explainable and cost-effective AI solutions that can meet operational and regulatory demands. AI has evolved rapidly since fintech Arteria AI was founded in 2020, Amir Hajian , chief science officer, tells Bank Automation News in this episode of “The Buzz” podcast. The company provides banks with AI-powered digital documentation services. “2020 was a very simple year where AI was classification and extraction,...

Apr 10, 202527 minEp. 293

Citizens moves from scraping to APIs for payments

Citizens Bank is advancing its digital payments strategy in 2025, with a focus on embedded finance and omnichannel capabilities. For example, Citizens is moving from screen scraping to an API-enabled environment , allowing it to use insights from its private banking segment in other segments, such as SMB, mid-market and commercial, Taira Hall , executive vice president and head of enterprise payments at the $217.5 billion Citizens, tells Bank Automation News in this episode of “The Buzz” podcast...

Mar 25, 202520 minEp. 292

FairPlay launching AI fairness index tool

FairPlay , a “fairness as a service” startup is launching an index tool in Q3 of this year that shows financial institutions how their underwriting affects consumers. Los Angeles-based Fairplay uses AI-powered data analytics software to help FIs assess the accuracy of their automated loan decision models and provides them with metrics to help identify potential biases , Kareem Saleh , founder and chief executive at FairPlay, tells Bank Automation News in this episode of “The Buzz” podcast. Saleh...

Feb 24, 202517 minEp. 291

How an anti-fraud startup fights deepfake fraud

Financial institutions are looking to deepfake detection solutions in their fight against the growing threat of generative AI-driven fraud. The growing deepfake detection market is expected to be a $15.7 billion industry by 2026, according to consultancy firm Deloitte. AI voice fraud detection startup Herd Security is one tech provider that banks are channeling to reduce targeted attacks against their organizations and clients, Brandon Min , co-founder and chief executive of Herd Security, tells...

Feb 06, 202520 minEp. 290

Banks as tech providers for SMB clients

Small business owners are looking to banks to provide data, tools and analytics to help them make more informed financial decisions. “Business owners need better tools to make better financial decisions, understand their finances and where their finances are going,” fintech Monit Chief Executive and founder Steve Dow tells Bank Automation News on this episode of “The Buzz” podcast. Banks of every size must be equipped with the right tools and data to serve small business customers effectively, h...

Jan 27, 202516 minEp. 289

AI for credit portfolio management

AI-driven risk management decisioning and monitoring platform EnFi is automating the credit approval process for financial institutions while maintaining compliance, freeing up employees to focus on other areas of operations. EnFi uses natural language processing and modern AI models to extract information from loan and security agreements and offer instant compliance, Chief Technology Officer Scott Weller tells Bank Automation News on this episode of “The Buzz” podcast. Digital bank Grasshopper...

Dec 03, 202421 minEp. 288

From disaster recovery to IT resilience

Financial institutions are focused on IT resilience as outages repeatedly disrupt operations such as the ones that affected Crowdstrike , Bank of America , Monzo and others this year. With outage repercussions in mind, organizations are investing in infrastructure, teams and resiliency strategies to reduce downtime and losses, software company Cockroach Labs co-founder and Chief Executive Spencer Kimball tells Bank Automation News on this episode of “The Buzz” podcast. In a survey conducted by C...

Nov 12, 202424 minEp. 287

Fintech founder Pranger touts virtues of ‘practical’ AI

Fintech Appli recently launched an AI-driven financial calculator that can be embedded into a financial institution’s lending platform in minutes using just one line of code. "AI is best used when it's most practical,” founder and chief executive of the Salt Lake City startup Tim Pranger tells Bank Automation News on this episode of the “The Buzz” podcast. Appli’s solution, which can be customized or white-labeled for financial institutions, uses AI to drive better lending and engagement experie...

Nov 08, 202414 minEp. 286

Esquire Bank to launch lending platform in 2025

Esquire Bank considers client needs when determining where to invest in products and innovation. The New York-based bank, which provides small businesses lending and litigation finance, is working on customized lending for its litigation platform that is expected to roll out early next year, Chief Executive Andrew Sagliocca tells Bank Automation News on this episode of “The Buzz” podcast. “The best thing we can do in either vertical we serve nationally is to make sure we shut our mouth and liste...

Sep 30, 202426 minEp. 285

JPM connects to French payments network Cartes Bancaires

J.P. Morgan is joining French payments network Cartes Bancaires , Mike Lozanoff , managing director and global head of merchant services at J.P. Morgan, tells Bank Automation News on this episode of “The Buzz” podcast. The bank is tapping cloud-based Renovite to build the connection to the network, Lozanoff says. The bank acquired Renovite in 2022 and is using the cloud-based solution and its team to build the tech, he says. “We’ll be the first American bank actually part of the French banking s...

Aug 20, 202416 minEp. 284

ConnectOne Bank invests in data training

Listen to ConnectOne’s Sharif Alexandre and Siya Vansia , chief innovation and brand officer at the bank, discuss technology and data strategies.

Jul 08, 202426 minEp. 282

AI prescription for banks

Listen as nCino’s Anthony Morris discusses how he helps FIs approach emerging tech.

Jun 04, 202429 minEp. 277

35% of banks using AI, Hapax COO says

Listen to this episode of “The Buzz’ to hear Hapax’s Kevin Green discuss how FIs are streamlining internal operations with AI and replacing time-consuming tasks with the technology.

May 21, 202425 minEp. 275

95% of data is unstructured

Listen as Arteria AI’s Abrar Huq discusses how FIs are using AI to structure their data and unlock the potential of data they already have.

May 14, 202422 minEp. 273

How Mastercard deploys APIs

Listen to “The Buzz” to hear Chad Wallace discuss Mastercard's API strategy, B2B solutions and virtual card innovations.

May 07, 202428 minEp. 272

Cloud migration ‘a must’ for FIs

Listen as Temenos’ Rodrigo Silva discusses the future of the cloud in banking, what clients are requesting and how to approach cloud migration.

Apr 11, 202416 minEp. 271

Mastercard developing gen AI tool for businesses

Listen to Jane Prokop discuss how Mastercard is creating solutions to help SMBs and how the company aims to use new technologies like AI to drive business growth.

Mar 26, 202429 minEp. 269

Grasshopper CEO Butler talks growth

Listen as Grasshopper CEO Mike Butler discusses how the digital bank competes for deposits through customer retention efforts and investment in customer experience.

Mar 14, 202420 minEp. 268
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