Trying So Hard It Hurts
Jun 27, 2025•42 min•Season 2Ep. 15
Episode description
Ever know you have a customer that has had a bad experience in the past and so you try with all your might to make it the best experience possible?? And then everything goes wrong along the way... Neil and Jeff break down this phenomenon and explain how to still provide a quality customer service experience despite Murphy's Law working against you.
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