Join Troy Dean and the dynamic duo behind Social Haus , Sarah Cutts and Kaitlyn Johnson, as they dive into their origin story - how they turned adversity during the Covid pandemic into an opportunity, laying the foundation for Social Haus, as well as the secrets behind ' The Magic Bullet ' otherwise known as Paid Discovery . This epiosode is a masterclass in resilience and innovation. Chapters: What happened during Covid How did the girls meet? The customer journey - Finding mavericks Club The m...
Nov 30, 2023•37 min•Ep. 99
In the latest episode of the Agency Hour podcast, we're diving into a topic that's increasingly relevant for web design and digital agency owners: offshoring. With the challenges of talent shortages, rising wages, and time constraints, offshoring has become a hot topic. But what's the real story behind this trend? Is it as beneficial and straightforward as some claim? Join us as we explore the ins and outs of offshoring with Tiffany English, a Business Growth Specialist from Accessoffshoring. Ch...
Nov 24, 2023•40 min•Ep. 98
Join Johnny Flash on the Agency Hour podcast as we welcome Nicole Osborne, marketing coach and founder of Wunder Stars. Dive into the world of LinkedIn and personal branding, debunking myths and uncovering strategies for authentic connections and increased reach. Whether it's refining your content strategy or selling without selling, this episode is packed with insights for digital agency owners looking to elevate their LinkedIn game. Chapters: Unpacking old LInkedin myths Aiming for a human con...
Nov 17, 2023•33 min•Ep. 97
Welcome to The Agency Hour, where we’re all about turning your web design and digital agency into a powerhouse of profit and productivity. This week, we’re thrilled to have Drew Le Faucheur join us. Drew has over ten years experience working with offshore teams and as General Manager of ConnectOS, Drew heads up the Australian and New Zealand regions, responsible for client relationships and business development. We’ll be diving deep into the nuts and bolts of offshore staffing – discussing the i...
Nov 10, 2023•48 min•Ep. 96
Welcome to the Agency Hour Podcast, where we explore strategies for web design and digital agency owners to create abundance in their lives and businesses. In this episode, we're thrilled to have Kurt Uhlir, a renowned marketer, operator, and speaker, joining us from Atlanta. With a track record of building and running businesses from startups to over $500 million in annual revenue, Kurt shares valuable insights into servant leadership and agency success. Discover why some agencies fail and the ...
Nov 02, 2023•45 min•Ep. 95
Join us for an in-depth exploration of Agency Mavericks's groundbreaking model, the Agency GPS. Founder Troy Dean shares his valuable insights, strategies, and tactics to help agency owners navigate their own unique path to success. The resulting model is based on more than 10 years of experience helping 4K+ agencies . In this podcast episode, we cover everything from growing authority, packaging IP, to scaling impact, and automating intelligence. With the Agency GPS Model, all you have to do is...
Oct 26, 2023•44 min•Ep. 94
In this episode, join host Maverick’s Club Coach Johnny Flash as he engages in an insightful conversation with Adam Hempenstall, the CEO and founder of Better Proposals. Adam shares his entrepreneurial journey, from founding his agency to creating a game-changing proposal software. Discover the secrets behind crafting winning proposals, the power of automation, and the value of working alongside life partner Sabrina. Explore the keys to work-life balance, the productivity of staying busy, and th...
Oct 19, 2023•36 min•Ep. 93
In Episode 92 of "The Agency Hour" podcast, we're joined by none other than Matt Jones, the Go-to Tradie Guy and Founder & Director of TradieWebGuys. Matt's expertise lies in delivering tailored digital solutions for tradies, and he's here to drop some serious wisdom. Episode Highlights: Clients' Needs vs. Wants: Delve into the importance of focusing on the actual outcome for end-users and deciphering what clients truly need versus what they think they want. (Time Stamp: 06:30) The Referral ...
Oct 12, 2023•58 min•Ep. 92
This week, on "The Agency Hour" podcast, we're thrilled to welcome Patrick Gallagher, the Co-founder and CEO of GridPane, as we delve into the future of WordPress hosting and the challenges faced by web design and digital agency owners. From Patrick's journey in the agency space to the problem with conventional hosting plans, we uncover valuable insights into building dedicated hosting environments, leveraging AI, and more. Join us for a candid conversation about why you don't owe your clients g...
Oct 05, 2023•1 hr 4 min•Ep. 91
This week, we're thrilled to have Laura Bell Main—the Mary Poppins of security—joining us for an eye-opening discussion. Laura’s resume is as diverse as it is impressive; she's consulted for a variety of organizations, ranging from local mom-and-pop stores, to firefighter widow support organizations to behemoths like NAB, Lockheed Martin, and other major companies in the financial district. Episode Highlights: Security as a Core Offering : Why integrating security into your services is not just ...
Sep 15, 2023•47 min•Ep. 90
This week, we're joined by Max Jeffcote, our multi-talented Creative Director and Founder of Little Gorilla Video Productions. Who better to demystify the complex world of AI than the man who's hustling to make himself obsolete? In this episode, we dive into: The impending robot uprising and who should really be worried. The AI tools we're actively trialing at Agency Mavericks. What the future landscape looks like for humans in the AI era. Why Max is paradoxically laboring to have AI replace him...
Sep 08, 2023•37 min•Ep. 89
Prepare for a harrowing tale of resilience and ingenuity as we hear from Thomas Amos, Agency Mavericks Coach & founder and CEO of and DesignBox.co.uk Thomas and his team weathered a catastrophic burglary that wiped out his agency's equipment and data—twice. The lifeline? Standard Operating Procedures (SOPs). This week, we explore the transformative power of SOPs, not just as an insurance policy for worst-case scenarios, but as a tool for freeing agency owners from becoming 'the do-it-all per...
Sep 04, 2023•30 min•Ep. 88
Welcome to the latest episode of The Agency Hour Podcast, where we dive into the nitty-gritty of running a thriving web design and digital agency. Our guest, Manish Dudharejia, CEO of E2M Solutions, oversees an astonishing 180 staff members all under one roof. He'll share his secrets on managing such a massive team and why he's not completely mad (yet). Together, we'll explore how to increase capacity in your agency, the intriguing manufacturing process of Apple, and the importance of encouragin...
Aug 25, 2023•1 hr 3 min•Ep. 87
Welcome to the Agency Hour Podcast, your backstage pass to the agency world. In this episode, we're joined by Joe Ardeeser. Joe the Founder of SmartPricingTable.com and an expert at creating proposals for agencies. Wait a minute, what, writing proposals? We've been recommending our agency clients to stop writing proposals completely so things may get a little heated. Plus, we're tackling the not-so-great parts of agency life and dishing out fixes. Ever wondered how those super successful agencie...
Aug 18, 2023•46 min•Ep. 86
Welcome to The Agency Podcast, your guide to unlocking abundance in the world of web design and digital agencies. Join us this week as we sit down with the extraordinary Ira Wolfe. Meet Ira Wolfe, the TEDx speaker, 6X author, and Top 5 Global Thought Leader on the future of work, HR, and adaptability. With a background as diverse as dentistry and neuroscience, Ira brings fresh perspectives to our conversation. In this episode, we challenge traditional job titles and delve into the future of work...
Aug 11, 2023•50 min•Ep. 85
In this episode, we welcome Juliana Marulanda to shed light on the myriad challenges agencies often encounter as they hit different revenue benchmarks, and the strategies that can help them break these ceilings by leveraging the right resources. Juliana and Johnny embark on an in-depth discussion about reducing the growing pains inherent in scaling marketing agencies, and the dynamic journey of transitioning from an operator to a CEO, and eventually, an investor. They talk about how marketing st...
Aug 04, 2023•38 min•Ep. 84
This week, we've got Erin Jenkins joining us. She's a Mavericks Club member and also runs her own agency, Second Click Media , out of North Carolina. We explore her journey, going from freelancing to running her own agency. Erin's got some super interesting insights around packaging your services into a signature system. We also talk about how changing your mindset can help you figure out who you really are. And lastly, we get into why the numbers in your agency really do matter. If you need to ...
Jul 21, 2023•39 min•Ep. 83
This week, we catch up with Richard Young. Richard coaches Performance Fulfilment, and he spends his days working with experts in sports, education, and health. The man has some really interesting things to say, and I think anyone with a goal in their life could stand to hear them. In this episode, hosted by Troy Dean,we're talking about how sometimes doing less can lead to better results - it's about focusing on what really matters and cutting out the rest. We also chat about why slowing down c...
Jul 14, 2023•51 min•Ep. 82
In this weeks episode of The Agency Hour Podcast, hosted by Troy Dean of Agency Mavericks and brought to you exclusively by our esteemed sponsor, E2M Solutions , we discuss the power of a well-articulated vision, the complexities of Referrals versus White Label services, and the intricate challenges inherent in the realm of artificial intelligence. Our special guest, Simon Mauger, CEO of Practiceedge, sheds light on his unconventional path, transitioning from Chiropractor to Digital Agency owner...
Jul 07, 2023•56 min•Ep. 81
In this episode of The Agency Hour podcast, we have a very special guest joining us. Emily Bryant, the CEO of Agency Mavericks, sits down with Troy Dean to discuss MavCon, Mavericks Club's live in-person mastermind event, and the recent successful pivot of the schedule when Troy fell sick. Troy and Emily also delve into Emily's journey to becoming the CEO of Agency Mavericks and the positive impact it has had on the team, their confidence, and profitability, beofre touching on the upcoming HighL...
Jun 16, 2023•39 min•Ep. 80
Confidence plays a crucial role in being a business owner because we're constantly putting ourselves out there. It's natural to second-guess ourselves, and even just one piece of feedback can send us down a slippery slope of self-doubt. That's why positive self-talk is incredibly important. Having those internal conversations where you become your own biggest fan and continue to encourage yourself is key. You’ve probably heard this from mentors time and again: many of the problems we face in our...
May 19, 2023•40 min•Ep. 79
In this week's episode of The Agency Hour Podcast, we had the privilege of sitting down with Nathan Hirsch, a successful entrepreneur and founder of several businesses including Outsource School, AccountsBalance, EcomBalance, and free-up.net. Nathan shared his remarkable story of how he started a successful business selling baby products on Amazon while still in college, and how he went on to create his own agency that helps people hire pre-vetted freelancers. He also talked about the challenges...
May 12, 2023•47 min•Ep. 78
This week, we have a special treat for you on The Agency Hour Podcast - Shaun Clark, the brilliant Co-Founder of HighLevel , is joining us to talk about a topic that is sure to raise some eyebrows. That's right, we're tackling the controversial subject of Why Troy Dean won't use WordPress anymore. But that's just the tip of the iceberg. We'll also be delving deep into the process of owning leads through the entire lifecycle, as well as creating a world that you control in terms of community as w...
May 05, 2023•39 min•Ep. 77
What's it like to manage over 100 team members? In this episode, host Johnny Flash talks with Tim Kelse y, Managing Director at Pronto Marketing , about his experiences growing and managing his insanely large team. Tim shares valuable insights that will help any agency owner, from the challenges of growing too quickly, how to onboard new team members as well as the remarkable benefits of aligning feedback with company values. Don't miss out on this jam-packed conversation with one of our very ow...
Apr 28, 2023•40 min•Ep. 76
Agency Mavericks founder and regular Agency Hour host Troy Dean, is enjoying the sun with his family on a beach somewhere... So we’ve decided to share some gold, that was recently recorded during a conversation between our copy writer Jules Dan and Troy Dean, regarding Facebook ads and how you can fail at them. Now, are you getting paid to close new clients? Or are you still still offering free strategy sessions and then writing long proposals that no one reads only to be left in the dark, hopin...
Apr 14, 2023•10 min•Ep. 75
Hosted by Mavericks Club Coach Johnny Flash , this week's episode of The Agency Hour Podcast features Jeremy Moff, President of Moff Interactive and a certified Story Brand guide, who joins the show from Seattle, USA. Jeremy has been designing user-friendly websites since 1998 and has become one of the strongest case studies for the " Get Paid to Close " model. This episode is all about ' Getting Paid to Close ' and explores the definition of digital road maps, the challenges that agencies face ...
Mar 30, 2023•26 min•Ep. 74
This week, we have a very special guest joining us - none other than James Murgatroyd, the Community Manager and Chief Jester of the Agency Mavericks community. James is a seasoned entrepreneur and the Chief Everything officer at Holler Digital, a web and marketing agency in Edmonton, Alberta Canada. He's been building websites and digital strategies since the late 90s and is passionate about user experience. In this episode, Troy and James dive into the power of community and how connections ca...
Mar 23, 2023•38 min•Ep. 73
This week on The Agency Hour Podcast, Troy Dean hosts Mike Bal from Automattic. Mike has experience in various fields, including social media marketing, web development, platform builds, technical SEO/analytics, and project management. In this episode, they discuss the business model of an agency post-COVID, managing a larger team, embracing rapid changes with AI, and the value of personal experience. Right now, we’re guaranteeing you can GET PAID to close 8 new clients in the next 30 days. Seri...
Mar 17, 2023•49 min•Ep. 72
Join us on The Agency Hour Podcast this week as we chat with Mavericks Club member and CEO of Manifest Website Design, Jillian Brandon. In this episode, we explore how Jillian has identified gaps in the market, grown her team, and evolved her service offering since joining the Mavericks Club. From care plans and hosting to growth plans, SEO, and paid discovery, we dive into the systems and processes necessary to build confidence in taking time away from your business without sacrificing its succ...
Mar 09, 2023•37 min•Ep. 71
This week, we have a special guest: Jules Dan, our very own List Master and Rain Maker. Jules is a certified list manager (if that's even a thing) and, if he has his way, he'll soon be training chatGPT to take over his job. In this episode, we explore the fascinating world of artificial intelligence. We discuss how to clone Jules' unique voice and writing style, as well as the possibility of chatGPT replacing us all. We also dive into the four principles of making chatGPT sound good and explore ...
Mar 02, 2023•40 min•Ep. 70