Communication is critical to every aspect of interaction with anyone and everyone. As a successful businessperson, you have no doubt realized the importance of communication. You know that productivity can only be achieved when proper communication has been as well. You know that nothing gets accomplished efficiently unless those in charge communicate with one another.
So, to put it quite plainly, nothing gets done if communication doesn’t happen! But how do you communicate effectively? How do you maximize the effectiveness of your words and correspondence so that you will see RESULTS instead of wasted time and effort? That is a great question, and that is EXACTLY why I’m going to share some ideas that will help you with communicating even more effectively.
Why Is Communication Necessary?
To understand how to get results through communication, it is important to realize why it is so necessary. When people work together on a project, for a company, or towards the same goal, they will most likely be doing different things that are related. But in order for their actions to be helpful to one another, effective communication needs to take place. This is, basically, what it is all about.
Let’s now explore four ways you can enhance your communication even more to get the results you want. In other words, how can you be better at each of these four.
1. Learn to Listen
Listening is a key factor when it comes to communicating effectively. I once heard that our brains naturally begin formulating a response to what is said to us after an average of about 15 seconds of hearing someone else speak. That is usually not enough time! Make sure that you are controlling both your ears AND your mouth when someone is speaking to you. Once they are done, you can answer their question or react accordingly. This not only shows respect, it also keeps you from missing information and giving uninformed instructions. Effective communication can only be accomplished when both parties are open to listening to each other.
2. Don’t Withhold Information
Sometimes, as a leader, it can be tempting to task someone to do something without giving them as much information as you have available. You might think, in your mind, that there is no reason for them to know any more than the absolute minimum. Or, you might think that their job is not to ‘know’ what you know, but rather to blindly ‘do as you say’. While this is an understandable frame of mind, to a point, you will doubtlessly find that you will become a better communicator when you tell your subordinates as much as possible as it pertains to what they are doing. By providing clear and accurate information, you are not only motivating them and helping them to understand the situation, you are also effectively filling them in on exactly WHY you are saying what you are saying… both of which are fantastic advantages to have when you are attempting to communicate effective instructions to someone else.
3. Be Courteous
Yes, you might be the boss… but that definitely does not give you a reason to be a jerk to your subordinates. Being courteous and polite is, by far, the best way to get results from those around you. If you find it incredibly hard to be nice to people, then you might want to re-examine your priorities or delegate the task of dealing with others to someone else. Being courteous will get you results… being a jerk will not. Subordinates who are treated without respect or decency usually end up resenting those in authority over them. This can lead to them, in general, not caring whether the job is done right or not. Subordinates who are treated with respect, on the other hand, are usually much more apt to do their best and work to help you achieve your business goals.
4. Seek to Understand Others
One of the biggest mistakes that most people make is in not taking the time to understand the person who they are trying to communicate with. Whether it is a disgruntled employee, an angry client, or a bewildered colleague, it is of the utmost importance that you make sure to understand the point of view of the person in front of you before you try to make yourself understood. This habit, actually, will help you to avoid almost every other communication breakdown that can happen. Do your best to put yourself into the shoes of whoever you are speaking with. Remember, communication with others is not all about you… it is about getting the point across so that both parties understand exactly what is going on, which will, in turn, allow for the best results possible.
What Can You Do?
Revoew all of these tips and make it a point to be an even more effective communicator so you ultimately experience the results you want in the shortest amount of time possible. Next time you speak with someone, make sure that you are vocalizing the information in such a way that results will be possible, while also avoiding negativity and any possible confusion.
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