697: Ramon Richards, CIO of Fannie Mae, speaks about the digital transformation of Fannie Mae and the mortgage lending industry. He gives an overview of Fannie Mae’s business and what the digital transformation at the company entails including incorporating automation, maturing a data strategy, and building a team to foster innovation. Ramon describes the process of upskilling the employees with the digital skills necessary and how technology facilitated resiliency during the pandemic. Finally, ...
Sep 12, 2022•23 min•Transcript available on Metacast 697: Ramon Richards, CIO of Fannie Mae, speaks about the digital transformation of Fannie Mae and the mortgage lending industry. He gives an overview of Fannie Mae’s business and what the digital transformation at the company entails including incorporating automation, maturing a data strategy, and building a team to foster innovation. Ramon describes the process of upskilling the employees with the digital skills necessary and how technology facilitated resiliency during the pandemic. Finally, ...
Sep 12, 2022•23 min•Transcript available on Metacast 696: Rima Qureshi, Chief Strategy Officer of Verizon, speaks about the evolution of the telecom industry and how Verizon has pivoted its strategy along the way. She explains her purview as Chief Strategy Officer, how she engages different areas of the business to develop Verizon’s strategy, and dives deeper into what the company’s 2022 strategic imperatives included. Rima also discusses the importance of Verizon's partnerships with strategic partners and hyperscalers highlighting the way her tea...
Sep 08, 2022•32 min•Transcript available on Metacast 696: Rima Qureshi, Chief Strategy Officer of Verizon, speaks about the evolution of the telecom industry and how Verizon has pivoted its strategy along the way. She explains her purview as Chief Strategy Officer, how she engages different areas of the business to develop Verizon’s strategy, and dives deeper into what the company’s 2022 strategic imperatives included. Rima also discusses the importance of Verizon's partnerships with strategic partners and hyperscalers highlighting the way her tea...
Sep 08, 2022•32 min•Transcript available on Metacast 695: Mike Feliton, CIO of Crocs, speaks about how the IT organization has stayed ahead of the company’s growth both organically and through acquisition. He describes the role that technology plays at a company as tactile as Crocs and how that technology has facilitated agility and scalability. Mike also covers how relationships with vendors have allowed the company to grow internationally at an impressive rate. He also discusses the processes of integrating the HEYDUDE acquisition, leveraging th...
Sep 05, 2022•24 min•Transcript available on Metacast 695: Mike Feliton, CIO of Crocs, speaks about how the IT organization has stayed ahead of the company’s growth both organically and through acquisition. He describes the role that technology plays at a company as tactile as Crocs and how that technology has facilitated agility and scalability. Mike also covers how relationships with vendors have allowed the company to grow internationally at an impressive rate. He also discusses the processes of integrating the HEYDUDE acquisition, leveraging th...
Sep 05, 2022•24 min•Transcript available on Metacast 694: Kevin Vasconi, CIO of Wendy’s, discusses the digital transformation of the quick-service restaurant industry and how the pandemic has impacted customer behaviors. He details the tech landscape he found at Wendy’s when he joined and the innovation he has driven to digitize the customer experience further. Kevin explains the recently announced “Next Gen Restaurant Design” of Wendy’s locations, the technology being implemented, and how it all comes together to improve and personalize the custo...
Sep 01, 2022•33 min•Transcript available on Metacast 694: Kevin Vasconi, CIO of Wendy’s, discusses the digital transformation of the quick-service restaurant industry and how the pandemic has impacted customer behaviors. He details the tech landscape he found at Wendy’s when he joined and the innovation he has driven to digitize the customer experience further. Kevin explains the recently announced “Next Gen Restaurant Design” of Wendy’s locations, the technology being implemented, and how it all comes together to improve and personalize the custo...
Sep 01, 2022•33 min•Transcript available on Metacast 693: In this interview, Frank Cassulo, Chief Digital Officer of Chevron, discusses the role digital plays in Chevron’s overall strategy. As the first to occupy the role of CDO, Frank describes the responsibilities that fall under his new purview and how he has built his team drawing on talent from both inside and outside the company. He also covers how digital fits into the company’s three key strategic imperatives, customer and employee experiences, and efforts in providing clean reliable energ...
Aug 29, 2022•23 min•Transcript available on Metacast 693: In this interview, Frank Cassulo, Chief Digital Officer of Chevron, discusses the role digital plays in Chevron’s overall strategy. As the first to occupy the role of CDO, Frank describes the responsibilities that fall under his new purview and how he has built his team drawing on talent from both inside and outside the company. He also covers how digital fits into the company’s three key strategic imperatives, customer and employee experiences, and efforts in providing clean reliable energ...
Aug 29, 2022•23 min•Transcript available on Metacast 692: In this interview, Jay Ferro, Chief Information and Technology Officer of Clario, discusses with Peter High the way he collaborates and engages with his ecosystems, both internally and externally. He gives an overview of Clario’s business, the two sides of his purview, and his role’s impact on the company’s R&D efforts. Jay explains how he engages with the four constituent groups Clairo serves; clinical trial sites, sponsor organizations, patients, & internal customers; how he removes the i...
Aug 25, 2022•37 min•Transcript available on Metacast 692: In this interview, Jay Ferro, Chief Information and Technology Officer of Clario, discusses with Peter High the way he collaborates and engages with his ecosystems, both internally and externally. He gives an overview of Clario’s business, the two sides of his purview, and his role’s impact on the company’s R&D efforts. Jay explains how he engages with the four constituent groups Clairo serves; clinical trial sites, sponsor organizations, patients, & internal customers; how he removes the i...
Aug 25, 2022•37 min•Transcript available on Metacast 691: In this interview, Huma Abidi; General Manager and Senior Director of Artificial Intelligence, Software, and Engineering at Intel; discusses the creative ways artificial intelligence is being applied and the path ahead for combatting unconscious biases in AI models. She describes her purview at Intel and explains to Peter High the key differences between typical software and artificial intelligence software. Huma dives deep into the intersection of AI and creativity and shares the remarkabl...
Aug 22, 2022•25 min•Transcript available on Metacast 691: In this interview, Huma Abidi; General Manager and Senior Director of Artificial Intelligence, Software, and Engineering at Intel; discusses the creative ways artificial intelligence is being applied and the path ahead for combatting unconscious biases in AI models. She describes her purview at Intel and explains to Peter High the key differences between typical software and artificial intelligence software. Huma dives deep into the intersection of AI and creativity and shares the remarkabl...
Aug 22, 2022•25 min•Transcript available on Metacast 690: In this interview, Shanthi Iyer, CIO of DocuSign, discusses the company’s immense growth and the transformation that arose as a result. Shanthi begins with what brought her to the company and what her purview entails as the company’s CIO. As a part of her role, she drives the employee experience and looks to improve it across areas like process automation and a consolidated and three-layered data strategy. Shanthi also reflects on her time at Cisco, the lessons she has brought with her to D...
Aug 18, 2022•22 min•Transcript available on Metacast 690: In this interview, Shanthi Iyer, CIO of DocuSign, discusses the company’s immense growth and the transformation that arose as a result. Shanthi begins with what brought her to the company and what her purview entails as the company’s CIO. As a part of her role, she drives the employee experience and looks to improve it across areas like process automation and a consolidated and three-layered data strategy. Shanthi also reflects on her time at Cisco, the lessons she has brought with her to D...
Aug 18, 2022•22 min•Transcript available on Metacast 689: In this interview, Earl Newsome, CIO of Cummins, discusses the company’s strategic pivot to focus on agility, resiliency, and business capability management. Earl begins with an overview of the company’s business and his role as CIO. As CIO, he covers the areas of importance on his priority list, the new business engagement model he has driven at the company, and the change management that arose as a result. Earl also speaks on bringing diversity into the workplace and the work he and other...
Aug 15, 2022•41 min•Transcript available on Metacast 689: In this interview, Earl Newsome, CIO of Cummins, discusses the company’s strategic pivot to focus on agility, resiliency, and business capability management. Earl begins with an overview of the company’s business and his role as CIO. As CIO, he covers the areas of importance on his priority list, the new business engagement model he has driven at the company, and the change management that arose as a result. Earl also speaks on bringing diversity into the workplace and the work he and other...
Aug 15, 2022•41 min•Transcript available on Metacast 688: Thimaya Subaiya, SVP and GM of Global Customer Experience at Cisco, shares his perspective on changing customer expectations and their impact on the future of work. He shares the hallmarks of great customer experience in the digital age, highlights shifting customer priorities, and articulates the ways in which companies are responding to these changes. He also discusses how hyper-automation is changing collaboration tools and shares his thoughts on what the future might hold. Finally, Thim...
Aug 11, 2022•22 min•Transcript available on Metacast 688: Thimaya Subaiya, SVP and GM of Global Customer Experience at Cisco, shares his perspective on changing customer expectations and their impact on the future of work. He shares the hallmarks of great customer experience in the digital age, highlights shifting customer priorities, and articulates the ways in which companies are responding to these changes. He also discusses how hyper-automation is changing collaboration tools and shares his thoughts on what the future might hold. Finally, Thim...
Aug 11, 2022•22 min•Transcript available on Metacast 687: In this interview, Keith Krach, former CEO of DocuSign and former Under Secretary of State, discusses his remarkably diverse set of career experiences. Keith reflects on the evolution and adoption of robotics and the internet and the genesis behind Ariba. He also talks about the importance of trust in technology and how that paved the way for DocuSign. We then discuss his time in policy as Under Secretary of State and developing the Institute for Tech Diplomacy at Purdue. Finally, Keith sha...
Aug 08, 2022•49 min•Transcript available on Metacast 687: In this interview, Keith Krach, former CEO of DocuSign and former Under Secretary of State, discusses his remarkably diverse set of career experiences. Keith reflects on the evolution and adoption of robotics and the internet and the genesis behind Ariba. He also talks about the importance of trust in technology and how that paved the way for DocuSign. We then discuss his time in policy as Under Secretary of State and developing the Institute for Tech Diplomacy at Purdue. Finally, Keith sha...
Aug 08, 2022•49 min•Transcript available on Metacast 686: Dame Stephanie “Steve” Shirley, entrepreneur and venture philanthropist, reflects on her storied career as an IT pioneer. After escaping Nazi Germany and arriving in the UK as a child, she went on to hold a series of influential positions in the technology industry. Dame Stephanie describes the trials and tribulations of starting a company as a woman in the 1960s, building client relationships as a woman-led business, and adopting an ahead-of-its-time approach to workplace flexibility. She ...
Aug 04, 2022•35 min•Transcript available on Metacast 686: Dame Stephanie “Steve” Shirley, entrepreneur and venture philanthropist, reflects on her storied career as an IT pioneer. After escaping Nazi Germany and arriving in the UK as a child, she went on to hold a series of influential positions in the technology industry. Dame Stephanie describes the trials and tribulations of starting a company as a woman in the 1960s, building client relationships as a woman-led business, and adopting an ahead-of-its-time approach to workplace flexibility. She ...
Aug 04, 2022•35 min•Transcript available on Metacast 685: Craig Richardville, Chief Digital and Information Officer of Intermountain Healthcare, discusses the evolution of digital in the healthcare space across his career as a digital executive in the industry. Craig shares how he helped drive a patient-first perspective when it came to digital and his focus on cloud adoption and a mobile-first orientation to set a better foundation for the company. He also discusses the pathway he and his peers have taken going from running support organizations ...
Aug 01, 2022•27 min•Transcript available on Metacast 685: Craig Richardville, Chief Digital and Information Officer of Intermountain Healthcare, discusses the evolution of digital in the healthcare space across his career as a digital executive in the industry. Craig shares how he helped drive a patient-first perspective when it came to digital and his focus on cloud adoption and a mobile-first orientation to set a better foundation for the company. He also discusses the pathway he and his peers have taken going from running support organizations ...
Aug 01, 2022•27 min•Transcript available on Metacast 684: Marykay Wells, CIO of Pearson, discusses the remarkable transformation she has driven at Pearson to reinvent itself for the digital age. Marykay dissects the pandemic's impact on digital learning platforms and their adoption, including Pearson’s own Pearson+ platform. She also covers how this digital learning has translated into internal training at Pearson and how it has shifted the company’s focus from primarily B2B into a B2C orientation. Marykay describes the internal innovation competi...
Jul 28, 2022•26 min•Transcript available on Metacast 684: Marykay Wells, CIO of Pearson, discusses the remarkable transformation she has driven at Pearson to reinvent itself for the digital age. Marykay dissects the pandemic's impact on digital learning platforms and their adoption, including Pearson’s own Pearson+ platform. She also covers how this digital learning has translated into internal training at Pearson and how it has shifted the company’s focus from primarily B2B into a B2C orientation. Marykay describes the internal innovation competi...
Jul 28, 2022•26 min•Transcript available on Metacast 683: Ather Williams III; EVP & Head of Strategy, Digital, and Innovation at Wells Fargo; and Prakash Kota, SVP & Chief Information Officer of Autodesk, discuss the technology-led business model innovations at their respective companies. Prakash begins with the digital transformation he has led at Autodesk. Both executives then give their perspectives on identifying and operationalizing innovation opportunities and adopting an agile mindset to measure the value realized from these opportunities.
Jul 25, 2022•20 min•Transcript available on Metacast 683: Ather Williams III; EVP & Head of Strategy, Digital, and Innovation at Wells Fargo; and Prakash Kota, SVP & Chief Information Officer of Autodesk, discuss the technology-led business model innovations at their respective companies. Prakash begins with the digital transformation he has led at Autodesk. Both executives then give their perspectives on identifying and operationalizing innovation opportunities and adopting an agile mindset to measure the value realized from these opportunities.
Jul 25, 2022•20 min•Transcript available on Metacast 
