682: In this interview, Rahul Jalali, Chief Information Officer of Union Pacific, discusses with Peter High the transformation efforts to modernize the 160-year-old railroad. Rahul covers his purview as CIO, what it means to be a tech executive at a railway company, and the internal operational lens of his purview. He also reflects on his experience in B2C functions and how they have informed his B2B role at Union Pacific. Rahul also describes what he means by transforming Union Pacific into a p...
Jul 21, 2022•41 min•Ep 682•Transcript available on Metacast 682: In this interview, Rahul Jalali, Chief Information Officer of Union Pacific, discusses with Peter High the transformation efforts to modernize the 160-year-old railroad. Rahul covers his purview as CIO, what it means to be a tech executive at a railway company, and the internal operational lens of his purview. He also reflects on his experience in B2C functions and how they have informed his B2B role at Union Pacific. Rahul also describes what he means by transforming Union Pacific into a p...
Jul 21, 2022•41 min•Transcript available on Metacast 681: In this interview, Mamatha Chamarthi, Head of Software Business and Product Management P&L at Stellantis, and Vipin Gupta, Group Vice President & Chief Information Officer of Toyota Financial Services (TFS), discuss building talent for digital operating models. Vipin begins with an overview of the product orientation model he has adopted within the financial services industry and talks about the Digital Academy he has created to train non-technical talent throughout the organization. Mamath...
Jul 18, 2022•21 min•Transcript available on Metacast 681: In this interview, Mamatha Chamarthi, Head of Software Business and Product Management P&L at Stellantis, and Vipin Gupta, Group Vice President & Chief Information Officer of Toyota Financial Services (TFS), discuss building talent for digital operating models. Vipin begins with an overview of the product orientation model he has adopted within the financial services industry and talks about the Digital Academy he has created to train non-technical talent throughout the organization. Mamath...
Jul 18, 2022•21 min•Transcript available on Metacast 680: In this interview, Intel Fellow Andres Rodriguez discusses the work he and his team are doing to advance artificial intelligence and its applications. Andres speaks to the historical evolution of artificial intelligence, the work being done to democratize access to AI algorithms, and the benefits and risks that AI can pose to society. Andres also provides a unique look at the hardware side of artificial intelligence, the trade-offs in complexity with its software counterpart, and how compan...
Jul 14, 2022•39 min•Transcript available on Metacast 680: In this interview, Intel Fellow Andres Rodriguez discusses the work he and his team are doing to advance artificial intelligence and its applications. Andres speaks to the historical evolution of artificial intelligence, the work being done to democratize access to AI algorithms, and the benefits and risks that AI can pose to society. Andres also provides a unique look at the hardware side of artificial intelligence, the trade-offs in complexity with its software counterpart, and how compan...
Jul 14, 2022•39 min•Transcript available on Metacast 679: In this interview, Chris Drumgoole, COO of DXC Technology, and Jeff Smith, COO of World Fuel Services, discuss their journey going from the CIO role to COO. Jeff shares his method to operationalize culture and measure the productivity of his teams. Chris then talks about how he uses the Net Promoter Score (NPS) to gauge employee satisfaction at DXC. Finally, both executives opine on the mindset shifts as they entered the role of the COO and give their perspective on the current supply chain...
Jul 11, 2022•22 min•Transcript available on Metacast 679: In this interview, Chris Drumgoole, COO of DXC Technology, and Jeff Smith, COO of World Fuel Services, discuss their journey going from the CIO role to COO. Jeff shares his method to operationalize culture and measure the productivity of his teams. Chris then talks about how he uses the Net Promoter Score (NPS) to gauge employee satisfaction at DXC. Finally, both executives opine on the mindset shifts as they entered the role of the COO and give their perspective on the current supply chain...
Jul 11, 2022•22 min•Transcript available on Metacast 678: In this interview, Anil Bhatt, Global CIO of Elevance Health (formerly Anthem Inc.), discusses the remarkable work he has done over his tenure and the ascent of technology at the company. Anil covers the work he and his team are doing to humanize the solutions Elevance Health provides and make technology more empathetic as the pandemic has accelerated people's willingness to engage with technology. He also talks about the way Elevance Health is leveraging artificial intelligence and how it ...
Jul 07, 2022•32 min•Transcript available on Metacast 678: In this interview, Anil Bhatt, Global CIO of Elevance Health (formerly Anthem Inc.), discusses the remarkable work he has done over his tenure and the ascent of technology at the company. Anil covers the work he and his team are doing to humanize the solutions Elevance Health provides and make technology more empathetic as the pandemic has accelerated people's willingness to engage with technology. He also talks about the way Elevance Health is leveraging artificial intelligence and how it ...
Jul 07, 2022•32 min•Transcript available on Metacast 677: In this interview, Teddy Bekele, SVP & CTO of Land O’Lakes, and Ryan Snyder, SVP & CIO of Thermo Fisher Scientific, discuss how innovation ecosystems act as a source of growth for their respective companies. Teddy describes what Land O'Lakes's innovation ecosystem looks like, IT's role within it, and how those ecosystems interact. Ryan then talks about how he connects the dots across the business and influences innovation and why he believes single-instance tech applications are the right m...
Jul 04, 2022•22 min•Transcript available on Metacast 677: In this interview, Teddy Bekele, SVP & CTO of Land O’Lakes, and Ryan Snyder, SVP & CIO of Thermo Fisher Scientific, discuss how innovation ecosystems act as a source of growth for their respective companies. Teddy describes what Land O'Lakes's innovation ecosystem looks like, IT's role within it, and how those ecosystems interact. Ryan then talks about how he connects the dots across the business and influences innovation and why he believes single-instance tech applications are the right m...
Jul 04, 2022•22 min•Transcript available on Metacast 676: In this interview, Katya Andresen, Chief Digital and Analytics Officer of Cigna, discusses her impressive and diverse career path and the insights that she’s drawn from it along the way. She begins with an overview of Cigna's business and the two sides of her purview as Chief Digital and Analytics Officer. Katya covers the company’s broader data strategy, the way she assembles and structures her teams, the overlaps present across the multiple teams she leads, and reflection on the accelerat...
Jun 30, 2022•48 min•Transcript available on Metacast 676: In this interview, Katya Andresen, Chief Digital and Analytics Officer of Cigna, discusses her impressive and diverse career path and the insights that she’s drawn from it along the way. She begins with an overview of Cigna's business and the two sides of her purview as Chief Digital and Analytics Officer. Katya covers the company’s broader data strategy, the way she assembles and structures her teams, the overlaps present across the multiple teams she leads, and reflection on the accelerat...
Jun 30, 2022•48 min•Transcript available on Metacast 675: In this interview, four executives from the financial services industry give their perspectives on talent, data, and innovation at their respective companies and what the future of the industry looks like. Citizens Bank’s Michael Ruttledge discusses the company’s in-house engineering academies and training programs and how automation is helping with a more efficient self-service-focused customer experience. Comerica’s Megan Crespi covers the DE&I recruiting programs at the company and her t...
Jun 27, 2022•38 min•Transcript available on Metacast 675: In this interview, four executives from the financial services industry give their perspectives on talent, data, and innovation at their respective companies and what the future of the industry looks like. Citizens Bank’s Michael Ruttledge discusses the company’s in-house engineering academies and training programs and how automation is helping with a more efficient self-service-focused customer experience. Comerica’s Megan Crespi covers the DE&I recruiting programs at the company and her t...
Jun 27, 2022•38 min•Transcript available on Metacast 674: In this interview, Paul Ballew, Chief Data and Analytics Officer of the NFL, discusses the role that data and analytics play in the most popular of American sports, as well as the evolution of the disciplines associated with each from across his career. He reflects on the early stages of his journey in data and analytics, the limitations he faced throughout its evolution, and how it's being used now for personalizing the customer experience across the NFL’s constituent groups. Paul also des...
Jun 23, 2022•36 min•Transcript available on Metacast 674: In this interview, Paul Ballew, Chief Data and Analytics Officer of the NFL, discusses the role that data and analytics play in the most popular of American sports, as well as the evolution of the disciplines associated with each from across his career. He reflects on the early stages of his journey in data and analytics, the limitations he faced throughout its evolution, and how it's being used now for personalizing the customer experience across the NFL’s constituent groups. Paul also des...
Jun 23, 2022•36 min•Transcript available on Metacast 673: In this interview, Thomas Kurian, Chief Executive Officer of Google Cloud, discusses the future ahead for cloud technology. He begins with an assessment of where we as a society are currently in the evolution of cloud computing and how Google’s Cloud Platform differs from the rest of the players in the space. Thomas then describes Google’s ambitious mission of training 40 million people on cloud technology, why it’s important, and how Google plans on achieving it. Finally, Thomas looks ahea...
Jun 20, 2022•16 min•Transcript available on Metacast 673: In this interview, Thomas Kurian, Chief Executive Officer of Google Cloud, discusses the future ahead for cloud technology. He begins with an assessment of where we as a society are currently in the evolution of cloud computing and how Google’s Cloud Platform differs from the rest of the players in the space. Thomas then describes Google’s ambitious mission of training 40 million people on cloud technology, why it’s important, and how Google plans on achieving it. Finally, Thomas looks ahea...
Jun 20, 2022•16 min•Transcript available on Metacast 672: In this interview, Nick Colisto, Chief Information Officer of Avery Dennison, shares the remarkable work Avery Dennison and IT more specifically, are doing relative to environmental, social, and governance or ESG goals, a topic of great consequence and interest to many technology and digital executives currently. Nick shares the three goals in ESG and how each connects to both doing good and good business practices. He talks about the impacts of this ESG strategy on recruiting, IT, and the ...
Jun 16, 2022•29 min•Transcript available on Metacast 672: In this interview, Nick Colisto, Chief Information Officer of Avery Dennison, shares the remarkable work Avery Dennison and IT more specifically, are doing relative to environmental, social, and governance or ESG goals, a topic of great consequence and interest to many technology and digital executives currently. Nick shares the three goals in ESG and how each connects to both doing good and good business practices. He talks about the impacts of this ESG strategy on recruiting, IT, and the ...
Jun 16, 2022•29 min•Transcript available on Metacast 671: In this interview, Chris Nardecchia, Chief Information Officer of Rockwell Automation, discusses some of the necessary ingredients that he and his team have put in place in order to bring about the company’s remarkable transformation. Chris talks about the broader strategy of the company, the power of the CIO role in driving unique value, and how the company’s strategy contains both an internal and external lens. He addresses some of the impediments to transformation in the industrial secto...
Jun 13, 2022•33 min•Transcript available on Metacast 671: In this interview, Chris Nardecchia, Chief Information Officer of Rockwell Automation, discusses some of the necessary ingredients that he and his team have put in place in order to bring about the company’s remarkable transformation. Chris talks about the broader strategy of the company, the power of the CIO role in driving unique value, and how the company’s strategy contains both an internal and external lens. He addresses some of the impediments to transformation in the industrial secto...
Jun 13, 2022•33 min•Transcript available on Metacast 670: In this interview, Willard Lee, Chief Information and Innovation Officer of The Hanover Insurance Group, discusses the topic of continuous modernization and innovation through co-creation. Will begins with an overview of The Hanover Insurance Group's business model and the two sides of his purview. He shares his career journey through various roles in IT, operations, and other business lines; how they culminated in his current role in both IT and innovation; and how they have positioned him...
Jun 09, 2022•36 min•Transcript available on Metacast 670: In this interview, Willard Lee, Chief Information and Innovation Officer of The Hanover Insurance Group, discusses the topic of continuous modernization and innovation through co-creation. Will begins with an overview of The Hanover Insurance Group's business model and the two sides of his purview. He shares his career journey through various roles in IT, operations, and other business lines; how they culminated in his current role in both IT and innovation; and how they have positioned him...
Jun 09, 2022•36 min•Transcript available on Metacast 669: In this interview, Sanjib Sahoo, EVP and Chief Digital Officer of Ingram Micro, covers the topic of value-driven development and creating tangible value through digital. Sanjib shares how he looks at internal processes and behaviors models those of the customers and helps improve the external practices Ingram Micro adopts. He discusses the vision at Ingram Micro, the internal cultural change that is necessary to achieve the vision, and how he recruits and retains top talent to drive that vi...
Jun 06, 2022•27 min•Transcript available on Metacast 669: In this interview, Sanjib Sahoo, EVP and Chief Digital Officer of Ingram Micro, covers the topic of value-driven development and creating tangible value through digital. Sanjib shares how he looks at internal processes and behaviors models those of the customers and helps improve the external practices Ingram Micro adopts. He discusses the vision at Ingram Micro, the internal cultural change that is necessary to achieve the vision, and how he recruits and retains top talent to drive that vi...
Jun 06, 2022•27 min•Transcript available on Metacast 668: In this interview, Maya Leibman, Chief Information Officer of American Airlines, covers the company’s mission of “delivering value faster” to customers and leveraging technology to improve the customer experience. She begins by reflecting on the challenges American has faced during the COVID-19 Pandemic, the new sources of innovation that arose during the time, and how the next generation strategic initiatives that began at the company prior to the pandemic became a major source of resilien...
Jun 02, 2022•30 min•Transcript available on Metacast 667: In this interview, Dave Girouard, Founder and Chief Executive Officer of Upstart, covers the topic of how Upstart is leveraging artificial intelligence models to increase people’s access to credit. He provides an overview of the company’s business model, how it collects the data it uses across multiple constituents, and the learning process he went through during the development of the company. He then describes the way artificial intelligence fits into the model, why this approach is its d...
May 30, 2022•29 min•Transcript available on Metacast 
