Truth or Dare: Is AI the Future of Retail?

Today’s Buzz: “As the concept of “New Retail” spreads globally, many Fortune Global 500 retail companies are implementing AI technologies such as computer vision and NLP in unmanned stores and warehouses or virtual stores and are accelerating supply chain upgrades to better position themselves for the future of shopping” (medium.com). “Retailers often feel understandably reluctant to give emerging technologies a try unless they feel extremely confident in the eventual payoff. A Capgemini Research Institute study…showed that if retailers branched out and deployed AI across their operations, they could save more than $340 billion by 2022” (www.mytotalretail.com). We’ll ask four experts for their take: Brian Kilcourse, Retail Systems Research; Praful Karanth, SAP; Matt Laukaitis, SAP; Roger Roney, SAP. Join us for “Truth or Dare: Is AI the Future of Retail?”