Flipping the script on e-commerce fulfillment with Russell Griffin
Nov 23, 2021•55 min•Ep. 62
Episode description
We've all experienced the feeling of a magical post-purchase experience and the lasting impact it can have on our relationships with brands. Consumers want more from their brands, and brands need more in order to deliver.
We interview Russell Griffin, the CRO with Ohi. He has flipped the script for e-commerce fulfillment, transforming it from what is traditionally seen as a cost center into a growth engine. Brands join the Ohi platform to deliver powerfully fast, brand-focused, and memorable post-purchase experiences that enable them to grow.