Listen, as Norman Bacal, author, consultant, and 35 year legal veteran, shares his insights and stories about how active listening can help you not only learn, but also improve your relationships with co-workers, clients, family, and friends. You will learn strategies for active listening, including the ideal mindset for listening, what to project, how narcissists are […] The post #41 LISTENING with author, consultant, & legal veteran Norman Bacal appeared first on Talk About Talk ....
Jan 13, 2020•41 min
An efficient summary of the 19 Communication Skills from 2019, including the words we say, types of implicit communication, tips for specific people & contexts, & important meta learnings. THANKS for listening – and READING! Let’s TALK! Web: https://talkabouttalk.com/ FB Group: https://www.facebook.com/groups/2512948625658629/ FB: https://www.facebook.com/TalkingAboutTalk/ LinkedIn: https://www.linkedin.com/company/talkabouttalk/ Twitter: https://twitter.com/talk_about_talk Instagram: https://ww...
Dec 26, 2019•24 min
Working with difficult or negative people can be stressful. Learn reasons why people act so negatively and what you can do about it. Human Resources expert Tamara Finlay suggests diagnosing the issue using the SCARF model, then shares specific Do’s and Do-Not’s, depending on whether it is your peer, your subordinate or your boss. […] The post #39 Communicating with NEGATIVE PEOPLE – with HR expert Tamara Finlay appeared first on Talk About Talk ....
Dec 16, 2019•29 min
Gift-giving is a highly symbolic form of communication. Are you a good gift giver? In this podcast you will learn how to think about gift-giving more rationally, with research-based tips about what matters and what doesn’t. Here’s a hint: We should worry less about how much money we spend. It’s typically the “low substance, high […] The post #38 GIFT-GIVING appeared first on Talk About Talk ....
Dec 02, 2019•23 min
Do you know when to use the phone or email? What about text, social media, and face-to-face meetings? How do you feel when you hear the phone ring? In this podcast episode, HR expert Tamara Finlay shares advice and frameworks to help you choose the ideal communication media or platform to optimize your communication. […] The post #37 COMMUNICATION MEDIA: Phone or Email – with HR expert Tamara Finlay appeared first on Talk About Talk ....
Nov 18, 2019•33 min
Youth mental health concerns such as anxiety and depression are common. Nicole German, founder of The Maddie Project, shares her experience and thoughtful advice to parents, family members, coaches, teachers, anyone who interacts with youth. We need to step-it-up with awareness, empathy, and advocacy. “Anything we can do is goodness.” Doing little things and doing […] The post #36 Talking YOUTH MENTAL HEALTH with Nicole German, founder of The Maddie Project appeared first on Talk About Talk ....
Nov 05, 2019•40 min
Why is it so difficult to talk about money? Does your family have a budget? Do you have an updated will? What about a power of attorney? Listen and learn as experience strategist Kelly Harper shares strategies for talking to your partner, your parents, your children and your friends about money. PODCAST: https://talkabouttalk.com/35-money References & Links […] The post #35 LET’S TALK ABOUT MONEY with Kelly Harper, experience strategist appeared first on Talk About Talk ....
Oct 26, 2019•39 min
Lessons from the Improv comedy stage can help us improve our communication skills! Comedians Sandy Marshall and Sandy Jobin-Bevans share their expertise – and a few laughs – including playing the scene you’re in, the beauty of mistakes, knowing your audience, testing your audience, “YES-AND,” burning a suggestion, and more! Whether you’re pitching for business, […] The post #34 LESSONS FROM THE IMPROV STAGE with Sandy Marshall & Sandy Jobin-Bevans appeared first on Talk About Talk ....
Oct 16, 2019•45 min
Authenticity is important for both people and for brands. But what does it really mean to “be authentic”? Ana Serrano (CFC chief digital officer) shares her expertise on authenticity, including how the digital realm has amplified the performative nature of authenticity and how inauthentic “green-washing,” “art-washing” and “social impact washing” on behalf of brands can backfire. References & […] The post #33 Communicating AUTHENTICITY with Ana Serrano appeared first on Talk About Talk ....
Oct 08, 2019•47 min
How many emails do you have in your inbox? Need some tips on how to conquer your email inbox? You can increase your productivity and reduce your email anxiety by doing three things: (1.) making behavioral changes; (2.) employing technology hacks; and (3.) effectively managing our sent mail! The first thing to do is to […] The post #32 HOW TO CONQUER YOUR EMAIL INBOX appeared first on Talk About Talk ....
Sep 25, 2019•29 min
Giving negative feedback is challenging and stressful. You will learn the mindsets, do’s & don’ts, and frameworks to help you give negative feedback effectively. Be constructive. Don’t make it a surprise, don’t joke around, don’t threaten the person. Be empathetic (compliment in public, criticize in private), be objective and professional, and LISTEN. Make sure that […] The post #31 HOW TO GIVE NEGATIVE FEEDBACK with Dr. Andrea Wojnicki appeared first on Talk About Talk ....
Sep 18, 2019•23 min
Learn 5 ways you can exercise or amplify your consumer voice. Market researcher Kathy Cheng of Nexxt Intelligence talks A.I. and chatbots, how firms can use augmented reality (AR), and the new market research, including why we shouldn’t call these consumer participants “respondents,” but rather partners or co-creators. References & Links Kathy Cheng & Nexxt […] The post #30 YOUR CONSUMER VOICE with Nexxt Intelligence president Kathy Cheng appeared first on Talk About Talk ....
Sep 11, 2019•30 min
Welcome to the Q&A! Dr. Andrea answers listeners’ questions – personal Qs, communication Qs & podcasting Qs. You’ll hear about her biggest success & failure, why you should pick up the phone, advice on small talk and giving constructive feedback, and the #1 most important communication skill. https://talkabouttalk.com/29 References & Links Other Podcasts […] The post #29 Q&A with Dr. Andrea Wojnicki appeared first on Talk About Talk ....
Sep 04, 2019•27 min
Communication is a critical skill for effective change management, whether you’re leading change for an organization, a department, or for your family. Professor Ellen Auster shares five common mistakes and 6 success principles for effective change communication, including embracing the politics, collective visioning, using mantras, building change fitness and focusing on relationships. References & […] The post #28 COMMUNICATING CHANGE with professor & author Ellen Auster appeared first on Talk...
Aug 27, 2019•41 min
Positive self-talk can make you healthier, happier, and more successful! Tosca Reno, Eat Clean founder and master wellness coach shares her advice for positive self-talk, including the Three Es of Wellness (Eat Clean, Exercise and Emotional self-care), her rituals, her mantras, and even her tattoos! References & Links Tosca Reno WEBSITE – ToscaReno.com FACEBOOK […] The post #27 POSITIVE SELF-TALK & the 3Es of WELLNESS with Tosca Reno appeared first on Talk About Talk ....
Aug 20, 2019•35 min
Self-Talk – we could all be more mindful. Positive self-talk can significantly affect our life satisfaction. Let’s start by adopting five positive mindsets: optimism, perseverance, self-control, focusing on relationships, and being grateful. Then, there are five things we can do right now to improve our self-talk: we can practice gratitude, we can start journaling, we […] The post #26 SELF-TALK & MINDSETS with Dr. Andrea Wojnicki (Self-Talk 2of3) appeared first on Talk About Talk ....
Aug 14, 2019•16 min
Resilience: the capacity to recover from adversity. Meet Tosca Reno, “the woman with 9 lives,” Eat Clean founder, and master wellness coach. In this, the first in this 3-episode series on Self-Talk, Tosca takes us through the “set and reps” necessary for resilience, including seeking challenges, positive stress (or eustress), taking ownership, practicing gratitude, and […] The post #25 BUILDING RESILIENCE: Sets & Reps – with Eat Clean founder & master wellness coach Tosca Reno appeared first on ...
Aug 07, 2019•39 min
Do you have effective communication skills? Are you a confident communicator? In this 20 minute podcast episode, Dr. Andrea Wojnicki teaches you the 5 simple steps that will improve your communication skills. It’s as simple as ABCDE! References & Links Communication Skills & General References Professor Amy Cuddy, a social psychologist at Harvard on […] The post #24 The ABCDEs of COMMUNICATION SKILLS with Dr. Andrea Wojnicki appeared first on Talk About Talk ....
Jul 29, 2019•19 min
On swearing – Do you ever wonder why some people use profanity and others do not? Linguistics professor Darin Flynn leads us through a fascinating discussion on the taboo topic of swearing, including types of swear-words, how swear words change over time, personality types that are more likely to use profanity, and the risks associated […] The post #23(S2) clean – PROFANITY: TALKING TABOO with linguistics professor Darin Flynn appeared first on Talk About Talk ....
Jul 19, 2019•1 hr 6 min
(EXPLICIT) Do you ever wonder why some people use profanity and others do not? Linguistics professor Darin Flynn leads us through a fascinating discussion on the taboo topic of swearing, including types of swear-words, how swear words change over time, personality types that are more likely to use profanity, and the risks associated with profanity. […] The post #23(S2) explicit – PROFANITY: TALKING TABOO with linguistics professor Darin Flynn appeared first on Talk About Talk ....
Jul 19, 2019•1 hr 6 min
Yes, you can learn to be funny! Do you appreciate humour? Do you ever imagine what it’s like to be on the stand-up comedy stage? Listen as stand-up comedian Hillary Anger Elfenbein (also a fully tenured business school professor) shares her insights on learning comedy, and compares that experience to her experience teaching in the […] The post #22(S2) FUNNY TALK with stand-up comedian & business school professor Hillary Anger Elfenbein appeared first on Talk About Talk ....
Jul 04, 2019•55 min
How do you know whether to trust someone? How do you communicate that you are trustworthy? Trust is imperative. If you don’t have trust, you have nothing. And that goes for both interpersonal relationships as well as for brands. Baron Manett, marketer and founder of Per Se Brand Experience shares his insights on the significance […] The post #21(S2)TRUST with Per Se Brand Experience President Baron Manett appeared first on Talk About Talk ....
Jun 17, 2019•48 min
Dr. Joshua Tepper, CEO of North York General Hospital, shares advice on how to talk to your doctor, including: come prepared with a list; ask lots of questions; if you’re Googling your symptoms, consider the quality of your sources; and lots more! We have all felt unsure, and some of us have felt awkward around our doctor. Here is […] The post #20(S2) TALKING TO YOUR DOCTOR with North York General Hospital CEO Dr. Joshua Tepper appeared first on Talk About Talk ....
Jun 11, 2019•47 min
Beyond condolences, how can we best support a grieving friend? Grief counsellor Andrea Warnick tells us what to say and do, and what to avoid. For example: yes, use the “D” word; and do not try to “fix” it. The grieving process is not linear. Rather, it is like a squiggly line. So what should […] The post #19(S2) BEYOND CONDOLENCES: SUPPORTING OUR GRIEVING FRIENDS with psychotherapist & grief counsellor Andrea Warnick appeared first on Talk About Talk ....
May 29, 2019•48 min
Fonts are on our screens, on paper, on the products we buy, and on signs everywhere! When used effectively, fonts can significantly improve our communication. Patrick Griffin (“the font guy”) shares his advice about choosing the ideal font, considering the white space, and emojis! References & Links Patrick Griffin Canada Type – https://canadatype.com Font […] The post #18 (S2) FONTS, TYPOGRAPHY AND EMOJIs with the Font Guy, Patrick Griffin appeared first on Talk About Talk ....
May 15, 2019•46 min
What do our possessions say about us? Award-winning marketing professor Russell Belk talks about how our possessions (including our clothing, cars, people, collections, gifts, social media pages,…) become part of our identity –or our extended self. Professor Belk highlights the significance of the sharing economy and de-materialization, cultural differences, and our evolving identities in relation […] The post #17 (S2) WHAT OUR POSSESSIONS SAY with award-winning marketing professor Russell Belk ...
May 08, 2019•47 min
What’s your personal style? Carolyn Quinn, executive director of Toronto Fashion Week provides us with insights on fashion trends, environmental sustainability in the fashion industry, and tips on purchasing clothing and pulling together a great outfit! References & Links Carolyn Quinn, executive director Toronto Fashion Week Toronto Fashion Week – https://torontofashionweek.to/ Recommendations: Retail Insider […] The post #16 (S2) TALKING FASHION & STYLE with Toronto Fashion Week’s Carolyn Quin...
May 01, 2019•40 min
Are you optimistic about our future with ARTIFICIAL INTELLIGENCE? Avi Goldfarb (professor and author of “Prediction Machines”) shares a brief history of AI, various AI applications that are being used in the marketplace, and specific reasons why we should be optimistic about our future with AI. References & Links Avi Goldfarb Rotman UofT – […] The post #15 (S2) ARTIFICIAL INTELLIGENCE: TALKING WITH SIRI & ALEXA with professor & author Avi Goldfarb appeared first on Talk About Talk ....
Apr 24, 2019•46 min
Are you the bossy eldest? The troubled middle child? The baby of the family? Or an only child? Does your personality fit with your birth order stereotype? What about your kids? Listen as Dr. Andrea and her brother, musician and sound producer Brian Campbell, talk about birth order effects, how the stereotypes fit with their […] The post #14(S.2) SIBLING COMMUNICATION & BIRTH ORDER EFFECTS with TalkAboutTalk producer Brian Campbell appeared first on Talk About Talk ....
Apr 17, 2019•46 min
That’s season one for Talk About Talk! Tune-in and you’ll hear the best of the past 12 episodes, including key learnings, bloopers, things YOU told me, answers to a few Qs that you asked, and what I personally learned through this season. You can think of this as the final lecture of the class, where […] The post #13 Talk About Talk Season One Highlights & Bloopers – podcast appeared first on Talk About Talk ....
Mar 27, 2019•41 min
