Standard Deviations with Dr. Daniel Crosby - podcast cover

Standard Deviations with Dr. Daniel Crosby

Dr. Daniel Crosbywww.standarddeviationspod.com
The Standard Deviations podcast is a weekly production that looks at money, mind and meaning, all through a psychological lens. Each week, psychologist and New York Times bestselling author Dr. Daniel Crosby interviews a fascinating new guest, experts in everything from finance to literature to wellness. Each guest provides listeners with three concrete ways to apply what was learned that week, ensuring that weekly listening becomes part of a path to a richer life. Episodes are brief, research-based, and designed to fit perfectly within your commute time. So, tune in for practical news that will help you make more, think more and be more. Learn more by following Dr. Daniel @danielcrosby or visit the website at www.standarddeviationspod.com/ Standard Deviations is presented by Orion.

Episodes

Dr. Daniel Crosby - Not Caring What Others Think is a Valuable Asset (from The Soul of Wealth)

Tune in to hear: What were some of Nikola Tesla’s eccentricities? What is “The Spotlight Effect” that Morgan Housel observed when working as a valet at a high-end hotel in Los Angeles? What is Morgan Housel’s “Man in the Car Paradox” and what lessons can be learned from it? What is the psychological principle “The Anchoring Effect?” Why does ego driven spending do so little to sate our desire to belong? How social media may be playing a role in the loneliness epidemic. Links The Soul of Wealth C...

Feb 15, 202411 minEp. 280

Dr. Daniel Crosby - Money Isn’t About the Numbers (from the Soul of Wealth)

Tune in to hear: What strategy did Alexander the Great use to overtake Tyre in 332 BC? Why did this military victory leave Alexander feeling more grief stricken than triumphant in the end? Why did Hephaestion’s death mark a turning point for the Macedonian Empire? What are “The Top Five Regrets of the Dying?” What makes up Martin Seligman’s “PERMA” model of well-being and how can we apply this in our own lives? Links The Soul of Wealth Connect with Us Meet Dr. Daniel Crosby Check Out All of Orio...

Feb 08, 202415 minEp. 279

Dr. Daniel Crosby - Giving is the Path to Abundance (from the Soul of Wealth)

Tune in to hear: What common ground, if any, can be found across nearly all spiritual and religious traditions on the globe? What does academic research have to say about the benefits that accrue to those who are generous? Why doesn’t spending money on ourselves bring about long-lasting joy and what role does the “hedonic treadmill” play in this? Why do the benefits of giving transcend economic and cultural boundaries? It is clear that generosity makes us happier, but can it also make us richer?...

Feb 01, 202417 minEp. 278

Jon Dauphine - The Benefits of Offering Pro Bono Financial Planning

Tune in to hear: - With all of the possibilities out there, why has Jon landed on his current path and why does he think that pro bono work is so vital? - Jon’s organization just completed a very comprehensive study on pro bono financial planning. Were there any results that really stood out or surprised him? - What did Jon’s research unearth about the moral case for doing financial planning? - What case can be made for doing pro bono financial planning from a business perspective? - What accoun...

Jan 25, 202442 minEp. 277

Richard Shotton - The Psychology Behind the Illusion of Choice: Why We Think We Have Control

Tune in to hear: - If so much of what accounts for our behavior is habitual, what hope do we have and how can we change that as we look to the New Year? - Why do such small bits of friction have an outsized influence on our behavior? - Does publicly stating your goals have any drawbacks or does it help you stay accountable? - What is the rhyme-as-reason or fluency effect and how might understanding these effects impact your client education? - Why can subtle tweaks in the framing of an appeal ha...

Jan 18, 202441 minEp. 276

Stacy Havener - The Scientist and the Storyteller Miniseries (Pt. 4)

Tune in to hear: - Why do overly linear, or bullet-pointy, stories tend to fall short? What are the risks of making your backstory too similar to a resume? - What is the psychological principle “peak-end rule” and how can it be applied to better your backstory? - Why is knowing your audience such an important part of effective storytelling? - Why “time of possession” is so important, especially in discovery meetings - Why is differentiation such an important part of storytelling and how can we s...

Jan 11, 202449 minEp. 275

Dr. Daniel Crosby - Embracing the Human-First Future: How It Will Shape Every Industry

Tune in to hear: - Why will AI, automation and algorithms likely lead to an increase in human centered connection in the financial services industry and beyond? - What is one of Thomas Hobbes’ most famous remarks and how do people take it out of context? - Why loneliness has far reaching implications for longevity that exceed even obesity. - How did Volvo make their cars more safe for women in particular? - How did France address the problem of people peeing in their metro stations? - How have b...

Dec 21, 202349 minEp. 273

Anthony Damtsis - Building Wealth Confidence: Key Strategies to Boost Your Financial Mindset

Tune in to hear: - Why do only 13% of American millionaires describe themselves as wealthy? Why don’t we recognize our abundance for what it is? - What is wealth confidence and what are its broader implications within portfolio management? - Wealth confidence is definitely somewhat correlated with portfolio performance, but why is net worth alone not a sufficient measure for one’s wealth confidence? - Is there a sense in which $1,000,000 doesn’t actually get you that far with the rapidly increas...

Dec 14, 202340 minEp. 272

Daniel Staker - How Behavioral Marketing Can Transform Your Advisory Practice

Tune in to hear: - Why does Daniel Staker call his new book “a book from a breakdown?” - Why is behavior such a fundamental building block of marketing? - How do we get to the bottom of what our clients really want when they are often so bad at articulating it for themselves? - What does Daniel Staker mean when he says that “people often fail to respect reality?” - How can we get people to accept reality when emotions are so powerful at distorting one’s perspective? - What is Daniel Staker’s cha...

Dec 07, 202353 minEp. 271

Dr. Ali McCarthy - How Emotional Intelligence Can Help You Double Your Business Growth

Tune in to hear: - We frequently hear the term “emotional intelligence” thrown around pretty loosely, but what is a deeper dive into its definition? - Does Dr. McCarthy see people frequently using emotional intelligence towards Machiavellian ends or is this quite uncommon in her experience? - Why is EQ so important for leaders and individuals more broadly and why is it extra important in the context of financial services? - What did Dr. McCarthy focus on in her dissertation work and what were he...

Nov 30, 202339 minEp. 270

Eric Crittenden - All Weather Investing Explained: How to Thrive in Both Bull and Bear Markets

Tune in to hear: - What is all weather investing and what are its behavioral underpinnings? - Does Eric strategically rebalance the all weather portfolios or are the allocations fairly static? If they are dynamic, what signals do they look for when making a change? - What is the trend-oriented global macro program that Eric implements? - How can one strike a balance between the realities of trying to sell product, run a business and make their clients happy with this very measured, all weather a...

Nov 16, 202354 minEp. 269

Akhil Patel - The Hidden Order of Markets Explained: Discover the Secrets Behind Market Movements

Tune in to hear: - What convinces Akhil that we can forecast markets with any level of precision when lots of highly intelligent people have tried and failed? - How often does Akhil think market cycles occur, on average, and how can we use that to our benefit? - Once novel market anomalies or truths are discovered, they tend to get arbitraged away to zero unless they have a behavioral element to them that is hard to predict. Is there a behavioral thread that runs through the sorts of cycles Akhi...

Nov 09, 202349 minEp. 268

Stacy Havener - The Scientist and the Storyteller Miniseries (Pt. 3)

Tune in to hear: - What is the backfire effect and how can you get your prospects to drop their old fund manager without crushing their ego? - Why is solving an emotional problem with a rational solution rarely effective? How can we encourage behavior change while giving our prospects a chance to save face? - What is the blemishing effect and how does it relate to the Pratfall effect? - Why can embracing our shortcomings be so powerful and how can we use this to build trust in sales meetings? - ...

Nov 02, 202333 minEp. 274

Saundra Davis - Mastering Client Communication: How to Balance Candor with Compassion

Tune in to hear: - Saundra really balances being warm and welcoming with a great deal of candor. How has this served her professionally over the years? - How do people find the strength of will and confidence to call their clients out on behavior that is incongruent with their goals if their designations alone don’t provide this confidence? - Saundra has created two certificate programs - Financial Fitness Coach and Accredited Personal Finance Coach. What are the most unexpected parts of these p...

Oct 19, 20231 hr 1 minEp. 267

Matt Reiner - The Path to Becoming the Advisor of the Future: Strategies for Building a Modern Advisory Practice

Tune in to hear: - Matt interviewed hundreds of advisors and leaders in their space to gather how they envisioned the future of financial advice. What themes or common threads started to emerge in these interviews? - How, specifically, might things become "more human" moving forward in the financial services industry? - Why does Matt believe that advisors should never lower their fees? - Matt published a video 3 years ago about how advisors should approach AI. What did he say then and how might ...

Oct 12, 202347 minEp. 266

Amanda Clayman - Navigating Money’s Messy Middle: Strategies for Financial Success

Tune in to hear: - What is Amanda’s story about her “$19k haircut” and how did it lead her down the path she’s on today? - How did Amanda’s parents react to her financial situation when she finally decided to disclose it? Did this transform their relationship much? - Amanda thinks that all financial problems should be approached with two premises in mind. What are these and how did she settle on them? - What are family money scripts and what four pillars of family money scripts does Amanda set f...

Oct 05, 202349 minEp. 265

Jay Coulter - Mastering the 5 Dimensions of a Great Advisory Practice for Business Growth

Tune in to hear: - What are the 5 coaching dimensions that Jay uses to help advisors and how did he arrive at these? - What is “the protocol system” and how has Jay utilized it to better his mental and physical wellbeing? - What was it that allowed Jay to put himself back together after a bout of acute depression? - What role should leadership and accountability play in a great advisory practice? - What should client communication systems look like in an ideal setting? - What should an ideal wea...

Sep 28, 202341 minEp. 264

Michael Kitces - How to Leverage Social Accountability for Better Customer Relationships and Brand Growth

Tune in to hear: - How does salience work with respect to different advisory fee models? - How can we use social accountability to better help clients see through their plans? - As the “meat and potatoes” of financial planning gets automated away, what does the future look like for financial planners? Will they operate in a broader life coach type capacity or does this feel off base? - Why is AI potentially “the kiss of death” for tech vendors? https://www.kitces.com Orion Portfolio Solutions, L...

Sep 14, 202353 minEp. 263

Kathi Balasek - Becoming Grief Literate: A Comprehensive Guide to Coping with Loss and Supporting Others

Tune in to hear: - What life journey brought Kathi to a place where she focused on grief professionally? - Why did Kathi experience guilt and shame around her lack of financial literacy in a moment of crisis? - People often say very inappropriate things when they are struggling to address the grieving, even if well-intentioned. Why is this the case and what can be done about it? - Why something as simple as asking a deceased person’s name can be so meaningful to their loved ones. - What does it ...

Sep 07, 202357 minEp. 261

Dr. Daniel Crosby - Mastering Life and Money: 7 Rules That Can Transform Your Future

Tune in to hear: - What the landscape of financial planning looks like broadly in the United States. - How working with a financial advisor plays a prophylactic role that extends just beyond mere performance and into mental health and one’s interpersonal relationships. - Why money is an emotional hair trigger for so many people. - Whether or not you can take your clients further than you’ve taken yourself. - What “The Pratfall Effect” is and how can you use it to your advantage. Orion Portfolio ...

Aug 31, 202336 minEp. 260

Dr. LaKeitha Poole - How Sports Psychology Can Improve Your Daily Life and Performance

Tune in to hear: - What’s the number one misconception about sports psychology? What are the Monday morning quarterbacks missing when they comment on a game? - Has Dr. Poole noticed any common thread shared by the championship teams she has worked with over the years? - How do teams really individualize their overarching goal above and beyond simply aiming to win and take home the championship trophy? Does this customization really help with overall buy in to the team culture and with collaborat...

Aug 17, 202347 minEp. 259

Sterling Johnson - The Path to Economic Equity: Addressing Inequality and Empowering Communities

Tune in to hear: - What does the Partnership for Southern Equity really focus on and what is Sterling’s role there? - What is the difference between equity and equality and why is this an important distinction to make when talking about the kind of work the PSE does? - What things, governmentally or institutionally, are still in place structurally that disadvantage Black and brown people from economic equality? - Atlanta consistently ranks among the highest of American cities with the greatest e...

Aug 10, 202356 minEp. 258

Stacy Havener - The Scientist and the Storyteller Miniseries (Pt. 2)

Tune in to hear: - Why does Stacy believe that every company should have a well crafted origin story? Why does this speak to the authenticity of a brand? - What’s the importance of a hook or conflict within a corporate brand story? - How can we present a hook that helps with brand buy-in without the story relying on the classic narrative tools of danger, suspense and intrigue? - What are some brands that effectively make their customers the hero of their brand story? - What role does a “villain”...

Aug 03, 202344 minEp. 262

Neil Bage - The Vital Role of Self-Care in a Financial Advisor's Professional Growth

Tune in to hear: - Some people think that “we can only take our clients as far as we have gone ourselves and that we must do our own work.” Does Neil believe this and, if so, what does “doing the work” look like in the context of a financial professional? - What is Carl Jung’s idea of “a wounded healer?” Also, in terms of our own story, how can we walk the line between being vulnerable and approachable without making our time with the client all about us? - What are the most common sources of st...

Jul 27, 202349 minEp. 257

Nicole Casperson - Fintech is Femme: Breaking Barriers and Shaping the Future of Financial Technology

Tune in to hear: - Can Nicole speak to the power of podcasts, newsletters and new media and the role these play as she tries to fulfill her personal mission? - Can brands do anything to really humanize and authenticate themselves or do we just favor individual influencers and have a general distrust of institutions now? - What do we need to do as an industry to take women more seriously and how can we meet them where they’re at? - From a behavioral standpoint, women always do better in aggregate...

Jul 13, 202355 minEp. 255

Stacy Havener - The Scientist and the Storyteller Miniseries (Pt. 1)

Tune in to hear: Learn how to adapt cognitive biases to your benefit within a sales funnel. What is the mere exposure effect and why is it so powerful? Considering the mere exposure effect, what chance do boutique asset managers have going against giants like BlackRock and how can they set themselves apart? Is there such a thing as too much exposure and how can sales people intuit where to draw the line if so? What is the loss aversion bias and how can it be used to your benefit within a sales c...

Jun 30, 202343 minEp. 256

Derek Hagen - Top Techniques for Navigating Change-Resistant Clients and Building Stronger Relationships

Tune in to hear: - In studies, non-compliance with financial advice generally hangs around the 50% range. However, many advisors say that their clients are very compliant and that these stats don’t hold true for them. Has Derek noticed this and what does he think accounts for this difference? - What is the “stages of change” model and how might it be applied in practice with clients who are pushing back? - What is a concrete, actionable step an advisor can take to help move their client from the...

Jun 22, 202336 minEp. 254

Dr. Michael Finke - The Science of Happy Retirement: Key Factors for a Fulfilling Life After Work

Tune in to hear: - Do certain people have a natural proclivity for deferring gratification for a greater reward at a later date (e.g. exercise and saving) or can this also be learned? - Is whether or not you are more forward-thinking or present-oriented hardwired in you from a young age? - What are some of the things that those who “get retirement right” might know that those who “get retirement wrong” don’t? - Why is working in retirement important for many people and how might this look differ...

Jun 15, 202343 minEp. 253

Amy Mullen - 5 Essential Steps for Crafting a Values-Driven Financial Strategy

Tune in to hear: - What role did Amy’s mom play in her professional journey and what drives her to do what she does? - What are the 5 steps of Amy’s process for providing effective guidance to advisors while leaving a bit of wiggle room for client personalization? - Her 1st step, “to establish and define a client, planner relationship,” aligns with the CFP’s 1st stage. What does she teach advisors in this stage that might look a little different than folks might expect? - How can we help facilit...

Jun 08, 202350 minEp. 252

Brendan Frazier - 10 Essential Rules for Providing Human-First Financial Advice

Tune in to hear: - What makes up Brendan’s list of the 10 guiding principles of financial psychology? - Brendan says that “goals shift, but values persist.” What does he mean by this and how do we move from illuminating values to tying those back to specific goals? - Brendan recently interviewed a “question expert” on his own podcast. What was the biggest takeaway from their conversation and how can we craft better questions? - Brendan’s third tenant is that “the more vivid your future, the more...

Jun 01, 202352 minEp. 251