Christmas is the perfect time to think about all the things that you are grateful for. It’s a time to celebrate the joys of being a Spa owner and the gifts that come from owning your own business. It’s also a time for Lynn and Ramona to share their thanks. To thank you for being supportive, for being members of the spapreneur community and continued listeners to the podcast. Make 2020 the best year yet for your business!
There are many times when people think they are having to deal with big catastrophes in their business and personal life, but I can guarantee that in almost every single one of those situations, they were not even close to being a catastrophe. Our automatic reaction is to panic and think that this is the ‘worst situation ever’ when really it’s not that bad at all. On this episode of the Spapreneur podcast, we’re talking about true catastrophes, how we deal with them and plans that you can put in...
Ideal clients are not just those that walk through the door wanting treatments. As a business owner you need to make sure your whole team are also your ideal clients. From your therapists and front desk staff, through to your tech guy, you need to make sure that these are people who you can count upon, who you can trust and are people you truly want to be around. On this episode of the Spapreneur podcast , we’re giving you the 6 core values that you should be thinking about when deciding whether...
It’s one of the busiest times of the year for Spa Owners. You can often get caught up completing small jobs and tasks which are not always the most important ones to get done. You need to make sure that you\'re focused on the right priorities whether it is delegating to the team or removing non essential things off your to do list! On this episode of the Spapreneur podcast, we’re sharing more of our experiences of dealing with these types of situations and handing out lots of advice. Topics Ment...
We broke our ‘Don’t F*ck with the money\' rule! You read that right, we didn’t follow our own advice, and guess what, we’re paying for it now. On this episode of the Spapreneur podcast, we’re talking about some recent experiences where we went against our own advice, the impact this has had and why it\'s so important to stick to your business roadmap. Topics Mentioned We’re renovating again! Follow the roadmap We’ve been dealing with car trouble too Chasing the money and not the client Managing ...
No one likes to talk about death. The thing is, it’s something that happens and it’s something that y’all should be prepared for. After the recent passing of a close friend we wanted to share with you the importance of preparing for tragedies as well as our own advice on things that you need to plan and have in place for both your business and personal life. This is so important. This podcast covers strategies to handle unexpected death as a business owner, and why you need to plan ahead for tra...
I’m sure you have had those days, weeks and sometimes even months when things are just a bit crazy. Whether it’s business, family commitments or just life in general, it’s easy to get overwhelmed with so much going on. Well, on this episode of the Spapreneur Podcast, Ramona is sharing her story of one hell… Topics Covered How to handle busy seasons as a spa owner How one spa owners can balance life and business What happens when family commitments can become overwhelming...
Although we run a super successful business at DeStress, we still have to deal with the same situations and make difficult decisions just like every other spa owner. On this episode, we’re talking about a recent situation that had the potential to impact the reputation of the business. There were some emotional ties but a… Topics Mentioned How to make decisions as a spa owner How to run a successful spa business The impact of reputation on a business...
On this episode, we’re talking about the small changes you can make that have the biggest impact on your business. We all have times when the motivation to work on your business and get stuff done isn’t there and you think that the only way to get that back is to implement huge changes in… Topics Mentioned The small changes you can make to your spa business What spa owners can do when they need motivation How to get stuff done as a business owner...
On this episode, we have another special guest on the show. The amazing Savanna Bell Moore from My Massage World talks with us about how outsourcing will make you a successful business owner. We get the thought of outsourcing can be a little scary, you might not like the thought of paying for someone else,… Topics Mentioned My Massage World How outsourcing will help your business How spa owners can outsource work Why outsourcing will make you a successful business owner...
On this episode, we’re covering the importance of having an emergency plan in place for your spa business. We covered some of this in a previous episode of the podcast, however, when we recorded this one, it was during preparation for storm Dorian and we knew we had to talk more about how you can… Topics Mentioned Why business owners should have an emergency plan How you can have an emergency plan for your spa business How we prepared our business for a hurricane...
On this episode, as always, we’re giving you our honest opinions. We all have our own opinions and that’s OK. The problem comes when that opinion isn’t necessarily based on the true facts, or the way in which the opinions are dished out is just rude! We also feel pretty strongly about those people who… Topics Mentioned Why honesty is a good thing How to be honest as a business owner
On this episode, we’re giving you the low down on the CBD Summit that took place in Denver, Colorado. The summit brought together spa professionals, product manufacturers, and other health and wellness professionals to learn the best practices for implementing CBD treatments, products and services. We’re sharing the highs and lows and following up with our… Topics Mentioned CBD Summit What we learned from the CBD treatment The highs and lows of a spa workshop retreat...
On this episode, we had our amazing paid community member, Ashley Dwyer join us along with Head of Strategic Partnerships at Simply Earth, Shilah Roethel. The pair talked about the great partnership that they’ve formed to create and develop a number of CEU classes, specializing in Aromatherapy. Listen to this episode to hear all about… Topics Mentioned The logistics of a partnership Simply Earth The Spapreneur Community...
On this episode, we’re talking about overwhelm and more importantly, how to deal with it. Even if you think you have things together, life can become overwhelming sometimes, your life throws you curveballs. Although you can’t always stop these from coming your way, what you can do is take the steps you need to help… Topics Mentioned How spa owners can deal with overwhelm How to deal with a busy spa season What business owners can do to prevent feeling overwhelmed...
On this episode, we’re talking about the details! We had a pretty bad experience at a local skate venue for the birthday of one of the tiny humans. It was dirty, the customer service was bad, there was a long list of things that we could have complained about and we will not be going…
As part of our celebrations for reaching our 100th episode, we’ve recorded some special segments of the Spapreneur podcast. In this episode, we have all four business owners of DeStress Express Massage Therapy together answering some of the many questions that we have been asked as spa business owners. This was a super fun episode…
On this episode, Rachel and Jen, our amazing Massage Therapists at DeStress joined us to talk about their journey through the spa industry, their growth and spa education, as well as sharing some of their fun stories from their time working at DeStress. These girls are motivated, goal driven and it’s great to have them…
On this episode, we’re getting serious. There was an inappropriate situation at DeStress that left Lynn questioning her leadership and mentorship of her staff. Trust was broken and her business was put in jeopardy. Emotion can play a big part in how you deal with these situations and can often lead to you getting bitten in…
On this episode, we’re talking about why so many spa owners feel guilty when they take a break away from their business. It’s so important that you schedule time in your calendar to do other things than work on your business and not feel guilty about it more Whether it’s a holiday with your family,…
On this episode, we’re sharing some of our most recent complaints and negative reviews, which ones we took seriously, and how we acted on them. All complaints should be taken seriously on first look, but not all of them require you to take action! Some clients just like to complain. The customer is not always…
On this episode, we’re giving you the rules you need to follow to max out on retail sales. We know that your business is about selling services but having some extra income from selling retail can be a nice bonus for your spa. We’re covering everything from what products to pick, why those ones, how…
On this episode, we’re talking about the boundaries that you should be setting yourself to take control of your business. You need to remove yourself from the energy suckers and negative things in your life, set clear boundaries and stay true to your core values. Do you have a team member that drains energy from…
On this episode, we’re adding some summer sparkle after being inspired by one of our Spapreneur Community members! Have you thought about changing things up to make your spa appealing to your clients in the warm summer months? How about offering cool towels, water with inspiring summer flavours, or even something as simple as adding…
On this episode, we’re talking about trading your services. How many times have you offered a massage to someone for something in return, rather than for the cash? Trading and bartering is a big thing in business. You have to weigh out the pros and cons of your trade and ask yourself if it’s something…
On this episode, we’re talking about an extreme uncontrollable event that happened near our Spa – it was like something off a TV drama! Thanks to the emergency plans we have in place we were able to manage the situation, inform all our staff and clients promptly and get things back on track a lot…
On today’s episode, we’re talking about why having the right mindset is key to helping your business grow. Whether you’re trying to run a business, grow personally or just survive your busy days, mindset plays a huge part. If you’re complaining that your business isn’t making any money, you “don’t have time”, or you’re holding…
On today’s episode, we’re talking about those times when you just can’t seem to say no! It can be so hard to admit that you don’t know how to do something, especially when it comes to your business. The problem with that is you’re probably having a negative impact on your spa business than what…
On today’s episode, we’re talking about seasons of distraction. Time and time again I see so many spa owners using Summer as an excuse as to why they’re not busy in their business. Hear me loud and clear! There is no quiet time when it comes to managing your day spa. You might not have…
On today’s episode, we’re talking about some of the things you absolutely can DIY in your spa business, and knowing when it’s time to get in the professionals. How good would it be if you could outsource all the things that keep your business running and your spa looking good? Marketing, laundry, administration, even the…
