Welcome to the Visibility Strategy Series! Do you remember the feeling of crafting that almost perfect social media post only to have it receive lukewarm engagement? We've all been there, and it may have something to do with your graphics. Join me in Part 3 of our Visibility Strategy Series as I zero in on the graphic design mistakes that I see Social Media Managers make and dive into the basics of graphic design so you can make an impact with your content. If you are ready to take your content ...
Apr 19, 2024•16 min•Season 1Ep. 73
Welcome to the Visibility Strategy Series! Video content is here to stay, but how do you create engaging social media videos for your clients? In part two of this series, we are diving into all things social media videos. We cover everything from understanding video quality and frame rate to mastering the art of text overlays and pattern breaking. So if you are ready to step up your video game, this is the episode for you. Let’s dive in! Head to the Show Notes: https://social-media-manager-confi...
Apr 12, 2024•12 min•Season 1Ep. 72
Welcome to the Visibility Strategy Series! I’m so excited to bring you this 5-part series on Visibility Strategy for the next 5 weeks! We’re covering things like video editing, graphic design, tools to use for video content and running ads. And today we’re kicking off this series with Part 1 on how to write strong hooks, specifically how to write ones that don't suck. So, what goes into a good hook? And how do you craft hooks that are going to capture your audience's attention? We’ll be diving i...
Apr 05, 2024•11 min•Season 1Ep. 71
Have you started running paid ads for your social media management clients? Maybe you are too overwhelmed by the thought of Meta’s backend or just aren’t getting the results you want. Today's episode brings the expertise of the Two Lauras – Laura Moore and Laura Davis, your go-to guides for mastering paid advertising successfully. Since 2019, the Lauras have trained over 4,000 freelancers to become better marketers and make more money as social media managers. As the voices behind the JFDI with ...
Mar 29, 2024•23 min•Season 1Ep. 70
Are you struggling to figure out what to include in your KPI reports for clients? Social media reports don’t have to be overwhelming, so stop worrying—I have you covered! In this episode, we'll tackle selecting the right KPIs, crafting social media reports, and analyzing insights. The good news is there is no need for fancy tools or apps, but some manual work may be required. So, let’s dive in and take your social media management skills to the next level with these actionable tips. Head to the ...
Mar 22, 2024•12 min•Season 1Ep. 69
Are you struggling to crack the code of setting boundaries as a social media manager? In a 24/7 industry, it can be hard to set and enforce boundaries. But has my guest, Becca Booker, discovered the secret? Becca is the owner of Homemade Social , where she works hands-on with lifestyle and e-commerce brands and implements social media and email strategies to elevate their brand and grow their communities. She is here to share her hacks on setting boundaries and sticking to them! Becca shares her...
Mar 15, 2024•25 min•Season 1Ep. 68
Do you struggle with your money mindset and wonder if your personal and professional wealth will ever meet your goals? Recently, I had the opportunity to sit down with finance coach Gina Knox, where she spills all the financial tea! Join us as Gina tells us the secrets of going from $2k a month to $4k to $10k and beyond. She shares the secrets to building both personal and professional wealth, even at the same time! Plus, she discusses the most common money problems she faces with small business...
Mar 08, 2024•25 min•Season 1Ep. 67
Are you finding it challenging to get content from your clients? From one social media manager to another, you are not alone. In this episode, I'll walk you through effective strategies to navigate this issue. I'll share practical advice that you can start applying right away, including leveraging existing client resources and navigating client collaboration. I will also reassure you that you need to be an expert in social media, not your client’s industry and how to have that conversation. So, ...
Mar 01, 2024•13 min•Season 1Ep. 66
Get ready for a Q&A with me with a little twist! It’s been a while since I’ve done a Q&A, so I thought I would answer your questions completely off the cuff! So what are we talking about? I’ll be tackling questions from handling clients who buy likes and engagement to sharing invaluable tips for improving your mindset during the client acquisition process. We'll explore effective communication tactics for handling non-cooperative clients and discuss the best platforms for payment process...
Feb 23, 2024•15 min•Season 1Ep. 65
Ever wondered how top social media agencies consistently land those dream clients that everyone talks about? I've always been curious, too, and I had the opportunity to sit down with Andréa Jones, and we explored her strategies for attracting high-profile clients, including her experience working with clients like Rachel Rodgers. Andrea is the founder of OnlineDrea and a social media strategist helping brands with bold personalities, bold opinions, and bold ideas make bold moves towards elevatin...
Feb 16, 2024•24 min•Season 1Ep. 64
Ever dreamed of managing social media for your favourite celebrity? Our guest, Cassie Petrey, turned her dream into reality by working with none other than the Backstreet Boys. And she is here to share her journey from superfan to celebrity social media manager. As the co-founder of Crowd Surf , Cassie has also worked with other iconic artists’ including Camila Cabello and Britney Spears. Her accolades include Forbes 30 Under 30 and Billboard 30 Under 30 recipient, and she is a leading social me...
Feb 09, 2024•25 min•Season 1Ep. 63
Social media management is dead. Yep, that’s what we said. To unpack this statement, I’ve brought back my first-ever podcast guest, Shannon McKinstrie, who is a fellow social media manager and long-time friend. Shannon is a social media mentor & strategist on a mission to eliminate the neverending content-creation guesswork and overwhelm so business owners can actually enjoy promoting their business and engaging with their audience on social platforms without burning out. While the concept o...
Feb 02, 2024•28 min•Season 1Ep. 62
Too nervous to raise your rates? Unsure how much you should be charging as a social media manager? You're not alone, and navigating this doesn't have to be as daunting as it seems! In this episode, I'll break down exactly how to calculate what you need to be charging, including some often-overlooked factors. I am also providing you with a ready-to-use script to confidently inform your clients about your new rates. So, grab your headphones and join me as we dive into gaining the confidence to cha...
Jan 26, 2024•10 min•Season 1Ep. 61
Are you tired of the winter months leaving your social media management business strapped for cash? Want to splurge on holiday gifts or pay off bills but feel like December and January are holding you back? Well, I've got the solution for you! As a seasoned social media manager with over five years of experience, I understand the challenges of the slow months and how to overcome them. In this episode, I'll reveal powerful client acquisition strategies that will fill your wallet, both now and in ...
Jan 19, 2024•10 min•Season 1Ep. 60
Are you cringing whenever you hear of a new platform update or change? Are you concerned about maintaining and growing your social media management business in 2024? I've got just the solution you need. In this episode, I'll be revealing key strategies and the one no-fluff change you need to make to ensure your social media management business doesn't just survive but thrives in 2024. Don't let the rapid changes and updates intimidate you. Tune in to discover how to stay ahead of the curve and a...
Jan 12, 2024•12 min•Season 1Ep. 59
Are you ready for a candid and uncensored look into the inner workings of my social media management business? In this episode, I’m not holding back – I’m getting personal and sharing a detailed breakdown of my business finances. From where my revenue streams are coming from to how much I spend on expenses, I'll be laying it all out. This is your chance to get a real behind-the-scenes look of the financials of a social media management business. Head to the Show Notes: https://social-media-manag...
Jan 05, 2024•15 min•Season 1Ep. 58
Think starting as a social media manager is all about branding and client acquisition? Think again. The real starting point? Getting your legal basics right, especially contracts. While it might not be as flashy as other aspects, overlooking legalities can lead to serious issues down the line. That's why I brought in Yasmine Salem Hamden, an award-winning entrepreneur and intellectual property attorney from Dallas, Texas. Through her business coachesandcompany.com , Yasmine is revolutionizing le...
Dec 29, 2023•30 min•Season 1Ep. 57
If there's one word to describe the journey of entrepreneurship and social media management, it’s 'HARD.' That's exactly why advocating for mental health and self-care is crucial in this high-pressure environment. I could think of no one better than Fi Simler, a trauma-informed business coach, to dive into this topic and shed some light on trauma. Fi is a marketing world veteran and hustle-culture dropout who knows taking your marketing and sales seriously means responding with trust instead of ...
Dec 22, 2023•25 min•Season 1Ep. 56
Does ‘storytelling in content marketing' bring fairytales and 'Once Upon A Time' to mind? You aren’t alone, as this is what used to come to mind for our guest, Caroline Langdon, who has now mastered the art of storytelling in content. Her journey is unique – starting in speech pathology, transitioning to a social media manager, and now leading a team at her agency, Impact Media. Caroline's diverse background offers valuable insights for anyone looking to enhance their social media presence throu...
Dec 15, 2023•30 min•Season 1Ep. 55
Ever look at social media and feel like everyone else has it all figured out? Join me as I debunk this myth with Brianna Rojao, who had a revealing moment after sharing an authentic story on Instagram. It led her to a powerful realization: nobody on social media really has their sh*t together. Brianna isn't just any social media manager. She values deep, long-term relationships with her clients, focusing on a journey that goes beyond mere content creation. Her transition from a college student t...
Dec 08, 2023•40 min•Season 1Ep. 54
Thinking of jumping into influencer marketing? It's more than just glitz and glamour - there's a whole other side to it! To dive into this topic, I caught up with Joseph Rubelli, the mastermind behind Rubelli Digital , a creative marketing agency that's a force in branding, coaching, and social media management. Joseph's journey through the fast-paced world of corporate London, working with major beauty brands, has equipped him with insider knowledge of influencer marketing like no other. His di...
Dec 01, 2023•44 min•Season 1Ep. 53
Think your marketing and branding are the key to six-figure success? The online world can often blur the lines of what it takes to scale, but I’m going to let you know the true game-changer: a premium client experience. And in this episode, I sit down with Diana Jakubcova, to dive into what this actually means. Diana has over four years of experience in the digital industry and has cultivated a holistic approach to branding deeply rooted in her unique insights gleaned from her extensive backgrou...
Nov 24, 2023•31 min•Season 1Ep. 52
Ever dreamed of transforming your solo gig into a thriving social media agency? Ready to expand and bring a team on board? Hold up! Before you make the leap, tune into this must-listen episode featuring the incredible Sam Marcellino. As the Senior Strategist at SGS Media , Sam not only has a gift for nurturing engaged online communities, but she also turned her passion into a successful digital media agency. After spending 12 years as a stay-at-home mom, Sam returned to school to complete her ba...
Nov 17, 2023•22 min•Season 1Ep. 51
Have you ever found yourself stuck between rushing and overthinking when it comes to nailing down your branding as a social media manager? If so, you're not alone, and this is the episode you've been waiting for! In today's show, I'm breaking down the essentials of what you need to consider when developing your unique brand as a social media manager. From choosing the right business name to perfecting your visual elements like logos, color palettes, and fonts, I've got you covered. I'll also div...
Nov 10, 2023•7 min•Season 1Ep. 50
Ever find yourself at a loss when trying to prove the worth of your social media strategies to clients? You're not alone. Demonstrating the true value of your social media efforts can be a daunting challenge. That's why developing a data-driven social media strategy is key. In this episode, I'll walk you through five straightforward steps to craft a data-driven social media strategy that will not only elevate your social media prowess but also clearly show your clients the impact of their social...
Nov 03, 2023•7 min•Season 1Ep. 49
Struggling to keep your content game strong for your clients? It's time to change the narrative! I'm frequently asked about crafting a strategic content calendar for clients, and today, I'm spilling the secrets! In this episode, I break down my straightforward 10-step process for designing impactful content calendars that will have you creating content calendars with confidence. We will also dive into the importance of starting with an overall strategy and making sure your content calendar align...
Oct 27, 2023•9 min•Season 1Ep. 48
Ever feel like you might be selling your social media services short? Do you keep hearing people in the industry say you are undercharging? When you are first starting out, it's tempting to want to charge top-dollar, but remember: higher paying clients means higher client expectations. So, you might be asking, "Shanté, how do I match my prices with what clients are looking for?" I’ve got you! In this episode, I'll walk you through pricing tiers and what you should deliver for each that reflect s...
Oct 20, 2023•10 min•Season 1Ep. 47
Ever wondered about the transition from a freelance social media manager to running a full-scale digital marketing agency? Curious about where to focus when you're ready to scale with a team? To answer these questions, I sat down with the inspiring Melissa Litchfield, who generously shared her valuable insights and experiences. Melissa is the owner of Litchfield Media Co., a digital marketing company that specializes in helping small businesses and entrepreneurs increase their impact and revenue...
Oct 13, 2023•41 min•Season 1Ep. 46
Attention all self-proclaimed 'people pleaser' social media managers — ever find it hard to say 'no,' especially when finances are involved? If you’ve been cornered with comparisons to other managers or bombarded with demands exceeding the agreed scope, you can't afford to miss this episode! Bee Santangelo, my former mentee and a conqueror of such situations, joins us to spill the beans on managing these dilemmas effectively. Bee transitioned from a corporate tax accountant to a financial manage...
Oct 06, 2023•25 min•Season 1Ep. 45
Wondering where AI fits into your social media management agency? Curious if you should join team AI? Milou Pietersz definitely has, and that’s exactly why I brought her on for a chat. Milou openly shares her zeal for AI and explains how it can revolutionize your agency’s operations. Milou has transformed the social media game, designing and implementing revolutionary strategies for brands while also mentoring aspiring minds and providing valuable tips to her 50,000+ Instagram followers. Whether...
Sep 29, 2023•26 min•Season 1Ep. 44
