Episode #8: SILENT BUSINESS KILLERS
Dec 12, 2019•10 min•Season 1Ep. 8
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Episode description
We roll up our sleeves and dig deep in the dirt to plant this seed. A profound 1988 magazine article changed my perspective on how to make customers happy. Decades of fascination with these unshakeable truths, I do my best to educate and inform listeners on the most powerful enemies of any business.
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