Interview with SSF scientific director Gaby Odekerken-Schröder

In this second episode we are joined by Gaby Odekerken-Schröder. She holds a chair in customer-centric service science at Maastricht University and is the scientific director of SSF. Her passion for service innovation and profound scientific knowledge this discipline makes her the perfect candidate for an in-dept interview. Do you know what Co-creation means? Or why a multidisciplinary approach is central in radical innovations? These questions and more find competent answers in this second episode of the service science podcast.