Second in Command: The Chief Behind the Chief - podcast cover

Second in Command: The Chief Behind the Chief

Second in Command: The Chief Behind the Chiefcooalliance.com
Welcome to the “Second in Command” Podcast hosted by Cameron Herold, brought to you by the COO Alliance, where top-level COOs share their insights, tactics, and strategies that made them the Chief Behind the Chief. Cameron Herold founded the COO Alliance with one simple goal in mind: to provide COOs with the same professional development and growth opportunities CEOs have enjoyed for many years. COO Alliance is the world's leading network for the Second in Command. Cameron Herold is a top business consultant, best-selling author, and speaker. He’s the mastermind behind hundreds of companies’ exponential growth and he’s touched thousands of businesses indirectly through his work.

Episodes

Ep. 65 – Friends To Business Partners with Freeeup CMO, Connor Gillivan

Sometimes, having a business partner is a pain, but once you’ve learned how to complement each other’s strengths and weaknesses, it becomes the perfect formula for growth. Our guest today is Connor Gillivan, the Co-Founder and Chief Marketing Officer of FreeeUp. As an eCommerce expert and outsourcing guru, Connor is passionate about building profitable businesses […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This wil...

Jul 15, 201939 min

Ep. 64 – Driving Company Growth with Measurabl COO, Dana Arnold

Joining an established company as the new COO is great, but getting in when it is just about to face transitions is an even more fulfilling challenge. Our guest today is Dana Arnold, the Chief Operating Officer at Measurabl. Dana oversees business operations, including human resources, accounting, finance, legal, strategic partnerships, customer success, and international […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review....

Jul 08, 201939 min

Ep. 63 – Leading Through Innovation with TIBCO COO, Matt Quinn

With rapid technological evolution comes rapid changes to how people interact with each other. Leading through innovation, Matt Quinn, the COO of TIBCO, manages TIBCO's day-to-day operations and is instrumental in the growth and development of its products and technologies, including the TIBCO Connected Intelligence Cloud. Formerly serving in executive roles, Matt has spent more […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & ...

Jun 24, 201949 min

Ep. 62 – Lessonly President & COO, Connor Burt

Hiring people for sales and training them is a huge task for any growing organization. Conner Burt, the President of Lessonly, showcases how their brand has become the powerful simple way for teams to learn and practice like never before. Conner has been responsible for growing Lessonly from 0 to 750 clients Hiring people for […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encourage others to listen and grow ...

Jun 14, 201954 min

Ep. 61 – Working Fully Remote As A COO with Leverage Head of Operations, Florence Bout

The COO role is key to achieving company vision as he or she is at the center of making sure that staff and operations are aligned. However, can you still maintain alignment if your COO is working fully remote? Our guest today is Florence Bout, the Head of Operations of Leverage, a NY-based company that […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encourage others to listen and grow as a community. YouTube...

Jun 10, 201947 min

Ep. 60 – The Big Switch: Making The Move From Big To Small with Acorns COO, Manning Field

When you’re used to managing at 50,000 feet, can you make the change and start leading at ground level? Our guest today is Manning Field, the Chief Operating Officer of Acorns. Manning oversees the business with direct accountability for growth, retention, experimentation, customer service, analytics, project management, and Acorns' regulated entities. He reveals how it […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. T...

May 29, 201947 min

Ep. 59 Breathing Transformation Within Your Company Through Personal Growth with Mindvalley Co-Founder, Kshitij Minglani

Our guest is COO Alliance Member Kshitij Minglani, Co-Founder of Mindvalley. Leading a hyper-growth company requires having a culture of transformation, and that mindset starts with the COO. Our guest today is serial entrepreneur Kshitij Minglani, the Co-Founder of Mindvalley. Mindvalley is a global school of 3 million plus people producing some of the world’s […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will e...

May 23, 201947 min

Ep. 58 – How To Run An Influencer Marketing Company with Adrienne Lahens

Working with leaders who also want to be influencers is challenging, especially in allowing yourself and those under you to grow. Our guest today is Adrienne Lahens, the COO of Influential and an Operations Executive who has helped grow nascent startups into industry-disrupting unicorns. With expertise in media and technology and a passion for innovation, Adrienne has cultivated […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an hones...

May 17, 201949 min

Ep. 57 – Core Company Values And Constant Truths For Running Paxos with Andrew Chang

Saying what is on your mind and being truthful in the workplace can bring more good to everybody's overall corporate performance. Our guest today is Andrew Chang, the COO of Paxos. Andrew has over a decade of operational experience at technology companies and startups and is a partner at seed fund Liberty City Ventures. Before joining […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encourage others to li...

May 11, 201937 min

Ep. 56 – Satisfi Labs President & COO, Dr. Rungson Samroengraja

As the adage goes, you are successful until tomorrow. This philosophy has shaped Satisfi Labs President & COO Dr. Rungson Samroengraja's career for years, and he continues to better himself through honest self-evaluation. Rungson is a technology and analytics leader with more than fifteen years of experience in product development, design, and optimization. He has held senior level […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave a...

May 02, 201951 min

Ep. 55 - Maropost COO & CFO, Joseph Schirripa

Change is inevitable in all aspects of a business. When change does happen, how do you stay focused and aligned with your company vision? More importantly, how does a COO continue to build solid friendship and trust with the CEO? Let's get the answers straight from Maropost COO & CFO, Joseph Schirripa. Maropost is a […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encourage others to listen and grow as a c...

Apr 26, 201948 min

Ep. 54 - Sport & Social Group President, Rob Davies

The leadership dynamics of a CEO and COO can be likened to parents. You bicker behind the scene, but come out with a united front. Our guest for today, Rob Davies, is the President of Sport & Social Group. Sport & Social Group hosts sports leagues and events for adults. After graduating from Queen's University […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encourage others to listen and grow as a com...

Apr 19, 201936 min

Ep. 53 – Setting Life Priorities And Saying Yes To Opportunities with Community Dental Partners COO & CMO, Jodi Evans

Overcoming obstacles in life, fulfilling priorities, welcoming opportunities, and running a company all at once are skills of a strong and committed person. Jodi Evans, the COO and CMO of Community Dental Partners, is the epitome of the above. Leading an organization which focuses on serving patients in underserved areas by providing dental care in […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encourage oth...

Apr 10, 201947 min

Ep. 52 – Launching A Gym Business with Gym Launch COO, Mimi Naghshineh

Mimi Naghshineh, the COO of Gym Launch, shares how she developed her passion for fixing things and solving problems and how she got her job at the company. Gym Launch helps existing gym owners get their gyms to full capacity. Mimi walks us through what the company is all about, the process of launching a […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encourage others to listen and grow as a community. YouTub...

Apr 05, 201940 min

Ep. 51 – Authentic Leadership With Khan Academy COO, Ginny Lee

Leading a company requires a lot of physical and mental effort and relationship building. Ginny Lee, the COO of Khan Academy, shares her transitions from working for Intuit to Khan Academy which is a non-profit organization that provides free, world-class education for anyone, anywhere. As Ginny illustrates how it is running a big company, she touches on […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This wi...

Apr 02, 201941 min

Ep. 49 – Making Your Business Bulletproof with Anna Collins

Battling against the tough times of a business can take its toll on entrepreneurs and business owners, but not with the right business strategy. Diving into the value of figuring out what to measure in the business is Anna Collins, the President and COO of Bulletproof 360. Bulletproof 360 is a world-renowned brand which provides […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encourage others to listen and gr...

Mar 15, 201954 min

Ep. 48 – Zendesk’s Employee Engagement And Exceptional Customer Service with Tom Keiser

Two of the keys that will drive success in your business are excellent customer service and an engaged workforce. Tom Keiser, the COO of Zendesk, can fully attest to these success hacks. Zendesk Inc. is a cloud-based help desk solution used by more than 200,000 organizations worldwide that makes better experiences for agents, admins, and […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encourage others to list...

Mar 09, 201945 min

Ep. 47 - Delegating Tasks Across Cultures with Isabel Berney

There's the complexity of running 50-person company with all the different moving parts. For a hospitality business, you have to be hands-on as a manager and you can’t let anything slide through the cracks. As you're scaling, you’re never done with the management and training and you never can take your eye off the ball, […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encourage others to listen and grow as a ...

Feb 28, 201944 min

Ep. 46 - Chris Martin on Maneuvering Your Company's Growth Arc Efficiently

The most challenging part of starting and growing a company is hiring the right people and allowing them to grow with the system. Chris Martin, the COO, and co-founder of MightyHive, shares his journey of how he left big tech companies for the startup space and what their company is all about. Chris notes that […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encourage others to listen and grow as a community. ...

Feb 17, 201946 min

Ep. 45 – Empowering Women Across The Globe with Bumble COO, Sarah Jones Simmer

Women waiting for men to make the first move has become a very dated concept in today’s world. Now, women are realizing their own space in this world and have become more confident to take on whatever it is they want. In the social connection space, this means more women are now sparking up their […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encourage others to listen and grow as a community. YouTube - Seco...

Feb 16, 201947 min

Ep. 44 - A COO’s Daily Life In Babel Street with Eric Bowen

Babel Street is a provider of advanced multilingual search and analytics software solutions. Former CIA Operations Officer Eric Bowen gives insight to his role as a COO at Babel Street. Eric shares the importance of maintaining focus and managing distractions in the organization and deciding when to say no to new ideas. He also touches […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encourage others to listen...

Feb 09, 201950 min

Ep. 43 - Brian Barren on Establishing Efficient Team Leadership In Small Businesses

In business, team leadership and teamwork are the most vital elements for success. Brian Barren, the Executive Vice President of Sales and Marketing of the Cleveland Guardians (formerly Cleveland Indians), talks about the difference of team culture inside the office and on the field. Brian worked for ten years at P&G leading multifunctional business teams […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will en...

Feb 02, 201947 min

Ep. 42 - Hungry For Happiness: Building On The Foundation Of Trust with Erin Rector

The trust built by partners in business allows them to be successful in business. Erin Rector, the Chief Operating Officer at Hungry for Happiness, talks about how she and her business partner, Samantha Skelly, work together as a team in solving problems and creating solutions. Working with a CEO can be tedious, but Erin has […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encourage others to listen and grow a...

Jan 27, 201940 min

Ep. 41 - Servant Leadership: Managing Teams Towards Growth with Mitch Dodd

Our guest is COO Alliance Member Mitch Dodd, COO at Kintec Footwear and Orthotics. At the heart of every business, when you put people first and think about the success of people collectively, the team will go ahead. Mitch Dodd, the CEO at Kintec Footwear and Orthotics, defines this as servant leadership. Following the Rockefeller […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encourage others to listen and ...

Jan 18, 201938 min

Ep. 40 - YPO President & COO, Sean Magennis

When entering a new initiative, everyone wonders whether it's going to be a good initiative or not. Sean Magennis has been playing this kind of role where he's primarily involved in running nonprofits or businesses other than his own for a long time. Sean Magennis is the President and COO of YPO, a global community […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encourage others to listen and grow as a commun...

Jan 11, 201954 min

Ep. 39 - Redirect Health COO, Guy Berry

Our guest is COO Alliance Member Guy Berry, COO at Redirect Health. The core key for the CEO and the COO to have that is the development of trust between them. Guy Berry, COO of Redirect Health, works alongside Dr. David Berg who is the co-founder and Chairman of the Board. As Director of Operations, […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encourage others to listen and grow as a community. YouTube - ...

Jan 04, 201946 min

Ep. 38 – Visit California COO, Matthew Sabbatini

Our guest is COO Alliance Member Matthew Sabbatini, COO at Visit California. In growing your business, efficiency and effectiveness within the organization are something to seriously consider. Effectiveness is vital for growth whilst efficiency is vital for profitably. Matthew Sabbatini, the COO at Visit California, imparts the success journey of their company where they focus […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & re...

Dec 29, 201839 min

Ep. 37 – AutoLoop COO, Alex Eckelberry

Alex Eckelberry serves as COO of AutoLoop which develops disruptive SaaS solutions in the automotive software space. He has been with several companies as an investor, board member, and a turnaround engineer before joining AutoLoop. He talks about his working relationship with the CEO and how they have complemented their skills for the betterment of the […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will enc...

Dec 15, 201843 min

Ep. 36 – Allure Medical Executive Director, Theresa LaBranche

They say that the heart of an unbeaten business is a driven workforce and that nothing is more essential to your business' success than how you grow your people. Theresa LaBranche, Executive Director at Allure Medical, can attest to this. Theresa has been with the Allure Medical for over ten years and has been instrumental […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encourage others to listen and grow as ...

Dec 03, 201848 min

Ep. 35 – TicketCity President, Zach Anderson

Some of us have come to a point where we desperately wanted to get tickets to see a show or have an experience, especially when these things are selling out. Zach Anderson, the President of TicketCity, is in the service business of bringing people to see these events. TicketCity is a trusted ticket resale service […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encourage others to listen and grow as a communit...

Dec 01, 201845 min