Second in Command: The Chief Behind the Chief - podcast cover

Second in Command: The Chief Behind the Chief

Second in Command: The Chief Behind the Chiefcooalliance.com
Welcome to the “Second in Command” Podcast hosted by Cameron Herold, brought to you by the COO Alliance, where top-level COOs share their insights, tactics, and strategies that made them the Chief Behind the Chief. Cameron Herold founded the COO Alliance with one simple goal in mind: to provide COOs with the same professional development and growth opportunities CEOs have enjoyed for many years. COO Alliance is the world's leading network for the Second in Command. Cameron Herold is a top business consultant, best-selling author, and speaker. He’s the mastermind behind hundreds of companies’ exponential growth and he’s touched thousands of businesses indirectly through his work.

Episodes

Ep. 306 – Uniquely Normal Founder, Matt Lesser

Share This Episode On: Ever wondered how to successfully navigate the world of private equity and business growth? In this episode, Matt Lesser takes us through his early days in the family business, the challenges he faced, and the mentors who shaped his path. He delves into the intricacies of private equity, highlighting the importance […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encourage others to list...

Aug 22, 202342 min

Ep. 305 – How to Build a Strengths-Based Partnership Lessons

Share This Episode On: In today’s episode of The Second in Command, we’re featuring a conversation between Cameron and the host of the Powered by Instinct podcast, Amy Bruske. They discuss the Kolbe Strengths Assessment and how it changed his perspective on how he approaches diversity of strengths in the work environment. They also discuss […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encourage others to li...

Aug 17, 202342 min

Ep. 304 – The Ops Spot Co-Founder, Jhana Li

Share This Episode On: Our guest today is Jhana Li, co-founder of The Ops Spot with Cameron. Jhana describes herself as, “operations-obsessed, with proven experience developing scalable remote teams and infrastructure. I am a systems thinker, who can simultaneously evaluate a company at the 30,000-foot and 3-foot level, and execute in the way that serves […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encoura...

Aug 15, 202334 min

Ep. 303 – Rethinking Execution

Share This Episode On: In today’s episode of The Second in Command, we’re featuring a conversation between Cameron and the host of Rethinking Execution, Scott Levy. They discuss bridging the strategy execution gap that occurs when a company scales itself to greater and greater revenues. They examine the vivid vision concept, outlining how it synthesizes […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encourag...

Aug 10, 202325 min

Ep. 302 – Unleash the Power of Your Second in Command

Share This Episode On: In today’s episode of The Second in Command, we’re featuring a conversation between Cameron and Entrepreneur on Fire host John Lee Dumas. They discuss the importance of enjoying the journey, having some fun, laughing a little, and spending time with the people that matter most, because this is just what we […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encourage others to listen and gr...

Aug 08, 202323 min

Ep. 301 – Navigating Remote Work & Cultural Diversity in Entrepreneurship

Share This Episode On: Today’s episode features a conversation between Cameron and the host of The Gig Experience podcast to discuss how he got started in the Entrepreneurs Organization, why leaders have to be cognizant of the lack of human connection due to remote work, and the differences in the way people work in the […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encourage others to listen and grow as a c...

Aug 03, 202342 min

Ep. 300 – SaaS Academy COO, Matt Verlaque

Share This Episode On: Our guest today is COO Alliance Member Matt Verlaque, Chief Operating Officer of SaaS Academy, a complete business growth system for Software as a Service (SAAS) founders based in Kelowna, British Columbia. Matt is a passionate tech entrepreneur who took a very non-traditional path to get there. After a decade as […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encourage others to listen...

Aug 01, 202349 min

Ep. 299 – The Core Roles of a COO

The Chief Operating Officer of any business has many roles. They are responsible for the execution of the CEO’s vision – turning those ideas into real results. They can also embody other roles, that of a mentor, a partner and even an heir apparent in more mature businesses. In today’s episode, Cameron offers thoughts on […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encourage others to listen and grow as a c...

Jul 27, 202313 min

Ep. 298 – M Duffany Builders Managing Partner, Tim Duffany

Our guest today is Tim Duffany, Managing Partner of M. Duffany Builders in Falmouth, Massachusetts, as well as a member of the COO Alliance for the past three years. Tim joined the family business five years ago, where his expertise in the financial services industry has offered a fresh perspective. Tim has been instrumental in […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encourage others to listen and gro...

Jul 25, 202334 min

Ep. 297 – How to Find an A-Player COO

Every business needs a COO, a second in command who can take your vivid vision and make it a reality through the day-to-day operations of your business. In today’s episode, Cameron offers his advice on finding and keeping an A-level COO. He’ll explain the ins and outs of creating a COO scorecard – the top […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encourage others to listen and grow as a community. YouTu...

Jul 20, 202317 min

Ep. 296 – Delaney Keating

Today’s episode is a unique one. Our guest is Delaney Keating, a former COO Alliance Member who had originally been booked to be on a previous episode of the podcast before circumstances and strategic business decisions led to her being let go from her position. Delaney offers some real honesty and vulnerability, as well as […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encourage others to listen and grow as...

Jul 18, 202329 min

Ep. 295 – Supercharge Your Brand: Three Easy Steps to Free PR, and Why PR is a Subset of Sales, not Marketing

There is a skill that a COO can bring to a business and supercharge a brand, one that we often don’t think about, or fail to use most effectively: Public Relations (PR). In today’s episode, Cameron provides insight on this often overlooked skill and how you can use it to create real growth for your […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encourage others to listen and grow as a community. YouTube - Se...

Jul 13, 202318 min

Ep. 294 – Dev Gadhvi Director of Finance, Excellence and Operations, Mehul Gaglani

Our guest today is Mehul Gaglani, Director of Finance, Excellence and Operations for Dev Gadhvi Creations Private Limited, a business that serves people who are looking to build their business around passion by having multiple streams of income. Dev Gadhvi serves trainers, coaches, mentors, experts, and infoprenenuers, largely in the 30-40 year age group. They […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will e...

Jul 11, 202336 min

Ep. 293 – Culture is by Design: Rolling out the Painted Picture

Every business has a culture. Even if you say you have no culture – that is in fact your culture. You can think of culture as a painted picture. It’s you as the CEO, looking into your crystal ball and seeing what your company looks and feels like. It describes every aspect of your company, […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encourage others to listen and grow as a community. YouTube - Second In C...

Jul 06, 202314 min

Ep. 292 – Impact School COO, Noor Barrage

Our guest today is Noor Barrage, Managing Partner and Chief Operating Officer for Impact School, a company that works with small to medium-sized businesses to help them scale online using social media. Impact averages around $400,000 USD per month, with nine people internally, not inclusive of their fractional sales team. Impact has partnered with a […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encourage ot...

Jul 04, 202346 min

Ep. 291 – How to Build Your Culture and Get the Right People

Building a business designed for growth and a culture that aligns with this idea is the goal of every entrepreneur, whether they realize it or not. The question is, how do you go about getting the right people? In today’s episode, Cameron provides some insight into building your culture and getting the right people. You’ll […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encourage others to listen and grow as ...

Jun 29, 202314 min

Ep. 290 – Near COO, Gladys Kong

Our guest today is Gladys Kong, Chief Operating Officer at Near. Previously, she was CEO of UberMedia, which was acquired by Near in 2021. Gladys oversees Near’s privacy initiatives and privacy policy. At UberMedia, she was responsible for assembling a best-in-class data science team and pivoting it from a social media app developer to a […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encourage others to list...

Jun 27, 202333 min

Ep. 289 – Conversation With Bobby Richards And Cameron Herold – Understanding The Role Of The COO

This is a recast of a podcast conversation between Cameron and Bobby Richards, in which they discuss an issue that many people in business may not be aware of: what the role of a Chief Operations Officer really entails. During the discussion, they discuss the unique role of the COO, as the person who handles […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encourage others to listen and grow as a community. Yo...

Jun 23, 202319 min

Ep. 288 – WishingUWell, Inc. Vice President Of Operations, Jake Heeb

Our guest today is Jake Heeb, COO Alliance member and VP of Operations for WishingUWell Inc. Jake is dedicated to helping others grow and succeed, and supporting WishingUWell’s efforts to be a more collaborative and well-functioning team. He is the go-to person for taking on issues, troubleshooting, and driving results. His mission is simple: be […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encourage others...

Jun 21, 202341 min

Ep. 287 – How To Know Who To Keep And Who To Fire

It’s a difficult scenario, but it’s all too common: You have people on your team who simply don’t measure up. They may have poor results, or perhaps they don’t reflect your core values. Either way, something needs to be done. You may even need to fire them. In today’s episode, Cameron offers some insight into […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encourage others to listen and grow as a community. Y...

Jun 16, 202320 min

Ep. 286 – Ninety.io Head Of Client Success, Christine Watts

Our guest today is Christine Watts, Head of Client Success for Ninety.io. Christine has been the driving force behind the company’s incredible growth, taking it from 25 to 120 employees in just three years. They’ve also secured rounds of funding in their series A rounds, propelling them to new heights and allowing them to add […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encourage others to listen and grow ...

Jun 14, 202340 min

Ep. 285 – Conversation With Chris Harder And Cameron Herold: How To Be A Better CEO

This is a recast of an episode of the Chris Harder Show, in which Chris sits down with Cameron to discuss how to be a better CEO and choose the right second-in-command. During the discussion, they talk about the takeaways from his book, *The Second in Command.* They discuss Cameron’s current digital nomad journey and […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encourage others to listen and grow as a comm...

Jun 09, 202345 min

Ep. 284 – Pressbooks COO, Basak Büyükçelen

Our guest today is Basak Büyükçelen, Chief Operations Officer for Pressbooks. Born and raised in Istanbul, Turkey, Basak describes herself as a storyteller, film enthusiast, photographer, IT manager, extrovert and immigrant living in Montreal. She is the founder of Supper Society and co-founder of Code Forward. Basak is also a published photographer and has edited and translated […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rat...

Jun 06, 202339 min

Ep. 283 – Being Vulnerable And Humble As A CEO And Connecting With Your COO

Humility is not a trait we often associate with being a CEO, but it is necessary to be able to have the kind of relationship with your trusted COO to say, “Hey, I’m not strong in this area, can you help?” Having that level of trust is a vital component of the CEO/COO relationship. In […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encourage others to listen and grow as a community. YouTube - Second In Command...

Jun 02, 202313 min

Ep.282 – Center For Family Representation COO, Alicia Williams

Our guest today is COO Alliance Member, Alicia Williams, the Chief Operating Officer of the Center for Family Representation. Alicia oversees CFR’s diversity, equity, inclusion and belonging work, human resources, information technology, and administration activities, and also works closely with our CFO and Executive Director on strategic planning, facilities and operations issues. She has more […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an hone...

May 31, 202342 min

Ep. 281 – Measuring Quality And Warning Signs In The Relationship Between The CEO And The COO

The relationship between a CEO and a COO is vital for a business. It’s a yin/yang relationship, where the COO can help to bolster areas where the CEO may be weak while executing the CEO’s larger vision. In today’s episode, Cameron provides insight into this relationship – how to measure its quality and identify possible […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encourage others to listen and grow as a c...

May 26, 202310 min

Ep. 280 – Vice President Of Search And Operations, Y Scouts, Sammy Siegal

Our guest today is COO Alliance Member and Vice President of Search and Operations for Y Scouts, Sammy Siegal. Born and raised in Alabama, Sammy has worked in general practice senior management level executive search, managed entry-level talent acquisition strategy and execution within the big-4, and led talent acquisition at a SaaS startup supporting the cannabis industry. […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating &...

May 23, 202340 min

Ep.279 – The Evolution Of The COO Role As Your Business Scales

As a business scales, the roles within that business must evolve. Staff numbers increase, and the tasks that need to be completed increase as well. At some point, an entrepreneur needs to make the decision to take on a COO to help with the day-to-day execution of the business. This role will itself change and […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encourage others to listen and grow as a community. Y...

May 19, 202314 min

Ep.278 – COO, Vintory, Randy Bonds

Our guest today is COO Alliance Member and Chief Operating Officer for Vintory, Randy Bonds. Since grade school Randy has had a passion for entrepreneurship. For more than 30 years he has been building his skills by owning and operating eight companies all focused on travel and tourism. Founding, scaling, and selling five companies taught […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review. This will encourage others to lis...

May 17, 202340 min

Ep. 277 – COO, Fibernetics, Hee Kim

Our guest today is Chief Operating Officer for Fibernetics, Hee Kim. Hee is a versatile and creative operational mastermind, leading all business and operational functions for Fibernetics, a globally recognized Canadian telecom company that has been providing innovative products and services for over 20 years. He regularly works in close partnership with the other leaders, […] Resources: Subscribe, Rate & Review I'd love you to subscribe to the podcast and leave an honest rating & review...

May 09, 202337 min