Jesse B. Good is the CEO of Aprendey, the People Skills Academy for Business Performance. With decades of hands-on expertise in customer relationship management, he blends his personal experience with behavioral science, social psychology, and generational studies. His customer-centric solutions help organizations build more relationships with more customers who are more loyal, that are spending more money more often, leading to more personal recommendations and more profit. He is the author of ...
Aug 26, 2019•31 min•Ep. 75
Angela Yeh is the founder of Yeh IDeology, a talent strategy firm specializing in executive recruitment and career coaching the design and innovation industry. Through her Thrive By Design executive coaching program for creative high potentialities, she’s come to understand why most professionals fail to pivot. In the program she shows professionals, what’s holding them back, how to identify where they can thrive best to reach success immediately. She unlocks your highest potential. Learn more a...
Aug 19, 2019•37 min•Ep. 74
Susan Drumm is a CEO Advisor and Leadership Coach with over 20 years of experience leading teams and senior executives to achieve their potential. Her consulting firm, Meritage Leadership, focuses on leader and team effectiveness by helping leaders develop the capacity and mindsets to lead in today’s disruptive environment — while inspiring their teams to do the same. Learn more about your ad choices. Visit megaphone.fm/adchoices
Aug 15, 2019•30 min•Ep. 73
Home-based in Manhattan, Helpert shares --in person and virtually--her 20+ years having developed a powerful modality of voice-work called Therapeutic Vocal Performance Technique. She supports all voices, from High Functioning Executives, TED speakers, Eurovision Winners, to those in critical condition or moving through grief, supporting clients' most empowered, clear expressivity and creative lives. Learn more about your ad choices. Visit megaphone.fm/adchoices
Aug 12, 2019•35 min•Ep. 72
Tedd Drattell is Founder and CEO of The A Team. Tedd’s take-charge attitude combined with his extensive background in operations and finance, both in the private and public sectors, helps ensure that The A Team provides the best talent and business recommendations to effectively and successfully meet each client’s needs. Prior to founding The A Team, Tedd worked as a CPA with a Big 4 accounting firm, and as a CFO at privately held corporations in the apparel, manufacturing, wholesaling, and impo...
Aug 08, 2019•33 min•Ep. 71
Stacey Hanke is author of the book; Influence Redefined…Be the Leader You Were Meant to Be, Monday to Monday®. She is also co-author of the book; Yes You Can! Everything You Need From A To Z To Influence Others To Take Action. Stacey is founder of Stacey Hanke Inc. She has trained and presented to thousands to rid business leaders of bad body language habits and to choose words wisely in the financial industry to the healthcare industry to government and everyone in between. She has been the Emc...
Aug 05, 2019•32 min•Ep. 70
Safwan is the Founder and CEO of PayActiv, a Silicon Valley company that offers employer-sponsored financial wellness to employees. PayActiv is the pioneer of timely Earned Wage Access (EWA), which provides workers on-demand access to earned but not yet paid wages. In 2018, PayActiv increased the purchasing power of workers by an astounding $120M through its EWA function. Businesses that partner with PayActiv see significant cost reductions through increased retention by an average 30%. A win-wi...
Aug 01, 2019•33 min•Ep. 69
Michael Czirjak is a Co-Founder and Partner at C2R Ventures, a New York City based a Talent Advisory Collective dedicated to disrupting the FinTech, Blockchain, Financial and Management Consulting recruitment space. He has a 20+year track record as a full-desk recruiter, delivering top computer scientists to the world’s elite firms who are using mathematics and technology as their driving force and competitive advantage. Learn more about your ad choices. Visit megaphone.fm/adchoices
Jul 29, 2019•33 min•Ep. 68
David Russell is an accomplished Senior Executive and Thought Leader with more than 45 years of success across the professional training & development, IT, events, food manufacturing, stock brokerage, and channel distribution industries. Leveraging extensive experience in training and coaching new leaders, he is a valuable advisor for an organization seeking to develop and sustain a thriving company culture. His broad areas of expertise include recruitment, business development, people manag...
Jul 25, 2019•38 min•Ep. 67
A former Disney Institute speaker, regional trainer for the Hertz Corporation, and vice president with Philip Crosby Associates (TQM), Teri Yanovitch has combined her expertise and background to develop a proven process for creating and sustaining a culture of world-class service. As a customer service expert, Teri works with companies who want to build loyal relationships with their customers and employees. Her passion is to help organizations create and manage outstanding customer experiences ...
Jul 22, 2019•33 min•Ep. 66
A former Disney Institute speaker, regional trainer for the Hertz Corporation, and vice president with Philip Crosby Associates (TQM), Teri Yanovitch has combined her expertise and background to develop a proven process for creating and sustaining a culture of world-class service. As a customer service expert, Teri works with companies who want to build loyal relationships with their customers and employees. Her passion is to help organizations create and manage outstanding customer experiences ...
Jul 18, 2019•29 min•Ep. 65
Dr. Shawn Dill is a 1995 graduate of Logan College of Chiropractic. For eight years Dr. Dill practiced in the country of Costa Rica, where along with establishing what many consider to be the largest upper cervical practice in the world, he also authored the law that regulates the practice of chiropractic in the country. Dr. Lacey Book graduated Cum Laude from Life Chiropractic College West.During her internship at the Institute for Advanced Care in Chiropractic, she received additional advanced...
Jul 15, 2019•30 min•Ep. 64
Jessica is the founder and equal co-owner of Interview Connections. She has scaled the business quickly to high multiple six figures, with nearly no direct marketing or ads, and will break through the 7-figure mark in 2018. Jessica and her in house team of Booking Agents are the podcast powerhouses behind many of the record breaking book launches you’ve seen today, with clients such as JJ Virgin, Perry Marshall, other authors you may know, and numerous PR agencies who hire them for their podcast...
Jul 11, 2019•33 min•Ep. 63
Flewber is a combination of Marc's passion for aviation and two decades of experience founding and leading a business. As the leader of his telecom company Transbeam, Marc spent countless hours shuffling through airport security for quick flights to meetings in nearby cities, only to go through the gamut once again on a same-day return trip. The experience led him to create an alternative. Flewber circumvents the inconvenience of airport travel by offering passengers an affordable door-to-door a...
Jul 08, 2019•33 min•Ep. 62
Phyllis Weiss Haserot (Haz-er-o), is the foremost workplace multi-generational expert speaking with a cross-generational voice. A “uniter,” she brings the power of cross-generational conversation and collaboration to solve the urgent problems and nuances of attracting and retaining clients and employees of different generations, effective multigenerational teams, knowledge transfer and succession planning. Her newest book on generational challenges is “You Can’t Google it! The Compelling Case fo...
Jul 04, 2019•38 min•Ep. 61
Mitchell Levy, is The AHA Guy at AHAthat (https://AHAthat.com) who empowers experts, thought leaders, and businesses to share their genius. His superpower is extracting the genius from your head in a two-hour interview so that his team can ghostwrite your book and make you an Amazon bestselling author in four months or less.He is an accomplished Entrepreneur who has created twenty businesses in Silicon Valley including four publishing companies that have published over 800 books. Mitchell is a T...
Jul 01, 2019•36 min•Ep. 60
Karen Winfield has created a corporate training company to partner with on a global scale. PD Training (pdtrainingglobal.com) has delivered business skills training in more than 13 countries, 394 cities and over 100,000 people. The core business skills she focuses on is Leadership and Communication and has built in psychometric profiling to start the training off with self awareness so growth can happen. With a focus on People Development Karen and Co-founder of PD Training (Paul Findlay) create...
Jun 27, 2019•28 min•Ep. 59
Gene Gendel is an Organizational Design Consultant, Agile/Lean Coach and Trainer. Almost 15 of his 20+ years of his professional experience – Gene had spent working with companies of various sizes and lines of business, trying to help them improve internal dynamics, organizational structure and efficiency. Gene engages at all organizational levels: senior- and mid-level management, teams and individuals. In his work, Gene uses various methods, tools and techniques to strengthen learning by other...
Jun 24, 2019•36 min•Ep. 58
As an author, Jeff has written three books, including Getting Service Right, Customer Service Tip of the Week, and the bestselling The Service Culture Handbook. He also writes the popular Inside Customer Service blog, which Feedspot has named one of the Top 50 Customer Service Blogs on the Planet. As a trainer, more than 140,000 people on six continents have taken Jeff’s training videos on LinkedIn Learning and Lynda.com. He was one of the first people to receive the Certified Professional in Le...
Jun 20, 2019•31 min•Ep. 57
Dave Wakeman is “The Revenue Architect” and an internationally recognized expert in the areas of branding, strategy, and marketing. Dave has been called “the best partnership strategist I’ve ever worked with” by American Express and is called “The King of Tickets” for his leadership in moving the ticketing industry to the Internet, opening up new streams of revenue and experiences for brand partners, and challenging status quo business models that leave almost 50% of tickets unsold each year. Da...
Jun 17, 2019•39 min•Ep. 56
Ron Carucci is co-founder and managing partner at Navalent, working with CEOs and executives pursuing transformational change for their organizations, leaders, and industries. He has a thirty year track record helping some of the world’s most influential executives tackle challenges of strategy, organization and leadership. From start-ups to Fortune 10’s, turn-arounds to new markets and strategies, overhauling leadership and culture to re-designing for growth, he has worked in more than 25 count...
Jun 13, 2019•36 min•Ep. 55
Karen Walker is a consultant, author, and advisor to CEOs and senior leaders. She helps her clients grow their companies with successful outcomes that include IPOs, acquisitions, market share increases, and significant leadership development. Her clients include Inc. 500 start-ups and Fortune 500 firms. Her work helps senior leaders create internal strategies that support their organizations’ external growth; and she is the author of the recently published book, No Dumbing Down - A No-nonsense G...
Jun 10, 2019•30 min•Ep. 54
Taylor Trusty has founded three companies: HobbyEdge Sports, StarkNine, and Blackstone Media -- a digital marketing agency that helps brands like Toyota Forklifts, Sonoma-Cutrer, and Mercer tell their stories and get more business through the web. In 2018 he sold Blackstone to Boston-based ADK Group. He has spoken to over one hundred groups on entrepreneurship, digital marketing, usability, and company culture, including the American Advertising Federation, Entrepreneurs' Organization, Vistage, ...
Jun 06, 2019•40 min•Ep. 53
Mark Bowser is a proven leader with experience. Experience that makes a difference! Motivational Business Speaker Mark Bowser is a corporate training expert in the areas of Leadership, Customer Service, Sales, and Personal Development. Some of the world’s top organizations lean on Mark to take them to the next level of excellence. He can do the same for you! Mark is the President/CEO of Empowering Enterprises, Inc., which is a corporate training and development company helping businesses, organi...
Jun 03, 2019•30 min•Ep. 52
Karin Bellantoni is a Growth Strategist and Executive Coach. She works with business leaders by liberating them from personal and professional fears, advancing their strengths rapidly. The result is what Karin calls “The 180”- a personal and professional turnaround. Karin is a catalyst for change and an experienced entrepreneur whose first company became a multi-million dollar business in less than 2 years. Karin combines her high growth business expertise with a tough love approach to develop a...
May 30, 2019•34 min•Ep. 51
Jennifer Chiang is the CEO of DWDG Consulting and the Director of Customer Success at Yup Technologies, where she was the architect behind the customer success team. She is a leader who is passionate about helping companies - particularly startups - unlock the true potential of customer success through analytics, empowerment, and a truly customer-centric mindset. Throughout her career, she's connected with other customer success leaders and have collated her learnings and insights into The Start...
May 23, 2019•32 min•Ep. 50
Heather Willems is the Co-Author of Draw Your Big Idea and visual strategist. She has made it her life work to help others gain Clarity Through Creativity. As an artist, graphic facilitator, and mentor, she helps top executives operate more efficiently using visuals as a tool for unlocking solutions to their toughest challenges. Building on her experience as co-founder of ImageThink, she visualizes the biggest ideas of some of the world’s most influential companies by creating long-lasting recor...
May 16, 2019•22 min•Ep. 49
Business and credit expert Gerri Detweiler is education director for Nav, which provides business owners with simple tools to build strong business credit and match them to financing. She’s been interviewed in more than 3500 news stories and answered over 10,000 credit questions online. Her articles have been widely syndicated, and she is the author or coauthor of five books, including Finance Your Own Business: Get on the Financing Fast Track. She has hosted her own radio show and testified bef...
May 09, 2019•35 min•Ep. 48
Scaling Up Services is a podcast devoted to helping founders, partners, CEOs, key executives, and managers of service-based businesses scale their companies faster and with less drama. Have each episode delivered to your inbox by subscribing here: http://www.scalingupservices.com/subscribe Learn more about your ad choices. Visit megaphone.fm/adchoices
May 02, 2019•28 min•Ep. 47
Daniel is the co-founder and CEO of Gazelles Growth Institute, the leading online executive education company for C level executives at fast growing firms. He also co-founded Inflection (Gazelles Mexico) a management coaching company that helps business executives and entrepreneurs grow their companies faster and with less “drama”. He is an international speaker and has shared stage with thought leaders like Peter Diamandis, Guy Kawasaki and Jack Canfield, just to name a few. Daniel is the blogg...
Apr 25, 2019•39 min•Ep. 46
