Jennifer Chiang, Director of Customer Success, Yup Technologies
May 23, 2019•32 min•Ep. 50
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Episode description
Jennifer Chiang is the CEO of DWDG Consulting and the Director of Customer Success at Yup Technologies, where she was the architect behind the customer success team. She is a leader who is passionate about helping companies - particularly startups - unlock the true potential of customer success through analytics, empowerment, and a truly customer-centric mindset. Throughout her career, she's connected with other customer success leaders and have collated her learnings and insights into The Startup's Guide to Customer Success.
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