193 - Small Business Customer Service: Key Components for Success With Hector Castaneda
May 18, 2023•24 min
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Episode description
In this podcast episode, Jillian Flodstrom interviews Hector Castaneda, a financial expert who has more than 10 years of experience in Fortune 200 companies.
Hector discusses the key components of customer service in the financial industry, which includes finding a good fit with a client and being transparent in communication.
To access the full video, show notes and resources from this episode, please visit
https://scaleyoursmallbusiness.org/blog/.
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