S4E7 - Customer Success 101 ft. Sandhya Tomer, Director of Customer Success at Whatfix - podcast episode cover

S4E7 - Customer Success 101 ft. Sandhya Tomer, Director of Customer Success at Whatfix

Mar 18, 202119 minSeason 4Ep. 7
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Episode description

In this episode, I hosted Sandhya Tomer, Director of Customer Success at Whatfix to talk about her experience in Customer Success.

She explains the proactiveness of Customer Success vs the reactiveness of Customer Support. She also believes that consultants can be good at Customer Success.

All this and more with Sandhya in this episode.

Connect with her on LinkedIn - https://www.linkedin.com/in/sandhya-t-20980b7/

Visit our website - https://saassessions.com/
Connect with me on LinkedIn - https://www.linkedin.com/in/sunilneurgaonkar/

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S4E7 - Customer Success 101 ft. Sandhya Tomer, Director of Customer Success at Whatfix | SaaS Sessions podcast - Listen or read transcript on Metacast