SaaS Sessions - podcast cover

SaaS Sessions

Sunil Neurgaonkarsaassessions.com

SaaS Sessions is India's first and #1 SaaS-focused podcast with over 21000+ listeners. 

The podcast was started by Sunil Neurgaonkar in 2019 and has hosted over 100+ leaders from the SaaS community.

We have hosted leaders (C-level/VPs/Directors) from SaaS companies like Clari, Retool, Github, Segment, G2, Moengage, Whatfix, and more.

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Episodes

S9E4 - From Community to Capital ft. Max Altschuler, General Partner at GTMfund

In this powerhouse episode, Max Altschuler - founder of Sales Hacker, former VP of Marketing at Outreach, and now General Partner at GTMfund - breaks down what it takes to build and scale B2B SaaS companies with speed and substance. Max shares his journey from being an early-stage operator to becoming a SaaS investor, unpacking the real mechanics behind GTM strategy, community-driven growth, category creation, and what founders often get wrong. This is a masterclass in strategic execution and lo...

May 21, 202540 minSeason 9Ep. 4

S9E3 - Cracking Early-Stage SaaS Growth ft. Jacob Bank, CEO of Relay.app

In this episode of the SaaS Sessions podcast, Jacob Bank, founder of Relay.app, shares his journey from academia to startup founder, discussing the challenges of building a product in the AI space. He emphasizes the importance of validating ideas, finding early customers, and experimenting with various marketing channels. Jacob also highlights the significance of cohort retention as a measure of product-market fit and the need to balance innovation with competition in a rapidly evolving market. ...

Apr 02, 202543 minSeason 9Ep. 3

S9E2 - How AI is Revolutionizing Attribution for Modern GTM Teams ft. Deepinder Dhingra, RevSure

In this episode, we dive into the evolving landscape of B2B SaaS attribution with Deepinder Dhingra, Founder and CEO of RevSure.ai. DD shares insights from his 20+ years in enterprise software, analytics, and AI, unpacking how SaaS companies can harness AI-driven attribution to improve GTM strategies. He explores the challenges of attribution complexity, the role of AI in unifying data, and actionable frameworks for building an effective attribution model. DD also shares his thoughts on the futu...

Jan 17, 202537 minSeason 9Ep. 2

S9E1 - Elevating Customer Onboarding for Revenue Growth ft. Sri Ganesan, CEO of Rocketlane

Episode Summary: Srikrishnan Ganesan, Founder, and CEO of Rocketlane, joins the SaaS Sessions Podcast to share actionable insights on customer onboarding—a crucial yet often overlooked driver of SaaS success. Sri dives deep into why onboarding sets the foundation for long-term customer satisfaction, retention, and expansion, and offers strategies to optimize this critical phase. This conversation is packed with transformative ideas for SaaS founders and operators, from avoiding common onboarding...

Jan 03, 202541 minSeason 9Ep. 1

S8E14 - Unlocking Global Expansion ft. Lucas Lovell, VP of Product at Paddle

Lucas Lovell, VP of Product at Paddle, shares his journey from launching a startup in Australia to scaling a SaaS company in Europe. With a focus on global market expansion, Lucas discusses critical considerations for entering new geographies, leveraging local partnerships, and using payments infrastructure as a growth lever. Packed with actionable insights, this episode is a must-listen for SaaS leaders navigating the complexities of international growth. Key Takeaways: Market Expansion Strateg...

Dec 20, 202437 minSeason 8Ep. 14

S8E13 - How AI is Reshaping PLG and User Experiences ft. Satya Ganni, CEO at Userflow & Beamer

Episode Summary In this insightful episode of the SaaS Sessions Podcast, we down with Satya Ganni, the CEO and Founder of Userflow and Beamer . Satya shares his journey as a serial entrepreneur, having founded six companies before leading Userflow and Beamer, two innovative platforms revolutionizing user onboarding and product engagement. We dive into how AI is reshaping Product-Led Growth (PLG), strategies for leveraging data effectively, and the future of PLG and Product-Led Sales (PLS). Key T...

Dec 06, 202431 minSeason 8Ep. 13

S8E12 - Building AWS for the Travel Industry ft. Sarosh Waghmar, Founder, Co-Chairman, & Chief Product Officer

Disrupting Travel with Spotnana: Sarosh Waghmar on Building the AWS for the Travel Industry In this episode, we hosted Sarosh Waghmar, Founder and Chief Product Officer at Spotnana. Sarosh shares his journey of over two decades in the travel tech industry and discusses Spotnana's mission to transform travel by creating an 'AWS for the travel industry.' The conversation delves into the challenges and innovations of building a platform that emphasizes trust, transparency, and a seamless user exper...

Sep 27, 202433 minSeason 8Ep. 12

S8E11 - Building a Stellar Marketing Career ft. Bill Macaitis, Founder & CEO, SaaS CMO Pro, former CMO @Slack & @Zendesk

In this episode of the SaaS Sessions podcast, we hosted Bill Macaitis who is currently the founder & CEO of SaaS CMO Pro. SaaS CMO Pro helps you learn B2B SaaS and AI marketing with fun and easy-to-understand videos. Previously, Bill was the CMO at Slack and Zendesk. Before that, he held the title of SVP of Marketing at Salesforce. Bill shares his rich career journey from media companies to leading roles in SaaS giants like Salesforce, Zendesk, and Slack. The discussion covers essential stra...

Sep 25, 202439 minSeason 8Ep. 11

S8E10 - Aligning Customer Success with Business Goals ft. Dan Herd, VP of Success at Outreach

In this episode of SaaS Sessions , we sit down with Dan Herd , VP of Customer Success at Outreach, one of the most popular sales engagement platforms. We dive deep into how Outreach leverages a "Desired Business Outcomes" (DBO) framework to align customer success strategies with the business goals of their clients. Dan also offers invaluable insights into driving adoption, improving customer retention, and maintaining a seamless handoff between sales and customer success teams. Whether you're a ...

Sep 13, 202426 minSeason 8Ep. 10

S8E9 - Journey from India to the US ft. Thejo Kote

In this episode, Thejo Cote, founder and CEO of Airbase, shares his entrepreneurial journey, which spans over 15 years. From his early days in India to moving to the US in 2009, Thejo discusses how he founded Airbase, a procure-to-pay solution that simplifies corporate purchasing. He highlights the challenges and successes of growing a business in a new country, the importance of building networks, and how to adapt a product for different markets. Thejo also provides insights into finding produc...

Aug 02, 202437 minSeason 8Ep. 9

S8E8 - Navigating the Complexity of Enterprise ABM ft. Andy Ramirez, SVP of Marketing at Docker

In this episode of the SaaS Sessions podcast, we hosted Andy Ramirez, the Senior Vice President of Marketing at Docker to explore the complexities of Account-Based Marketing (ABM) within a Product-Led Growth (PLG) context. Andy shares his journey from a 'recovering engineer' to a seasoned marketing leader at top companies like AWS, Amazon Prime, Smartsheet, and New Relic. We discussed the synergies between PLG and ABM, strategies for using first-party and third-party data to target accounts effi...

Jul 02, 202440 minSeason 8Ep. 8

S8E7 - Building Across Borders ft. Joe Aurilia, SVP of Operations at Cyware

In this episode of the SaaS Sessions Podcast, we hosted Joe Aurelia, Senior Vice President of Operations at Cyware, who shares his extensive journey in scaling businesses globally. Joe discusses his transition from heavy applications to SaaS, his role in growing Cyware from two to seven countries, and the challenges and strategies in managing remote teams. He emphasizes the importance of process standardization, continuous learning, and risk mitigation in business operations. Joe also sheds ligh...

Jun 24, 202436 minSeason 8Ep. 7

S8E6 - Landmines in the Launchpad ft. Anupam Rastogi, GP at Emergent Ventures

In this episode, Anupam Rastogi, General Partner at Emergent Ventures, shares his extensive experience investing in SaaS companies. Anupam discusses his journey from an engineer to a venture capitalist and provides insights into the challenges and mistakes SaaS founders often face when entering the US market. Key topics include the importance of spending time in the US, the balance between science and art in building SaaS products, pricing strategies, and why Indian SaaS companies need to find a...

Jun 06, 202437 minSeason 8Ep. 6

S8E5 - Setting up a sales enablement function ft. Krati Seth, Head of Global Sales Enablement at Whatfix

In this episode, we hosted Krati Seth, Head of Global Sales Enablement at Whatfix to discuss how companies can build a sales enablement function to support sales teams and drive business impact. With over a decade of experience across different roles, Krati is Currently the head of global sales enablement at Whatfix. Before Whatfix, she spent 8 long years at Zycus - starting as a Business Development Associate and leaving as a Senior Sales Enablement Manager. Krati shares that there are 3 types ...

May 10, 202435 minSeason 8Ep. 5

S8E4 - How to start an insights practise at your org? ft. Peter Walker, Head of Insights at Carta

In this episode, Peter shares the whole playbook behind running the newsletter. Right from WHY they started, the process of finding insights, how to get executive buy-in, measuring impact, and more. If you are exploring a similar practice in your industry at your organization, then this playbook will be very helpful. All this and more in this episode with Peter. Subscribe to Carta Data Minute - https://carta.com/subscribe/data-newsletter-sign-up/ Connect with Peter on LinkedIn - https://www.link...

May 06, 202441 minSeason 8Ep. 4

S8E3 - Unscripted Sessions ft. Puneet Lamba, CEO and Cofounder of Aspiro

In this episode, we hosted Puneet Lamba, CEO and co-founder of Aspiro. Aspiro helps sales managers prepare reps for selling to technical buyers with interactive situational roleplays & playbooks. We delved into the specifics of discovery calls, including the average number of calls required to close a deal and the significance of each call in different pipeline stages. Puneet also shared the challenges faced in discovery calls, the changing dynamics of the market, and the need for sales proc...

Apr 29, 202438 minSeason 8Ep. 3

S8E2 - Integrations as a Growth Lever ft. Jugal Anchalia, Co-founder & CEO at Cobalt

In this episode, we hosted Jugal Anchalia, Co-founder & CEO at Cobalt to talk about how to use integrations as a growth lever. We start with addressing WHY companies should solve the problem of integrations. Jugal explains the current solutions and the challenges with them. We then discussed how we can use integrations as a growth lever - like unlocking new revenue streams, enhancing user experience, and expanding overall reach and visibility. All this and more in this episode with Jugal. Co...

Apr 24, 202440 minSeason 8Ep. 2

S8E1 - Impact of Customer Success on Gross & Net Retention ft. Luke Diaz, Director of Customer Success at AppZen

In this episode, I hosted Luke Diaz, Director of Customer Success at AppZen. Luke is passionate about building and leading high-performance customer-success orgs. We explored strategies for achieving best-in-class gross and net retention, emphasizing the importance of customer onboarding, churn post-mortems, and aligning compensation plans. We also discussed how to use the voice of the customer to prevent churn. All this and more with Luke in this episode. Connect with Luke on LinkedIn. Visit ou...

Apr 17, 202434 minSeason 8Ep. 1

S7E7 - Enablement 101 ft. Phil Putnam, VP of Sales Enablement at Notified

In this episode, I hosted Phil Putnam, VP of Sales Enablement at Notified to talk about Sales Enablement. Phil has spent over a decade working in SaaS in various roles. Phil talks about his responsibility as a sales enablement leader at Notified and what exactly he does in his role. He also shares how you can build a new enablement practice in your org. Phil shares about what you should do, what you shouldn't do, and some must-haves. We also discussed elevating an existing enablement practice in...

Sep 07, 202343 minSeason 7Ep. 7

S7E6 - How to set up your Customer Marketing framework? ft. Abby Hehemann, Director of Product Marketing at GetResponse

In this episode, I hosted Abby Hehemann, Director of Product Marketing at GetResponse to talk about setting up a customer marketing framework. With over 14 years of experience, Abby is a specialist in strategic product positioning and value-driven messaging. Abby shares the customer marketing framework that she and her team use at GetResponse and how you can build on yourself. She also shares her thoughts on what makes customer marketing different than customer advocacy. Abby points out the metr...

Jul 26, 202341 minSeason 7Ep. 6

S7E5 - Revenue Goals for Marketing teams? ft. Ankit Chaturvedi, VP & Global Head of Marketing at RateGain

In this episode, I hosted Ankit Chaturvedi, VP & Global Head of Marketing at RateGain. RateGain is India’s first publicly listed SaaS company. They help Hotels and Travel companies accelerate their revenue through acquisition, retention, and wallet share expansion. If you’ve ever booked travel online, you’ve experienced RateGain. Ankit has over 15+ years of experience, and he shares his thoughts on marketing teams having Revenue targets. He also shares how to ensure the alignment between mar...

Jun 13, 202350 minSeason 7Ep. 5

S7E4 - International Expansion ft. Semir Jahic, Global Expansion Leader at Clari

In this episode, I hosted Semir Jahic who is a Global Expansion Leader at Clari. He is also an LP at Stage 2 Capital.Semir was the first hire for Clari in Europe and helped them expand into the region. Since then, he's helping Clari expand its operations globally.Expanding your SaaS business globally is a challenge. And Semir points out the traits of the right market for expansion.He also talks about some delaying factors that you should account for while entering a new market - like localizatio...

May 31, 202327 minSeason 7Ep. 4

S7E3 - Why, When & How to Pivot? ft. Aditi Sinha, Co-founder of Locale.ai

In this episode, I hosted Aditi Sinha, Co-founder of Locale.ai to talk about pivoting at an early stage. Aditi talks about the story behind building Locale and how over time they decided to pivot their original product. She also shares how they go the idea for the pivot and why it was necessary for the growth. And how they communicated it to their internal employees, customers, and investors. Pivots come with new challenges - and Aditi shares how their team overcame the new challenges. And share...

May 23, 202329 minSeason 7Ep. 3

S7E2 - The art of Lead Nurturing ft. Erik Newton, CMO at Hubilo

In this episode, we hosted Erik Newton, CMO at Hubilo to talk about the art of lead nurturing. Erik points out that the average marketing touches required to win a deal in B2B have gone up significantly. And hence lead nurturing has become more important than ever. We discussed what constitutes a lead nurture program. How to build one? And what role does marketing automation play in these programs? Erik also shares his successful lead nurture program example. And I've shared one too. All this an...

May 08, 202341 minSeason 7Ep. 2

S7E1 - Marketing Funnels 101 ft. Vikram Bhaskaran, Fractional CMO (former VP of Marketing, Chargebee)

In this episode, I hosted Vikram Bhaskaran, Fractional CMO (former VP of Marketing, Chargebee). He has over a decade of experience in B2B SaaS Marketing at companies like FusionCharts, Freshworks, and Chargebee. I spoke to Vikram about marketing funnels and what role they play in a marketing function of a B2B SaaS. Discussed the full-funnel breakdown and different stages involved in a sales-led model and a PLG model. Vikram also shares how to align goals to different stages of the funnel along w...

Apr 17, 20231 hr 1 minSeason 7Ep. 1

S6E5 - Chief of Staff 101 ft. Kanika Khurana, Chief of Staff - Driving Strategic Priorities at Chargebee

In this episode, we hosted Kanika Khurana, Chief of Staff - Driving Strategic Priorities at Chargebee. As a Chief of Staff, Kanika shares the roles and responsibilities that are required for anyone who wants to get into this role. From her experience, she shared when should a company actually hire for this role? And also how do you measure success for it? For someone who is trying to get hired as a Chief of Staff, you will learn the pros & cons of the role, about the scope, and be able to de...

Jul 26, 202228 minSeason 6Ep. 5

S6E4 - Security & Compliances 101 for SaaS Startups ft. Girish Redekar, Cofounder at Sprinto

In this episode, we hosted Girish Redekar, Cofounder at Sprinto to talk about the importance of security and compliances for SaaS startups whether you're selling to other startups or SMBs or enterprise companies. Girish is a second time founder with Sprinto. Previously he was the founder of RecruiterBox which saw an amazing exit. Post the exit, Girish worked on several amazing ideas and Sprinto was the one they picked. Sprinto helps SaaS companies become info-sec complaint. This is extremely imp...

Jun 28, 202234 minSeason 6Ep. 4

S6E3 - Building a culture OS ft. Abhash Kumar, VP of Marketing at Springworks

We hosted Abhash Kumar, VP of Marketing at Springworks to talk about building a culture OS in this episode. Abhash has nearly a decade of experience at high-growth companies like BYJU's, YourStory, and now at Springworks. Springworks is one of the fastest-growing HR tech companies in India known not only for tech but also for their innovative culture OS. Abhash shares the playbooks and all the secrets behind the amazing culture at Springworks. We talked about building the right culture from scra...

Jun 06, 202242 minSeason 6Ep. 3

S6E2 - Talking No-code ft. Kausambi Manjita, Founder & CEO at Mason

We hosted Kausambi Manjita, Founder & CEO at Mason, in this episode. She was a guest on the S4E5 of the show previously. Mason is the no-code automation engine - made for commerce. In the episode, Kaus talks about tapping on the no-code wave focusing on the eCommerce vertical. She also shares their exciting experience in pivoting from Kubric to Mason. Connect with Kaus on LinkedIn - https://www.linkedin.com/in/kmanjita/ Check out Mason - https://getmason.io/ Visit our website - https://saass...

Mar 08, 202227 minSeason 6Ep. 2

S6E1 - Product Led Growth ft. Ruchin Kulkarni, Co-founder of Toplyne.io

In this episode, we hosted Ruchin Kulkarni, Co-founder of Toplyne.io to talk about product-led growth. Toplyne helps sales teams at product-led companies convert their freemium users! Prior to this, Ruchin was with Sequoia overlooking the growth stage investing in SaaS, dev tools, and enterprise software. While at Sequoia, he worked with a bunch of PLG companies. Ruchin shared about the opportunities he saw in the PLG space in India and later created Toplyne. He also shares why NOW is the time f...

Jan 12, 202226 minSeason 6Ep. 1
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