SaaS Backwards - Reverse Engineering SaaS Success - podcast cover

SaaS Backwards - Reverse Engineering SaaS Success

Join us as we interview CEOs and CMOs of fast-growing SaaS firms to reveal what they are doing that’s working, and lessons learned from things that didn’t work as planned. These deep conversations dive into the dynamic world of SaaS B2B marketing, go-to-market strategies, and the SaaS business model. Content focuses on the pragmatic as well as strategic, providing a well-rounded diet for those running SaaS firms today. Hosted by Ken Lempit, Austin Lawrence Group’s president and chief business builder, who brings over 30 years of experience and expertise in helping software companies grow and their founders achieve their visions.

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Episodes

Ep 20 - The Perils of Being a One Woman Army (Marketing is a Team Sport)

It's a pattern we're seeing out there, and some agency friends experience in their careers when they make the mistake of putting themselves in this situation. CEOs at young companies hire a marketing leader, usually a woman with substantial experience, and expect her to singled-handedly transform the fate of the organization. And being the "one woman army" is a really difficult position from which to generate success. In a meaningful discussion of recent experiences she's had as a marketing lead...

Dec 20, 202130 minSeason 1Ep. 20

Ep 19 - How not to Join the 66% who Fail at ABM; Personal ABM Founder on What it Takes to Succeed

Success at Account Based Marketing is not (necessarily) about the tech stack, maybe not even at all about it. According to Kristina Jaramillo, president at Personal ABM, it's doing the fundamentals correctly from both a sales and marketing perspective. Kristina makes a strong case for doing the strategy ahead of the implementation (I know, I know) and then dives deep on how she helps clients to make significant progress in strategic accounts with a highly personalized approach. If you think ABM ...

Nov 22, 202128 minSeason 1Ep. 19

Ep 18 - Making Bank on the Supply Chain: News and Data Power Growth at FreightWaves

Craig Fuller and his early-stage firm FreightWaves are living proof that media as a business is not dead. In fact, he's created a powerful new media company and with it a SaaS-like data subscription business to monetize the information coming out of the shipping industry. Moving physical goods is an enormous business that most Americans haven't thought much about until recent headlines about logistics issues breaking supply chains. But Craig's company has been helping shippers and investors to t...

Nov 03, 202132 minSeason 1Ep. 18

Ep 17 – The Dark Funnel and Moving Away from the Fakery of the MQL with Latane Conant CMO at 6Sense

Every once in a while you have a conversation that truly changes how you think about the world. This episode was that kind of experience for me. Latane Conant is a thoughtful and thought-provoking proponent of a new way to think about marketing for B2B marketing leaders. In one of the densest 30 minutes you'll invest in your marketing career, Latane covers these topics and more: Calling for CMO title to mean Chief Market Officer, in recognition of the larger role CMOs should play vs the question...

Oct 17, 202133 minSeason 1Ep. 17

Ep 16 - Get SaaS KPIs in Order so Marketing can Lead to Higher Revenues - Kazoo HR CMO

Casey Carey is CMO at HR tech platform Kazoo, an all-in-one solution for SMBs. In a wide-ranging discussion Casey illuminates how he approaches the role of marketing leadership, how he's taken the focus off lead generation (he's in the camp that believes that lead gen is dead or nearly so) and how he aligns with sales to drive revenue for his company. Many CMOs face the "lead generation imperative." Casey posits that lead generation is the outcome of great marketing strategy - that is - by posit...

Sep 14, 202134 minSeason 1Ep. 16

Ep 15 - Mind the Gap(s) - Affiliate / Influencer Marketing SaaS Refersion Bootstraps to Liquidity Event

Refersion was founded in 2014. Prior to that, CEO Alex Markov was in digital marketing and dabbled in programming since he was a kid. Alex credits his career experience in affiliate / influencer marketing to help him to reimagine affiliate marketing and innovate on the model. Important innovations included simplifying the onboarding process for merchants, and also tapping into emerging managed e-commerce platforms like Shopify. Importantly though he came to it from a developer's POV, he based hi...

Sep 02, 202125 minSeason 1Ep. 15

Ep 14 - Healthy Decisions Help Services Firm Grow Through Planned Transition to SaaS - Optimove CMO Tells All.

Here's another episode that is just incredibly valuable for CEOs and CMOs at early stage SaaS firms. Whether you're a services firm moving to SaaS, bootstrapping, or pre-launch, there's a wealth of insight shared by Amit Bivas, VP of Global Marketing at Optimove. Optimove is a marketing SaaS that helps companies to communicate right message to right segment at the right time... consistent with the micro-audiences we hear leading edge CMOs talk about -- targeting smaller and smaller cohorts to ac...

Aug 06, 202130 minSeason 1Ep. 14

Ep 13 - Harnessing the Power of Community and a Pivot from Services to SaaS with the CEO of Chaordix

Terry Sydoryk is the CEO of Chaordix, a SaaS that helps brands to build communities with their end users. This sounds quotidian at a surface level, but it's remarkably impactful. Effective growth and nurturing of a community can drive product innovation, enable feedback for consumer / CPG brands where it's hard to generate contact with end users and makes it possible to be closer to employees as well. B2B brands also can generate tremendous value from communities of users. This episode is a grea...

Jul 16, 202132 minSeason 1Ep. 13

Ep 12 - Powering SaaS Scale-ups as a Fractional CTO / COO

This episode features an enlightening conversation with business transformation change agent Michael Richardson , founder and managing director of Tech Azur, a consultancy providing support for digital business transformation initiatives, scale-up operations and c-suite advisory. His advice? You don't have to learn everything the hard way. What does that mean? Operationalizing the organization to be able to scale is often a blind spot for CEOs. "What got you funded won't get you scale," accordin...

Jun 22, 202133 minSeason 1Ep. 12

Ep 11 - Lemlist founder as SaaS bootstrap advocate, growth hacking and turning down $30 million from a VC

Guillaume Moubeche is a fascinating SaaS founder. He recently gained fame for a PR stunt in which he publicly mounted a VC fundraising campaign only to turn down $30 million. But he is so much more than that. He's a real deal entrepreneur who cracked the code on bootstrapping his startup and he did so through a modern approach and old-fashioned focus on the customer. "G," as he likes to be called, covers a lot of ground in this "things you can do, too," episode that should be of high value to an...

Jun 09, 202131 minSeason 1Ep. 11

Ep 10 - Perils and Triumphs of SaaS Bootstrapping (with a Pivot) with the CEO of Enablix

Gaurav Harode is the founder and CEO of Enablix , a sales enablement platform that makes it easier for marketing and sales to manage, collaborate on and share content with prospects. According to Harode, "organizations create content on a daily basis, but there's no simple solution to get it in the hands of salespeople." He's got the mission sorted now, but his SaaS started out as a knowledge management solution. With so many well entrenched competitors, and ROI elusive, he found it difficult to...

May 25, 202128 minSeason 1Ep. 10

Ep 9 - CMO as a Servant Warrior, Armed with Data - Neil Becker of Behavox

Neil Becker is a soft spoken yet hard driving CMO. His approach to marketing is that it must serve the organization's purpose, which is to sell its products. This puts marketing in a service provider role to sales, where the two teams share the same KPIs. Interestingly, Neil is the second SoftBank-funded CMO to appear on the podcast (the other was Erez Yerselove of Globality), and they share a lot of perspective on the transformative nature of a $100 million investment. This is a fast-paced and ...

Apr 23, 202130 minSeason 1Ep. 9

Ep. 8 - Cyclr CEO on how his iPaaS Creates Connectivity and Opportunity for other SaaS Firms

Accelerating SaaS growth is a multifaceted challenge. For the right kinds of SaaS applications there might be nothing that accelerates growth faster than a strong integration or "platform" ecosystem. Fraser Davidson, CEO of iPaaS Cyclr goes deep in this episode on the value and strategy for building integrations. Davidson puts forward the idea that there are three kinds of integrations: Strategic to the product, which should be built in-house (think Google Maps for a real estate SaaS); Commercia...

Mar 22, 202129 minSeason 1Ep. 8

Ep 7 - CMO of AI SaaS Globality aims to change procurement, for marketing and IT services

Erez Yereslove is a serial marketing leader whose company, Globality, is changing the way professional services are sourced. By applying AI to the process, the company creates efficiency in specifying requirements, finding the right partner (starting with incumbents) and negotiating a clearer scope and fairer deal for all. Erez talks about innovating in professional services, reveals a new feature that enables proposal comparison "apples to apples" vs "apples to kumquats." Saving time for CMOs a...

Mar 07, 202130 minSeason 1Ep. 7

Ep 6 - Live Events Platform Aventri CEO Pivots in Pandemic, Accelerates into the Future

Jim Sharpe was a man with a strategic plan just a few weeks into his tenure as CEO of Aventri, an enterprise-class SaaS for live events, when the pandemic hit. While many SaaS weren't impacted, his firm's life blood, trade shows and private in-person events, came to a halt. Using his strategic plan as a starting point, Jim, his team and their board / investors, regrouped, reinvested and pivoted the business to support the virtual events his clients were holding. He's also driving toward a new vi...

Feb 16, 202132 minSeason 1Ep. 6

Ep 5 - Inbound Everywhere - Dan Tyre of HubSpot on Driving Growth for B2B Organizations

The irrepressible Dan Tyre is our guest for this episode, and he makes a compelling case that the Inbound methodology can and must be applied far beyond lead generation to make your company as successful as it can be. If you want to be jazzed up for 2021, this is the episode for you. Dan talks about how the flywheel, a model that HubSpot introduced to represent the integration of sales, marketing and customer success, is central to achieving goals in 2021 and beyond. He also talks about how the ...

Jan 29, 202134 minSeason 1Ep. 5

Ep 4 - Lumesis Continues Growth in a Finite Market; Being of Service Helps the Bottom Line

Gregg Bienstock and his parter Tim Stevens follow a path we've come to recognize; subject matter experts who decide to get into the software business. Gregg provides a nuanced and "open book" look at how the company was formed, learned from its missteps and capitalized on its opportunities. Gregg reveals another side of success we also are noticing as a pattern: he engages clients and leads his team with empathy, humility and open-mindedness. By allowing himself to be vulnerable he's developed r...

Dec 18, 202030 minSeason 1Ep. 4

Ep 3 - ReferWell Accelerates Growth via Go-to-Market Strategy Pivot, CEO and SME Partnership

Vytas Kisielius, CEO of ReferWell, is one of the smartest, most perceptive, successful and approachable CEOs I know. He's the kind of leader you just innately want to help achieve his goals, right after meeting him. In this episode, Vytas and I talk about what's working for his SaaS, how he needed to dramatically pivot sales strategy and product positioning to accelerate growth, how CEOs can know when to delegate as you are scaling and more. He also goes into some detail on the relationship he h...

Dec 07, 202029 minSeason 1Ep. 3

Ep 2 - The SaaS CMO occupies the Hot Seat in the C-Suite with Chalva Tchkotoua

Chalva is a wonderfully thoughtful CMO with a great background in advertising and consulting before he became a client-side marketing leader and multiple time SaaS CMO. In this episode we talk about the new CMO's imperatives including alignment with the CEO and board, the need for a CMO to be a tech-savvy leader as well as a marketing leader, and how to build consensus and drive innovation. A great wide-ranging conversation with a powerful marketing mind. Resources for SaaS CMOs and CEOs: Recent...

Nov 23, 202029 minSeason 1Ep. 2

Ep 1 - Selling Buyer Enablement SaaS to Other SaaS firms - ProteusEngage

Joey Knecht, CEO of Proteus talks about how he manages his SaaS to success. He measures a lot but is unusually focused on the value of relationships. In this wide-ranging conversation we cover buyer enablement, the role of the CEO as the company scales up and what's working for his BDRs today. Resources for SaaS CMOs and CEOs: Recently closed a funding round and need to ramp growth? Check out our comprehensive "scale-a-saas" guide: Think your website could generate more leads? Get our inbound le...

Oct 30, 202029 minSeason 1Ep. 1
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