Running Restaurants - podcast cover

Running Restaurants

RunningRestaurants.comwww.runningrestaurants.com

Running a restaurant is one of the most exhilarating yet challenging ventures out there. Every day, passionate restaurateurs pour their hearts into delivering dining experiences that both excite customers & simultaneously drive profits to the bottom line. But how can restaurants do both even better?

Welcome to Running Restaurants, the podcast exploring actionable tips, valuable resources, and interesting insights every restaurant owner can easily implement in their own businesses. Whether you want your food venture to be more profitable, renowned, or enticing to many, we discuss every single strategy that could make your goals a reality.

Tune in to insightful discussions with restaurant industry experts, business gurus, and food professionals about what it takes to bring your venture to the next level. Whether you are running a casual dining, quick service, table service, fine dining, or food bar, this podcast offers everything you need to hone the way you run your restaurant.

Find out how to better market your place, increase your audience reach, and eventually turn your brand into a go-to or household name. Understand how to leverage the immense power of social media for your promotional campaigns in today’s ever-increasing digital world. Learn the best customer service strategies to keep everyone satisfied and longing for more. Discover how to develop your menu, keep it fresh and interesting, and make it suitable for a wide range of diets and food preferences.

This podcast also explores the complex business aspects behind the scenes that require your utmost attention. Learn how to hire and maintain the most talented individuals, decrease food waste, eliminate internal theft, and comply with all legal matters to keep your restaurant up and running. Become more knowledgeable about finances and accounting, going in-depth about keeping restaurants highly profitable. Understand how to strike the perfect balance between good food and good revenue.

This show provides solutions to the biggest and most common problems encountered by many in the restaurant industry. This is your chance to finally address low-profit margins, high food costs, and labor challenges. This is your opportunity to improve your business management tactics, staff training methods, and overall workplace culture. And of course, this is the best place to answer your technology and marketing questions, giving you a better edge in navigating the competition in this digital age. 

Hosting the podcast is Jaime Oikle, owner of the restaurant content provider Running Restaurants. Through this online website and its sister platforms, he is able to deliver valuable resources and the latest news to help restaurant owners constantly deliver outstanding local dining experiences for more than 25 years. His website contains more than 1200 articles and 75 hours of seminar or webinar sessions.

Jaime’s reason for being is to help restaurant owners succeed and thrive. He is deeply passionate about providing as many resources as possible to guide them toward business success. Jaime leads every podcast episode with the goal of extracting the most helpful information and tips that prove useful in building and maintaining a well-rounded and efficient food venture.

Whatever kind of restaurant you are running, equip yourself with the right knowledge to keep it up and running, as well as ensure its straight path towards success. Discover the latest, dive deep into the complexities, and win big in this difficult yet rewarding industry. And if some obstacles and hurdles hinder you from achieving the restaurant of your dreams, let Jaime reveal what you must do to get rid of the problems along your path. The biz is fun, yet far from easy, and this is the podcast to support and help you out!

Listen to Running Restaurants at www.runningrestaurants.com.

 

 

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Episodes

131: "One Question With" Episode: What do Restaurants Need to Know Right Now About Uniform Trends?

It's not just restaurants that needed to pivot during the pandemic... Join Jaime Oikle of RunningRestaurants.com as he talks with Jim Snediker, co-founder and CEO of Stock Mfg Co., about his workwear, uninform & merch business and how they serve hospitality businesses now and have throughout the Covid-19 crisis. Find out more at https://www.stockmfgco.com and get 20% off your first order when you mention promo code RUNREST20! For more great restaurant resources go to https://www.runningresta...

Mar 30, 202114 min

130: PPP, Accounting & Tax Update: Feb 2021 with Anne Gannon

So much having to do with PPP and stimulus efforts for restaurants has been confusing. Join Jaime Oikle, Owner & Founder of RunningRestaurants.com as he chats with Anne Gannon, Principal at The Largo Group, about what restaurants need to know right now. Their conversation hits on: Round 2 of PPP, the reports that operators need to see on a regular basis, importance of a cash flow plan, tax credit programs, technology & efficiency opportunities, Largo group academy and much more... Find o...

Feb 18, 202136 min

129: The Challenges of Labor Management in a COVID World

The challenges out there are no joke... And all the details of labor management only adds to the mix... Join me as I chat with Audrey Hogan, of TimeForge, which has a full labor management suite designed for restaurants, about how their tools are helping restaurants all over the country operate more efficiently. A few of the topics hit on include... - Industry trends - Labor management in a COVID world - Predicting sales - Predicting labor needs - Managing to compliance and HR needs ...and more....

Jan 07, 202112 min

128: How Can On-Demand Staffing Work for Restaurants

COVID has changed everything. And that includes restaurant staffing. Restaurants have varying staffing needs now, which may not always call for full-time positions. The emergence of the "gig economy" in recent years and the usage of apps to pick up work feeds right into what the folks at Qwick are doing. Join me as I check in with Jordan Mellul, VP of Operations at Qwick, which is an on demand food service staffing platform, to see how they are helping restaurants stay properly staffed in these ...

Oct 26, 202014 min

127: What Restaurant Operators are Dealing With Now (October 2020)

Jaime Oikle, founder of RunningRestaurants.com has a quick check in with Roger Beaudoin, founder of Restaurant Rockstars and owner of Stones Cafe, Market & Bakery in Maine. While not as hard hit by COVID-19 as other areas Roger's restaurant is still encountering all the same issues as everyone else. And yes, it's still messy...with many unanswered questions. Things we touched on... 1) What's working, what's not working 2) Outside dining with colder weather coming 3) Servers and Managers enfo...

Oct 20, 202021 min

126: How Can Restaurants Get Their Processes & Procedures Better Under Control

Join us for a quick "One Question With" episode as I check in with Andrew Schmitz, CEO & co-founder of Proceed.app, about how they're helping restaurants get their processes under wraps. Learn more at https://www.proceed.app. Plus stay tuned to http://www.runningrestaurants.com for more industry updates.

Sep 29, 20209 min

125: Higher Restaurant Profits Through Data-driven Decisions

Improving costs & getting to higher profit margins is everyone's goal. But how do we get there? In this episode I'm joined by guest Ian Christopher, CEO at Galley, as we talk about improving costs & getting to higher profit margins. Learn more at https://www.galleysolutions.com. Plus stay tuned to http://www.runningrestaurants.com for more industry updates.

Sep 03, 202020 min

124: Tips from FOODWORKS on Food Safety During COVID-19

The challenge of operating safely these days is daunting. Now add on multiple rotating venues. In this episode I'm joined by my co-host Roger Beaudoin of Restaurant Rockstars and our guest Tamara Mullin, Food Safety Officer at FOODWORKS, a Chicago-based restaurant incubator. Tamara and her crew have had to dig deep to develop operating protocols across all the businesses they work with. We talk about all the various challenges -- there are important tips for all. Learn more at https://www.foodwo...

Aug 24, 202026 min

123: How Getting On the Spot Customer Feedback Can Improve Your Restaurant

Getting timely customer feedback is so crucial. It can also be critical to customer recovery. Especially if it heads off a negative social review -- that's a big time save. In this episode I'm joined by my co-host Roger Beaudoin of Restaurant Rockstars and our guest Matt Selbie, President & founder of Opiniator, which offers immediate customer feedback by mobile phone. Join us as we talk through a lot of key customer service elements -- there are a lot of service nuggets in this episode -- d...

Aug 18, 202041 min

122: Minnow: Helping to Make Takeout & Delivery Efficient

There are inherent problems in restaurant takeout and delivery. Minnow helps solve one of them. The Minnow Pickup Pod is a touchless, contact-free solution for food delivery and pickup -- helping to keep food secure and people safe. While not originally built with COVID-19 in mind, the Minnow Pod finds itself perfectly positioned with a product that's a win win for operators & customers. Join Jaime Oikle of RunningRestaurants.com and Steven Sperry, CEO of Minnow as they talk about the compan...

Jul 27, 202015 min

121: New Way to Build Word of Mouth for Your Restaurant

Who are your best potential promoters? That's right, your customers & community. Join me and Eric Nalbone, VP of Marketing at Drum as we talk about their new tool for promoting your restaurant via word of mouth. Learn more at https://www.drum.io/drum-for-business. Plus stay tuned to http://www.runningrestaurants.com for more industry updates.

Jun 10, 20207 min

120: Maximizing Profits When Customers Have Food Allergies

You're probably missing out on profits when serving folks with food allergies. We talk about why that's the case. Join Jaime Oikle, founder of RunningRestaurants.com & Shandee Chernow, CEO of CertiStar as we talk about how to have a system in place to serve these folks effectively and maximize profits. Find more at http://www.certistar.com. Plus stay tuned to http://www.runningrestaurants.com for more industry updates.

Jun 08, 20206 min

119: What to Expect at the "Restaurant Recovery, Reset & Resurgence Show"

Jaime Oikle, founder of RunningRestaurants.com & Roger Beaudoin, founder of Restaurant Rockstars give you the lowdown on what the big show will look like. 20+ speakers! Great sessions! You don't want to miss this!!! For the full agenda & lineup of speakers as well as to register go to https://rrrshow.com.

May 15, 20209 min

118: Tips for Maximizing Your Menu's Profits

The number one thing every restaurant needs to work on right now is the profitability of their menu. Whether you're just opening back up or looking for the green light in the coming weeks your plan needs to be to have your menu in the best shape it's ever been in. You've got to be ready to wring as much profit as you can from every item sold on your menu. Join RunningRestaurants.com founder Jaime Oikle & Restaurant Rockstars founder Roger Beaudoin as they take a quick but powerful dive on ho...

May 04, 202021 min

117: 7 Steps to Your Restaurant's Comeback

This is our most comprehensive look yet at the steps towards comeback. RunningRestaurants.com founder, Jaime Oikle, is joined by industry expert Darren Denington of Service With Style in this 60+ minute webinar where they dive deep into seven different areas that are going to be key to your restaurant's return. Grab a notebook and clear an hour off your calendar -- you're going to want to walk through these key areas with them. Darren's information is powerful because in addition to running Serv...

Apr 30, 20201 hr 9 min

116: Text Message Marketing for Restaurants During COVID-19

Everyone knows that text messaging can be a great marketing tool for restaurants. But, how can restaurants utilize text in their marketing right now amid COVID-19? Join Jaime Oikle, founder of RunningRestaurants.com & Geoff Chaney, owner and founder of InfinitVIP.biz for a quick session on text messaging tips. Find more at http://www.InfinitVIP.biz. Plus stay tuned to http://www.runningrestaurants.com for more industry updates.

Apr 28, 202019 min

115: Instilling Confidence in Your Restaurant's Takeout & Delivery

Bob hit the confidence conumdrum on the head when he pointed out..."you get 9 out of 10 details right, but that one miss will be very costly." So true, especially right now. Join RunningRestaurants.com founder Jaime Oikle & Restaurant Playbooks founder Bob Duprey as they cover how to ensure your customer's confidence. More info from Bob is at http://www.restaurantplaybooks.com/covid. Plus stay tuned to http://www.runningrestaurants.com for more industry updates.

Apr 27, 202013 min

114: Restaurant Leasing Update with COVID-19 - Late April

Jaime Oikle from RunningRestaurants.com is joined by Dale Willerton of the TheLeaseCoach.com in this late April update for restaurant operators about how to best handle restaurant lease questions and negotiations during the COVID-19 crisis. Dale also shares key tips on what to watch out for. More info from Dale is at http://www.theleasecoach.com. Stay tuned to http://www.runningrestaurants.com for more updates.

Apr 22, 202011 min

112: 3 Email Strategies to Use Right Now During COVID-19

If you're doing curbside takeout, delivery or catering you'll want to check out these three tips. No one is doing pre-COVID-19 revenue of course, but there are some simple ways, right now, that you can significantly boost orders & sales. RunningRestaurants.com founder Jaime Oikle is joined by Nick Fosberg founder of the Bar & Restaurant Success website. Nick also owns two bars & restaurants in the Chicagoland area plus he's an author of several books on successfully marketing & o...

Apr 20, 202019 min

111: 4 Must Dos for Restaurant Recovery Webinar

There are things you can right now do get your restaurant ready for a stronger future. RunningRestaurants.com founder Jaime Oikle makes a guest appearance in this session covering four key areas that restaurants need to be sure to work on. Co-hosted by CheddrSuite CEO Javier Cadena & Geoff Chaney, Partner at RELENTLESS Management Group this webinar delivers helpful tips for operators everywhere. Don't miss it! Find more at https://www.cheddrsuite.com. And stay tuned to http://www.runningrest...

Apr 16, 202053 min

110: Getting Your Restaurant's House in Order

Quick two minute snippet with several key tips for restaurants. Prime cost, inventory management and more. Jaime Oikle from Running Restaurants.com is joined by Roger Beaudion RestaurantRockstars.com. Find more from Roger at https://restaurantrockstars.com/?ref=jaimeoikle and stay tuned to http://www.runningrestaurants.com for more updates.

Apr 12, 20202 min

109: Insights for Right Now (& Later) for Restaurants Dealing with COVID-19

Don't miss this in-depth far reaching episode! (Recorded 4/2/20) We start off sharing parallels of Spencer Johnson's best-selling book "Who Moved My Cheese," with where we are now in the COVID-19 crisis. The book is a classic -- it's a super easy read in under an hour, so be sure to pick it up if you don't have a copy -- and re-read right now if you do. It'll help get you thinking about how to deal with monumental change in your world and how you react & adapt to it. Make no mistake, almost ...

Apr 03, 202040 min

108: Restaurant Marketing Messaging Right Now with COVID-19

Operations as well as marketing options are limited right now for your restaurant. But it's still important to get the word out about your curbside, takeout & delivery options. Join Vlad Edelman, CEO of Targetable.com & Jaime Oikle of RunningRestaurants.com as they talk about marketing options that are available as well as other marketing tactics for your restaurant. Find more at https://www.targetable.com. And stay tuned to http://www.runningrestaurants.com for more updates.

Mar 30, 202018 min

107: 3 Small Business Disaster Response Tools for Your Restaurant

Jaime Oikle from RunningRestaurants.com is joined by partners Seth Gardenswartz & Candice Owens of Blackgarden Law in this session which covers three possible ways your restaurant may be able to find some relief in the craziness of the COVID-19 crisis. You can find Seth & Candice at https://www.blackgardenlaw.com. And stay tuned to http://www.runningrestaurants.com for more updates.

Mar 25, 202024 min

106: Dale - Willerton - Leasing for Restaurants - Covid

Jaime Oikle from RunningRestaurants.com is joined by Dale Willerton of the TheLeaseCoach.com in this timely update for restaurant operators about how to handle restaurant lease questions and concerns during the COVID-19 crisis. Dale shares a variety of tips including negotiation strategies to help restaurants get through this tough time. More info from Dale is at http://www.theleasecoach.com. Stay tuned to http://www.runningrestaurants.com for more updates.

Mar 23, 202016 min

105: Restaurant & Bar Insurance - COVID-19 Coverage

I asked David DeLorenzo of BarandRestaurantInsurance.com to join me for a quick update around insurance questions that restaurant operators might be asking as the impact of COVID-19 continues. Stay tuned to RunningRestaurants.com for continued coverage helping restaurant operators.

Mar 18, 202013 min

104: Restaurants & COVID-19 - Live Call 3-16-20

Impromptu call where we talk about COVID-19's impact on the restaurant industry. Jaime Oikle from RunningRestaurants.com is joined by Roger Beaudoin of RestaurantRockstars.com as we cover what we're seeing up to the minute. Thanks also to Darren Denington of ServiceWithStyle.com for chiming in as well as our audience for feedback and tips. (Obviously this was recorded at a moment in time and the situation will continue to change.) Stay tuned to us at RunningRestaurants.com for future updates. Qu...

Mar 16, 202055 min

103: Brewing up a Restaurant Hit: How Clermont Brewing Company is Built for Success

There are so many things to get right with a new restaurant concept. The folks at CBC did a great job hitting all the checkboxes. In this RunningRestaurants.com "on location" session Jaime Oikle, RR's founder, sits down with Darren Johnson, co-owner and founder of Clermont Brewing Company, a new brewery, restaurant and music venue in suburban Central Florida. Darren's advice reads like a restaurant success 101 manual. BIG TAKEAWAY: Building profitability right into the DNA of your restaurant fro...

Oct 08, 201946 min

102: 5 Ways to Make Waitlist Management More Profitable for Your Restaurant

It's great for your restaurant to be on wait. But are you maximizing the opportunity with your customers? We talk about a number of ways to do just that. Jaime Oikle from RunningRestaurants.com is with Shane Gau of WaitBusters Dining in this "One Question With" episode. - Find more at https://www.waitbustersdining.com & https://www.runningrestaurants.com.

Sep 25, 201911 min
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