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RETHINK RETAIL

RETHINK Retailwww.rethink.industries
RETHINK Retail - the evolution of retail in today’s connected world. Join us as we explore the most recent trends and innovations in commerce.
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Episodes

Daniel Lundh | Founder of Lifvs & Storekey

In this episode, host James Tenser is joined by Daniel Lundh, founder of Lifvs and Storekey. Launched in 2018, Lifvs is a supermarket startup that has deployed 19 autonomous, shipping container-sized grocery stores throughout Sweden. With reduced staff and overhead costs, the Stockholm-based company supplies fresh food, dairy and produce to small communities where full sized grocery stores have historically struggled to remain profitable. James and Daniel had a candid conversation about the stat...

Oct 06, 202222 min

Shai Eisenman | Founder & CEO of Bubble Skincare

This episode of the RETHINK Retail Podcast was recorded live at Groceryshop 2022 in Las Vegas, Nevada on September 20, 2022. In this episode, host Gabriella Bock sits down with Shai Eisenman, founder & CEO of Bubble Skincare. With high quality ingredients and super fun packaging, Bubble is an affordable new skincare line that is capturing the hearts and wallets of Gen Z. Listen as Shai shares her journey to founding the brand as well her philosophy on skincare and the measures Bubble is taki...

Oct 03, 202222 min

Tim Simmons | SVP & CPO at Sam's Club

This episode of the Rethink Retail Podcast was recorded live at Groceryshop 2022 in Las Vegas, Nevada. Guest hosting this episode is Top Retail Influencer and Director of Strategy at CI&T, Melissa Minkow. Joining her is Tim Simmons, SVP and chief product officer at Sam's Club. Melissa and Tim had a candid conversation after Tim's Monday session, where they spoke about accelerating from an innovation standpoint and how Sam's Club is already thinking about the metaverse. About the guest: Tim S...

Sep 28, 202212 min

On Becoming A Brand: Lovesac Founder Shawn Nelson

Welcome to “On Becoming a Brand”, a RETHINK Retail exclusive where we dive into the stories that shaped the brands we love — and the people behind them. On today’s episode, host Gabriella Bock hears from from Shawn Nelson, Founder and CEO of Lovesac, a publicly traded, high-end furniture retailer with 160+ showrooms across America. As of recent, the company has experienced 16 consecutive quarters of at least 25 percent net sales growth, and for the quarter ending on May 1, sales jumped 56 percen...

Sep 27, 202246 min

Creating Memorable In-Store Experiences With Digital Technology | Ryan Taylor and Bobby Marhamat

Digital transformation is impacting all of us in the retail industry, and brick-and-mortar is no exception. The in-store experience itself is now called to change in a way perhaps more radical and extensive than any time in modern history. In this episode host Gabriella Bock explores how to create memorable in-store experiences through digital innovation with guests Ryan Taylor and Bobby Marhamat. Ryan is Head of Retail Product Marketing at T-Mobile. He has over 20 years of experience in retail ...

Sep 07, 202242 min

Investing in DTC and the State of Venture Capital| Nicole Johnson

In this episode, guest host Venkatesh Shankar sits down with Forerunner Ventures Partner Nicole Johnson to discuss the state of venture capitalism, the trends she's seeing in the DTC and DNVB space, and what she looks for in an executive team when seeking out new potential investments. About the guest: Nicole is a partner at Forerunner Ventures, a leading commerce-focused venture capital firm that supports trailblazing companies like Chime, Dollar Shave Club, Faire, Glossier, Away, Warby Parker,...

Aug 29, 202225 min

Transforming the Retail Industry with Gautham Vadakkepatt, Ricardo Belmar and Jeff Roster

This episode of the RETHINK Retail Podcast is guest hosted by RETHINK Retail Top Retail Influencer and "This Week In Innovation" Host Jeff Roster. Over the last few months, George Mason University's Center for Retail Transformation has conducted several panel discussions with industry thought leaders on a myriad of key trends impacting the retail landscape, such as sustainability, the metaverse, frictionless retail and more. To explore these topics further, Jeff is joined by guests Gautham Vadak...

Aug 24, 202241 min

Jill Feldman | VP & GM at Kids Foot Locker

On this episode of the RETHINK Retail Podcast, host Gabriella Bock is joined by Jill Feldman, Vice President and General Manager at Kids Foot Locker, to discuss Gen Alpha and what's cool for this year's back to school shopping season. Jill also shares more about the company's recently launched interactive "House of Play" stores, as well how Kids Foot Locker is giving back to local communities with its Remix the Culture campaign. About the brand: Kids Foot Locker is the ultimate one-stop-shop for...

Aug 22, 202222 min

Why Smart Brands Are Investing in the Creator Economy | Sophie Frères, Co-Founder and CEO of LiSA

On this episode of the RETHINK Retail Podcast, host Haixia Yu sits down to talk social commerce, live streaming and the creator economy with guest Sophie Frères. Sophie is the co-founder and CEO of LiSA, a SaaS start-up which offers Live and Social Commerce enterprise solutions for the world’s leading e-retailers, marketplaces and brands such as Marks & Spencer, L’Oréal, AVON USA and many more. Sophie is also a guest lecturer at Columbia University on the topics of social and live commerce. ...

Aug 15, 202224 min

Looking Ahead to Holiday 2022 with Salesforce's Rob Garf

In this episode, RETHINK Retail Co-Founder and Managing Director Paul Lewis welcomes Rob Garf, Vice President and General Manager for Retail at Salesforce, to the show to discuss what's in store for Holiday 2022. During their conversation, Rob shares insights from Salesforce's recently released 2022 Holiday Predictions and Holiday Planning Guide for retailers. Hear why retailers that have brick-and-mortar locations are going to grow at a 1.5x higher rate than those without, why retailers are cau...

Aug 08, 202216 min

Barruch Ben-Zekry | Founder and CEO of Out&Back

Today's episode is hosted by RETHINK Retail Content Producer and Rocky Mountain climbing enthusiast Fritz Finlay. In this episode, Fritz sits down with Barruch Ben-Zekry, Founder and CEO of Out&Back, a one-stop shop to buy or sell new and used outdoor and adventure gear. The website connects shoppers with brands like Patagonia, Marmot, The North Face, Arc'teryx and many more at an affordable price point, creating a more sustainable, attainable outdoor experience for everyone. Prior to Out&am...

Aug 01, 202232 min

Adeela Hussain Johnson | President of BÉIS

In this episode, host Gabriella Bock sits down with BÉIS President Adeela Hussain Johnson to discuss branding, creative, social media and what's next for this rising star. Adeela is the President of BÉIS, an on-the-go lifestyle brand for people in motion, delivering high quality, functional travel essentials at an accessible price point. Founded in 2018 by actress and entrepreneur Shay Mitchell, BÉIS offers consumers thoughtfully-designed accessories that never ask you to compromise between form...

Jul 25, 202234 min

Tal Zvi Nathanel |CEO of SHOWFIELDS

This episode of the RETHINK Retail Podcast was recorded live at Future Stores Seattle on July 14, 2022. In this episode, host Gabriella Bock sits down with Tal Zvi Nathanel, CEO of SHOWFIELDS. Launched in 2019, SHOWFIELDS is a lifestyle discovery store featuring rotating, themed curations of mission driven products, art, and events that can be found "IRL" for the first time. With stores in NYC, Miami, Los Angeles, and more on the way, SHOWFIELDS has created a unique opportunity for brands to run...

Jul 20, 202229 min

John Boline | Vice President of Store Design at Starbucks

This episode of the RETHINK Retail Podcast was recorded live at Future Stores Seattle on July 14, 2022. Host Gabriella Bock sits down with John Boline, Starbucks' Vice President of Store Design, to talk about all that's happened since he last appeared on the show in 2019. During their conversation, John talks about the pandemic and how the shift to pick up has impacted store design. John also discusses the importance of creating emotional connections with customers and his vision for the Starbuc...

Jul 18, 202212 min

Leading w/ Creativity, Innovation & a Digital-first Mentality | PACSUN's Brie Olson & Alfred Chang

This episode of the RETHINK Retail Podcast is hosted by Deborah Weinswig, Founder and CEO of Coresight Research. Joining the show are Alfred Chang, Co-CEO of Pacsun, and Brieane Olson, President of Pacsun. Equipped with a strong understanding on the importance of brand relationships, Alfred Chang leads brand creation and incubation with personalities, up-and-coming brands and new opportunities, as exemplified by Pacsun’s partnership with Jerry Lorenzo and his brand, Fear of God. Brieane Olson is...

Jul 13, 202251 min

On Becoming a Brand: Jason McGowan, Co-founder of Crumbl Cookies

Hello and welcome to “On Becoming a Brand”, a RETHINK Retail exclusive where we dive into the stories that shaped the brands we love—and the people behind them. On today’s episode, host Gabriella Bock hears from Jason McGowan, Founder & CEO of Crumbl Cookies, about how he and his cousin Sawyer Hemsley founded the country’s fastest-growing cookie company. Join us as Jason shares his story about how, after immigrating to the United States with only an 8th grade education, he taught himself to ...

Jul 06, 202236 min

Why Retailers Must Cultivate a Bias Toward Action | Diane Primo, CEO of Purpose Brand Agency

In this episode of the RETHINK Retail Podcast, Gabriella Bock sits down with Diane Primo, CEO of Purpose Brand Agency, an award-winning, Chicago-based public relations, branding and digital marketing firm. Diane is also the author of several books including the recently published, “ADAPT: Scaling Purpose in a Divisive World,” which provides a framework for mastering corporate purpose and offers readers guidance on how to achieve a more resilient and prosperous business. During their conversation...

Jun 29, 202238 min

Creating Human-Centric Digital Commerce Experiences with Tal Rotman and Kunal Puri

In this episode, Gabriella Bock sits down with Tal Rotman and Kunal Puri to discuss the increasingly complex customer journey and why retailers today should shift their focus on creating human-centric experiences both in-store and online. About the guests: Tal Rotman is the Vice President of Partnerships and Alliances at Namogoo. Kunal Puri is the Vice President and Head of Customer Success at Infosys Equinox. Namogoo offers eCommerce brands a Digital Journey Continuity Platform that automatical...

Jun 27, 202243 min

Live from Shoptalk Europe: Megan Maley | Zalando

This episode of the RETHINK Retail Podcast with recorded live at Shoptalk Europe on June 8th, 2022. Host Gabriella Bock sits down with Megan Maley, general manager for the UK, Benelux and Ireland at Zalando, one of Europe's leading fashion platform offering a broad assortment from over 5800 international brands across 25 countries During their conversation, Megan shared her journey to Zalando after 16 years at Nike and revealed tips for managing operations in vastly different regions. Megan also...

Jun 22, 202216 min

Live from Shoptalk Europe: Roland Palmer | Alibaba Group

This episode of the RETHINK Retail Podcast with recorded live at Shoptalk Europe on June 8th, 2022. This episode features RETHINK Retail Top Retail Influencer Haixia Yu as our host and Roland Palmer, general manager for the UK, Belgium, Netherlands, and Nordics at Alibaba Group. During their conversation, Haixia and Roland discuss livestreaming trends as well as how European brands can unlock the China export opportunity. Roland also shares some great advice on how others can execute strategies ...

Jun 20, 202214 min

Live from Shoptalk Europe: Nicky De Simone | The Estée Lauder Companies Inc.

This episode of the RETHINK Retail Podcast was recorded live at Shoptalk Europe. On June 8, 2022, Nicky De Simone, Vice President of Enterprise Marketing, Data and Creative Studios for the Estee Lauder Companies UK & Ireland, stopped by the RETHINK Retail podcast booth to chat with host Gabriella Bock ahead of her session at the show. During the conversation, Nicky and Gabriella spoke about omnichannel and the role of stores, the power of social media and how the Estee Lauder Companies is le...

Jun 15, 202214 min

Live from Shoptalk Europe: Parag M. Parekh, Co-Chief Digital Officer at IKEA

This episode of the RETHINK Retail Podcast was recorded live at Shoptalk Europe. On June 8, 2022, Parag M. Parekh, co-Chief Digital Officer at Ingka Group, the largest IKEA franchisee, stopped by the RETHINK Retail podcast booth to chat with host Gabriella Bock about IKEA's rapid digital transformation since the COVID-19 pandemic as well as why "being good is good business." If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify ...

Jun 13, 202219 min

TikTok, Trends, and Spotting the 'Next Big Thing' | The Vitamin Shoppe CEO Sharon Leite

In this episode of the RETHINK Retail podcast, host Julia Hare sits down with The Vitamin Shoppe CEO Sharon Leite. During their conversation, Sharon shares stories from her recent appearance on Undercover Boss and reveals some pretty interesting findings from The Vitamin Shoppe's 2022 Health and Wellness Trend Report. Julia and Sharon also discuss TikTok and how businesses can best prepare for viral social media trends. If you enjoyed this episode, please let us know by subscribing to our channe...

Jun 01, 202232 min

Building Community Among Brands, Creators and Audiences with Youtube's Bridget Dolan

Host Melissa Minkow sits down with Bridget Dolan, Global Managing Director of Shopping Partnerships at Youtube. During their conversation Bridget shares her journey to Youtube after spending 20+ at Sephora and dives deep into how she is helping bring Youtube's shopping vision to life for retailers and brands. About the guest: Bridget Dolan is the Global Managing Director of Shopping Partnerships at Youtube where she has rolled out shoppable videos and live shopping on the platform, while spearhe...

May 25, 202229 min

2022 Retail Real Estate Market Signals Good News for Brick-and-Mortar | CBRE's Karly Iacono

CBRE Vice President and CRE Fast Five Host Karly Iacono is here to share good news for retail! According to Karly, we have flipped the script of brick-and-mortar doom and gloom, and are seeing double the number of announced store openings vs closings for 2022. On this episode, we discuss all things retail real estate including consumer trends, BOPIS and how migration during the pandemic has impacted the markets, as well as Karly's predictions for where is real estate headed in the near and long ...

May 23, 202230 min

200th Episode Special: The Making of RETHINK Retail

Hello RETHINK Retail listeners! Today we are celebrating our 200th podcast episode. Joining the show is our producer Gabriella Bock, Natalie Arana, our brand marketing manager and Paul Lewis, RETHINK Retail’s co-founder and managing director. Join us as we reminisce on why we launched the show and how it set the foundation for RETHINK Retail as an entity. We also answer your audience-submitted questions and play a few rounds of "who said it" with quotes of guests pasts. If you enjoyed this episo...

May 18, 202235 min

FREITAG Illustrates a Path Forward for Sustainable Retail | Oliver Brunschwiler

On this episode of the RETHINK Retail Podcast we are joined by guest Oliver Brunschwiler. Oliver is a board member and former Lead Link of FREITAG, a global brand that creates one-off bags and accessories made from used truck tarps and fully compostable textiles. We discuss the story behind the FREITAG brand, the similarities between snowboarding and business leadership, and how the pandemic reframed the future of sustainable retail. About the guest: Oliver Brunschwiler first joined FREITAG in 2...

May 16, 202241 min

Talking Social Shopping, NFTs and the Metaverse with Meta's Eva Press

The Metaverse certainly seems to be on everybody’s mind this year but, so far, everyone we’ve spoke to seems to have a different definition of what the Metaverse actually is. On this episode, we go straight to the source as Julia Hare sits down with Eva Press, vice president of the global business group at Meta. During their conversation, Eva reveals how social commerce has evolved during her time at Meta, the role technology will play in tomorrow's retail landscape, and delivers the scoop on wh...

May 12, 202227 min

From the Vault: Zappos' Alex Genov on Cultivating Deeper Connections with Customers

Hello and welcome back to the RETHINK Retail Podcast. On today’s episode we are revisiting a discussion from the RETHINK Retail archives. Recorded in November 2019, Julia Hare sits down with Alexander Genov, head of customer experience research at Zappos. A pioneer in human-centric experience, Zappos differentiates itself through its top-tier customer service—a strategy that Genov says helps the brand create a lasting emotional connection with its customers, which in turn, results in customers w...

May 09, 202231 min

Wirecutter's Leilani Han on Trust, Transparency and the Evolution of Affiliate Marketing

Host Gabriella Bock is joined by Leilani Han, executive director of commerce at Wirecutter, a New York Times-owned product review publication that attracts an average of 12 million readers a month. During their conversation, Leilani discusses the evolution of affiliate marketing as well as how Wirecutter tests products, identifies strategic partnerships and earns the trust of its readers. About Leilani Han: In her role at Wirecutter, Leilani is focused on driving strategy for affiliate revenue, ...

May 04, 202243 min
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