In this episode of the RETHINK Retail Podcast, guest host and Top Retail Influencer Hitha Herzog sits down with Ryan Ahern, Head of Retail Solutions & Support at Ingenico & Dave Preston, Senior Relationship Manager at Discover. Ryan has been with Ingenico for eleven years where he is responsible for shaping the company’s retail payment application strategy. Whereas Dave has been in the payments industry for 16 years and oversees all Discover Network Supermarket clients. Listen in as we d...
Mar 17, 2023•26 min
This episode of the RETHINK Retail Podcast was recorded live at eTail West 2023. In this episode of the RETHINK Retail Podcast, host Gabriella Bock sits down with Alexa Ritacco, Chief Marketing Officer at Jenni Kayne. Alexa shares insights on how Jenni Kayne, a high-end lifestyle brand, has grown, emphasizing the importance of standing by your product. She also talks about how Jenni Kayne has found success by utilizing popular social media platforms and investing in influencer strategy. Througho...
Mar 13, 2023•18 min
In this episode of the RETHINK Retail Podcast, guest host and Top Retail Influencer Wizz Selvey, sits down with Samantha Hornsby, Head of Customer Operations at Marks & Spencer. Samantha shares her extensive retail background and insights into the changes that have taken place at M&S over the last three years, particularly the shift towards a more integrated approach between digital and physical stores. The pair also dive into the post-pandemic operations and the future of digital for M&...
Mar 10, 2023•22 min
This episode of the RETHINK Retail Podcast was recorded live at eTail West 2023. In this episode of the RETHINK Retail Podcast, host Gabriella Bock sits down with Terry Roberts, Chief Inclusion & Diversity Officer at American Eagle Outfitters. Together they discuss how he started the company's diversity and inclusion department and implemented sustainable change throughout the organization. Roberts shares his insights on creating authentic, from-the-ground-up efforts to promote inclusivity a...
Mar 08, 2023•26 min
This episode of the RETHINK Retail Podcast was recorded live at eTail West 2023 on February 28th, 2023. In this episode of the RETHINK Retail Podcast, host Gabriella Bock sits down with Hamid Saify, SVP of Digital Retail at Liquid Death. Since launching in January 2019, Liquid Death has built a list of impressive achievements, including working with Tony Hawk and creating Super Bowl ads. Together, the pair delve into Liquid Death's strategy for engagement and consumer retention, which prioritize...
Mar 06, 2023•16 min
In this episode of the RETHINK Retail podcast, guest host and Top Retail Influencer Ron Thurston sits down with Aaron Sanandres, the CEO and Co-founder of UNTUCKit. Aaron shares his insights on how UNTUCKit has been able to streamline its in-store operations and improve productivity despite the challenges of the past few years amid the pandemic. He also emphasizes the crucial role that employee engagement and satisfaction play in creating a positive customer experience. Throughout the conversati...
Mar 03, 2023•20 min
In this episode of the RETHINK Retail Podcast, guest host and Top Retail Influencer Liza Amlani sits down with Vanessa Barboni Hallik, CEO of Another Tomorrow. Vanessa is the founder and CEO of Another Tomorrow, a sustainable luxury fashion brand that provides complete tech-enabled supply chain transparency and embedded resale. Prior to founding Another Tomorrow, Vanessa served as a Managing Director at Morgan Stanley. For Vanessa, founding Another Tomorrow is kind of a homecoming. Growing up in...
Mar 01, 2023•24 min
In this episode of the RETHINK Retail Podcast, guest host and Top Retail Influencer Cathy McCabe sits down with Bill Michels, General Manager, Retail Media Platform at Moloco. Bill brings more than two decades of experience in successful leadership across product management, data strategy, and business development at definitive companies like Yahoo!, The Trade Desk, Foursquare and more. Since joining Moloco, Bill helps retailers and brands launch automated ads that can predict the goods and serv...
Feb 27, 2023•22 min
In this episode of the RETHINK Retail Podcast, host Gabriella Bock sits down with Stacy All, vice president of product design at Wish.com. Stacy All has more than 20 years of experience in consumer-centered design and experience, and she has led initiatives at NEC, Yahoo, and Walmart eCommerce. With a proven reputation for cultivating enjoyable experiences in the e-commerce space, Stacy joined Wish in June of 2022 as VP of Product design. Shortly after Stacy joined Wish, the company launched its...
Feb 24, 2023•32 min
In this episode of the RETHINK Retail Podcast, host Julia Hare sits down with Mike Keech, CEO of the popular hydration drink taking the internet by storm, Liquid I.V. Mike joined as the CEO of the functional hydration brand, Liquid I.V., in December 2020, and under his leadership, the brand has grown 400%. Mike supported in the growth of several well-respected companies, including Coca-Cola, Diageo, L'Oréal, and Kao. He joined Unilever in 2012 leading the beverages category in Asia-Pacific. His ...
Feb 20, 2023•17 min
In this episode of the RETHINK Retail Podcast, host Paula Macaggi sat down with Matt Bradley, co-founder and director of the Retail Technology Show, to discuss the upcoming April event and why YOU should be planning to attend. Hint: not only will this event boast an impressive roster of retail speakers and exhibitors, but RETHINK Retail will be throwing another BIG RETAIL BASH for our friends across the pond. We will also be hosting an afternoon of Store Tours with Top Retail Influencer Ian Scot...
Feb 10, 2023•12 min
This episode of the RETHINK Retail Podcast was recorded live at the NRF Big Show 2023 on January 16th, 2023. In this episode, host Julia Raymond Hare sits down with Jacee Scoular, senior director of brand marketing strategy at Hollister following her stage session on purpose driven retail with fellow brand executives from Chobani and Nordstrom. Together they discuss trends that are dominating 2023 as well as how the retailer is leaning into purpose with its Hollister Confidence Project and activ...
Feb 06, 2023•12 min
This episode of the RETHINK Retail Podcast was recorded live at the NRF Big Show 2023 on January 16th, 2023. In this episode, host Julia Raymond Hare sits down with Matthew Kaness, CEO of GoodWillFinds, who leads the expansion of the Goodwill Network's recently launched e-commerce site. Together they discuss the retail and sustainability trends that will dominate 2023 as well as how Generation Z has helped the non-profit expanded into the digital world. If you enjoyed this episode, please let us...
Jan 30, 2023•10 min
This episode of the RETHINK Retail Podcast was recorded live at the NRF Big Show 2023 on January 16th, 2023. In this episode, guest host Melissa Minkow sits down with Martin Urruita, global head of retail innovation and experience at Lego, following his packed session at the Big Show. Together they discuss digital innovation and the role digital is playing in Lego's physical store experience, as well as how Lego differentiates its DTC experience strategy from its retailer partner experience. Mar...
Jan 24, 2023•13 min
Welcome to Retail Therapy, a RETHINK Retail exclusive Podcast series where we examine a retailer facing a huge challenge or opportunity and provide actionable steps to revive, revitalize or rebrand them back from oblivion. In this episode, host Gabriella Bock is joined by RETHINK Retail Top Retail Influencer's Andrew Smith and Liza Amlani to examine Forever 21, a fast fashion retailer that lost market dominance almost as quickly as it gained it. This episode of Retail Therapy was brought to you ...
Jan 19, 2023•46 min
Retailers are feeling the weight of competition now more than ever. Combine that with tight margins, continued supply chain, inflation and labor challenges, and it becomes abundantly clear that brands and retailers are in a race to remain relevant. But what does relevancy actually mean to today's consumers, and does the idea of relevancy vary depending on who you ask and what they're buying? And what about where they're buying from? To dive into these questions and more, I spoke with Brian McGly...
Jan 11, 2023•27 min
Did you know, long before JanSport was on the backs of every middle schooler in America it had once been a handmade pack for a group of Mt. Rainer hiking hippies? We didn't either until this week's guest revealed the origins of JanSport, a pop culture icon and America's essential backpack for more than five decades. In our first episode of 2023, host Gabriella Bock is joined by Monica Rigali, JanSport Vice President Global Brand Management, to discuss how the brand has evolved and remained relev...
Jan 04, 2023•35 min
Curious to know what the retail industry will look like in 2023? We were too, so we reached out to some of our friends in the retail industry to uncover what trends will make waves in the new year. In this final episode of 2022, we hear from key industry experts as they weigh in with their predictions for the next year, including the rise of data-driven retail, the impact of a fickle labor market, and the continued popularity of experiential shopping. You'll hear from: – Rick Castello , Head of ...
Dec 19, 2022•25 min
Welcome to Retail Therapy, a RETHINK Retail exclusive Podcast series where we examine a retailer facing a huge challenge or opportunity and provide actionable steps to revive, revitalize or rebrand them back from oblivion. This week we will be looking at category killer and former strip-mall super star now struggling under the crush of even bigger big box stores. Host Gabriella Bock is joined by Rick Watson and Brandon Rael to discuss, yes, you guessed it: Bed, Bath and Beyond. Hosted & Prod...
Dec 15, 2022•34 min
In this episode, guest host Carol Spieckerman sits down with Tom Nolan, CEO of Kendra Scott, the billion-dollar fashion and lifestyle brand launched by namesake designer and former CEO Kendra Scott, who continues to lead the brand’s design, customer experience and philanthropic efforts. Prior to joining Kendra Scott, Tom held senior roles at Ralph Lauren, Conde Nast and as the Founder and CEO of Prospect Brands. During his conversation with Carol, Tom shares his continued vision for the brand an...
Dec 12, 2022•29 min
As retailers face supply chain challenges, labor shortages and record inflation, the upcoming holidays could be the most challenging season yet. Products will be flying off the shelf faster than they can be restocked, and store teams will have more on their plates than they can handle. Join host Morgan Petty for a roundtable discussion with a group of retail experts from Nintendo, Movista, SASR, and The Merchant Life as they explore the latest in-store trends and holiday predictions, what’s real...
Nov 28, 2022•47 min
In this episode, guest host Michelle Evans sits down with Levi Strauss & Co.'s new Global Head of Digital & Emerging Technology Strategy, Dr. Amy Gershkoff Bolles. During their conversation, Dr. Amy and Michelle discuss retail tech innovation and the technologies that have proven themselves the most effective in scaling in today’s hyper-competitive market. Dr. Amy also shares some noteworthy examples of Levi’s recent digital transformation initiatives as well as her thoughts on Web3 and ...
Nov 21, 2022•27 min
In this episode, guest host Haixia Yu is joined by Aaron Levant, founder and CEO of NTWRK, a premier e-commerce platform bringing livestream shopping to the North American market. Launched in 2018, NTWRK has already taken off by storm among Gen Z audiences, working with brands and artists such as Billie Eilish, Doja Cat, Foot Locker, Lancome, and Hulu—just to name a few. During their conversation, Aaron shares his journey to launching NTWRK, including founding AGENDA, a world-famous streetwear f...
Nov 16, 2022•27 min
Welcome to Retail Therapy, a RETHINK Retail exclusive Podcast series where we examine a retailer facing a huge challenge or opportunity and provide actionable steps to revive, revitalize or rebrand them back from oblivion. In this episode, host Gabriella Bock is joined by Steve Dennis and Neil Saunders to examine Macy's, an iconic American department store struggling to keep up in today's competitive retail market.
Nov 14, 2022•45 min
In this episode, guest host Hitha Herzog is joined by Melissa Collins, chief marketing officer at The Container Store, the leading specialty retailer of organizing solutions, custom spaces, and in-home services. During their conversation, Hitha and Melissa discuss The Container Store's recently announced new brand architecture for its offering of custom designed spaces, along with its newest line Preston, which pushes beyond the confines of the brand's former custom closets offering to deliver o...
Nov 07, 2022•20 min
In this episode, host Gabriella Bock is joined by Madelynn Ringo, founder of Ringo Studio, a Brooklyn-based creative collective behind some of the best store concepts including Bala, Studs, Funny Face Bakery and the Museum of Ice Cream. Madelynn is also the Head of Studio Design at Modern Age, a longevity clinic offering expert, proactive care for how you look and feel. Prior to founding Ringo Studio, Madelynn served as the Senior Retail Designer for Glossier, where she was an architectural desi...
Nov 02, 2022•44 min
In this episode of the RETHINK Retail Podcast, hosts Paula Macaggi and Andrew Busby, catch up with EuroSHOP’s Elke Moebius and Ulrich Spaan to discuss the trends making the greatest impact on the European retail landscape, their big retail predictions for next year, as well as what’s in store for EuroSHOP 2023. Elke and Ulrich are leading efforts for the upcoming Euroshop event, which is the world’s largest retail conferences happening next February in Dusseldorf, Germany. About the guests: Elke...
Oct 26, 2022•30 min
In this episode, guest host Emily Pfeiffer is joined by Mike Salguero, founder and CEO of ButcherBox, a leading DTC brand that delivers humanely raised meat and sustainably sourced seafood to consumers across the U.S. Since launching in 2015, ButcherBox has become B Corporation Certified, signaling the brand’s commitment to using its business as a force for good. In 2020, Mike was named an Entrepreneur Of The Year National Award winner by Ernst & Young. During their conversation, Mike shares...
Oct 24, 2022•31 min
This episode of the RETHINK Retail Podcast was recorded live at Groceryshop 2022 in Las Vegas, Nevada on September 22, 2022. On the mic this week is guest host Michael LeBlanc, who is joined by Zach Fishbain, Co-Founder & CEO of Spread the Love, a consumer goods company specializing in clean-label nut butters and jams. Zach and his wife Val founded Spread The Love after gifting jars of homemade peanut butter to wedding guests back in 2013. Since then, the self-funded challenger brand emerged...
Oct 17, 2022•17 min
This episode of the RETHINK Retail Podcast was recorded live at Groceryshop 2022 in Las Vegas, Nevada on September 21, 2022. On the mic this week is guest host Jeff Roster, who is joined by Leslie Vesper, Vice President of Brand Marketing at Frito-Lay, to discuss product innovation and trends in CPG, as well as what it means to be consumer-centric in 2022. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts....
Oct 10, 2022•13 min
