"High self-worth leaders want to create environments where everyone can flourish. Low self-worth leaders create environments that control people. So, if they're willing to work on their self-worth… we can build a democratic company in a Democratic Leadership style… seeing how employees feel differently when they work in a WorldBlu certified freedom-centered company, because suddenly they're seen. They're treated with dignity. They're treated with respect. They're treated as a person who has wort...
Sep 27, 2024•46 min•Ep. 35
"I present a vision of the world the way it was meant to be… As we come together in organizations, we need leaders who know how to be good stewards of the people who join this organization, and we send them home fulfilled each night, which will create better families, heal the brokenness we're seeing in our communities… We could heal the brokenness in the world, if we had leaders who had the skills and courage to care." S03E01 of the Rethink Culture podcast shines the spotlight on Bob Chapman , ...
Sep 13, 2024•50 min•Ep. 34
"I learned a very hard lesson in my early twenties when I was running my painting business. I had a lot of my painters quit partway through the summer and I didn't understand why they were quitting on me… I was dictating. I wasn't inspiring them. I wasn't sharing my vision with them or my goals. I wasn't treating them like teammates. I was being a dictator. And my dad said to me, Kristi, people are priority. If you don't have a great team of people, you've got nothing. So make people your priori...
Sep 01, 2024•36 min•Ep. 33
"If leaders are willing to be vulnerable and listen to their employees.. those are cultures which empower everyone to feel safe and to bring their whole selves to work... A lot of leaders are still trying to hide behind stuff.. and they are not sleeping well at night. The most peaceful place for a leader to be is to have stated values and then can stand in the spotlight of those values." While Rethink Culture is relaxing on summer holidays, we thought we'd bring you one of the podcast classics -...
Aug 16, 2024•46 min•Ep. 31
"We founded the company with a crazy big mission. We wanted to end human suffering in the world as it relates to technology, by returning joy to both technology and to the teams that design it and build it… I had this picture in my head of, what do I want my work life to look like? And I thought… a big opening collaborative work environment, a place filled with human energy, a lot of collaboration, doing interesting, new, innovative things together, accomplishing big goals, not as individuals, b...
Aug 02, 2024•50 min•Ep. 32
"I always hesitate a bit when organizations are like, happiness, happiness, happiness… because our pitfalls will never go away… I will always have those pitfalls. But if I can become conscious and intentional, then I can start to own my pitfalls instead of my pitfalls owning me. And I can start to take responsibility for them… We can talk about it together and no one ever punishes someone for being in their pitfall… We might lovingly make someone aware of it, give them feedback or encourage them...
Jul 19, 2024•51 min•Ep. 30
"Leaders are usually less perfect than we were taught, or books tell us about them because leading is a very complicated thing… I always like to joke with my clients… when they say, we don't know how we're going to take our culture to the next level. I tell them, give me the ingredients you have, and I'm going to help you out the same way that sometimes I get invited to a friend's house and say, tell me what you have in the kitchen… and I'm going to create some recipe with that… Each company req...
Jun 28, 2024•46 min•Ep. 29
"You can't be productive unless your team is happy… It's not the foosball tables and the perks. It's that deeper happiness that comes from doing some meaningful work for people that you like and respect, working with people that you like and respect." S02E16 of the Rethink Culture podcast shines the spotlight on Nathan Donaldson from New Zealand. Nathan is the CEO and founder of Boost, a custom software agency for government that runs without managers. He is also the author of the book "Unicorns...
Jun 14, 2024•49 min•Ep. 28
"As a manager, as a leader… one of your goals is to build the best team that you can afford… So when people say, I can't attract any talent… it's not the talent's fault. Just because you have a job… just because you have a vacancy, there is no God-given right for amazing people to show up at your door and apply for it… Are you a shit place to work or are you an amazing place to work?" S02E15 of the Rethink Culture podcast shines the spotlight on Dominic Monkhouse , Business Coach and CEO Mentor....
May 31, 2024•52 min•Ep. 27
"I think business owners have to really rethink who and how they hire, our judgments, our biases, and what as a society we can do, even as a small business like mine, to make it a more vibrant and equitable place... I wanted to make sure that we were treating everybody, no matter what their background was, where they were from, what language they spoke, what addiction they were overcoming, what jail sentence they had served, I wanted all of those people to have a level playing field." S02E14 of ...
May 17, 2024•46 min•Ep. 26
"If you're not properly leading yourself, it's hard to lead others... How you do one thing is how you do everything. And if… the three areas of your life, if they're in order, if… yourself, mind, body, spirit is good and your family and relationships is good, then it's much easier to be good in the work world." S02E13 of the Rethink Culture podcast shines the spotlight on David Henzel , a serial entrepreneur who owns several businesses with over 500 employees. Among his recent ventures are TaskD...
May 03, 2024•39 min•Ep. 25
"What I would tell a leader is that culture starts with you, but it's made up of the collective. You have to set the tone for it and be that role model. You have to inspire people to be their greatest. Don't be afraid to put your people first… You have to be intentional about it… So don't tolerate people who are taking away from the culture… You are that beacon. You should be the culture evangelist. If you aren't, then I think that you are really missing out on an opportunity to build a lasting,...
Apr 19, 2024•51 min•Ep. 24
"I tell founders this all the time, your goal is to build the company, the environment, to build the place where all the best people in your industry want to work and never want to leave." S02E11 of the Rethink Culture podcast shines the spotlight on Jeff Hoffman , a successful entrepreneur, CEO, motivational speaker, and Hollywood film producer. He has also the producer a Grammy-winning jazz album and served as executive producer of an Emmy-winning television show. Throughout his career, he has...
Apr 05, 2024•45 min•Ep. 23
"If it was easy to become a great leader, we would have totally different politics, totally different companies, totally different burnout rates… "Okay, interesting, why is it so difficult for me?" I think investigating that makes us humans. And that makes you also a better leader if you understand what happens inside yourself. It's also easier to be compassionate with others." S02E10 of the Rethink Culture podcast shines the spotlight on Wendy Van Ierschot , visionary founder and CEO of VIE peo...
Mar 22, 2024•45 min•Ep. 22
"The best organizations will win the battle for talent by creating cultures that allow people to be their best more frequently. And that means one of your practices as a leader needs to be gathering stories that tell you when your people are at their best." S02E09 of the Rethink Culture podcast shines the spotlight on Spencer Harrison , a professor of organizational behaviour at INSEAD Business School and a TED speaker. Spencer's expertise and research are widely recognized in the field, and his...
Mar 08, 2024•54 min•Ep. 21
"No leader should lead alone. … they need a peer group, they need people they can share with, they need to be continually learning and developing, and they need … a support network. It's very easy for a leader to get to a point in their career where they know themselves well, they can be self-aware, they can develop the skills and be a passionate and vital leader inside an organisation. But unless they've got a safe space to unpackage things and grow and develop and learn how to handle tricky si...
Feb 23, 2024•50 min•Ep. 20
"I always ask people right from the start to talk to me and decide what you want to be famous for… So, what's your intention in terms of that space and getting tasks done? … What's your intention in terms of the relationships that you want to have? What's your intention for the reputation of the team that you will serve?" S02E07 of the Rethink Culture podcast shines the spotlight on Bruce Sullivan , keynote speaker, author, and business leader, voted Australian Keynote Speaker of the Year. Bruce...
Feb 09, 2024•51 min•Ep. 19
"If you're listening, you're on one or the other side of this quote, and the quote is, none of us will build great companies. We will lead incredible people who will build great companies. You either agree with that or you don't… It's a choice. It's a conscious choice." S02E06 of the Rethink Culture podcast shines the spotlight on Canadian entrepreneur Ron Lovett , CEO and chief community officer of VIDA Living, author of ‘Scaling Culture’ and ‘Outrageous Empowerment’, as well as podcast host of...
Jan 26, 2024•49 min•Ep. 18
“You lead human beings and human beings have lives and sometimes those lives are going really well and other times are dealing with challenges. Recognize the humanity in the people that you lead… If we lean in with curiosity and lean in with compassion first and we make people feel like they are genuinely cared about and valued as part of our team, you will see people accomplish things that you just wouldn't imagine. Creating culture starts from genuinely caring about the people that are on your...
Jan 12, 2024•51 min•Ep. 17
“In the first 100 days in most organizations, employees feel overwhelmed. They feel unconnected. They feel unseen, unheard, unappreciated … I think lots of times leaders will say, well, it will be better if we're all back in the office. Why? What proof do you have? What data do you have? Because as we look anecdotally at anecdata or we look systemically or statistically at research data, it seems to indicate that the great majority of employees are happier working remotely than want to work in t...
Dec 29, 2023•52 min•Ep. 16
"Culture is not about popcorn, peanuts, ping pong. It's about having a heart of gold and a backbone of steel. […] Be a caring organization […] It's a balance between being tough minded and tenderhearted. […] It's simple, it's not easy, and time is not your friend." Episode S02E03 of the Rethink Culture podcast shines the spotlight on the incredible Garry Ridge. Garry is a “champion-of-hope” leader and has defined culture at the WD-40 Company for an impressive 35 years. He is currently serving as...
Dec 15, 2023•38 min•Ep. 15
“The thing to be careful about, which always worried me, was just drinking your own Kool-Aid too much… “strong convictions, loosely held” the value of the company, which means that this is our culture, this is how we do things. We're very, very committed to this... if you come along and you speak a truth that's going to improve or… invalidate something in here we are not attached to it. We will throw it out and adopt your truth... So I think it's extremely important… when creating your culture t...
Nov 30, 2023•44 min•Ep. 14
"I always think of culture like a garden. […] We're always in the middle of the journey. There's no real finish line to culture. It's always like that garden. You're always replanting it. You're always finding new crops. You're finding a new kind of seed to plant. And sometimes it doesn't work out and it's a failure. That's OK, too. There's learning in that as well." S02E01 of the Rethink Culture podcast shines the spotlight on Erik Lilla, the Founder and CEO of Metro Star Gymnastics, a large gy...
Nov 14, 2023•45 min•Ep. 13
“Is it companies who put employees first? Do they perform better than companies who put customers first? Or those that put stakeholders first?. I thought it was a fundamental question needed to be answered. And the answer [the came through John Kotter’s research] surprised everybody… The companies that outperformed by a factor of 10 were those that treated all 3 equally. That the employees, customers, and shareholders were all like a 3-legged stool.” S01E12 of the Rethink Culture podcast shines ...
Oct 26, 2023•31 min•Ep. 12
“I think that culture has always been there […] There are two fish swimming in a pond, and a bigger fish swims past them and says, “How's the water?”. And when he swims away, the fish look at each other and say, “What's water?” […] Culture is always there. It's always around you. You can feel it, but you don't even realize you're in it.” S01E11 of the Rethink Culture podcast shines the spotlight on Miren Oca, the visionary behind the Ocaquatics swim school in Miami, a business whose primary cust...
Oct 09, 2023•43 min•Ep. 11
“Who you choose as your partner, what you choose as your vacation or your place of work, or the community you choose to live in, I think if these are not aligned to your values, you have a very low chance of success in the long run.” S01E10 of the Rethink Culture podcast shines the spotlight on Robert Glazer, founder and chairman of Acceleration Partners, a global affiliate marketing agency that’s recognized by the Glassdoor Employee Choice Awards for two years in a row. He's also the author of ...
Sep 18, 2023•44 min•Ep. 10
“We ‘re a service business that just happens to to collect waste. I never get out of the bed in the morning thinking I’ m in the waste industry. Never, ever, ever. I don’t go to the waste management trade shows. Personally I can’t think of anything worse to do. It doesn’t inspire me. But I will read every book about the service industry. I wanna know what’s the best service industry in Asia. I wanna know what’s the best service industry in the US. What’s the latest thinking in service? And then ...
Aug 21, 2023•46 min•Ep. 9
“The first thing that I needed to do was to start creating a safe space for my staff to challenge me. The harder part was for my staff to fail. And sometimes when they failed, we lost clients. And that was really bitter, bitter pills to swallow. But I realised very quickly that if I was to create the safe space, I had to stop micromanaging. Because the minute I started micromanaging, the space was no longer safe. “ S01E08 of the Rethink Culture podcast shines the spotlight on Dillon Jeary, a Cap...
Aug 03, 2023•48 min•Ep. 8
“Why should I constrain myself with Seattle’s geographic region when I can get talent throughout the world. Yes, it’s more challenging and I have to do more processes and technology to facilitate, but I believe fundamentally that there’s more talent that I can access and that outweighs having geographic proximity to the office.” S01E07 of the Rethink Culture podcast features David Niu, a serial entrepreneur, who founded NetConversions, BuddyTV and TINYpulse, all of which were acquired by publicl...
May 29, 2023•35 min•Ep. 7
“The culture I had at the time was the wrong culture, but it was the culture I deserved. It wasn’t my people. It wasn’t my clients. It wasn’t the environment. It wasn’t the economy. It was me. It was me trying to be the boss, to drive my team as opposed to the leader to lead my team” S01E06 of the Rethink Culture podcast features Arnie Malham, author of Worth Doing Wrong, founder of BetterBookClub and CJ Advertising, an award-winning CEO, eight-figure entrepreneur, and best-selling author who he...
May 08, 2023•35 min•Ep. 6
