RESTAURANT STRATEGY - podcast cover

RESTAURANT STRATEGY

The Restaurant Strategy podcast is dedicated helping independent restaurant owners increase the profitability of their restaurants. Hosted by industry expert, Chip Klose, the focus is split between operations and marketing... two episodes every single week. What would your life look like if your restaurant could deliver consistent, predictable 20% returns?
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Episodes

FIXING RESTAURANTS (PART 8) - Employee Churn

#371 - FIXING RESTAURANTS (PART 8) - Employee Churn ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT : marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS Get inside the minds of 1,500 restaurant employees to find out what motivates them, what makes them quit, and learn the simple practices that can help you limit your churn. ...

Aug 26, 202426 minEp. 371

FIXING RESTAURANTS (PART 7) - Innovation

#370 - FIXING RESTAURANTS (PART 7) - Innovation ***** This week's episode is brought to you by: MARQII Marqii is your one-stop-shop for listings management and reputation management. Collect reviews in one place to make responding easy and effortless and win the SEO game to land at the top of more search results. Win back guests and put more butts in the seats with Marqii. VISIT: https://marqii.com/ ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform f...

Aug 22, 202424 minEp. 370

FIXING RESTAURANTS (PART 6) - Evolution

#369 - FIXING RESTAURANTS (PART 6) - Evolution ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: https://kickfin.com/demo/ ***** This week's episode is brought to you by: POPMENU If you’re a res...

Aug 19, 202433 minEp. 369

FIXING RESTAURANTS (PART 5) - 80 Hour Workweeks

#368 - FIXING RESTAURANTS (PART 5) - 80 Hour Workweeks ***** This week's episode is brought to you by: MARQII Marqii is your one-stop-shop for listings management and reputation management. Collect reviews in one place to make responding easy and effortless and win the SEO game to land at the top of more search results. Win back guests and put more butts in the seats with Marqii. VISIT: https://marqii.com/ ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management pla...

Aug 15, 202419 minEp. 368

FIXING RESTAURANTS (PART 4) - The Reservation Bots

#367 - FIXING RESTAURANTS (PART 4) - The Reservation Bots ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: https://kickfin.com/demo/ ***** This week's episode is brought to you by: POPMENU If y...

Aug 12, 202416 minEp. 367

FIXING RESTAURANTS (PART 3) - The Importance of Value

#366 - FIXING RESTAURANTS (PART 3) - The Importance of Value ***** This week's episode is brought to you by: AVERO Increase your profitability using the industry's best kept secret weapon. VISIT: https://averoinc.com/ ***** FIXING RESTAURANTS - PART 3 Value = Worth - Price ***** Want a FREE copy of my book? Just pay $3.92 in shipping using the link below! VISIT: https://restaurantstrategyagency.com/free-book-page Read to learn more about thre P3 Mastermind? VISIT: https://www.restaurantstrategyp...

Aug 08, 202413 minEp. 366

FIXING RESTAURANTS (PART 2) - Bad Service

#365 - FIXING RESTAURANTS (PART 2) - Bad Service ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT : marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS Get inside the minds of 1,500 restaurant employees to find out what motivates them, what makes them quit, and learn the simple practices that can help you limit your churn. Dow...

Aug 05, 202426 minEp. 365

FIXING RESTAURANTS (PART 1) - The Sea of Sameness

#364 - FIXING RESTAURANTS (PART 1) - The Sea of Sameness ***** This week's episode is brought to you by: AVERO Increase your profitability using the industry's best kept secret weapon. VISIT: https://averoinc.com/ ***** FIXING RESTAURANTS - PART 1 The reason so many restaurants struggle is because there is a SAMENESS about so many of our properties. We don't need a newer version of something we already have. We need something bold and interesting... something that doesn't already exist. That's h...

Aug 01, 202416 minEp. 364

Scott Greenberg, Author of the New Book, STOP THE SHIFT SHOW

#363 - Scott Greenberg, Author of the New Book, STOP THE SHIFT SHOW ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT : marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS Get inside the minds of 1,500 restaurant employees to find out what motivates them, what makes them quit, and learn the simple practices that can help you li...

Jul 29, 202459 minEp. 363

Five Takeaways from the Profitability Summit in St. Louis

#362 - Five Takeaways from the Profitability Summit in St. Louis ***** This week's episode is brought to you by: MARQII Marqii is your one-stop-shop for listings management and reputation management. Collect reviews in one place to make responding easy and effortless and win the SEO game to land at the top of more search results. Win back guests and put more butts in the seats with Marqii. VISIT: https://marqii.com/ ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team mana...

Jul 25, 202423 minEp. 362

Jason Hedges, Mixologist and Author of the New Book, The Seasonal Cocktail (ENCORE)

#361 - Jason Hedges, Mixologist and Author of the New Book, The Seasonal Cocktail (ENCORE) ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: https://kickfin.com/demo/ ***** This week's episode i...

Jul 22, 20241 hr 17 minEp. 361

The Only Thing That Matters (ENCORE)

#360 - The Only Thing That Matters (ENCORE) ***** This week's episode is brought to you by: MARQII Marqii is your one-stop-shop for listings management and reputation management. Collect reviews in one place to make responding easy and effortless and win the SEO game to land at the top of more search results. Win back guests and put more butts in the seats with Marqii. VISIT: https://marqii.com/ ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for r...

Jul 18, 202431 minEp. 360

Devin Eichler, P3 Member and Owner of Crafty Cow (Milwaukee, WI)

#359 - Devin Eichler, P3 Member and Owner of Crafty Cow (Milwaukee, WI) ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: https://kickfin.com/demo/ ***** This week's episode is brought to you by...

Jul 15, 20241 hr 1 minEp. 359

We Suck at Training, But This is How to Do It Better

#358 - We Suck at Training, But This is How to Do It Better ***** This week's episode is brought to you by: AVERO Increase your profitability using the industry's best kept secret weapon. VISIT: https://averoinc.com/ ***** Adopt a three-tiered training program. All the details on today's episode! ***** Want a FREE copy of my book? Just pay $3.92 in shipping using the link below! VISIT: h https://restaurantstrategyagency.com/free-book?mcp_token=eyJwaWQiOjEwMDQ4Mzk1MjAyOTQwMywic2lkIjoxODY0MTU4ODUx...

Jul 11, 202420 minEp. 358

Chef Franklin Becker on the Art of Restaurant Openings

#357 - Chef Franklin Becker on the Art of Restaurant Openings ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT : marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS Get inside the minds of 1,500 restaurant employees to find out what motivates them, what makes them quit, and learn the simple practices that can help you limit yo...

Jul 08, 20241 hr 9 minEp. 357

8 Simple Do's and Don'ts for Leveraging Third Party Platforms

#356 - 8 Simple Do's and Don'ts for Leveraging Third Party Platforms ***** This week's episode is brought to you by: AVERO Increase your profitability using the industry's best kept secret weapon. VISIT: https://averoinc.com/ ***** Do these 8 things and you'll be miles ahead of your competitors when it comes to leveraging all of those third party platforms! ***** Want a FREE copy of my book? Just pay $3.92 in shipping using the link below! VISIT: h https://restaurantstrategyagency.com/free-book?...

Jul 04, 202417 minEp. 356

James Beard Award-Winner, Chef Katie Button of Cúrate (Asheville, NC)

#355 - James Beard Award-Winner, Chef Katie Button of Cúrate (Asheville, NC) ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT : marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS Get inside the minds of 1,500 restaurant employees to find out what motivates them, what makes them quit, and learn the simple practices that can he...

Jul 01, 20241 hr 3 minEp. 355

8 Simple Email Marketing Do's and Don'ts

#354 - 8 Simple Email Marketing Do's and Don'ts ***** This week's episode is brought to you by: MARQII Marqii is your one-stop-shop for listings management and reputation management. Collect reviews in one place to make responding easy and effortless and win the SEO game to land at the top of more search results. Win back guests and put more butts in the seats with Marqii. VISIT: https://marqii.com/ ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform f...

Jun 27, 202428 minEp. 354

Henry Kaminski Jr., Chief Marketing Officer for Fabio Viviani Hospitality

#353 - Henry Kaminski Jr., Chief Marketing Officer for Fabio Viviani Hospitality ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: https://kickfin.com/demo/ ***** This week's episode is brought ...

Jun 24, 202458 minEp. 353

8 Simple Website Do's and Don'ts

#352 - 8 Simple Website Do's and Don'ts ***** This week's episode is brought to you by: MARQII Marqii is your one-stop-shop for listings management and reputation management. Collect reviews in one place to make responding easy and effortless and win the SEO game to land at the top of more search results. Win back guests and put more butts in the seats with Marqii. VISIT: https://marqii.com/ ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for resta...

Jun 20, 202420 minEp. 352

Building a Better Restaurant with the Owners of Nashville Hotspot, Noko (ENCORE)

#351 - Building a Better Restaurant with the Owners of Nashville Hotspot, Noko (ENCORE) ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: https://kickfin.com/demo/ ***** This week's episode is b...

Jun 17, 20241 hr 6 minEp. 351

The 5 Best Ways to Control COGS (ENCORE)

#350 - The 5 Best Ways to Control COGS (ENCORE) ***** REGISTER NOW for the P3 PROFITABILITY SUMMIT (July 14-16, 2024 in St. Louis, MO): https://www.chipklose.com/events/ticket-p3-profitability-summit ***** Of course, we're talking about the theoretical side of managing food cost, but this is where we should always begin. And if your COGS percentage is out of whack, there's a good chance your portioning and pricing is to blame. But the good news is that COGS problems are the best problems. Why? B...

Jun 13, 202422 minEp. 350

5 Simple Tips for Increasing Profits from 5 Industry Experts

#349 - 5 Simple Tips for Increasing Profits from 5 Industry Experts ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT : marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run y...

Jun 10, 20241 hr 23 minEp. 349

Hospitality is Now About CONVENIENCE and EXPERIENCE

#348 - Hospitality is Now About CONVENIENCE and EXPERIENCE ***** This week's episode is brought to you by: MARQII Marqii is your one-stop-shop for listings management and reputation management. Collect reviews in one place to make responding easy and effortless and win the SEO game to land at the top of more search results. Win back guests and put more butts in the seats with Marqii. VISIT: https://marqii.com/ ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management...

Jun 06, 202430 minEp. 348

Big Time Profits with P3 Mastermind Member, Micah Goldfarb

#347 - Big Time Profits with P3 Mastermind Member, Micah Goldfarb ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT : marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run you...

Jun 03, 20241 hr 1 minEp. 347

The Connection Between Marketing and Creating Culture

#346 - The Connection Between Marketing and Creating Culture ***** Join us in St. Louis, July 14-16, for the P3 PROFITABILITY SUMMIT: https://www.chipklose.com/events/ticket-p3-profitability-summit ***** Most of the time it feels like our job is to get people to do what we want them to do... that applies to our employees, partners, and guests. It has a lot to do with creating culture. And culture has everything to do with behavior. Let me walk you through it on today's episode....

May 30, 202419 minEp. 346

Launching, Growing, and Franchising DIRTY DOUGH with Bennett Maxwell

#345 - Launching, Growing, and Franchising DIRTY DOUGH with Bennett Maxwell ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: https://kickfin.com/demo/ ***** This week's episode is brought to yo...

May 27, 202457 minEp. 345

The What, Why, and How of PROFIT

#344 - The What, Why, and How of PROFIT ***** This week's episode is brought to you by: MARQII Marqii is your one-stop-shop for listings management and reputation management. Collect reviews in one place to make responding easy and effortless and win the SEO game to land at the top of more search results. Win back guests and put more butts in the seats with Marqii. VISIT: https://marqii.com/ ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for resta...

May 23, 202430 minEp. 344

The Art of Making the Sale with Neil Rogers

#343 - The Art of Making the Sale with Neil Rogers ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: https://kickfin.com/demo/ ***** This week's episode is brought to you by: POPMENU If you’re a...

May 20, 202453 minEp. 343

The 10 Things I Know About Running Insanely Profitable Restaurants

#342 - The 10 Things I Know About Running Insanely Profitable Restaurants ***** REGISTER NOW for the P3 PROFITABILITY SUMMIT (July 14-16, 2024 in St. Louis, MO): https://www.chipklose.com/events/ticket-p3-profitability-summit ***** After 25 years in the industry, helping hundreds of restaurant owners generate consistent, predictable 20% profits month after month... these are the 10 things I KNOW about running an insanely profitable restaurant. Listed below, with tactical advice on the podcast to...

May 16, 202435 minEp. 342
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