#341 - INTERVIEW with Cook, Critic, and Author, Corey Mintz ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT : marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your busi...
May 13, 2024•1 hr 7 min•Ep. 341
#340 - Tech Stack "Must Haves" for Your Restaurant ***** I get asked all the time... "What are your tech stack must haves?" Today, I'm spilling the beans: SpotOn - Email me directly and I'll connect you with the team over there - chip@chipklose.com MarginEdge - https://www.marginedge.com/lp/chip 7shifts - https://www.7shifts.com/restaurantstrategy/ Sevenrooms - https://sevenrooms.com/ Chowly - https://chowly.com/ Mailchimp - https://mailchimp.com/ Kickfin - https://www.kickfin.com/demo/ Marqii -...
May 09, 2024•24 min•Ep. 340
#339 - Restaurateur and Activist, Yannick Benjamin (ENCORE) ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT : marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your busi...
May 06, 2024•1 hr 11 min•Ep. 339
#338 - The Difference Between Leadership and Management ***** This week's episode is brought to you by: MARQII Marqii is your one-stop-shop for listings management and reputation management. Collect reviews in one place to make responding easy and effortless and win the SEO game to land at the top of more search results. Win back guests and put more butts in the seats with Marqii. VISIT: https://marqii.com/ ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management pl...
May 02, 2024•26 min•Ep. 338
#337 - The Power of Launching a Zero Proof Beverage Program with Heather Ransome ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: https://kickfin.com/demo/ ***** This week's episode is brought ...
Apr 29, 2024•1 hr 1 min•Ep. 337
#336 - The 6 Big Complaints I Just Can't Stand (ENCORE) ***** This week's episode is brought to you by: MARQII Marqii is your one-stop-shop for listings management and reputation management. Collect reviews in one place to make responding easy and effortless and win the SEO game to land at the top of more search results. Win back guests and put more butts in the seats with Marqii. VISIT: https://marqii.com/ ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management pl...
Apr 25, 2024•49 min•Ep. 336
#335 - Mike Bausch, Owner of Andolini's Pizza and Author of Unsliced ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: https://kickfin.com/demo/ ***** This week's episode is brought to you by: P...
Apr 22, 2024•1 hr 29 min•Ep. 335
#334 - Excerpts from The Restaurant Marketing Mindset (ENCORE) ***** This week's episode is brought to you by: TRIPLESEAT Revolutionize your private event planning with Tripleseat's all-in-one platform. Boost new booking sales by 30%, generate more leads, create contracts, BEOs, and more. Plus listeners of the show get a discount when you sign up. VISIT: https://tripleseat.com/restaurantstrategy/ ***** This week I'm reading the first two chapters from my new book, The Restaurant Marketing Mindse...
Apr 18, 2024•28 min•Ep. 334
#333 - Welcoming Back Bo Davis, Founder and CEO of MarginEdge ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT : marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your bu...
Apr 15, 2024•56 min•Ep. 333
#332 - The VERY BEST Ways to Increase Check Average by 15 Percent ***** This week's episode is brought to you by: TRIPLESEAT Revolutionize your private event planning with Tripleseat's all-in-one platform. Boost new booking sales by 30%, generate more leads, create contracts, BEOs, and more. Plus listeners of the show get a discount when you sign up. VISIT: https://tripleseat.com/restaurantstrategy/ ***** When it comes to full service restaurants, there are really only 4 opportunities to impact ...
Apr 11, 2024•26 min•Ep. 332
#331 - Co-Owner of Boka Restaurant Group, Kevin Boehm (ENCORE) ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT : marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your b...
Apr 08, 2024•1 hr 14 min•Ep. 331
#330 - Six Takeaways from Bar & Restaurant Expo (Las Vegas, NV) ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 r...
Apr 04, 2024•26 min•Ep. 330
#329 - Talking Systems and Goals with Boqueria's Emma Blecker ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: https://kickfin.com/demo/ ***** This week's episode is brought to you by: POPMENU ...
Apr 01, 2024•1 hr 3 min•Ep. 329
#328 - How to WIN with a Great Organic Social Media Presence ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaura...
Mar 28, 2024•25 min•Ep. 328
#327 - Founder of Craveworthy Brands, Gregg Majewski ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: https://kickfin.com/demo/ ***** This week's episode is brought to you by: POPMENU If you’re...
Mar 25, 2024•1 hr 14 min•Ep. 327
#326 - Facebook Ad Strategies that Generate 4X ROI ***** This week's episode is brought to you by: TRIPLESEAT Revolutionize your private event planning with Tripleseat's all-in-one platform. Boost new booking sales by 30%, generate more leads, create contracts, BEOs, and more. Plus listeners of the show get a discount when you sign up. VISIT: https://tripleseat.com/restaurantstrategy/ ***** Most restaurants do not spend money on the social media platforms like Facebook and Instagram. On today's ...
Mar 21, 2024•24 min•Ep. 326
#325 - Turning Restaurant Managers into Industry Leaders with Author, Jason E. Brooks ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT : marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need...
Mar 18, 2024•1 hr•Ep. 325
#324 - How to Get More 5-Star Reviews on Google and Yelp ***** This week's episode is brought to you by: TRIPLESEAT Revolutionize your private event planning with Tripleseat's all-in-one platform. Boost new booking sales by 30%, generate more leads, create contracts, BEOs, and more. Plus listeners of the show get a discount when you sign up. VISIT: https://tripleseat.com/restaurantstrategy/ ***** This week we're talking about all about the importance of reputation management! ***** Ready for con...
Mar 14, 2024•26 min•Ep. 324
#323 - Bringing the Taste of Haiti to the Big Apple with Chef Wesly Jean Simon ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT : marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to hel...
Mar 11, 2024•55 min•Ep. 323
#322 - The Psychology of Price (ENCORE) ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts tod...
Mar 07, 2024•38 min•Ep. 322
#321 - Creating Authentic Leaders with Executive Coach, Steve Schloss (ENCORE) ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: https://kickfin.com/demo/ ***** This week's episode is brought to...
Mar 04, 2024•1 hr 11 min•Ep. 321
#320 - RETHINK: Profitability ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restau...
Feb 29, 2024•22 min•Ep. 320
#319 - RETHINK: Convenience and Experience ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: https://kickfin.com/demo/ ***** This week's episode is brought to you by: POPMENU If you’re a restaur...
Feb 26, 2024•20 min•Ep. 319
#318 - RETHINK: Technology ***** This week's episode is brought to you by: TRIPLESEAT Revolutionize your private event planning with Tripleseat's all-in-one platform. Boost new booking sales by 30%, generate more leads, create contracts, BEOs, and more. Plus listeners of the show get a discount when you sign up. VISIT: https://tripleseat.com/restaurantstrategy/ ***** RETHINKING RESTAURANTS - Part 8 This is it... we're finally talking about how we rethink technology. And I don't think it's the co...
Feb 22, 2024•27 min•Ep. 318
#317 - RETHINK: Education and Development ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT : marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Be...
Feb 19, 2024•34 min•Ep. 317
#316 - RETHINK: Compensation ***** This week's episode is brought to you by: TRIPLESEAT Revolutionize your private event planning with Tripleseat's all-in-one platform. Boost new booking sales by 30%, generate more leads, create contracts, BEOs, and more. Plus listeners of the show get a discount when you sign up. VISIT: https://tripleseat.com/restaurantstrategy/ ***** RETHINKING RESTAURANTS - Part 6 This is the 6th installment of a 10-episode arc where I'm challenging you to think outside the b...
Feb 15, 2024•25 min•Ep. 316
#315 - RETHINK: The Customer Journey ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT : marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better ...
Feb 12, 2024•38 min•Ep. 315
#314 - RETHINK: Cuisine ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant S...
Feb 08, 2024•19 min•Ep. 314
#313 - RETHINK: The Service Model ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: https://kickfin.com/demo/ ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner...
Feb 05, 2024•42 min•Ep. 313
#312 - RETHINK: Pricing ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant S...
Feb 01, 2024•29 min•Ep. 312