#311 - RETHINK: The Business Model ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: https://kickfin.com/demo/ ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owne...
Jan 29, 2024•26 min•Ep. 311
#310 - 10 Takeaways from Our VERY FIRST In-Person Marketing Summit ***** This week's episode is brought to you by: TRIPLESEAT Revolutionize your private event planning with Tripleseat's all-in-one platform. Boost new booking sales by 30%, generate more leads, create contracts, BEOs, and more. Plus listeners of the show get a discount when you sign up. VISIT: https://tripleseat.com/restaurantstrategy/ ***** Last week we hosted our very first in-person event, The P3 Marketing Summit, down in Colum...
Jan 25, 2024•35 min•Ep. 310
#309 - Dimitri Karousis, GM and Executive Chef of Nick's Lobster in Brooklyn, NY ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT : marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to h...
Jan 22, 2024•58 min•Ep. 309
308 - How to Market in Reverse (ENCORE) ***** This week's episode is brought to you by: TRIPLESEAT Revolutionize your private event planning with Tripleseat's all-in-one platform. Boost new booking sales by 30%, generate more leads, create contracts, BEOs, and more. Plus listeners of the show get a discount when you sign up. VISIT: https://tripleseat.com/restaurantstrategy/ ***** There are two ways to market... 1) You create a product and try to find people who might want that product. 2) You fi...
Jan 18, 2024•28 min•Ep. 308
#307 - The Power of Reputation Management with Marqii Founder, Avi Goren ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT : marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you ...
Jan 15, 2024•1 hr 1 min•Ep. 307
#306 - The 5 Best Ways to Control COGS ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts toda...
Jan 11, 2024•22 min•Ep. 306
#305 - Jason Hedges, Mixologist and Author of the New Book, The Seasonal Cocktail ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: https://kickfin.com/demo/ ***** This week's episode is brought...
Jan 08, 2024•1 hr 17 min•Ep. 305
304 - The Only Thing That Matters ***** This week's episode is brought to you by: TRIPLESEAT Revolutionize your private event planning with Tripleseat's all-in-one platform. Boost new booking sales by 30%, generate more leads, create contracts, BEOs, and more. Plus listeners of the show get a discount when you sign up. VISIT: https://tripleseat.com/restaurantstrategy/ ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to ...
Jan 04, 2024•32 min•Ep. 304
#303 - Talking Customer Centricity with Wharton Professor, Peter Fader (ENCORE) ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: https://kickfin.com/demo/ ***** This week's episode is brought t...
Jan 01, 2024•1 hr 3 min•Ep. 303
Too often we focus on that ONE BRILLIANT IDEA... that stroke of genius... the silver bullet that will fix all of our problems. But I don't believe in inspiration; I believe in the creative habit. Creativity is a mysterious pool of energy that expands the more we dip into it. And so I think we need to make time to be creative every single day. To that end, I'm going to make 2024 the year of ideas. I have no shortage of ideas and so I'm going to share them every week here on the podcast. But more ...
Jan 01, 2024•4 min
302 - Setting Goals and Getting Organized for 2024 (ENCORE) ***** This week's episode is brought to you by: TRIPLESEAT Revolutionize your private event planning with Tripleseat's all-in-one platform. Boost new booking sales by 30%, generate more leads, create contracts, BEOs, and more. Plus listeners of the show get a discount when you sign up. VISIT: https://tripleseat.com/restaurantstrategy/ ***** This is an encore presentation of an episode that originally aired this time last year. It's all ...
Dec 28, 2023•37 min•Ep. 302
#301 - Jonathan Morse, Founder and CEO of Tripleseat ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT : marginedge.com/chip ***** Jonathan Morse comes from the restaurant and event management side of things, but has spent a signifcant portion of his professional career in tech as well. So it was perhaps inevitable that he would ultimately build a pie...
Dec 25, 2023•55 min•Ep. 301
#300 - Celebrating 300 Episodes of the Restaurant Strategy Podcast ***** We are only selling 100 tickets to the P3 Marketing Summit... and there are only 20 left. SNAG ONE HERE: https://www.restaurantstrategypodcast.com/2024-marketing-summit Co-hosted by Chip Klose and Rev Ciancio, this is specifically geared toward independent owners and operators who are ready to level up when it comes to marketing. 3 days 5 workshops 2 parties JOIN US: https://www.restaurantstrategypodcast.com/2024-marketing-...
Dec 21, 2023•40 min•Ep. 300
#299 - How to Make Kids Feel More Included (an interview with my son!) ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT : marginedge.com/chip ***** I had a life before kids and now I have a life with one. And to say it changes your perspective would be an understatement. (I'm sure the parents out there can appreciate that statement.) But I'm constant...
Dec 18, 2023•42 min•Ep. 299
#298 - Could Your Restaurant Survive Without You? ***** We are only selling 100 tickets to the P3 Marketing Summit... SNAG ONE HERE: https://www.restaurantstrategypodcast.com/2024-marketing-summit Co-hosted by Chip Klose and Rev Ciancio, this is specifically geared toward independent owners and operators who are ready to level up when it comes to marketing. 3 days 5 workshops 2 parties And there are only 40 spots left... JOIN US: https://www.restaurantstrategypodcast.com/2024-marketing-summit **...
Dec 14, 2023•16 min•Ep. 298
#297 - Talking Restaurant AI and Tech Solutions with Popmenu Co-Founders, Brendan Sweeney and Tony Roy ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: https://kickfin.com/demo/ ***** This week...
Dec 11, 2023•1 hr 20 min•Ep. 297
#296 - A Proven Strategy to Sell $100K in Gift Cards ***** We are only selling 100 tickets to the P3 Marketing Summit... SNAG ONE HERE: https://www.restaurantstrategypodcast.com/2024-marketing-summit Co-hosted by Chip Klose and Rev Ciancio, this is specifically geared toward independent owners and operators who are ready to level up when it comes to marketing. 3 days 5 workshops 2 parties And there are only 40 spots left... JOIN US: https://www.restaurantstrategypodcast.com/2024-marketing-summit...
Dec 07, 2023•22 min•Ep. 296
295 - Talking Hyper Growth with Pepper Lunch Superstar, Troy Hooper ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: https://kickfin.com/demo/ ***** This week's episode is brought to you by: PO...
Dec 04, 2023•1 hr 22 min•Ep. 295
294 - Strategies for Growing Catering and Private Dining (ENCORE) ***** This week's episode is brought to you by: TRIPLESEAT Revolutionize your private event planning with Tripleseat's all-in-one platform. Boost new booking sales by 30%, generate more leads, create contracts, BEOs, and more. Plus listeners of the show get a discount when you sign up. VISIT: https://tripleseat.com/restaurantstrategy/ ***** This week's episode is brought to you by the P3 Marketing Summit 3 days, 2 parties, and 5 d...
Nov 30, 2023•38 min•Ep. 294
293 - Restaurant Marketing Roundtable (Marketing Summit Preview) ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT : marginedge.com/chip ***** In January we'll be hosting our first live event down in Columbia, SC. The P3 Marketing Summit will be 3 days, 5 workshops, and 2 networking parties. (Did I mention "open bar"?) Since this is the first one EVER...
Nov 27, 2023•1 hr 8 min•Ep. 293
292 - Three Ways to Build Deeper Relationships with Your Guests (to Drive More Revenue) ***** This week's episode is brought to you by: TRIPLESEAT Revolutionize your private event planning with Tripleseat's all-in-one platform. Boost new booking sales by 30%, generate more leads, create contracts, BEOs, and more. Plus listeners of the show get a discount when you sign up. VISIT: https://tripleseat.com/restaurantstrategy/ ***** This week's episode is brought to you by the P3 Marketing Summit 3 da...
Nov 23, 2023•26 min•Ep. 292
291 - Understanding the Impact of Marketing Research (ENCORE) ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT : marginedge.com/chip ***** A few years ago I decided to go back to school to get my MBA, and one of my absolute favorite professors was Dr. Ernest Baskin . He attended University of Pennsylvania for undergrad and then got his Master's and P...
Nov 20, 2023•1 hr 15 min•Ep. 291
#290 - Increase Profits with Second Beverage Sales ***** We are only selling 100 tickets to the P3 Marketing Summit... SNAG ONE HERE: https://www.restaurantstrategypodcast.com/2024-marketing-summit Co-hosted by Chip Klose and Rev Ciancio, this is specifically geared toward independent owners and operators who are ready to level up when it comes to marketing. 3 days 5 workshops 2 parties And there are only 40 spots left... JOIN US: https://www.restaurantstrategypodcast.com/2024-marketing-summit *...
Nov 16, 2023•19 min•Ep. 290
289 - Owners of East Nashville Hotspot, Noko ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: https://kickfin.com/demo/ ***** This week's episode is brought to you by: POPMENU If you’re a resta...
Nov 13, 2023•1 hr 5 min•Ep. 289
#288 - The 3 Things You Need to do During a Slowdown ***** We are only selling 100 tickets to the P3 Marketing Summit... SNAG ONE HERE: https://www.restaurantstrategypodcast.com/2024-marketing-summit Co-hosted by Chip Klose and Rev Ciancio, this is specifically geared toward independent owners and operators who are ready to level up when it comes to marketing. 3 days 5 workshops 2 parties And there are only 40 spots left... JOIN US: https://www.restaurantstrategypodcast.com/2024-marketing-summit...
Nov 09, 2023•21 min•Ep. 288
287 - Anthony Bucco, SVP of Culinary Operations for Landmark Hospitality ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: https://kickfin.com/demo/ ***** This week's episode is brought to you b...
Nov 06, 2023•1 hr 6 min•Ep. 287
286 - The Value of Creating Value (ENCORE) ***** This week's episode is brought to you by: TRIPLESEAT Revolutionize your private event planning with Tripleseat's all-in-one platform. Boost new booking sales by 30%, generate more leads, create contracts, BEOs, and more. Plus listeners of the show get a discount when you sign up. VISIT: https://tripleseat.com/restaurantstrategy/ ***** This week's episode is brought to you by the P3 Marketing Summit 3 days, 2 parties, and 5 different workshops with...
Nov 02, 2023•20 min•Ep. 286
285 - Interview with Restaurant Consultant, Ken McGarrie (ENCORE) ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT : marginedge.com/chip ***** Ken McGarrie is one of the smartest (and nicest) people I know in this industry. He's built decades of experience training teams and then wrote a book about everything he's learned along the journey. The book ...
Oct 30, 2023•1 hr 23 min•Ep. 285
284 - The 10 Biggest Mistakes That Keep Restaurants from Hitting 20 Percent Profits (ENCORE) ***** This week's episode is brought to you by: TRIPLESEAT Revolutionize your private event planning with Tripleseat's all-in-one platform. Boost new booking sales by 30%, generate more leads, create contracts, BEOs, and more. Plus listeners of the show get a discount when you sign up. VISIT: https://tripleseat.com/restaurantstrategy/ ***** This week's episode is brought to you by the P3 Marketing Summit...
Oct 26, 2023•35 min•Ep. 284
283 - Interview with Hans Luttmann, Managing Partner at Rossoblu LA ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT : marginedge.com/chip ***** Hans Luttmann is like me... he took the side door in to the industry. And that gives him a unique perspective on the how he approaches his work. On today's interview we talk about staffing, leadership, profi...
Oct 23, 2023•1 hr 6 min•Ep. 283
