RESTAURANT STRATEGY - podcast cover

RESTAURANT STRATEGY

The Restaurant Strategy podcast is dedicated helping independent restaurant owners increase the profitability of their restaurants. Hosted by industry expert, Chip Klose, the focus is split between operations and marketing... two episodes every single week. What would your life look like if your restaurant could deliver consistent, predictable 20% returns?
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Episodes

CRAZY IDEA - What If We Ditched Tipping?

#461 - CRAZY IDEA - What If We Ditched Tipping? ***** This week's episode is brought to you by: TIME FORGE TIME FORGE provides labor management for efficient teams. Recruit, retain, and manage your talent with a powerful piece of software. VISIT: https://timeforge.com/RestaurantStrategy/ ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your busin...

Jul 07, 202515 minEp. 461

CRAZY IDEA - What If We Got Rid of Waiters?

#460 - CRAZY IDEA - What If We Got Rid of Waiters? ***** This week's episode is brought to you by: MARQII MARQII is your one-stop-shop for listings management and reputation management. Collect reviews in one place to make responding easy and effortless and win the SEO game to land at the top of more search results. Win back guests and put more butts in the seats with Marqii. VISIT: https://marqii.com/ ***** This week's episode is brought to you by: RESTAURANT TECHNOLOGIES Simplify and automate ...

Jul 03, 202513 minEp. 460

P3 Member and Iowa Restaurateur, Todd Reding

#459 - P3 Member and Iowa Restaurateur, Todd Reding ***** This week's episode is brought to you by: TIME FORGE TIME FORGE provides labor management for efficient teams. Recruit, retain, and manage your talent with a powerful piece of software. VISIT: https://timeforge.com/RestaurantStrategy/ ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your b...

Jun 30, 202550 minEp. 459

Better Table Touches to Drive Revenue (ENCORE)

#458 - Better Table Touches to Drive Revenue (ENCORE) ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT : marginedge.com/chip ***** This week's episode is brought to you by: INKIND To the over 1,800 U.S. restaurant owners who have been funded by INKIND, it is the source of capital that takes a lot of the pain out of starting and running a restaurant, ...

Jun 26, 202531 minEp. 458

What Makes a Great Franchisor with Jennifer Striepling

#457 - What Makes a Great Franchisor with Jennifer Striepling ***** This week's episode is brought to you by: TORK TORK understands that expectations for food service, sustainability, and guest experience are higher than ever. That’s why they provide products and services that help restaurants meet those demands. VISIT: https://www.torkusa.com/your-business/solutions/overview/foodservice/restaurant-workflow?utm_source=podcast&utm_medium=paid-social&utm_campaign=US_Tork_Social_PH-HoReCa_P...

Jun 23, 202545 minEp. 457

Email and SMS Marketing That Actually Drives Revenue

#456 - Email and SMS Marketing That Actually Drives Revenue ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT : marginedge.com/chip ***** This week's episode is brought to you by: INKIND To the over 1,800 U.S. restaurant owners who have been funded by INKIND, it is the source of capital that takes a lot of the pain out of starting and running a restau...

Jun 19, 202524 minEp. 456

The AI Revolution: 10 Ways Smart Restaurants Are Crushing It In 2025

#455 - The AI Revolution: 10 Ways Smart Restaurants Are Crushing It In 2025 ***** This week's episode is brought to you by: TORK TORK understands that expectations for food service, sustainability, and guest experience are higher than ever. That’s why they provide products and services that help restaurants meet those demands. VISIT: https://www.torkusa.com/your-business/solutions/overview/foodservice/restaurant-workflow?utm_source=podcast&utm_medium=paid-social&utm_campaign=US_Tork_Soci...

Jun 16, 202519 minEp. 455

The Connection Between Marketing and Culture (ENCORE)

#454 - The Connection Between Marketing and Culture (ENCORE) ***** This week's episode is brought to you by: MARQII MARQII is your one-stop-shop for listings management and reputation management. Collect reviews in one place to make responding easy and effortless and win the SEO game to land at the top of more search results. Win back guests and put more butts in the seats with Marqii. VISIT: https://marqii.com/ ***** Most of the time it feels like our job is to get people to do what we want the...

Jun 12, 202519 minEp. 454

Jon Taffer Drops By to Talk Profitability (ENCORE)

#453 - Jon Taffer Drops By to Talk Profitability (ENCORE) ***** This week's episode is brought to you by: TIME FORGE TIME FORGE provides labor management for efficient teams. Recruit, retain, and manage your talent with a powerful piece of software. VISIT: https://timeforge.com/RestaurantStrategy/ ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take ...

Jun 09, 202537 minEp. 453

Who Needs a Restaurant Anyway?

#452 - Who Needs a Restaurant Anyway? ***** This week's episode is brought to you by: MARQII MARQII is your one-stop-shop for listings management and reputation management. Collect reviews in one place to make responding easy and effortless and win the SEO game to land at the top of more search results. Win back guests and put more butts in the seats with Marqii. VISIT: https://marqii.com/ ***** NEWS FLASH: No one needs restaurants. So what are you gonna do about it? ***** If you're not generati...

Jun 05, 202521 minEp. 452

8 Hacks for Operational Efficiency

#451 - Eight Hacks for Operational Efficiency ***** This week's episode is brought to you by: TIME FORGE TIME FORGE provides labor management for efficient teams. Recruit, retain, and manage your talent with a powerful piece of software. VISIT: https://timeforge.com/RestaurantStrategy/ ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your busines...

Jun 02, 202520 minEp. 451

The Keys to Successfully Marketing Your Restaurant (ENCORE)

#450 - The Keys to Successfully Marketing Your Restaurant (ENCORE) ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT : marginedge.com/chip ***** This week's episode is brought to you by: INKIND To the over 1,800 U.S. restaurant owners who have been funded by INKIND, it is the source of capital that takes a lot of the pain out of starting and running a...

May 29, 202529 minEp. 450

How to Procure a Liquor License and Increase Profits

#449 - How to Procure a Liquor License and Increase Profits ***** This week's episode is brought to you by: TORK TORK understands that expectations for food service, sustainability, and guest experience are higher than ever. That’s why they provide products and services that help restaurants meet those demands. VISIT: https://www.torkusa.com/your-business/solutions/overview/foodservice/restaurant-workflow?utm_source=podcast&utm_medium=paid-social&utm_campaign=US_Tork_Social_PH-HoReCa_PH-...

May 26, 202535 minEp. 449

Announcing the Death of Discounts

#448 - Announcing the Death of Discounts ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT : marginedge.com/chip ***** This week's episode is brought to you by: INKIND To the over 1,800 U.S. restaurant owners who have been funded by INKIND, it is the source of capital that takes a lot of the pain out of starting and running a restaurant, ultimately he...

May 22, 202529 minEp. 448

Why You MUST Reverse Engineer for Profit (ENCORE)

#447 - Why You MUST Reverse Engineer for Profit (ENCORE) ***** This week's episode is brought to you by: TORK TORK understands that expectations for food service, sustainability, and guest experience are higher than ever. That’s why they provide products and services that help restaurants meet those demands. VISIT: https://www.torkusa.com/your-business/solutions/overview/foodservice/restaurant-workflow?utm_source=podcast&utm_medium=paid-social&utm_campaign=US_Tork_Social_PH-HoReCa_PH-All...

May 19, 202524 minEp. 447

Six Email Hacks That Will Make Your More Money

#446 - Six Email Hacks That Will Make Your More Money ***** This week's episode is brought to you by: CHOWLY The Chowly Platform unites powerful tools to transform your restaurant’s digital presence and grow profits ouside four walls. From Online Ordering and Third-Party Marketplace POS Integration to Smart Pricing and Digital Marketing, everything works together seamlessly—creating, capturing, and converting demand into meaningful growth. Your tools and data, all in one place, to save time, boo...

May 15, 202517 minEp. 446

Building Sales Systems for Inbound and Outbound Efforts

#445 - Building Sales Systems for Inbound and Outbound Efforts ***** This week's episode is brought to you by: TIME FORGE TIME FORGE provides labor management for efficient teams. Recruit, retain, and manage your talent with a powerful piece of software. VISIT: https://timeforge.com/RestaurantStrategy/ ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to ...

May 12, 202527 minEp. 445

Four Steps to Being Remarkable

#444 - Four Steps to Being Remarkable ***** This week's episode is brought to you by: CHOWLY The Chowly Platform unites powerful tools to transform your restaurant’s digital presence and grow profits ouside four walls. From Online Ordering and Third-Party Marketplace POS Integration to Smart Pricing and Digital Marketing, everything works together seamlessly—creating, capturing, and converting demand into meaningful growth. Your tools and data, all in one place, to save time, boost profits, and ...

May 08, 202517 minEp. 444

Jim Taylor, Founder of Benchmark Sixty

#443 - Jim Taylor, Founder of Benchmark Sixty ***** This week's episode is brought to you by: TIME FORGE TIME FORGE provides labor management for efficient teams. Recruit, retain, and manage your talent with a powerful piece of software. VISIT: https://timeforge.com/RestaurantStrategy/ ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your busines...

May 05, 202550 minEp. 443

Use These 3 Follow-Up Scripts in Your Restaurant

#442 - Use These 3 Follow-Up Scripts in Your Restaurant ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT : marginedge.com/chip ***** This week's episode is brought to you by: INKIND To the over 1,800 U.S. restaurant owners who have been funded by INKIND, it is the source of capital that takes a lot of the pain out of starting and running a restaurant...

May 01, 202518 minEp. 442

The Power of Menu Engineering

#441 - The Power of Menu Engineering ***** This week's episode is brought to you by: TORK TORK understands that expectations for food service, sustainability, and guest experience are higher than ever. That’s why they provide products and services that help restaurants meet those demands. VISIT: https://www.torkusa.com/your-business/solutions/overview/foodservice/restaurant-workflow?utm_source=podcast&utm_medium=paid-social&utm_campaign=US_Tork_Social_PH-HoReCa_PH-All_Brand-Information_B...

Apr 28, 202529 minEp. 441

This is How to CRUSH Street Fairs This Summer

#440 - This is How to CRUSH Street Fairs This Summer ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT : marginedge.com/chip ***** This week's episode is brought to you by: INKIND To the over 1,800 U.S. restaurant owners who have been funded by INKIND, it is the source of capital that takes a lot of the pain out of starting and running a restaurant, u...

Apr 24, 202515 minEp. 440

Two Brilliant Things My Mentor Taught Me

#439 - Two Brilliant Things My Mentor Taught Me ***** This week's episode is brought to you by: TORK TORK understands that expectations for food service, sustainability, and guest experience are higher than ever. That’s why they provide products and services that help restaurants meet those demands. VISIT: https://www.torkusa.com/your-business/solutions/overview/foodservice/restaurant-workflow?utm_source=podcast&utm_medium=paid-social&utm_campaign=US_Tork_Social_PH-HoReCa_PH-All_Brand-In...

Apr 21, 202515 minEp. 439

Adopting the Luxury Mindset (Las Vegas - March, 2025)

#438 - Adopting the Luxury Mindset (Bar & Brestaurant Expo 2025) ***** This week's episode is brought to you by: CHOWLY The Chowly Platform unites powerful tools to transform your restaurant’s digital presence and grow profits ouside four walls. From Online Ordering and Third-Party Marketplace POS Integration to Smart Pricing and Digital Marketing, everything works together seamlessly—creating, capturing, and converting demand into meaningful growth. Your tools and data, all in one place, to...

Apr 17, 202556 minEp. 438

Managing Portions, Theft, and Waste

#437 - Managing Portions, Theft, and Waste ***** This week's episode is brought to you by: TIME FORGE TIME FORGE provides labor management for efficient teams. Recruit, retain, and manage your talent with a powerful piece of software. VISIT: https://timeforge.com/RestaurantStrategy/ ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business t...

Apr 14, 202526 minEp. 437

Should You Be Working with Restaurant Influencers?

#436 - Should You Be Working with Restaurant Influencers? ***** This week's episode is brought to you by: CHOWLY The Chowly Platform unites powerful tools to transform your restaurant’s digital presence and grow profits ouside four walls. From Online Ordering and Third-Party Marketplace POS Integration to Smart Pricing and Digital Marketing, everything works together seamlessly—creating, capturing, and converting demand into meaningful growth. Your tools and data, all in one place, to save time,...

Apr 10, 202545 minEp. 436

Finding, Keeping, and Managing Great Employees with TimeForge CEO

#435 - Finding, Keeping, and Managing Great Employees with TimeForge CEO ***** This week's episode is brought to you by: TIME FORGE TIME FORGE provides labor management for efficient teams. Recruit, retain, and manage your talent with a powerful piece of software. VISIT: https://timeforge.com/RestaurantStrategy/ ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use P...

Apr 07, 202549 minEp. 435

How to WIN with a GREAT Social Media Presence (ENCORE)

#434 - How to WIN with a GREAT Social Media Presence (ENCORE) ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT : marginedge.com/chip ***** This week's episode is brought to you by: INKIND To the over 1,800 U.S. restaurant owners who have been funded by INKIND, it is the source of capital that takes a lot of the pain out of starting and running a rest...

Apr 03, 202527 minEp. 434

Building a Better Restaurant with the Owners of Nashville Hotspot, Noko (ENCORE)

#433 - Building a Better Restaurant with the Owners of Nashville Hotspot, Noko (ENCORE) ***** This week's episode is brought to you by: TORK TORK understands that expectations for food service, sustainability, and guest experience are higher than ever. That’s why they provide products and services that help restaurants meet those demands. VISIT: https://www.torkusa.com/your-business/solutions/overview/foodservice/restaurant-workflow?utm_source=podcast&utm_medium=paid-social&utm_campaign=...

Mar 31, 20251 hr 5 minEp. 433

Harness the Power of SEO for Your Restaurant

#432 - Harness the Power of SEO for Your Restaurant ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT : marginedge.com/chip ***** This week's episode is brought to you by: INKIND To the over 1,800 U.S. restaurant owners who have been funded by INKIND, it is the source of capital that takes a lot of the pain out of starting and running a restaurant, ul...

Mar 27, 202527 minEp. 432
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