Send me a Text Message. I'd love to hear from you. What happens when a local breakfast spot in Bisbee, Arizona, transforms into a thriving chain of ten locations? Join us with Terry Kite and Sean Stone of Bisbee Breakfast Club as we explore their inspiring journey from a single eatery to a beloved regional staple. Terry’s family gave the business a fresh start in 2010, not anticipating expansion, but a stroke of fate and a touch of ambition led them beyond their initial vision. Sean’s arrival as...
Nov 04, 2024•38 min
Send me a Text Message. I'd love to hear from you. Have you ever considered how writing a book could revolutionize your leadership skills and elevate your business? I'm thrilled to be joined by Sydney Ryker from selfpublishing.com, who offers a treasure trove of insights on how publishing can amplify your influence, impact, and income as a business owner. Together, we explore how storytelling and personal experiences can establish your credibility and authority in the industry. To learn more vis...
Oct 28, 2024•49 min
Send me a Text Message. I'd love to hear from you. This is how you navigate the challenges of restaurant management with newfound confidence and clarity, all while maintaining a balanced work-life approach. Through personal stories and professional wisdom, I lay out eight essential principles of mental fitness designed specifically for independent restaurant operators. These principles include mastering your mindset, emotional regulation, and setting boundaries—key elements that promise to enhan...
Oct 21, 2024•10 min
Send me a Text Message. I'd love to hear from you. This is how you boost guest acquisition and retention without any upfront costs. Laura Wilber from DeNova joins us to unlock the secrets of how to maximize your business growth for restaurants. Her strategies in guest acquisition and retention promise to increase restaurant traffic without any upfront costs, a game-changer for independent restaurants navigating tough economic landscapes. As we chat, we reveal the invaluable insights from my upco...
Oct 14, 2024•47 min
Send me a Text Message. I'd love to hear from you. Warning! This episode contains material that may be sensitive to some. Please be advised and see the resources included in the show notes. What if hospitality workers could find a healthy balance between their demanding jobs and personal well-being? Chapters: 00:00:08 - Supporting Hospitality Leaders 00:08:58 - Creating Project Angel Shot 00:15:33 - Preventing Sexual Violence in Restaurants Blaine Bailey from In the Weeds joins us to share how h...
Oct 07, 2024•31 min
Send me a Text Message. I'd love to hear from you. Ever wondered how a young entrepreneur could flip a failing fast-food franchise and then revolutionize an entire industry? Join me as I chat with Matt Wampler, who took over a struggling Jimmy John's at 21 and emerged as the CEO of CLEARCOGS. Matt's journey showcases the grit and ingenuity it takes to turn around a business with minimal resources and a reliable franchise playbook. He explains how meticulous attention to detail and relentless har...
Sep 30, 2024•41 min
Send me a Text Message. I'd love to hear from you. Curious about how restaurants can effectively implement NA beverage programs? Join us for a transformative conversation as Dana Bonelli, a veteran in the wine and spirits industry, unveils the evolution of inclusivity in the non-alcoholic (NA) beverage space. Discover how the hospitality sector has shifted from exclusive, patriarchal beginnings to a more welcoming and inclusive environment. Dana reflects on her journey starting in the mid-90s an...
Sep 23, 2024•51 min
Send me a Text Message. I'd love to hear from you. Ever wondered what it takes to recognize and nurture hidden leadership qualities within the restaurant industry? Daniel shares his personal growth from a host to a key leadership role, emphasizing the importance of hard work, honesty, and fairness. He recounts his early days at Pharmacy Burger, naturally stepping into leadership among his peers, and the pivotal roles he played in restructuring the management team to improve operational efficienc...
Sep 16, 2024•1 hr 1 min
Send me a Text Message. I'd love to hear from you. In this live coaching session, we discover how Christopher McFadden, owner of the McFadden Group, transitioned from the bustling restaurant industry to pioneering a new path in career coaching. Christopher shares his expertise on developing soft skills in emerging hospitality leaders, emphasizing the importance of emotional intelligence, core values, and leadership development. Join us as we explore how these essential traits can inspire and gui...
Sep 09, 2024•1 hr 4 min
Send me a Text Message. I'd love to hear from you. This is how you turn a struggling restaurant into a bustling hotspot. In our latest episode, we sit down with Beth Hussey and Emmele Herrold, the masterminds behind Hazel's Restaurant in Birmingham, Michigan. They walk us through their revolutionary strategies, from the game-changing Hazel's Lobster Pound takeover that quadrupled their sales to their innovative approach to fostering a healthy work-life balance for their staff. Beth and Emmele’s ...
Sep 02, 2024•1 hr 5 min
Send me a Text Message. I'd love to hear from you. This is how a nonprofit organization can revolutionize an entire city's food and beverage scene. Join us as we sit down with Kristen Rauch, the dynamic executive director of EatDenver, to uncover the secrets behind their innovative programs and initiatives. You'll discover how EatDenver's collaborative approach has empowered over 300 local members, from restaurants and bars to coffee shops and breweries, fostering a resilient and interconnected ...
Aug 26, 2024•38 min
Send me a Text Message. I'd love to hear from you. Ever wondered how one can navigate from the high-pressure world of a toxic kitchen to becoming a beacon of hope in mental health advocacy? Join us as Jasmin Parks-Papadopoulos, former executive chef and now Chief Growth Officer at CHOW, shares her transformative journey. Hear about her struggles with mental health in the demanding culinary world and how she found her calling in supporting others through CHOW’s impactful programs. From peer suppo...
Aug 19, 2024•44 min
Send me a Text Message. I'd love to hear from you. What fuels an Olympian's relentless drive to succeed? Join us as we uncover the remarkable journey of Ryan Millar, founder of Gold Medal Mindset and Olympic gold medalist in volleyball. Ryan shares his transformation from a middle school enthusiast in Southern California to competing on the world's biggest stage. We explore the pivotal influences, including a mentor who ignited his competitive spirit, and the unique elements of volleyball that s...
Aug 11, 2024•51 min
Send me a Text Message. I'd love to hear from you. This is how offering a rich variety of zero-proof drinks can enhance inclusivity and guest satisfaction. The NOLO movement is transforming the dining world by prioritizing non-alcoholic and low-alcohol beverages, and on this episode of No Hesitations, I'm joined by Heather Ransome, a trailblazer in restaurant consulting and founder of Zero Proof Go. Together, we unpack the practical hurdles and rewarding opportunities faced by restaurants embrac...
Aug 05, 2024•49 min
Send me a Text Message. I'd love to hear from you. Can financial literacy be the key to transforming lives in the restaurant industry? Join me, Christin Marvin, on the No Hesitations podcast as I chat with Jess Dean, an independent and licensed financial professional with a unique background as a former sous chef. Jess shares her incredible journey from the kitchen to financial education, illustrating how understanding financial principles can dramatically improve the lives of restaurant workers...
Jul 29, 2024•41 min
Send me a Text Message. I'd love to hear from you. This is how restaurant owners offer affordable health insurance to their employees without emptying their wallets. In this episode, we promise you'll uncover actionable strategies by diving into a conversation with James Douglas, the owner of Soul to Sole Benefits. James shares his expertise on partnering with Connect for Health Colorado to unlock quality healthcare options, including individual coverage, health reimbursement arrangements, and s...
Jul 22, 2024•38 min
Send me a Text Message. I'd love to hear from you. This is how you transform a single restaurant into a thriving empire with 21 locations across Denver and New Orleans. Join us in a captivating conversation with Juan Padro, the visionary leader behind the Culinary Creative Group, as he shares his remarkable journey from one restaurant in 2010 to a culinary powerhouse today. Juan reveals his secrets to success, including aligning values with partners, restructuring his company for scalable growth...
Jul 15, 2024•43 min
Send me a Text Message. I'd love to hear from you. This is how treating your business as an experiment can lead to incredible results. Join us on this episode of No Hesitations as I sit down with Liz Pocock, CEO of Startup Tucson, who reveals how her organization is transforming Tucson’s entrepreneurial scene. Liz shares her inspiring journey and unveils unique initiatives like the Food Forward program. Learn how Startup Tucson creates an inclusive and supportive environment for over 3,500 entre...
Jul 08, 2024•34 min
Send me a Text Message. I'd love to hear from you. Can one-on-one meetings truly transform team dynamics and elevate your leadership game? Join us as we explore this with Jason E Brooks, a distinguished speaker, coach, author, and founder of Hospivation. Jason, who just launched his groundbreaking book, "Every Leader Needs Followers: 10 Keys to Transform Restaurant Managers into Hospitality Leaders," shares invaluable insights from his extensive experience in the hospitality industry. We guarant...
Jul 01, 2024•40 min
Send me a Text Message. I'd love to hear from you. Ever wondered how to stay ahead in the ever-evolving restaurant industry? Join us for this recap of my time spent on the Late Night Restaurant Show as we sit down with Canada's restaurant guide, Jay Ashton, and Domenic Pedulla to uncover the secrets of leadership and innovation in the hospitality world. Chapters 00:00:08- Restaurant Show and Late Night Event 00:10:32- Hospitality Leadership Development and Boundaries 00:23:52- Impact of Restaura...
Jun 24, 2024•1 hr
Send me a Text Message. I'd love to hear from you. This is what sets a great leader apart from an effective manager in the restaurant industry. Join us as we uncover the secrets with insights from James Beard Award-winning chef Janos Wilder, Rocco's Little Chicago Pizzeria owner Rocco Di Grazia, and Gabe Gardner from Local First Arizona. Understand the qualities that make a true leader and learn practical strategies to overcome current challenges like retention issues, rising costs, and competit...
Jun 17, 2024•51 min
Send me a Text Message. I'd love to hear from you. Did you know that imposter syndrome affects over 70% of people at some point in their lives? In this episode, we'll explore the origins and manifestations of imposter syndrome in the restaurant industry and discuss five effective strategies to overcome it. We also paint a vivid picture of what confidence and leadership look like without its shackles. 00:00- Understanding Imposter Syndrome in the Restaurant Industry 02:20- Strategies to Overcome ...
Jun 10, 2024•8 min
Send me a Text Message. I'd love to hear from you. Are you scheduling interviews or hiring new employees only to be ghosted? Today, we are going to introduce you to a tool that will save you time and energy when it comes to hiring and help you not only staff your restaurant sustainably but build also teach you how to bench of talent. Join me as I chat with Kirk Thornby, CEO and founder of Poached Jobs, and Jack Hott, Director of Product Management, to uncover how they're revolutionizing the way ...
Jun 03, 2024•50 min
Send me a Text Message. I'd love to hear from you. If you are looking a fresh, innovative way to elevate your guest experience effortlessly, you're in the right place. Join this conversation where I showcase the story of an award-winning non-alcoholic beer and single-serving wine that's creating a significant impact not just in restaurants but also in the community and for the planet. Niki Sawni is co-founder and CEO of Grüvi; a playful and delicious brand of feel good social beverages. Original...
May 27, 2024•39 min
Send me a Text Message. I'd love to hear from you. Discover how hospitality maven Scott Turner, of Auden Hospitality, crafts high-performing teams and scales businesses through innovation and keen leadership. Scot Turner is the Founder and Managing Director of Auden Hospitality and partners with hoteliers and brands to create F&B outlets their guests will love. In this episode Scot and I tackle topics such as: how to determine whether or not your business is scalable and ready for investment...
May 20, 2024•50 min
Send me a Text Message. I'd love to hear from you. If you've recently implemented a new system in your restaurant but your team isn't executing it as expected, this episode is a must-listen for you. Today, I'm going to uncover the secrets to successfully managing change in your restaurant. I'm going to discuss what change management is, why you should use it for your restaurant and walk you through the seven-step process of how to create change in your restaurant. I'm Christin Marvin, and in thi...
May 13, 2024•20 min
Send me a Text Message. I'd love to hear from you. Have you ever stood on the precipice of a life-altering decision, the kind that could close one chapter of your life and propel you into the next? That's precisely the crossroads Scott Bauer encountered as he transitioned from the proprietor of Butcher's Bistro to embarking on a journey toward personal fulfillment. In a heartfelt exchange, Scott and I unravel the highs and lows of his restaurant ownership experience. Scott doesn't hold back as h...
May 06, 2024•38 min
Send me a Text Message. I'd love to hear from you. Unlock the secrets to a thriving workplace culture with Sweet Cow Ice Cream's Area Manager, Alex Taylor, as she shares her innovative strategies for engaging and managing Gen Z employees in the Food & Beverage sector. Here's what you find in this week's episode: 00:00:08- Managing Gen Z Employees in F&B 00:17:01- Hiring Strategy and Company Culture 00:29:14- Developing Young Employees in the Workplace Our conversation is a treasure trove...
Apr 29, 2024•35 min
Send me a Text Message. I'd love to hear from you. Embark with us on a savory expedition as we sit down with Chef Pablo Valencia, the culinary virtuoso whose gastronomic artistry has earned him the endearing title of 'kitchen assassin.' Pablo's tale is one of profound dedication and creativity, tracing his path from a childhood steeped in heritage cooking to the innovative forefront of Tucson's food scene. His company, Scratching the Plate, is more than just a dining experience—it's an invitatio...
Apr 22, 2024•30 min
Send me a Text Message. I'd love to hear from you. Ready to cook up success with 5 Strategies for Effective Restaurant Management? In my latest podcast episode, I dive deep into the secret sauce of leadership within the restaurant industry. Colleague communication is no different than a well-prepared dish - it requires precise ingredients! I break down how clarity in leadership can create a thriving workspace. Topics in this episode include: 1. How to Establish Clear Expectations 2. Active Liste...
Apr 15, 2024•14 min
