Facilitating conflict resolution through client-centric innovation with Anne-Marie Cade
May 17, 2021•55 min•Ep. 57
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Episode description
Episode no. 57 features Anne-Marie Cade, Founder of coaching and mediation service Divorce Right. Our discussion covers:
- why Anne-Marie pivoted from traditional legal practice to coaching and mediation;
- what conflict coaching, divorce coaching and parenting coordination actually is;
- how the structured coaching process and setting goals empowers clients to make better decisions;
- how shifting mindsets aids conflict resolution and results in a win/win situation;
- the different aspects of a divorce that many people don’t initially consider and the importance of explaining the process clearly to clients;
- the process required for clients to make decisions they can stick with;
- how different communication styles can influence the other party’s response;
- how parenting coordination helps parents navigate their co-parenting relationship post-divorce;
- the circumstances in which Courts appoint parenting coordinators;
- the best time to appoint a parenting coordinator and why;
- training and qualifications required to be a parenting coordinator;
- whether people other than lawyers can effectively undertake quasi-legal activities;
- what Anne-Marie aims to research on her Churchill Fellowship;
- the profession’s attitude to this innovation and its role in access to justice;
- Anne-Marie’s views on how technology can be most effective in the family law context including online mediation, disclosure and apps;
- how Divorce Right’s online “Divorce GPS” assists;
- how her clients have embraced online mediation and online family law forms;
- how she rebalances the traditional power imbalance between lawyer and client;
- the importance of understanding your own values and active listening as a lawyer and a client; and
- Anne-Marie’s definition of legal innovation!
Proudly sponsored by Neota Logic.
Links:
Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au
Twitter - @ReimaginingJ
Facebook – Reimagining Justice group
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