Dr Louise Metcalf is a psychologist and the Founder and CEO of Gheorg, an online robot who helps kids with anxiety. Louise’s vision and clever approach to design has resulted in an educational and loveable online character that families can easily download as an app and introduce to their child. In this episode, Louise shares her story with irresistible enthusiasm and energy. From her clinical career spanning thirty-plus years as a practising psychologist to her move into the digital mental heal...
Feb 01, 2021•42 min•Ep. 41
Megan Capriccio is the Co-founder of the FemTech Collective, a premier network supporting founders of female healthtech innovation around the world. Megan has a very diverse background. From researching the role of women on the international stage at the University of Sydney, to establishing a tequila company that empowers and celebrates women in the wine and spirits industry, Megan is passionate about championing positive change for women. In this episode, Megan shares her story as to why she h...
Jan 18, 2021•45 min•Ep. 40
Luke Fletcher is the Co-founder and CEO of Foxo, a digital health communication platform that facilitates communication between healthcare teams and organisations in a clinically safe, secure and seamless way. In this episode, Luke shares the development process of Foxo and how design-thinking has helped them build a modern, secure and private communication platform for healthcare professionals. Luke and Yianni also discuss ‘Shadow IT’ in healthcare. What is it? And what types of problems, issue...
Jan 04, 2021•50 min•Ep. 39
Susie Jones is the Co-founder of Cynch Security, a cyber-security business fitness software, designed to build cyber-security into healthcare businesses. In this episode, Susie shares how her journey working within insurance and cyber-security for major corporations led to the development of Cynch Security's innovative subscription model. She describes how this model helps healthcare businesses access cyber-security advice, tools and support in a cost-effective way. And, Susie also discusses the...
Dec 21, 2020•44 min•Ep. 38
Laura Simmons is a paediatric occupational therapist and founder of Theratrak, an app that allows therapists to prescribe, monitor and track customised therapy programmes for children. In this episode, Laura shares her journey and transition from being a full-time therapist into becoming a start-up founder, what type of therapy challenges and problems she observed that led to creating Theratrak, and how using Theratrak has transformed her daily schedule. Key takeaways: Laura is an occupational t...
Dec 07, 2020•34 min•Ep. 37
Dr Qusai Hussain is the Founder and CEO of Cyber Clinic, an online mental healthcare clinic providing quality therapeutic matching, online video consultations and measurement supporting outcomes anywhere, anytime. In this episode, Qusai shares how Cyber Clinic helps strengthen the therapeutic alliance, and how this directly relates to positive client outcomes. Qusai and Yianni also explain how the digital health network co-operative model works for private practices and independent practitioners...
Nov 23, 2020•48 min•Ep. 36
Chris Naoumidis is the Co-founder and Co-CEO of Mindset Health. Mindset Health provides app-based hypnotherapy programmes to help people manage and improve their health. In this episode, Chris shares how a very stressful period of his life led to him becoming interested in gut-directed hypnotherapy; we discuss the evidence backing Mindset's digital therapeutic apps; and Chris shares how evidence-based digital health can provide a set of tools for practitioners to better support their clients. Ke...
Nov 09, 2020•39 min•Ep. 35
Mat McGann is the Co-founder and CEO of Health Horizon, a health-technology tracking platform which uses humanised AI to discover and organise public information about healthtech innovation into curated timelines. In this episode, Mat shares the key benefits Health Horizon can bring to consumers, practitioners, investors and policymakers — and what type of insights are available on the platform to guide support for healthcare innovation. Key takeaways: Health Horizon tracks what technology is ou...
Oct 26, 2020•36 min•Ep. 34
Matt Green is the Founder of BodyGuide, a body literacy and movement guide app that provides guidance and digital health programs to help manage pain and other movement issues. This episode focuses on Matt's journey as an allied health practitioner moving into healthtech innovation, and unpacks the process of building an emerging and innovative approach to health literacy, self-management and self-referral. Key takeaways: Matt's background is in myotherapy. He had a clinic in Port Melbourne and ...
Oct 12, 2020•44 min•Ep. 33
Benjamin Gold is the Co-director of Home Physio Melbourne. In this episode, Ben explains how the convergence of health technology, attitudes, patient requirements, and how the impacts of COVID-19 are driving higher demand for home healthcare service models. And, we discuss the value of empowering team members to use key principles and implement innovations like telehealth to cope with the dramatic changes to healthcare during COVID-19. Key takeaways: Benjamin initially started Home Physio Melbou...
Sep 28, 2020•33 min•Ep. 32
Scott Taylor is the CEO and Co-founder of Perx Health, a digital healthcare app that uses rewards, games, and challenges to motivate behavioural change for people living with chronic conditions. In this discussion, Yianni and Scott work through the behavioural science and techniques used by healthtech to help supercharge patient willpower, how to break down complexity and barriers to adherence, and how this sustains engagement and life habits — supporting healthcare and better outcomes. Key take...
Sep 14, 2020•41 min•Ep. 31
Cate Schreck is the Director and Service Excellence Coach at Lightbulb Training Solutions, a team of highly-skilled workplace trainers and facilitators who specialise in customer service and teamwork professional development programs for workplaces. In this episode, Cate shares her passion for frontline customer service and how adopting a human-centric approach, rather than being sales-motivated, can help your business achieve financial sustainability. Key takeaways: Lightbulb Training Solutions...
Aug 31, 2020•44 min•Ep. 30
Ronan Leonard is the Founder of Eccountability, a mastermind mentoring, coaching & support programs helping entrepreneurs & founders of healthcare and healthtech organizations discover and align themselves, their business needs, and their world views around meaning and purpose. Ronan and Yianni discuss why values, ethos, and vision are the keys to forming an essential relationship with customers and team members. This episode gives a great overview of how innovative management consultanc...
Aug 17, 2020•47 min•Ep. 29
Dr Cam McDonald is a dietitian, an exercise physiologist, a PhD scholar and a leader in personalised health. He's also the CEO of Ph360 — a provider of the healthtech lifestyle application Shae — along with supporting programs, education, coaching and healthcare personalisation. Dr Cam shares his passion, his history, and his knowledge of the latest research on body types, genetics, and environmental influences to promote health in ways that are tailored to each client. Key takeaways: Shae is a ...
Aug 03, 2020•47 min•Ep. 28
Ravini Abey is the Co-founder and CEO of PhysiVoice. In this episode, Ravini shares how her personal healthcare journey led to the motivation to create PhysiVoice, a healthtech start-up aimed at cultivating more meaningful relationships between patients and allied health practitioners. Yianni and Ravini discuss how AI, combined with a more holistic biopsychosocial approach to clinical practice, can help predict a diagnosis and also provide treatment recommendations. Ravini also unpacks how this ...
Jul 20, 2020•42 min•Ep. 27
Natalie Jack is a registered music therapist, allied health supervisor, professional development coach, healthtech enthusiast, and lecturer. Natalie has drawn on her extensive 20+ year career as a healthcare professional (both domestically and abroad) to pursue her passion for supervision and integrated healthtech. And today, she supports and guides practitioners through their own careers. This episode delves into the changing requirements for delivering online therapy. We also discuss how teleh...
Jul 06, 2020•38 min•Ep. 26
Ben Walker is the Founder of the innovative chartered accounting and business advisory firm, Inspire CA. Inspire CA focuses on helping healthcare or healthtech business owners get cashed up, so they can put more money, time and happiness from their business. Ben believes in dreaming big and making an impact in business, while still making time for your family. Whether you're a start-up or a mature business, you'll gain a lot from the insights and tips in this episode. We unpack the key things to...
Jun 22, 2020•43 min•Ep. 25
Dr Ben Buchanan is a psychologist and Co-founder & Director of NovoPsych, an Australian healthtech company providing software for administering psychological, remote and online questionnaires to patients. As a trained clinical psychologist, Ben is passionate about clinicians evaluating their own practice through the use of routine outcome monitoring, which is why he created NovoPsych. In this episode, Ben explains why outcome measurements should focus on Australian requirements, and how the ...
Jun 08, 2020•40 min•Ep. 24
Kennedy Lay is a physiotherapist, a student mentor and the Founder & Director of The Communication Experience and The Breakthrough Event, an allied health and sports medicine virtual conference. In this episode, Kennedy comments on his observations about communication challenges during his time as a physio student and what he's doing to address those issues for new healthcare graduates with The Communication Experience. Kennedy has some great insights and guidance around video consultations ...
May 18, 2020•41 min•Ep. 23
MetaOptima is a technology company that is focused on delivering intelligent dermatology solutions for clinicians. They created the MoleScope, a lightweight and clinical-grade mobile dermatoscope, and an intelligent supporting dermatology platform called DermEngine. In this episode, Yianni is joined by Peter Birch, MetaOptima Technologies Asia Pacific General Manager. Peter explains how AI can support conventional skin checking, workflows and diagnosis; and how that can reimagine healthcare serv...
May 11, 2020•35 min•Ep. 22
Will Egan is the Chief Strategy Officer at Ausmed. Ausmed is an online, continuous professional development (CPD) platform, designed for a modern healthcare workforce to complete and comply with mandatory CPD requirements as well as other learnings. In this episode, Will walks through planning, learning and documenting CPD — and how this makes meeting Ahpra and other peak body audit requirements easy. He explains the Theory of Planned Behaviour and how that relates to an innovative approach Ausm...
Apr 27, 2020•42 min•Ep. 21
This episode is based on the Digital Health Service Delivery presentation, which was a live webinar to over 950 healthcare practitioners around Australia on the 24th of March, 2020. Yianni Serpanos is the host of this podcast and the founder of both the digital health practice management software Coreplus, and the digital health innovation community, HealthTechX. Yianni is committed to helping support the healthcare industry to reimagine healthcare using modernisation systems contained within di...
Apr 13, 2020•41 min•Ep. 20
Steve Telburn — the Managing Director of Secret Sauce IP Ventures — is an accomplished tech entrepreneur, having started up and assisted multiple early-stage companies as a CEO through to successful exits. After studying life sciences at university, he worked in the IT department of Telstra where he was responsible for connecting the Telstra team with the Peter MacCallum Cancer Centre, thus facilitating advances in cancer detection. Steve is a technology executive with a genuine desire to help n...
Mar 30, 2020•39 min•Ep. 19
Megan Walker is the Director of Market Savvy, an agency of allied healthcare marketing specialists and health promoters. She holds three degrees, a masters in business marketing, and is a veteran ethical marketer with over 25 years experience in the healthcare industry. Thirteen years ago she started her own agency, and she now works with a variety of different healthcare organisations across Australia and New Zealand. In this episode, Megan unpacks the differences between everyday general marke...
Mar 16, 2020•44 min•Ep. 18
Tony Simmons is the Founder and Director of Mktplace Ventures, a start-up and scale-up business advisory and community of investors. With a background in law and a fascination for the seed-stage of business, Tony uses his business-based perspective on intellectual property and technology to help fledgling companies build the strong foundations needed to become players in their markets. In this episode, Tony shares his views on three things he looks for in founders and their start-ups, and how th...
Mar 02, 2020•46 min•Ep. 17
Dr Huu Kim Le is an Australian child analyst and psychiatrist, specialising in video game addiction. Based in South Australia, Kim can reach young and remote Australians across Australia thanks to telepsychiatry. Growing up as a gamer himself, he’s combined the two loves in his life — video games and medicine — and is an expert in the rapidly growing field of gaming addiction. In today’s episode, he discusses types of gaming disorders, insights into the type of gamer who is at risk, how gaming d...
Feb 17, 2020•46 min•Ep. 16
Catharine Nixon and Kayci Scaggs are the co-founders of the Vitamin C Blog. With a combined background of healthcare and marketing, Catharine and Kayci have created an online platform focused on facilitating connections between health industry experts and consumers seeking simplified and seamless healthcare support and content. Through twenty-five years working as a registered nurse in public, private and corporate spaces, Catharine wanted to help consumers be more successful in their health jou...
Feb 03, 2020•38 min•Ep. 15
When Robert experienced a medical care failure in his own family, it inspired him to co-found Cogniom. The name is a combination of ‘cognition’ and ‘axiom’, and its purpose is to find truth in data for use in the medical field. Originally envisioned as a consumer service, Robert realised that just because something could be done, doesn’t mean people would necessarily want it. Five pivots later, and Cogniom has found traction. Robert lives by the mantra ‘always be testing product-market fit’, and...
Jan 06, 2020•44 min•Ep. 14
Renee McDonald is an online clinical counsellor and psychotherapist, an accredited clinical supervisor, an academic educator, a coach, a speaker, an author and the Founder of Australian Online Therapy Training (AOTT). This episode examines online therapy, from its fundamentals to the techniques and opportunities used to reimagine healthcare using this approach. Renee discusses how this extends to modern healthcare practice and the relationships with patients, their activated care networks and ev...
Dec 09, 2019•38 min•Ep. 13
On this episode, I speak with David Di Sipio, a passionate psychologist and experience designer at the intersection between people, science and technology. David is founder of MeetUp group UX Psychology and believes that tech is all about humans. He explains the BJ Fogg Model as he helps us understand behavioral science and how this ties in with technology in healthcare. He also unpacks the Hook model and how both these models relate to human behavior. David introduces us to HCD (Human-Centered ...
Nov 25, 2019•38 min•Ep. 12
