Reimagining Healthcare

Yianni Serpanos from HealthTechX•healthtechx.com.au

Health & Fitness

Mental Health

Reimagining Healthcare is a podcast about digital health innovation in the healthcare industry. On the show, we're talking HealthTech and Healthcare with innovators and how they’re building a world of seamless digital healthcare experiences with positive impact on people’s lives. We cover all areas of digital mental health, digital physical therapy, digital wellness, digital health interventions and digital health therapeutics.

Our guests include healthcare providers, developers, advisers and investors providing for a diverse and culturally rich exploration of the journey toward a world of integration digital health empowerment for all people covering start ups, scale ups and all types of entrepreneurial activity in the space.

Hosted by Yianni Serpanos, a HealthTech industry leader and Founder of HealthTechX.com.au (a digital health innovation & health tech start up community) and getcoreplus.com (digital health practice management software).

Last refreshed: August 14th, 2025 at 7:55 PM ⓘ

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Episodes

The keys to running successful & high performing psychology practices - Dr Kaye Frankcom

Entrepreneur and co-author of Fit to Practice, Kaye Frankcom joins me on this episode. Kaye is an accomplished psychologist and passionate businesswoman. Her career path has taken her from becoming a Clinical Psychologist, to operating and selling a successful group psychology practice after 17 years, to coaching and speaking, as well as various board roles within healthcare associations. Kaye addresses issues that should be tackled when deciding whether to enter into private practice. With more...

Nov 11, 2019•41 min•Ep. 11

How online counselling helps employee wellbeing - Dr Natalie Flatt Ph.D

On this episode, psychologist Dr. Natalie Flatt tells us more about her start-up, Connect Psych Services. This online service puts staff wellbeing at the fingertips of employees and is rooted in self-care, stress management and communication in the workplace. It is an ideal way for companies to successfully be part of a supportive collaboration for staff wellbeing. We learn that dealing with mental health can be easier if employees have well-equipped managers that are able to identify when they ...

Oct 28, 2019•32 min•Ep. 10

Why digital collaboration leads to better patient outcomes - Katja Beitat

Katja Beitat is the Founder of CliniVid, a mobile-first digital healthcare information sharing app. The app was established when Katja discovered communication gaps during care coordination that led to client dissatisfaction. CliniVid’s goal is to provide safe sharing of information across the healthcare sector. By pulling together patients records from different sources, CliniVid is able to create a complete picture for clinicians to work with. On this episode, Katja highlights CliniVid’s patie...

Oct 14, 2019•45 min•Ep. 9

The power of Digital Health for client engagement & partner networking - Marijn Kortekaas

Marijn Kortekaas of Physitrack is passionate about engaging clients whether they are in clinic or remote. In this episode, Marijn speaks to the questions of, “What is a digital healthcare network?”, “How do we connect practices with clients to deliver client-driven approaches?” and “How does a provider ensure safe, seamless and secure digital health information sharing with other connected points of care?”. He also identifies where there are great opportunities for healthcare providers to embrac...

Sep 30, 2019•42 min•Ep. 8

How the NDIS is revolutionizing healthcare - Rohan Braddy

Rohan Braddy is the CEO at Mambourin Enterprises, an organisation that provides employment, education and training services to people with disabilities. On this episode, Rohan talks about the NDIS and how it is driving a more client-centric platform of care. Customers now hold the power in the healthcare space, which is why being customer-focused is so important. Rohan explains how Mambourin cultivated a customer-focused culture, along with some of the challenges they face as a not-for-profit en...

Sep 16, 2019•45 min•Ep. 7

Using small but regular changes to grow your practice

Ben Lynch is the CEO and a Founder of Clinic Mastery, an organisation which helps health clinics transform their client experiences in a way that’s personalised, engaging and memorable. In this episode, Ben talks about his career transition from being a podiatrist to eventually helping guide hundreds of other clinic owners to building successful practices. Ben shares a lot of key insights on the shifting healthcare landscape, the importance of connecting to your ‘why’ and how looking outside you...

Sep 02, 2019•39 min•Ep. 6

Client centered healthcare and healthtech - Simon Taylor

Simon Taylor is the CEO and Founder of Rehab Guru, a web-based exercise prescription application with ease-of-use and client experience as its key pillars. With the product, exercise prescription and rehabilitation can now have real-time feedback, increased scalability and tools to monitor and help clients. As the healthcare sector (both private and public) shifts to a more digital infrastructure, so too must the evolution of client experience. On this episode, Simon talks about the need to resp...

Aug 19, 2019•42 min•Ep. 5

The Leading Change Model for healthcare transformation - Claire Edwards

Today’s guest is Claire Edwards is Founder of b.school4change and social movement #pledge4change and a purpose driven innovator promoting and supporting transformation within the healthcare. On this episode, Claire discusses methods and techniques to simplify making change using the Leading Change Model and explains whey we should accept changes in healthcare as a necessary step to transforming the industry for the better. The discussion tackles organisational change in the healthcare sector, ho...

Aug 05, 2019•47 min•Ep. 4

Building and leading inspired teams in private practices

Cathy Love is an author, business coach, occupational therapist and the Founder of Nacre Consulting. On this episode, Cathy talks about her practice, the motivations behind her work and some of the biggest obstacles within the allied healthcare field. She fully subscribes to the sentiment that, “Your level of success rarely exceeds your level of personal development.” Cathy touches on the power of branding, her shortcomings when she was starting out in business and how she addressed them head-on...

Jul 22, 2019•35 min•Ep. 3

The power of networking and alliances in private practice - Natasha Ace

Natasha Ace is Founder of the Private Practice Alliance. She has an immense amount of experience in the mental health field, having worked with 1,000s of practitioners to improve their practices. On this episode, Natasha shares her work with the Private Practice Alliance and their vision to understand and improve the client journey. They do this by supplying the necessary tools for practitioners do their job better, and also improve the empathy and connection they have with their clients. Natash...

Jul 22, 2019•41 min•Ep. 2

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