Automation Strategies For Delivering An Exceptional Customer Experience
Oct 15, 2020•1 hr 5 min•Ep. 3
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Episode description
This episode of Real Time with MK podcast features Gaurav Rai, SVP - Innovation & Strategy at MattsenKumar
Topic: Automation Strategies For Delivering An Exceptional Customer Experience
Discussion Points
- Latest technology and automation interventions in CX
- Industries that are the biggest adopters of automation in CX
- Automation for Customer Communications
- Baby steps for organizations to kickstart their CX Automation
- And more.
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