¶ Guide Home Buyers to Dream Homes
Hello and welcome to the Real Estate Scripts Podcast , the show that helps you know what to say when you're talking to buyers and sellers so that you can close more deals and earn more money . I'm Darren Tunstall , a Real Estate Professional Coach and No.1 bestselling author . Let's get into this . Welcome to the Real Estate Scripts Podcast .
Today , it's all about guiding potential home buyers to their dream homes . We want you to instill confidence in your prospects by showcasing your expertise and unwavering dedication to helping them find the perfect home . Our commitment to your clients is what sets you apart , and in this episode , we'll emphasize just that .
So , whether you're a season pro or you're just getting started , we've got some tips and tricks that will make your clients dream home a reality . As a reminder , the purpose of Scripts and Dialogs is to come , learn , practice and be prepared to fail forward .
This is where we make mistakes and help each other out , but we're mostly interested in seeing how we can get better . We read through the script word for word and then we go back and put it into our own natural tone , style and phrasing . You won't know what to say until you go through the script .
So , with that said , many people will say that's not how I sound , and I totally get it . That's not how you sound , but that is the reason why we practice every day , so that the script becomes you and in your own voice .
So read it word for word first , then go back and put it into your own natural tone , style and phrasing , and I think it'll work out All right . Here we go . So we're talking about finding your dream home , but before we get into that , this is all about preparing the buyer . So we're going to take it from that perspective and to set the stage .
In this situation , you focus on guiding a potential home buyer through the process of finding their dream home . You instill confidence in the prospect by highlighting your expertise and dedication to assisting them in their search and their home search .
Requirements are an in-depth knowledge of the local real estate market , excellent communication and negotiation skills , strong networking abilities to access a wide range of property listings and the ability to provide personalized guidance based on the buyer's preference and needs .
The intention is to instill confidence in the potential home buyer by emphasizing your expertise and commitment to assisting them in finding their dream home . So , with that said , let's go ahead and have Emily start today .
Woohoo , alrighty . Who am I talking to ?
Who do you want to talk to first ? Let's put it that way .
I'll go down to Jamon . All right , we're going to go , please , nick .
All right . We're going to go with Jamon , then Jamon will talk to Debbie and Debbie You'll talk to Emily and we should be finished by then . So we're going to get started really early because it is a longer script .
All right , Hi Jamon .
It's Emily .
How are you doing today ?
I'm doing good , Emily . How about yourself ?
God , I just wanted to say I am so excited to help you find your dream home Awesome . I've been working in the real estate industry for quite some time now and I have extensive knowledge on the local market , so that's good for you . Yes , my experience .
I can guide you through the entire process , from searching for the perfect property to negotiating the best deal . How can I best assist you today ?
Well , emily , what really bothers me and I'm kind of worried about is the negotiation process , and when I actually find a deal , I want to make sure that I get the best price available and not get hit upside the head too much .
All right . So it can be a daunting experience for sure to find the right home in such a competitive market . There's not a whole lot of inventory out there , but there's still some great options to choose from . That's why I'm here to help you .
As your real estate agent , my primary focus is on understanding your needs and preferences and , by working closely together with you , we can narrow down the options . Identify the properties that truly meet your criteria . Tell me what are the key features you're looking for in your dream home .
I'm more of a ranch style and I like glass . I like natural light . Natural light is one of the biggest things that I'm looking for . So ranch style , one level . I don't want multi-level , one level and just a lot of natural light . If I can find somewhere with some land , that would be awesome .
Okay , well , with those specific requirements in mind , I'll tap into my extensive network being with Keller Williams . I have a lot of agents in my database and I can access the most up-to-date property listings that match your criteria . I'll carefully review each listing and prescreen properties to save you time and ensure they align with your needs .
So , additionally , I'll provide you with detailed information about the neighborhoods , school districts and amenities . This way , you can make an informed decision throughout the home buying process . Is there anything else you'd like to add to your home preferences ?
You know ? One more thing I would like to have some home office space .
Okay , and how many bedrooms ?
Three .
Three , so three and a half bedrooms kind of how many bathrooms would you ?
like Just two . I don't need that . I mean just two bedrooms , one in the main and one in the hallway , or something for the other two bedrooms .
Okay , okay , and anywhere in San Diego County , you said Is that still true ?
Yeah , anywhere .
Awesome . Well , with the increasing demand of home offices , I'll make sure to prioritize properties with dedicated office space or versatile areas that can be transformed into a functional workspace .
It's important for me to tailor the search to your unique requirements and needs and , by taking these preferences into account , we'll find a home that perfectly suits your lifestyle . Are there any other specific details or must-haves that you'd like me to consider ? Fireplace Anything I can add .
Maybe a pool , emily , but the main thing is , I just need you there for guidance and support .
Okay , awesome . Well , I'll be there every step of the way , from the initial search to the final closing . I'll handle all the paperwork , negotiate on your behalf and ensure a smooth and stress free experience . You can count on me to provide that support and expertise you need . So now let's begin this exciting journey together .
Do you have any questions or concerns ?
before we move forward , Well , one quick question is how long do you think this overall process is going to take ? What's the timeline ?
I'd say somewhere between 30 to 45 days . It depends on getting your pre-approval in hand from your lender and going through the negotiations with the home . When you find that home Of course the home search is in there you might not find something right away .
It might take a week or whatever to find the perfect home that you really want to make a strong offer on . And I do suggest we come in strong because there's like I said , the inventory is low . We want to be competitive , so yeah , I'd say outside time two months , but that's stretching it . I'd say 30 to 45 days . Does that sound good ?
That sounds pretty good .
Okay .
Emily , how often will you communicate with them and what's the best way to reach you ?
The best way to reach me is phone , email , text , however you like . I'm pretty responsive . The only time I don't answer my phone is if I'm on the phone , but I will write back to you , okay , one , two , three , four , five six seven , eight , seven , nine , 10 , 11 , 12 , 13 , 14 , 15, .
Okay , I try not to take calls after 9 o'clock because I do need my beauty sleep , but if it's an emergency I don't answer , absolutely Awesome . Okay . So the home buying process is typically involves several steps , starting with getting your pre-approval , like I said , identifying your ideal home , making the offer , conducting inspections and finally closing the deal .
I will be your dedicated guide throughout the entire process and I'll help you connect with a trusted mortgage professional to secure the best financing options . Now you said you'd reach out to a few lenders . How's that going for you ?
So so Okay , Well .
I'll take some property showings after we get that pre-approval in hand and with a comprehensive market analysis , to make informed offers and recommend reliable home inspectors , which I have a few that I use on the regular . Additionally , I'll negotiate on your behalf and ensure a seamless closing process .
You can rely on my expertise to navigate each step successfully .
Yeah , like I asked before , I just wanted to make sure there's no how to get in contact with you .
Oh , I'm sorry , I skipped a part tonight . Communication is a key to our partnership and I'm always available to whatever . You have questions , concerns or want updates . Like I said , you can reach me through phone , email , text message . I understand that buying a home is an important process .
It's one of the biggest purchases you will make in your life , so I'm committed to providing you with the attention and support you deserve . I want to feel confident and I want you to feel confident and informed throughout the entire journey , day and day , monday and Tuesday oh , what is this when I'm available ? I don't understand that .
But okay , if there's anything urgent , I will contact you immediately . You can also text me whenever you want . Just keep in mind that , depending on the nature of your message , I will respond to those days and times that I mentioned earlier . I'm pretty much every day I'm available , so I'll get back to you immediately . Any more questions ?
No , not at this time .
Emily , I really appreciate you .
Okay , well , thank you so much , javan . I'm equally excited to embark on this journey with you together , and we'll find a home that meets your requirements and brings you joy and satisfaction . And begin by scheduling a time to meet and discuss the next steps . What day works best for consultation ?
I'm probably going to be available either later today or tomorrow afternoon , if you are .
Tomorrow afternoon works fine .
Okay , how about four o'clock ?
Four o'clock sounds good to me , Emily .
Okay , perfect , I will see you at four , and I already sent you over my buyer's guide . Have you looked over that yet ?
Oh , not yet . I'll check it out tonight .
Okay , perfect , and then just jot down any more questions you might have . It looks like it's a lot , but it's really . You know , I've done this quite a few times , so I'll walk you through it and you'll be fine and you'll be so happy at the end of this . I'm so proud to be a homeowner .
Awesome .
Well , thanks , javan , I'll see you tomorrow .
Okay , see you tomorrow , emily . Thank you .
Mm-hmm , bye-bye .
Bye .
¶ Real Estate Agent Discusses Home-Buying Process
All right . So I'm not sure what happened in that little section .
I think I went on my own and then I skipped something or went back to the wrong place .
Well , no , that's not what I'm referring to . I'm referring to the paragraph Day to day .
Yeah , that's confusing to read if you're reading it verbatim . So I guess I should have read the script ahead of time , because I didn't get it so I just skipped over that .
No , no , no , I kind of went into that already . No , what I'm thinking happened is during one of my editing .
That's a paragraph that doesn't need to be there , so I just highlighted it in red and it's something that I have to go back and look at because it doesn't make sense why it's there , because later on you asked the same question , essentially , so it might be my mistake , because sometimes when you're editing , you leave things in so that you can grab the ideas
that you had before and pull it in there , and then I think I actually only left the paragraph in there because it just doesn't make any sense . I mean , it does and it doesn't .
It makes sense . It's just , it's when you're reading and you get to that you're like uh yeah , yeah , yeah so there was actual days in there and actual times I probably would have , and then take out time , block your calendar to receive , take that part out and then I probably could have kept going .
Yeah , no , you know here , let me just do this run on the fly here . This is how we do it , folks we work on the fly .
All right , so .
I am available on . Uh , well , you know , I left the day to the day and day and time and time because everybody's schedule is a little bit different and I do believe that you should be time blocking your schedule to do certain things at a certain time . Not everybody lead generates from nine o'clock to 12 o'clock every single day .
Not everybody does admin or follow up phone calls from one o'clock to two o'clock every day . So that's the real point of that particular bracket there , which is you fill in your day and day between um that you're available and times that you're available . So yeah , it's a little , it's a little weird , but you can brought up a good point .
It's good to read the read these things through the . You know beforehand , um , but you know what . We just talked it out and that's what it is . So that's that's . You did fine . How did you feel ? How'd you feel Jamon ? Is she so many you're going to work with ?
No , she's all over the place . I'm in awe , Debbie .
No , it worked out pretty good . I got it . That was pretty good .
Awesome , well , let's have you do it . Jamon , and you're going to be talking to Debbie now . Okay , and here we go , let's do it .
All right , hey Debbie , how are you ?
doing . I'm doing good . How are you ? I'm doing really well .
This is Jamon . My name is Jamon Morgan and I'm with Kelly Williams of Amesa , and you know , debbie , I'm glad to have this opportunity to help you find your dream home . It's very exciting . So I've been working in the real estate industry for over a decade and I have extensive knowledge of the local market .
With my experience Now , I can guide you through the entire process , from searching for the perfect property to negotiate in the best deal . Now , debbie , I want to ask you how can our best assist you today ?
Just taking the stress out of buying a home .
It's a lot of stress , I know . With everything going on , it's like , oh my God , you know . But I commend you for being so bold and brave to jump out here right now to do that , and I understand how daunting it can be to find the right home in such a competitive market . That's why I'm here to help you .
So , as a real estate agent , my primary focus is on the understanding of your needs and your preferences , so by working closely together , we can narrow down the options , and that'll give me a chance to identify the properties that truly meet your criteria . Now , can you tell me what are the key features that you might be looking for in your dream home ?
Well , single story for sure . I'm a fenced in backyard for my dogs , and definitely in a neighborhood that's well kept and safe .
Understood . What kind of dogs do you got ?
I just have a corgi .
Oh , okay , I those are those little pretty dogs yeah , little pretty dogs . That's good . Now see , with those specific requirements in mind , what I'll do is I'll tap into my sense of network and access the most up to date property listings that match your criteria .
I work with Kellerman Williams , so we have a lot of agents with a lot of experience that can probably help us on this process . So now I'll carefully review each listing . Then what I'll do is I'll pre-screen the properties . That'll save you a lot of time , and then it'll ensure that they align with your needs .
Now , additionally , debbie , I'll provide you with detailed information about the neighborhoods , the school districts and also the amenities . Now , this way , you can make informed decisions throughout the home buying process . Now , is there anything else that you'd like to add to your own preferences ?
Not really . Well , maybe minimum yard upkeep , and then also , for sure , I would like two bedrooms plus some sort of a space that can use as an office . It doesn't have to be that big .
You know that's a high demand right now and everybody working from home that office space , so yeah , that definitely is important . So now , with the increasing demand for that , I'll make sure that we prioritize properties with dedicated office spaces or versatile areas that can be transferred into a functional workspace .
Now it's important for me to tailor the search to your unique requirements . By taking these preferences into account , we'll find a home that perfectly suits your lifestyle . Now , are there any other specific details or must have that you'd like for me to consider ?
Well , you know , I for sure would like your guidance and support , and then also to make sure I have two full baths .
Okay , okay , awesome . Okay , I'll put that down and then let me show you . I'll be there every step of the way , from the initial search to the final close , and I'll hand to all the paperwork negotiate on your behalf , and I will definitely ensure a smooth and stress free experience . Now you can count on me to provide that support and expertise that you need .
Now let's begin this exciting journey . Do you have any questions or concerns ?
before we move forward , no , about how long do you think this whole thing will take ?
roughly Now ? That's a good question . I would want to know that as well . The time line it can vary depending on various factors , such as market conditions and the specific property that you choose . On average , the process can take anywhere from like 30 to 60 days , now , from the initial search to the closing .
Now , however , though , keep in mind , debbie , that finding the perfect home may take some time , and it's important we don't want to rush this decision right here . So what I'll do is I'll work diligently to streamline the process and keep things moving efficiently for you .
That sounds great .
That's how I'm gonna work for you . Okay , awesome , okay . So , debbie , the homebound process typically involves several steps , starting with getting pre-approved for a mortgage , identifying your ideal home , making an offer , conducting inspections and finally closing the deal .
Know , that seemed like a lot , but I'll be there as a dedicated guide throughout the whole entire process , so I'll help you connect with trusted mortgage professionals , secure the best financing options , now also coordinate property showers , provide you with the comprehensive market analysis and so that we can make informed offers and recommend reliable home inspectors .
Additionally , I'll negotiate on your behalf and ensure a seamless closing process . You can rely on my expertise , debbie , to navigate each step successfully .
Well , I know you say you'll be with me every step of the way , but how often will we be communicating with each other and how should I reach you ?
Another great . You must be really good at asking questions . Those are great questions , Debbie . I really so . Look , communication is definitely key in our partnership here . That's the only way we're gonna make it . So I'm available to you , debbie , whenever you have questions , concerns or want updates . You can reach me through phone , email or text message .
I will work around your schedule and the best way that you would like to communicate , and I understand that buying a home is important process and I'm committed to providing you with the attention and support that you deserve . So I just want you to feel confident and informed throughout the whole entire journey .
Well , that sounds good , okay , okay , so well , I'm definitely excited for you , debbie . I have a on this journey with you together .
So what would be yeah , hold on . So this is the point . So I had a chance to go through this , so it could be one paragraph . Technically , if you're gonna write it appropriately , it should be a separate paragraph . But after you finish that last sentence , I want you to feel confident and informed throughout the whole journey .
Mondays and Fridays are my typical days , from one to two . That's the best time to reach me . If there's anything that's urgent , I will contact you immediately . You're also welcome to , so you're continuing on with that conversation . So I'm gonna move that paragraph up , because it's obviously not flowing properly .
But you do wanna leave a little space , like you did , to allow Debbie to absorb some of that information . So I'm gonna own that one . That's on me , that's not on any of you , so I will fix that .
That makes sense , though . Yeah , mondays and Tuesdays are usually my typical day , and , debbie , you can reach me at any time you know , in the afternoon . That's probably best for me , and I'll definitely get back to you immediately , and if it can't wait so , is there anything else ?
No , I think you've answered all my questions , thank you .
Oh , you're very welcome , Debbie , so I'm equally excited to embark on this journey with you . We're going to find that home that meets all your requirements and that brings joy and satisfaction . So let's begin by scheduling the time to meet and discuss the next steps . What day works best for your consultation ?
Probably Friday would be the best . Okay , anytime after 10 .
Okay , friday works well with me too , so what I'll do is I'll send you a calendar invite with all those details , and if you have any more questions or need any kind of other assistance before I'm meeting , just feel free to reach out to me . Debbie , I'm definitely here to help you .
Okay , sounds good .
All right , thank you . I'll see you Friday , okay .
All right , awesome , all right . So I'm going to do what I did to Emily a couple of weeks ago or last week . Debbie , you're going to talk to Emily and Jamon Right . Okay , and you're going to prepare them on buying a house .
Okay , You're an infant girl .
Yeah , playmate , play nice . All right , here we go .
Good morning Morning .
Hi there .
Hi you guys . This is Debbie Logan with Keller Williams , and first off , I'd like to let you know that I'm honored to have you pick me to help you find your perfect home .
As you know , I've been in the industry for over a decade and I have extensive knowledge of the neighborhood you wish to move to , and with my expertise , I can guide you through the entire process , from searching for the perfect house to negotiating the best deal . So how can I assist you today ?
Well , we just need someone to tell us what to do . This is the first time we bought a house , so we need someone who's like you said . You have a lot of experience behind you and we don't know what we're doing . We've never bought a house , so that's what we need .
Yeah , we need to get it to . Oh hi , Go ahead , Jamon .
No , no , I was just agreeing with her . We need some guidance , some serious guidance .
And we can't agree on what kind of house we want . Maybe you can tell me . I'm right .
Oh well , you know , what I've noticed in showing clients homes is that after the first couple of homes I get a feel for what's going to work for the both of you .
So I can tell .
¶ Homebuying Criteria and Communication Preferences
Well , did you get a chance to look over the buying buyers presentation I'd sent over to you guys ?
I did . He didn't know because he's well , it's last minute for everything . I'm busy , I got to read it to him or word Debbie , Don't OK no , well , who usually makes the decisions ?
It sounds like you do .
How do you think ?
Debbie Sounds like you do , absolutely .
She tries , I just go ahead and I just shut up .
He just opens his wallet and I make all that .
That would work for me too . Do you have a brother ? Just kidding ? Ok , so this perfect home that you guys could agree on . What are some of the key features and the criteria that you guys are looking for in a home ?
I just need a cave , that's it .
I just need someone to welcome that song . I mean that was coming . I need a free bedroom . I need at least two bathrooms . I need a big yard for all my dogs . I need somewhere to build a little panel outside for them , because Jamon hates my dogs .
I want a little playroom for the dogs out back so they can have air conditioning and like their own little house .
So they tear up everything .
I've showed a lot of properties that have just that and they even have a water drip system for the dogs . You know the climate control and everything , so I was also thinking . You know , I just Saw a property that had a woman cave and it was climate control with wine it was nice . So about how many square feet are you guys looking for ?
Two thousand minimum .
OK , and then do you prefer single or multi level homes ?
Single , no stairs .
OK , no stairs , OK , that's good to know .
I was thinking multi no .
I told you I'm not walking upstairs . Well , you know ever since I broke my leg .
I can't do stairs Well , and she's quite a bit older than you two , so wow no but no , I can't use someone paying Debbie . Oh , ok , well , that's you know that'll work .
So , another agent . I just want to say that .
This is amazing , you guys . So Is there anything any other must haves ? Do you guys need an office fireplace ? Yes , an office , an office space .
Yeah , we need that , my own dedicated , yes , dedicated office .
OK , and fireplace Doesn't matter . Yeah , let's get a fireplace .
You want a fireplace .
Yeah , yeah , I got my kids a week handling .
I'm not cleaning it .
And then , what about a garage ? Yes , the two car . One car , two or three , two or three . Ok , two for the cars .
And the third for all his junk .
OK , all right , I'm jotting all that down , and what's your timeline for wanting to be in a home ?
Um , we're not in a big rush , but you know I'd like to get in the next six months .
Okay , so how were you renting now Um ? Is it um ? Does it expire your lease ?
now we're in month to month , so we're perfect that always works out well too .
Especially if you find a place that you know you might want to paint a couple of rooms before you move in . You're not like under the gun for , you know , moving in , yeah , um , so typically , um , I would say that we could get this done in within two months . Okay , um , you know the inventory out there is low but there's still .
You know life happens and people , you know , get relocated and or divorce , things like that . So there's always , you know , properties .
You bring that up , debbie . Huh , it's funny , you bring that up , uh-oh Well you know .
No , that's why you have me , because , truly , if you try to do this on your own , it's very stressful on a marriage .
So , yeah , it's kind of like the farm places for yes , definitely the glass of wine , I agree .
Yes .
Well , for our partnership to work , we uh communication is key . So , um , I have an open door policy , so if you ever need me for anything , feel free to contact me and I will get to you , Um , shortly and let you know .
If you call me and I'm on the phone with another client , it might be a little bit , but typically I would get back to you within the hour . So , um , is there a specific way you'd like to be contacted ?
Um anyway text email call me . Okay , I actually prefer text over phone calls , though , so Okay .
I'll text you first , and if it's something really important that I need to communicate , I'll call you and then just um , so you're in the know . If something important is being communicated , I will do that by email , so you know that you have that on hand .
Um , can you text us and email us like together ? Yes , yes , definitely , that way , you know , like a group chat type thing .
I sure can .
That sounds good , I'll just um , if he doesn't listen to me and if I say Debbie said he won't believe me , so if you just text it the first time around , then he'll Okay .
Yeah , I have to see them black and white .
I'll really do it . Okay , I can do . Well , you guys , um , in the packet I sent you out there was a form to fill out on . You know the specific , specific criteria you want for your home , which I've gotten a lot written down already . So I'll get busy and barking on finding you the right home .
And then if you guys could kind of get together on that form , and if you think of something that is different from what we've discussed , don't hesitate to let me know . And , um , and the meantime , let's schedule a meeting to discuss . You know what you thought of and if anything new to discuss , I am available all day , thursday and Friday .
Does that work for you ? I know , emily , you you don't work and Jamon works , you know like 50 hours yeah . So , what's a good time for you guys that we could get together .
Can we do a zoom call ?
Um , we could , but it's . It's always better to meet in person . And where's your office at Debbie ? It's in La Mesa . It's in the beautiful office at 777 . Alvarado Road on the top floor .
Great views . Yeah , okay , uh , jamon , you want to go Thursday at five .
Yeah , maybe we can do that ?
Get out of work in time .
Yep , I'll come home and pick you up .
Oh , nice Maybe you guys go to the brig afterwards . That'd be great .
That's where I've seen you , debbie . I knew you looked familiar .
Yes .
Yes , she's a regular there .
Yeah , or irregular there , um anyway , so I can't wait to see you guys five o'clock and I'll send you um I'll do um confirmation of the appointment , so you don't forget , and with the address and so forth . So I can't wait to uh , get together and assist you with your buying needs .
Awesome .
Okay , then .
I'll see you then , see you then , thank you .
Bye .
Bye . All right , that was fun . I got a couple of questions real quick and then just your input . But I really only have one question . At the very beginning of this script it says where does it say ? It says I've been working in real estate industry for over a decade and I have extensive knowledge of the local market .
The question is what if you haven't been in the business for a decade ? What if you haven't been in the business for two years ? What if you've only been in the business one month ?
I would say myself I've been in sales for decades .
I said quite some time , I did not say a decade .
Okay , yeah , jamon , you used decade . I don't know how long you've been in real estate , but just out of curiosity , what would you say in that scenario if you haven't been in in a decade ?
Well , they taught me this . You wouldn't have been in on the last one , I think , last week , and the sales experience . I've been in the sales business for quite some time now .
Yeah , another script just to add to it . Another script is well , everyone here at least has been working for a while . You could also say I've been in business for a long time . I'm just adding real estate to my resume . Business is not new to me , real estate is .
But I backed by a lot of people who can guide me and support me and mentor me , so you could use that as well . But being in sales , being in business , having that experience of developing relationships , working with people , that is something that you can lean on and to me , that's worth its weight in gold as well .
The fact that you don't know real estate in and out like somebody who's been in it for 20 , 30 years , that's okay , it doesn't matter . What matters is do you have the guidance and the support and the mentorship to help you through it ?
But in terms of developing a relationship and working with people and treating them professionally , that's what I think people really want .
And I would like to add like me being on a team , I can combine the experience and say you know , with my team we have over 20 years experience .
That's right .
In the business you know .
That's right , absolutely . There is a lot of benefit to being on a team that you can lean on other people for that as well . Uh-huh , cool . Anything else to add about this script in terms of preparing the buyer ?
I don't think so . No , it's pretty good .
You feel like this is helping you script some dialogues every day . Is this helping ? Oh , yeah , I think so .
I think it might be well for me personally kind of overkill to do that lengthy conversation and then do the buyer's presentation . You know it might be repeating a lot of the processes , whereas you could go each step of the way you're already going to let the client know . You know what the next step is . So I would probably shorten it a little bit .
I agree I agree and I need , yeah , In the actual presentation . If you were meeting , sitting down , meeting with a client and doing a full-on presentation , it can get very , very redundant .
These are just different conversations , that we can break down and say it in a different way , you know , but we would never like get so redundant like that at least I hope you would not , because you would bore your clients out , you know to death . Right , don't want to do that . So , yeah , totally , totally .
That's a really good point is , you know , these conversations are meant to have variety , to create options , have alternatives when you're actually sitting down and doing your presentation .
That's why you got to be completely aware and conscious of where you're at in the conversation , to know what questions to ask , when to ask them , and that you're not asking the same question over and over and over again .
Well , and then going to client For someone who's looking maybe for not their dream home , maybe it's their first home . So , use all this . It'd be similar , but you wouldn't use all this . Or maybe they're looking for an investment property . You wouldn't use this because they're not looking for their dream home , you know .
Right , and this takes place after we've already agreed that I'm going to represent you and helping you find a home . This is that meeting after when it's time to go ahead and get started . We're about to go ahead and get started .
Yep , you've already met them . You might still be helping them get ramped up and like getting the lending and things like that out of the way as well , but you've already met them and now you're going to prepare them . Hey , this is what to expect , because you want to lay down a lot of the expectations as much as you can , you get that up to lay .
That's right . That way , later on , when something goes down , whether it's good or bad or whatever it is , you can always say hey , remembering our initial conversation , this is what we talked about . May or may not have happened . Here's a reason why the stuff is going the way it's going because it's normal .
And knowing your client . Some people they just want it done . They don't want to even know all the steps . That's why they hire a realtor . They just want someone to you know . Let me sign here .
Absolutely so , you have to get to know who you're dealing with , and some people want to have their hands held and every word spelled out and told to them 10 times before they understand what you're saying . I guess Right .
That's right . You have to prepare for the engineer mindset , who wants to know all the details for the most part , and the other one is the bullet point mindset , you know . If they say , hey , you know what I want to work with , you show me where to sign , boom , all right , get the signature walk out .
Right , there are some things you want to go over just to make sure that they understand what your expectations and standards are as well . But , in general , get the signature go out . You don't need to bore them . But you have to be prepared for the engineer , too , that wants to know all the details . How is this going to work ?
How's that going to work , you know , and that way they know everything and anything , because that's who they are , that's the way they're wired and that's okay . But we have to be prepared for that and with scripts and dialogues , that's where that practice comes into play , so that we can be ready for that situation when it does come up .
¶ Appreciation for Script and Resources
Cool , all right , this is it , and you guys are awesome . I appreciate it . All right , so that's the script . I hope that you found it useful . Just head over to riddlestatescriptspracticecom for more resources and downloads . This podcast is for the purpose of education only and it does not make any guarantees .
We suggest you seek out the help of your broker , coach or mentor for specific situations Brought to you by Daringtonstall at Repros , California , DRE number 018-53445 .