Buyers Presentation: Explaining The Home Buying Process in 15 Steps - podcast episode cover

Buyers Presentation: Explaining The Home Buying Process in 15 Steps

Sep 14, 202333 minSeason 3Ep. 43
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Episode description

Today, we're helping you learn how to talk to clients about Explaining The Home Buying Process in 15 Steps in a friendly, straightforward way.

No jargon, just simple, effective communication. So, grab your coffee, relax, and let's dive into those 15 steps!" 🏡☕🎙️

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This content is for educational purposes only and does not make any guarantees. We suggest you seek the help and/or advice of your broker, coach, mentor, office manager, attorney, and/or financial advisor. Brought to you by Darren Tunstall, a licensed real estate agent, DRE #01853445. This podcast operates independently of Darren's affiliation with any real estate brokerage and/or any REALTOR® associations. The intention is to provide you with valuable information, insights, and practical tools. Please note that all results may vary, and participants are responsible for their own actions.

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Transcript

Home Buying Process Explained in Steps

Darren Tunstall

Hello and welcome to the Real Estate Scripts Podcast , the show that helps you know what to say when you're talking to buyers and sellers so that you can close more deals and earn more money . I'm Darren Tunstall , a Real Estate Professional Coach and No.1 bestselling author . Let's get into this . Hey there , welcome to Real Estate Scripts Podcast .

Today we're helping you learn how to talk to clients and explain the home buying process in 15 steps in a friendly , straightforward way . There's no jargon , just simple , effective communication . So grab your coffee , relax and let's dive into those 15 steps .

As a reminder , the purpose of Scripts and Dialogs is to come , learn , practice and be prepared to fail forward . This is where we make mistakes and help each other out , but we're mostly interested in seeing how we can get better . First we read through the script word for word , and then we go back and put it into our own natural tone , style and phrasing .

You won't know what to say until you go through the script . So , with that said , many people will say that's not how I sound , and I totally get it . That's not how you sound , but that is the reason why we practice every day , so that the script becomes you and in your own voice .

So read it word for word first , then go back and put it into your own natural tone , style and phrasing and I think it'll work out Okay . So we're gonna . This is what we're gonna go over today . We're gonna go over explaining the home buying process in 15 steps . Everybody have that in front of them , yep . All right .

What we'll do is I'll set the stage for this . You are providing the buyer with an overview of the 15 steps involved in the home buying process . You explain each step in detail , from the initial meeting to closing and getting the keys .

Requirements are knowledge and expertise in the home buying process , effective communication skills , ability to build a collaborative relationship . The intention is to provide the buyer with a basic understanding of the process and to emphasize your role in guiding and supporting the buyer through their through the journey .

I want to make it clear , just so that everybody knows , in the buyer's presentation and I will pull that up in just a second here so that we all can see that here we go . I'm gonna share my screen and if you're listening to this , all you have to do is click on the buyer's deck from the week 37 , monday In this page .

I just want to show you in this buyer's presentation . There is a slide after about you and about whether you're working with the team or if you're an individual . There is a slide that's called the home buying process . Here's the 15 steps that I have identified . There's my be less . It might be more condensed .

Either way , the point is you're just briefly showing them in a slide view of what it takes to buy a home , and these are all different areas of what it takes . The rest of the presentation goes through the whole process too , but in general , we'd like to just practice a script so that we understand each one of these things ourselves .

That's the reason why we're gonna go over this particular slide and this particular script , using the buyer's presentation Make sense .

Jamon Morgan

That's helpful . Yeah , I need that .

Darren Tunstall

Cool , all right , I'm going to stop sharing and then we'll go back to the script and we can start that presentation . I lost it there . It is All right . Who wants to go first ? We'll go around the horn and so that everybody gets a chance , who wants to start it out ?

Emily Zimmerman

I'll go See Debbie . I was going to nominate you Cool .

Debbie Logan

Good morning , emily . Good morning , I'm glad we're finally meeting . I know I sent out over all my information but in case you forgot , debbie Logan with Keller Williams on the repro's team . Before we get started , I want to give you an overview of the home buying process . It seems like a lot , but there's 15 steps involved , so are you ready to dive in ?

Yeah , okay . So the first step is for us to get to know each other . We'll discuss what you're looking for in a home , your budget and your timeline . Then we're , once we've established what you're looking for , you'll partner with me as your real estate agent to help you find the perfect home .

Then , before we search for homes , we'll sign the buyer's agreement , and this agreement will outline our responsibilities to each other throughout the buying process . One of the most important steps is getting a preapproval , because most homes can't be viewed without a preapproval , unless you're going to an open house .

So and this will also give us a more accurate idea of what you can afford and help narrow down your search Then , with your preapproval in hand , we can start looking at homes that meet your criteria . I'll send you listings and set up appointments for us to view homes in person . Then we'll tour the homes that you're interested in .

We'll visit each property together and take notes on what you like and what you don't care for . Well , once you do find that perfect home , we'll make an offer on your behalf and I'll help you determine the right price and guide you through the negotiation process . Then , if your offer is accepted , we'll execute the contract .

This is a legally binding document that outlines the terms of the sale . Once that's executed , we'll schedule a home inspection . This will identify any potential issues with the home that needs to be addressed before closing it first . If the inspection does reveal any issues , we'll negotiate with the seller to determine who will be responsible for fixing them .

Of course , once the issues have been resolved , an appraisal and appraiser will assess the value of your home to ensure that the price is fair .

Depending on the results of the appraisal and inspection , we may need to schedule further inspections and before closing , you'll need to secure home insurance , and this will protect you in case of any damage to the property . You may also want to consider purchasing a home warranty .

This will cover any major repairs that may arise in the first year of home ownership , and sometimes the seller will provide this as part of his negotiations . We'll have our final walk through and get the keys . We'll sign all the necessary paperwork and transfer the ownership of the property to you . Sound good ? Sounds like a lot , Debbie . It does , doesn't it ?

But once you're into it , it's pretty easy . I think the most time-consuming is finding the home .

Emily Zimmerman

Well , thanks for explaining it to me .

Debbie Logan

Okay , all right . Well , here we go , and here's . All you need to do is sign the buyer's agreement and we can get off and run them .

Darren Tunstall

Cool , All right . So you've gone through that slide and you know , really , you have to cover the rest of the presentation unless they're ready to sign . If they're ready to sign , right there , boom , have them sign . You know what ? I'll be in touch with what comes next and then you leave , All right .

All right , Emily , talk to Jamon and then Jamon you'll talk to Debbie .

Emily Zimmerman

Hi Jamon . It's Emily from Keller Royals . How are you ?

Jamon Morgan

Well , pretty good , emily , how are you doing ?

Emily Zimmerman

I'm doing

Overview of Home Buying Process

good . Hey , so I'm a local realtor and I know you'd reached out to me . I know you're talking to a few different realtors , but I just wanted to let you know what I can do for you in terms of all the steps in buying a home .

I just want to make sure everything's out in the open and I kind of explain it to you how I do it so you understand every step of the way , is that okay ?

Jamon Morgan

Yeah , that's cool , let's go .

Emily Zimmerman

Okay , so first what we do is we have the initial meeting , which is what we're doing right now , and then we get together , I kind of go over the buyer's agreement with you . That's our understanding that you know I work for you and you only work with me at representing you to purchase your home , okay .

And then I'm going to set you up with some lenders unless you have your own so two different lenders you can talk to to get through the preapproval process , to kind of see where you land in terms of how much home you can comfortably afford , and then we can start our search . How does that sound ?

Jamon Morgan

Sounds good .

Emily Zimmerman

Okay , After we get that number of , you know the range where you're comfortable in making your purchase , we can then start your search . I'll send you some homes you can kind of look through them that meet your criteria . You know , of course you're going to tell me exactly what you're looking for so I can kind of tailor my search to your needs .

Then we can set up and tour the homes you know , as it is convenient to your schedule . Okay , All right . And then you know , after we search a little bit and you find the perfect home and you feel like you really want to make an offer on one , we'll go ahead and do that , Okay , and I'll walk you through that whole thing . Sounds good .

Jamon Morgan

Sounds good .

Emily Zimmerman

Okay , so after your offer gets accepted , hopefully on the first try we'll execute the contract and this is a legally binding document . It outlines all the terms of the sale from the seller to you , the buyer . Okay , Okay .

Then what I'm going to do is I'm going to help you schedule a home inspection , because we want to make sure that you totally understand the property that you're putting an offer on and that there's no surprises in terms of some kind of repairs or some issue with the home that really makes it something that you're not comfortable with going forward with .

Okay , okay , all right , so we'll get that home inspection done and then if any issues pop up in that inspection , we can negotiate that with the seller as well , and the best way to kind of go about that is to usually get a credit and maybe you know on the price , so you can get those issues addressed once you take ownership of the home . Okay , Okay .

Then the lender's going to schedule an appraisal , because if you're offering a certain amount of money , the lender's not going to pay for it . If the house doesn't appraise at that price point , it has to be at that amount or higher to get the loan secured .

Okay , and once that's been done , depending on the results of the appraisal and the inspection , we may need to further schedule further inspections , maybe something a little more detailed , like maybe roofing , foundation , plumbing , something like that , just to make sure we totally understand what's going on with the home .

Okay , then after that I need you to go to whoever you use for your home insurance and get the home added on to that Kind of find out how much that's going to cost you . And then we send that information to the lender . Because they're not going to , they're not going to finalize the loan unless you have insurance on the home prior .

Okay , there's also an option in the contract for home warranty . I usually like to provide my clients with the home warranty , but we can also ask the seller for that , or you can also take on that expense for yourself , but as my client I usually purchase that for my clients .

So after that settled , once everything goes through , we do a final walkthrough , we close and get the keys , we sign all the paperwork , we transfer ownership of the property to you and then you're home free . Do you have any questions about the process ?

Jamon Morgan

No , that's pretty straightforward .

Emily Zimmerman

Yeah , it sounds like a lot , but they're kind of like baby steps . You know we got to make sure we go through every step to make sure you know the home is exactly what you , you know , want to put your money into and meet your expectations . So I look forward to working with you .

I just need you to first kind of sign this buyer's agreement that we went over , and then we can get started .

Jamon Morgan

Okay , Got it Awesome .

Emily Zimmerman

Thanks , jermaine , I appreciate it .

Darren Tunstall

Awesome , good job . All right , jamon , you ready to talk to Debbie ? All right , let's do it Sounds good . You're the man Whenever you're ready .

Jamon Morgan

Okay , hey , debbie , how you doing ? I'm doing great Good . Well , my name is Jamon Morgan . I'm glad we're finally meeting . I got your contact information and everything , and I'm a real estate agent with Keller Williams and LaMesa . But before we get started , I just wanted to give you an overview of the home buying process Now .

It may seem like a lot of steps , but they're necessary and it'll just give you an overview so you won't be all worried about all these steps . Is that all right ? Yeah , sounds good . Okay , cool , let's dive on anything . So now the first step is first , we just get to know each other . Like what we're doing right now .

We'll discuss looking for a home that's in your budget and on your timeline . Now , once we've established what we're looking for , you'll partner with me and I'll be your real estate agent and I'll help you find that dream home that you've been . You got on your vision board and everything you know .

So now , before we start searching for homes , we'll sign a buyer's agreement Now . This agreement outlines our responsibilities to each other other throughout the buying process . Does that make sense ?

Debbie Logan

Yes .

Jamon Morgan

Right , awesome . Now we want to get pre-approved . So what we're officially now that we're officially working together at that agreement , it's time to get pre-approved for your mortgage Now . This will give you an idea of what you can afford and kind of help you narrow down your search . So I think it's a good move just to know upfront before we even start .

Now , with the pre-approval in hand , we can start looking for homes . Now that'll meet your criteria . So what I'll do , debbie , is I'll send you a listing and set up appointments for us to view homes in person . How's that sound ? That sounds great , right , awesome . Now here's the fun part we get to tour some homes .

So the next step is to tour them and we're going to find the one that you're interested in . We'll visit each property together and take notes on what you like and don't like , and you don't have to worry about writing anything down or anything like that .

I'll keep all the notes and then later on we'll go through everything and then , once we find that perfect home , we'll make an offer on your behalf . Now I'll help you determine the right price and then I'll guide you through the negotiation process .

I know it sounds scary , but I'll help you through that , okay , okay , all right Now , if your offer is accepted , fingers crossed , we know , you know we'll execute the contract Now . This is a legally binding document that outlines the terms of the sale . This is where it gets serious .

Now , after the contract is executed , we'll schedule a home inspection and this will identify any issues that the home , that the home may need to be addressed before we close . We just want to make sure that everything is up to par to your standards so we don't have to come back , you know , later on . You know now . We want to negotiate any issues .

After inspection reveals any issues , we'll negotiate that with the seller to determine who will be responsible for fixing them . How's that sound ?

Debbie Logan

Sounds fine .

Jamon Morgan

Okay , now , once any issues have been resolved , and appraisal will assess the value to the home and then ensure that the price is fair . Now , depending on the results of that appraisal , debbie , the and the inspection , we may need to schedule a schedule of further inspection .

So , before closing , now , now , after all that , before closing , you'll need to secure some home insurance . This will protect you in the case of any damage to the property . And then , after that , we're going to go on to the home warranty . Now you may also want to consider purchasing a home warranty .

This will cover any major repairs that may arise in the first year of the home ownership . And , let me add , that's very important . We want to make sure that we do that . Okay , and then we're crossing the finish line . So , finally , it's time to close on that home and get those keys , debbie .

So we'll sign all the necessary paperwork , then we'll transfer ownership of the property and then , boom , boom , we'll start popping champagne and everything is yours . So you have any questions about that process ?

Debbie Logan

No , just what ? If the appraisal doesn't come in , you know , at the point where the mortgage lenders , you know , won't approve it ?

Jamon Morgan

Well , that's , that's when we'll do a further and spread further inspection , and so we'll just we'll go deeper into that and we just may need to schedule , schedule some further inspections and we'll sort all that out when we're at that . Problem does persist .

Debbie Logan

Okay , sounds good .

Jamon Morgan

Okay , thank you , debbie . I look forward to getting this process going with you . And yeah , let's hear the paperwork and once you sign the paperwork , we're off to the races . Thanks , all right , thank you , thank you .

Darren Tunstall

And there's a script for that question , that objection .

Jamon Morgan

Let me give you my mentor .

Darren Tunstall

The simple answer is you know when , if ? If that should happen , then we'll cross that bridge at the time . But in general , you could either request for a new appraisal .

You can have the buyer lower their price or have the seller lower their price , or you can ask the buyer if they're willing to come up or , you know , are they willing to meet in the middle ? You know , it's a simple , it's just a simple negotiations , all it really is Okay , but you haven't gone through that script yet , and that's okay .

But otherwise you did a fantastic job on that . You all did a fantastic job . I do have a question for everyone , number one just for discussion purposes how does understanding this buying process help you in your real estate business ?

Debbie Logan

I think it helps assure the buyer that you know all the steps to make it , you know , go smoothly , and it also kind of keeps you on track so they know each step of the way you know where you should be at .

Emily Zimmerman

I agree it's a good way . If you're able to sit down and explain it to somebody , then they're going to feel more confident , more comfortable , and they're going to know what's going on instead of being left to wonder what's going on yeah and wait .

Jamon Morgan

Yeah , yeah . And for me , just not having even gone through the process yet , it's allowing me to see that little steps are not skipping these steps .

Buyer's Agreement and Timing Discussion

Darren Tunstall

There are quite a bit of things that need to get done throughout the transaction and there's some stuff that's on . Not even that happens in a transaction . That's not even on here we can't account for every little detail . Otherwise this would be the 45 step process to closing a deal .

We don't want that , but these are the big rocks , the main things that actually happen . The other question that I wanted to well , it's more of a discussion regarding the buyer's agreement that we list in step three .

So the question is and there's no right or wrong answer to this but the question is do we have them sign it before we work with them , or do we have them sign it , or after we work with them ? When do we have them sign it ? When is the most appropriate time to have them sign this agreement ?

Debbie Logan

I think ideally , then I see after the approval Okay .

Jamon Morgan

That was my question , I wrote down . When does this agreement get signed ?

Debbie Logan

I would try to get it right then and there you could get the vibe from the potential buyer if they're ready to start . If there is a snag , they don't get pre-approved for whatever reason , then that contract would be null and void anyway .

Emily Zimmerman

I mean . I think , they go through the pre-approval process , that shows they're serious . Then I'm going to dedicate more time to them . But to me if they don't even get that far , then it's kind of like , well , the ball's in your court type thing . You need to get this pre-approval done so we can move to the next step .

Darren Tunstall

So my personal thought about this is , again , there's no right or wrong answer . You're going to have to determine when is the most appropriate time because , yeah , if they can't get pre-approved to buy a house , then they have to do something in order to get themselves to that point , and that contract is not going to do you any good anyways .

So you could wait till they get pre-approved . On the other hand , you could get it signed at that point in the presentation . It's just a signature . Yes , I work with you . My personal thoughts are now you're going to work for them , you're going to introduce them to your preferred lenders .

I said that with plural because , we want to give them , always give them three and then allow them the opportunity to work with whoever they want , right . But if they do that and you had them sign the BRE now , you're introducing them to the people that you're working with . You're immediately going to work with them .

But that's a choice , that's a personal choice that you're going to have to make , because if they get pre-approved now let's rephrase that when they get pre-approved right , number one you can look at it as one less step that you have to do .

Or you also don't want to run the risk of them getting pre-approved and now they told all their friends that they're out buying a house and they have an agent that they can work with either You've already pre-planned and pre-protected yourself that way , but I will admit that it does to take that extra step .

It doesn't take a ton of time to write that contract , but it's kind of like you have them sign it and then they don't get pre-approved . It's like oh man . I mean it's like come on and it does happen . But I would rather have the safety net upfront and know that I can always just cancel it later on or it just won't play out .

But over the next six months they might get pre-approved or something might change . So you'll have to make that personal choice . That's my . I would prefer to get it upfront before I start to introduce them to anybody that I work with . So there's a case to be made for both situations . Is there anything else to add to this ?

Debbie Logan

The only thing I would add is the part where you know I'm glad we're finally meeting , and then my name is blah , blah , blah . I think they'd already know who you are , and then I would almost just , you know hand them my card my business card . Yeah , you're right .

Darren Tunstall

You're right , you're already scheduled an appointment with them . You're sitting down with them . Hey , there , you know , jamon , it's finally . I'm glad to finally meet with you . Let's have a seat right here , and before we get started , let's talk about the whole process , you know you know , about me .

Here's the first page , because that is the point that we're at . You had the appointment . You've just reviewed the about page , why you want to work with them as a single agent or why you want to work with them as a team member on a team . And now let's talk about the process . So , yeah , I agree with you . I'll take that .

I'll remove that part because they know you now . They already know you . Yeah , you may have given them a few more details in the about section , but they already know who they're meeting with . Right , no-transcript For the most part .

Now that I think about it , if you're on a team and somebody has scheduled an appointment for you and the client is meeting a team member for the first time , they could introduce the client . Like if Jamon's the buyer and Emily is the agent and I'm the appointment setter , I could be saying hey , jamon .

So we scheduled an appointment for you with Emily Zimmerman . She'll be the one that's going to be meeting you at the office . Now , a good agent and Emily would do this , would call and say , hey , jamon , I understand that we're going to be meeting , just wanted to call and introduce myself before we meet , looking forward to seeing you .

But if an appointment was scheduled and you haven't met them yet , then I can see that that might be appropriate there . But in for most cases , a single agents this is , you're already going to know them and they're going to know you . The other thing I do want to mention is down at the .

I made some quick notes on the document , which is one after the pre-approval or the pre-approval . I just put a note there that this goes to the lender . So the lender is going to want to I mean not the pre-approval , the insurance in step 13 .

So before closing , you're going to need to scare some insurance and this will protect you in case of any damage to the property . That information is going to go to the lender . You're just telling them . But the lender is also going to be talking to the client and say , hey , this is what we need in order for the deal to finalize .

The other thing is want to point out that home warranties are optional In Emily was right , so we could offer it as the buyer , we could ask the seller to pay for it , or the buyer can purchase it themselves . So you'll have to determine how you want to spend your money .

Are you willing to come out $450 to $500 in your commission check to buy a home warranty for your client , or are you going to ask the seller to pay for it , or are you going to ask the buyer if they want to add it to the transaction . So that's a personal business decision that you'll have to make .

Debbie Logan

Uh-huh .

Darren Tunstall

But other than that , Emily , anything to add ? Jamon ?

Jamon Morgan

Just one quick question . In your practice in your past , have you bought the home warranty ? Is that something that you normally do or it just depends on ?

Emily Zimmerman

each of you . When I bought my condo , my realtor bought it for me .

Jamon Morgan

Okay .

Emily Zimmerman

But when ? I bought this place . I chose to go without one .

Jamon Morgan

Got it Okay .

Darren Tunstall

So it all depends . I mean , it could be a case by case scenario . You could have a standard , for example . I will always ask the seller first . That could be your standard . Now I will tell you that I just bought an investment property last year and I , as the buyer , purchased a buyer warranty , I mean a home warranty for myself .

It wasn't offered to me , I didn't ask for it . I didn't ask the seller to pay for it , I just knew that I wanted it and I bought it . But you know , I'm a little bit different case scenario too , because I know what's available to me and what's not available to me and I didn't wait because I wanted it .

Jamon Morgan

Right Got it .

Darren Tunstall

So , but I would treat it as a case by case scenario and have a set standard . Always ask the seller first Got it .

Debbie Logan

I know when I had bought the place in Rancho the seller had the first year warrantied . But on this place I always buy it because I don't want to get hit with like a $15,000 air conditioner or something . But so you know , I buy it on my own .

Darren Tunstall

So yeah , yeah , there could be a whole class on home warranties , which I would not teach .

Emily Zimmerman

And there's different tiers , right , yeah , yes , there's different tiers .

Darren Tunstall

There's like a standard premium . You know packages , platinum packages .

Emily Zimmerman

There's Debbie , you got platinum , I know it .

Darren Tunstall

There's different packages . There's different packages for condos , there's different packages for , like , manufactured homes or mobile homes .

Securing Real Estate Clients

There's all . So whenever you're considering buying it , you should really know which one you want to secure . And it's also good to ask the client as well , like , if they're going to buy it , then which one do they want ?

Debbie Logan

Right .

Darren Tunstall

Yeah , All right . Well , other than that , we are finished for today . I'm going to hit stop record . Thank you , All right , so that's the script . I hope that you found it very useful To download the script . Just go ahead and head over to realestatescriptspodcastcom . There'll be a link there for you to download the script .

This podcast is for the purpose of education only and it does not make any guarantees . We suggest you seek out the help of your broker , coach or mentor for specific situations Brought to you by Daring Tunstall at Repros , California , DRE number 018-53445 .

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