15. James Dodkins about his life as Customer Experience (CX) Rockstar at Pegasystems
Apr 05, 2022•31 min
Listen to this episode in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more
Episode description
Welcome to the #VoiceofSuccess. Today I have Customer Experience Rockstar James Dodkins with me. He is a Customer Experience Evangelist at Pega systems. But what is a CX Rockstar, this will is something James will explain today. As always in #VoiceOfSuccess, what is James drive? We also talk about:
- How you create a magnetic brand and stand out from the crowd?
- How do you get new happy customers? How do you deliever a kick as customer experience
- Do you believe that Happy Employees drives Happy Customers, why?
Are you ready? Listen to the Voice of Success!
For the best experience, listen in Metacast app for iOS or Android