What a fun conversation with Roz Lowe today discussing American Manufacturing. Roz has quite the background from growing up in machine shops to quality and business development. It's a simple truth that the fundamental principles of quality management are at the heart of small business success and have been and will continue to be at the heart of the American dream. Roz Lowe on LinkedIn Delta Hi-Tech Inc. #QualityMatters podcast is streaming on:iTunes | Spotify | Google | Audible | Stitcher | Tu...
Aug 02, 2022•53 min•Season 2022Ep. 146
The ISO 9001:2015 standard is currently undergoing revision. Likely we can expect a revised edition by 2025, but nothing is known for sure yet. Today' we're joined by Chris Paris of Oxebridge Resources. The changes in the last update in 2015 was rushed, with a lot of ambiguous and often difficult to manage edits, the big question is will the new edition fix these or introduce more...? #QualityMatters podcast is streaming on:iTunes | Spotify | Google | Audible | Stitcher | TuneIn Learn more about...
Jul 25, 2022•41 min•Season 2021Ep. 145
We've got one of our favorite guests back today, Mark LaCour from OGGN & Modal Point to talk about recession proofing your business. It has been said that recession is opportunity in wolf's clothing, and we tend to agree. While the likely looming recession (possibly announced by the time this episode airs) is scary and worth stress and anxiety, it is like any other risk. The flip side of Risk is Opportunity. What opportunities lay at your feet now and into the next 1-2 years you're not aware of ...
Jul 18, 2022•39 min•Season 2022Ep. 144
What are risks, risk based thinking, preventative actions and contingency plans? Today we're discussing in more detail what the difference is between these, how they are related, and what you can do in your business. FREE Resources https://texasqa.com/free-resources-downloads/Risk & Contingency Planning https://texasqa.com/free-download-risk-opportunity-contingency-planning/ #QualityMatters podcast is streaming on:iTunes | Spotify | Google | Audible | Stitcher | TuneIn Learn more about #QualityM...
Jul 11, 2022•33 min•Season 2022Ep. 143
Countless measurements are made daily to ensure "quality" work, and behind all these measurements is the theory and practice of metrology. Have you ever wondered how you know your measurements are good? From the pipes and machinery running on every industrial site and building to medicine and electronics, what you measure matters. Even more so often is the theory behind it and how and why we make those measurements. Today we're joined with Robert Mims from ThermoTemp to discuss metrology. Thermo...
Jul 05, 2022•48 min•Season 2022Ep. 142
We're joined today by Chis Carson, Sr. Director of Auditing & Business Operations at DEKRA Certification North America. DEKRA is one these scary certification bodies, that maybe are not so scary after all. Join us for the conversation today and decide for yourself. You might be surprised to hear how the certification bodies go though similar audits they put all of us through. Texas Quality Assurance has worked closely with DEKRA for several years now and are a trusted and valuable resource. If y...
Jun 14, 2022•41 min•Season 2022Ep. 141
Such a fun conversation today with Damian Gangoo discussing real world education needs for real work and jobs that exist in the market. Perhaps, and dare we say it, college is not the ideal route for everyone, and perhaps more than a college degree is required. Join in, and let us know what you think! Contact Damian Gangoo on LinkedIn https://www.linkedin.com/in/damian-g-039767a2/ #QualityMatters podcast is streaming on:iTunes | Spotify | Google | Audible | Stitcher | TuneIn Learn more about #Qu...
Jun 07, 2022•51 min•Season 2022Ep. 140
Ton's of buzz words from the "The Great Resignation" to "Gig Economy" float around, but we all have heard how hard it is to find and keep good employees. Recently we conducted a survey with OGGN & BIC Alliance to understand the top issues businesses consider worthy of contingency plans. More than hurricanes and other natural disasters or even cyber security was workplace instability. The Great Resignation is hitting most every business right now, and making it harder than ever to keep and attrac...
May 31, 2022•46 min•Season 2022Ep. 139
Such an exciting program to get a new generation involved in the Oil & Gas / Energy Industry! There is still time to register, and we encourage all recent high school grads and university students struggling to find that one thing that inspired them! You don't want to miss this conversation about a unique education opportunity to learn real "Skills" with Sean Thomas - Senior Manager of Training and Development at API - American Petroleum Institute. API SkillsReady first class has limited seats a...
May 23, 2022•35 min•Season 2022Ep. 138
What's it like building an ISO 9001 Management System? with Robert Khami - Arsham Aluminum Alloys. This week we're honored to have Robert Khami join us to talk about the process of building an ISO 9001 compliant QMS on a short time table. Robert and the rest of the team at Arsham Aluminum Alloys did a fantastic job with minimal resources and short on time. If you've ever been curious what the process is like, this is a great example, tune it and check it out! Arsham Aluminum Alloys: http://www.a...
May 16, 2022•33 min•Season 2022Ep. 137
Darci Chambers, AKA the Boss Lady, rejoins the conversation today to discuss her first hand experience in an Internal Audit. Listen in as we discuss the role of an auditor and the difficulty in avoiding consultation, and how some basic negotiation tactics can be used successfully to ensure an effective audit. #QualityMatters podcast is streaming on:iTunes | Spotify | Google | Audible | Stitcher | TuneIn Learn more about #QualityMatters & Texas Quality Assurance :LinkedIn | Facebook | Twitter | I...
May 09, 2022•34 min
We're back! We apologize for the pause in new episodes for #QualityMatters, but we're back! Today we're diving into a topic that Kyle is very passionate about, the role of small business in Oil & Gas here in America. The simple fact is, the super majors like Chevron and Exon do not play near the role in Oil & Gas extraction for the average American as small business does. https://sbecouncil.org/2020/04/17/reminder-during-the-covid-19-crisis-the-oil-and-natural-gas-industry-is-dominated-by-small-...
May 02, 2022•30 min•Season 2021Ep. 135
Quality Coordinator / Management Representative, Quality Manager, what’s the difference? Well, we’re going to tell you in this episode. ISO 9001 really doesn't give much direction other than leadership and top management, but generally accepted is the role of the "Quality Manager". This means and is important that your Quality Manager has management level authority. They need to be taken seriously and have the ability to carry out tasks and trainings as a manager would. More important than the t...
Feb 12, 2022•18 min•Season 2022Ep. 134
One more new thing, UGH! This is a struggle in the workplace, we've all heard it there's "An App for That". It seems that there is always a new flashy program that’s going to make things easier, better, faster, greatly improve how we do things.
Feb 07, 2022•22 min•Season 2022Ep. 133
We are excited to share with you some new changes coming to #QualityMatters. Kyle recently launched a poll on LinkedIn to see what you, our listeners thought of the content and would like to hear. Your responses were heard. You all want more about tips and tricks and running a QMS, less about case studies. It looks like we’ve convinced you that having a QMS is a great thing, now you want to know how. So, in the future, that’s what the content of #QualityMatters will be. To that end, we will be p...
Jan 31, 2022•18 min•Season 2022Ep. 132
The Dalkon Shield was an IUD developed in the 1960s by OB-GYN Hugh Davis with electrical engineer Irwin Lerner. They brought in a lawyer, Robert Cohn, to help them form The Dalkon Corp. Because The Dalkon Corp had no sales force, they decided to sell the product to another company. That company was AH Robins, who made Robitussin and chapstick, among other things. After more than a decade, many findings came out about the Dalkon Shield. Instead of using a monofilament string, this IUD used hundre...
Jan 24, 2022•28 min•Season 2022Ep. 131
The U.S. Naval Ship Repair Facility and Japan Regional Maintenance Center (SRF/JRMC), Yokosuka detachment has thousands of gallons of oil routinely drained from ships coming into dry dock. Special teams have to be on standby and ready at any given time to remedy a spill. Shop X-99 consists of 65 members, 28 of which are oil specialists. Shop X-99 also holds the seven member ‘Mada Yatte Tanda (MYT) team. This team, in keeping with SRF/JRMC’s organizational goals, decided to improve technology, sp...
Jan 18, 2022•18 min•Season 2022Ep. 130
In 2006, Singapore’s Housing and Development Board wanted to improve work processes and better support it’s own mission. They enlisted the help of Accessway V2 Innovation & Quality Circle to help. Accessway V2 used the Lotus Blossom Technique to identify problems and solutions. They decided the problem with the most potential solutions would be the easiest to solve. This revealed that the tool to check accessible ramp gradients would be the easiest problem to solve. Also in 2006, at this time, S...
Jan 03, 2022•19 min•Season 2022Ep. 129
This week's episode is the third and final in a series with API the American Petroleum Institute. We had the pleasure of speaking with David Miller, PE, F.ASCE Senior Director, Standards Development | Global Industry Services about the latest edition of the API Spec Q2 management system standard for Oil & Gas Service providers. If you or your organization is interested in learning more about the API monogram or certification program, you can check them out at https://www.api.org/. And if you or ...
Dec 16, 2021•24 min•Season 2021Ep. 128
This week's episode is the second in a series with API the American Petroleum Institute. We had the pleasure of speaking with Kevin Ferrick about the monogram program with API and its roots going back to the 1920's at the very start of the Oil & Gas industry. If you or your organization is interested in learning more about the API monogram or certification program, you can check them out at https://www.api.org/. And if you or your team is looking for help and support in preparing for certificati...
Dec 14, 2021•20 min•Season 2021Ep. 127
This week's episode is the first in a series with API the American Petroleum Institute. We had the pleasure of speaking with Anchal Liddar about API GIS Standards and its role within API and just learning a lot about API and the work they do. If you are new to the Quality Management world or the world of monograms and certification in the Oil & Gas industry, this is a must listen to episode. If you or your organization is interested in learning more about the API monogram or certification progra...
Dec 05, 2021•20 min•Season 2021Ep. 127
Could it be that we just solved the world supply chain problems...? Maybe so, maybe no, but you have to tune in and check it out to see for yourself. We have our guest from last week's episode Rob Carlson on with us. If you are local to the Houston area, check out the good folks with SBDC through the San Jacinto college system Robert Carlson has extensive U.S. domestic and international business experience with corporations, universities and government agencies. He is well versed and knowledgeab...
Nov 24, 2021•21 min•Season 2021Ep. 125
Quality Matters and we believe that Small Business Matters as well. That is why we are thrilled to have Robert Carlson from our local SBDC "Small Business Development Center" on the show today. The SBDC with the help of fantastic folks like Robert Carlson have been instrumental in the success of Texas Quality Assurance during the COVID-19 pandemic and economic fall out. If you are local to the Houston area, check out the good folks with SBDC through the San Jacinto college system Robert Carlson ...
Nov 10, 2021•24 min•Season 2021Ep. 124
Such a fun conversation today with Kris Early of GyroData. The technology used in drilling for oil & gas has advanced so very far. These updates enable drilling teams to save not only time and money, but minimize environmental impacts on a large scale. We love the Oil & Gas industry and so many of the amazing innovations that make it so great. This week is no exception. This week we're learning a lot about how the same technology that puts satellites in space is used to hit even smaller targets ...
Oct 26, 2021•21 min•Season 2021Ep. 123
In our last episode of the Top 5 Quality Management System Failures of all time according to Domenic Tramontana, we discuss the Ford Pinto. Most people are familiar with the disaster that was the Pinto. I had heard jokes about it but didn’t really know what was funny. I was shocked when I learned more about the Ford Pinto. The fact is, Ford knew about their gas tank problem. Not only did they know, they held a patent to a safer tank that OTHER car manufacturers were using in the same size cars a...
Oct 18, 2021•21 min•Season 2021Ep. 122
We continue the Top 5 Quality Management System Failures of All Time-a review of an article written by Domenic Tramontana. We quickly discuss a design flaw with the iPhone 4-an antenna in the wrong place. Kyle tells us about the process of testing and validation. Included in this episode is the Teton Dam. Construction began on the dam in 1972, and was completed in November of 1975. On June 3, 1976, two small seeps were observed. On June 5, 1976 the embankment breached and there was a rapid relea...
Oct 11, 2021•18 min•Season 2021Ep. 121
Out of the Crisis by W. Edwards Deming (Author) According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations with industry. In Out of the Crisis, originally published in 1982, Deming offers a theory of management based on his famous 14 Points for Management. Management's failure to plan for the future, he claims, brings about loss of market, which brings about loss of jobs. Management must be judged not only by th...
Oct 04, 2021•Season 2021Ep. 120
Can OSHA force you to get the shot (ETS for COVID-19 Vaccine)? Is there any precedent for this in the past? What's this gonna do to workplace safety culture? Is osha gonna become the next distrusted part of the political machine? Seems there are far more questions and answers at this point in time period the COVID-19 ETS, emergency temporary standard, is not even out yet but we're already preparing for what it might bring to our workplace. It is vitally important that we focus on are people, on ...
Sep 24, 2021•21 min•Season 2021Ep. 119
Can OSHA force you to get the shot (ETS for COVID-19 Vaccine)? Is there any precedent for this in the past? What's this gonna do to workplace safety culture? Is osha gonna become the next distrusted part of the political machine? Seems there are far more questions and answers at this point in time period the ETS, emergency temporary standard, is not even out yet but we're already preparing for what it might bring to our workplace. It is vitally important that we focus on are people, on our cultu...
Sep 20, 2021•20 min•Season 2021Ep. 118
The Hubble Space Telescope is a space telescope that was launched into low Earth orbit in 1990 and remains in operation. It was not the first space telescope, but it is one of the largest and most versatile, renowned both as a vital research tool and as a public relations boon for astronomy. The problem is, when it went up into space, the lens wasn't configured properly and it required one of the most large scale repair efforts in human history. Learn more about #QualityMatters & Texas Quality A...
Sep 06, 2021•19 min•Season 2021Ep. 117
