034 - How To Get ALL Your Guests Back Into The Salon
Oct 20, 2020•25 min
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Episode description
Key Takeaways:
03:10 - How To Get All Of Your Guests To Come Back In
07:13 - Salon Experience: An Escape To The World
13:54 - Your Customer's Fun Experience Starts At Your Door
17:44 - Connecting With The Right People Is Important
20:51 - Stay Positive And Opportunities Will Be In Front Of You
Quotes:
“The key is the making it fun and entertaining. Because part of the salon experience, really, is an escape.” (07:13) (Doug)
“When you get smacked in the face with one of the biggest challenges, that there's something to be grateful for. I think that's a sign of an emotionally healthy individual.” (15:30) (Jason)
“I don't ever let it wipe me out and I don't give up. I mean, I do not.” (18:54) (Chelle Neff)
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