Tony chats with Roberto Salinas, Head of Business Development at LULA, they developed a tool called GAIL (Generative AI by LULA). Their conversational AI is meant to give time back to agents. Up to 60% of the time agents spend on the phone is spent on billing related questions that can be handled directly by GAIL. Overall, GAIL can take over all of those repetitive customer-facing tasks and give back time to the agents to focus on growing the book of business. GAIL can handle voice and text conv...
Dec 17, 2024•33 min
Tony chats with Christy Barsalaou, President & CEO at QuickFacts, a Canadian insurtech that aggregates all of the personal lines insurance underwriting information onto one platform. You get all the rules for all your markets at a glance. Christy Barsalou: https://www.linkedin.com/in/christy-barsalou-silvestri/ QuickFacts: https://www.quickfactsinc.com/ Video Version: https://youtu.be/2hAHTSiGDSo
Dec 16, 2024•23 min
Tony chats with Zach Gleason, Founder at Atlanta Sales, they help independent agents and brokers coaching, training, and managing sales people. They now have their own proprietary software sales management system specifically tuned to help insurance producers get organized with their sales efforts. Zach Gleason: https://www.linkedin.com/in/zacharygleason/ Atlante Sales: https://atlantesales.com/
Dec 12, 2024•30 min
Tony chats with Craig Foster, CEO, and Jim Strickland, GM North America at Ondo Insurtech. They are creating a world leader in claims prevention technology for home insurer, specifically water prevention. Their Leakbot detects leaks, and their network of local plumbers go out to fix the leaks before they become a large claim, all paid for by your insurer! The ROI of prevention is so good that it makes sense for the insurer to pay for the plumber. Craig Foster: https://www.linkedin.com/in/fosterc...
Dec 11, 2024•36 min
Tony chats with Nick Kidd, CEO & Co-Founder at Quotey, a Canadian insurtech commercial insurance quoting marketplace for agents and brokers. From the single question about what they do, Quotey walks the broker through the correct application and finds coverage from multiple carriers. Quotey was built by a broker for brokers to fix the frustrations he had with the insurance market. Nick Kidd: https://www.linkedin.com/in/nick-kidd-4513547/ Quotey: https://quotey.io/ Video Version: https://yout...
Dec 10, 2024•38 min
Tony chats with Robin Roberson, Co-Founder and CEO at Agentech. They create digital agents specifically trained on tasks related to claims handling. It's like each claims handler having hundreds of assistants to help them go through the data, summarizing it quickly, and allowing the claims professional to make better decisions. Robin Roberson: https://www.linkedin.com/in/robinroberson/ Agentech: https://www.agentech.com/ Video Version: https://youtu.be/DTgH4uaDmQY...
Dec 09, 2024•33 min
Tony chats with Elan Gefen, Go to Market Lead at Eventual Treasury, a revenue co-pilot for insurance agents and brokers. They do 3 basic things: 1. Help with auto revenue reconciliation. 2. Revenue recovery. 3. Real-time financial forecasting. Overall, they solve huge issues on the financial and accounting side of insurance agency operations. Elan Gefen: https://www.linkedin.com/in/elan-gefen-35104365/ Eventual Treasury: https://www.eventualtreasury.com/ Video Version: https://youtu.be/dkID4hL7P...
Dec 05, 2024•21 min
Tony chats with Will Betteridge, CEO at Fair, a new auto warranty insurtech created to be fully modern. They're 100% API-based and they do everything from end-to-end to deliver a better customer experience and a better product. This is a fascinating look at an obscure side of our industry. Will Betteridge: https://www.linkedin.com/in/wbbetteridge/ Video Version: https://youtu.be/Jv-fzuc7V4Y
Dec 04, 2024•28 min
Tony chats with Michael Trouillon, Insurance Agency Automation Associates, they help agencies with everything related to making the most of their AMS 360. From setting up, workflows, training, consulting, and much more. Michael Trouillon: https://www.linkedin.com/in/michaeltrouillon/ Video Version: https://youtu.be/72wVaLv9RM4
Dec 03, 2024•25 min
Tony chats with Hernando Gallegos, COO & Founder and Jim West, Regional Account Manager at ION, they are a guided inspection application available on any smart device. It embeds the carriers' inspection guidelines into the application and gamifies it for the adjuster. Hernando Gallegos: https://www.linkedin.com/in/hernandogallegosjr/ Jim West: https://www.linkedin.com/in/jim270/ ION: https://www.ioninspect.com/ Video Version: https://youtu.be/XjnxNx7saNY...
Dec 02, 2024•38 min
Tony chats with Mang-Git Ng, Founder and CEO at Anvil Foundry, the fastest way to build software for documents. They provide developers, product teams, and non-technical people the tools to take their existing documents and convert them into programmable, online, simple, guided workflows. They offer PDF Generation, PDF Filling, e-signature, and more. Mang-Git Ng: https://www.linkedin.com/in/manggit/ Anvil Foundry: https://www.useanvil.com Video Version: https://youtu.be/e0XlLffLUnM...
Nov 18, 2024•37 min
Tony chats with Luke Fraser, CEO at Stepwise Innovation. They are a research and design firm that helps insurance carriers understand their customers as people and then develop growth strategies as a result of that which might include new products (both insurance and non-insurance) and new growth strategies. Luke Fraser: https://www.linkedin.com/in/lukefraser/ Stepwise Innovation: https://www.stepwiseinnovation.com/ Video Version: https://youtu.be/6Wz1wYajg7E
Nov 14, 2024•45 min
Tony chats with Matthew Fastow, Co-Founder and CEO at CoverFlow, they help insurance brokerages with the most important thing, customer happiness. They automate away a huge part of the busywork that brokers and account managers find themselves doing on a day-to-day basis. They run insurance paperwork through very specialized AI models that help identify things that humans might miss. Matthew Fastow: https://www.linkedin.com/in/matthew-fastow/ CoverFlow: https://coverflow.tech/ Video Version: htt...
Nov 13, 2024•20 min
Tony chats with Will Alverson who is leading the new Insurance Nerds Careers, an insurance job board and more, part of Insurance Nerds. Insurance Nerds Careers: https://careers.insnerds.com/ Will Alverson: https://www.linkedin.com/in/william-alverson/ Video Version: https://youtu.be/7Xa46-3drWQ
Nov 12, 2024•38 min
Tony chats with Heather Wilson, CEO at Clara Analytics, an end-to-end AI claims platform for Casualty and Comp. Clara's first appearance on Profiles in Risk was Ep. 390. Today we do an update where we talk about the evolution of Clara, how AI is affecting the insurance industry, and several other topics. Heather Wilson: https://www.linkedin.com/in/heather-h-wilson-40a61b8/ Clara Analytics: https://claraanalytics.com/ Original Episode about Clara Analytics: https://youtu.be/gRjVwggtyFM?si=TaPkrHz...
Nov 11, 2024•28 min
Tony chats with Tim Maloney and Steven Romero, Co-Founders at Pre-Loss. They focus on the interception of Geospacial and P&C worlds and provide baseline scans for large commercial assets. Having a baseline scan helps prevent ambiguities at the time of loss and ensures claims are adjusted fairly. Steve Romero: https://www.linkedin.com/in/steven-romero-cpcu-aic-arm-sega-9657b2199/
Nov 04, 2024•33 min
Austin Moorhead, Founder at Lava Automation, they help independent brokers setup their CRM solution including drip marketing to rocket-fuel your new business sales and renewals. They have helped several hundred agencies setup their CRM automation and getting a big ROI. They (almost) guarantee you'll see a minimum of 25% in New Business! They also do VAs. An awesome, high-energy episode to celebrate our 600th episode of Profiles in Risk. Austin Moorhead: https://www.linkedin.com/in/austin-moorhea...
Oct 30, 2024•34 min
Tony chats with Julianna Muir, Founder & CEO at Vellum Insurance, they are a data and analytics platform purpose-built for the insurance industry, specifically for insurance and reinsurance companies who receive bordereaus. They help ingest, validate, standardize and aggregate that information, and then add a powerful analytics layer on top. This allows their clients to go from a reactive position to more of a proactive portfolio management relationship with their partners. After almost 600 ...
Oct 29, 2024•34 min
Tony chats with Leandro Dallemulle, General Manager at Planck, Applied Systems; they are an AI-based platform for commercial lines underwriting and were recently acquired by Applied. They started with a focus on restaurants and bars, and have now expanded to be able to support underwriting in 80% of classes of businesses. Leandro Dallemule: https://www.linkedin.com/in/leandrodallemule/ Planck: https://www.planckdata.com/ Video Version: https://youtu.be/xWLYxNicCzU...
Oct 28, 2024•33 min
Tony chats with Isabel Rodriguez, COO at Domu.ai. They automate communications for financial services. Their natural language AI system can handle all communications over different platforms, including voice calls. As of today, their technology fully handles 98% of calls. Isabela Rodriguez: https://www.linkedin.com/in/isabela-r-438785170/ Domu: https://Domu.ai Video Version: https://youtu.be/XU86F5x1xVw
Oct 23, 2024•24 min
Tony chats with Andre Symes, Group CEO at Genasys, they are a purpose led software development organization that develops policy and claims admin technology to serve the mid-markets from quote & bind all the way to claims fulfillment. Their purpose is to bring tier 1 technology to the mid-market players. They focus on serving the $50M to $500M GWP organizations. Andre Symes: https://www.linkedin.com/in/andre-symes/ Genasys: https://genasys.com/ Video Version: https://youtu.be/DbKjn0oIsYQ...
Oct 22, 2024•25 min
Tony chats with Aaron Wright, Director of Strategy at Earnix, they help underwriters, actuaries, and product managers to utilize the data they have correctly, to leverage analytics and AI, simulate and forecast the results of decisions they make. Overall, it helps insurance companies to make better decisions AND to put those decisions into productions WITHOUT waiting for IT to do it for them. Fantastic conversation with Aaron who is both a CPCU and a FCAS credentialed actuary. Aaron Wright: http...
Oct 22, 2024•35 min
Tony chats with David Embry, CEO at Mylo. They started as an in-house digital agency at a top-10 global broker. Today, they operate serving underserved high-volume low-premium transitions in personal and commercial lines and a little bit of benefits. Their platform is extremely focused on efficiency and an awesome user experience and now that they are independent their platform is available to other agencies and brokerages! David Embry: https://www.linkedin.com/in/david-embry-09920117/ Mylo: htt...
Oct 08, 2024•30 min
Tony chats with Harris Clarke, Co-Founder at LodgePole Insurance, they are in the process of building a better way to provide coverage for homeowners in wildfire country. Harris Clarke: https://www.linkedin.com/in/harris-clarke-28979/ LodgePole Insurance: https://www.lodgepoleinsurance.com/ Video Version: https://youtu.be/4Be9xW4BXxg
Oct 08, 2024•25 min
Tony chats with Patrick Cooney, Co-Founder and President at PowerBroker AI. They serve retail and wholesale agencies with an "AI brain for insurance" which can audit a policy, tell you what's included and what's been omited. They are also in the process of building industry specialization for industries like construction. Patrick Cooney: https://www.linkedin.com/in/patrick-cooney1/ PowerBroker AI: https://www.powerbroker.ai/ Video Version: https://youtu.be/a6cGXfmo8dY...
Sep 30, 2024•15 min
Tony chats with Tom McClintock of Empowered Margins. They are an insurtech that works with insurance organizations to help them with their underwriting and actuarial software. Tom McClintock: https://www.linkedin.com/in/tommcclintock/ Empowered Margins: https://www.empoweredmargins.com/ Video Version: https://youtu.be/Sm1OsXn28uM
Sep 24, 2024•47 min
Tony chats with Rock Schindler, Founder & CEO at SDRefinery AI, they are solving the growing problem that it takes too long for P&C claims leaders to identify processes, bottlenecks, and root causes of poor performance. They are solving that problem by reading every adjuster note and measuring key events, actions, and activities, creating operational metrics that radically increase the speed and efficiency of making the changes to improve claims outcomes. Rock Schindler: https://www.link...
Sep 23, 2024•56 min
Tony chats with Johannes Kraus, Co-Founder at YOUTH Healthtech, a smartphone-based health screening. With just your phone and 2 minutes of your phone using a face video, an audio recording, and a picture of your eye, and with that they screen for 23 biomarkers in seven health areas 🤯. Johannes Kraus: https://www.linkedin.com/in/johannes-kraus-948040151/ Youth Healthtech: https://www.youth-healthtech.com/ Video Version: https://youtu.be/vpdN3uroWJA
Sep 19, 2024•26 min
Tony chats with Sandeep Haridas, EVP Business Head of Chief Strategy Officer at IntellectAI, they are focused on helping financial institutions build wealth management and insurance products. Within insurance they are a niche player focused on truly creating an underwriting ecosystem in the commercial insurance space. They are devoted and dedicated the art and science of underwriting. Sandeep Haridas: https://www.linkedin.com/in/sandeep-haridas-cpcu/ IntellectAI: https://www.intellectai.com/ Vid...
Sep 18, 2024•34 min
The episode of Profiles in Risk features Dr. Yael Benvenisti discussing Israel's innovative culture in the insurtech sector. Key topics include: 1. Israel's entrepreneurial spirit in insurtech 2. Technology's role in transforming insurance, especially in gerontology 3. The need for new underwriting models incorporating predictive technologies 4. Global adoption of insurance technology Highlights of the episode include: - Discussion of Israel's innovative insurtech ecosystem - Exploration of tech...
Sep 16, 2024•29 min
