How to Handle a Cry-Baby at Work
Mar 15, 2010•6 min
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Episode description
Is there someone at work who uses crying as a defense mechanism, or a way to avoid assertive communication? Be ready the next time. In this professional communication training podcast, you will learn a simple six-step process that will help you effectively deal with a crier, and deliver your message with clarity, power, professionalism, and finesse.
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