Professional Communication Training - podcast cover

Professional Communication Training

Dan OConnorwww.podomatic.com
Professional communication skills training made easy by expert communication trainer Dan O'Connor. Learn danger phrases, power phrases, communication tactics, and effective communication skills you can use immediately to polish your image, be more persuasive, deliver superior customer service, and sound like a CEO. Communicate with confidence, clarity, power, and finesse with the help of this professional communication training podcast.
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Episodes

Danger Phrase: Don't Worry | Professional Communication Skills Training Podcast with Dan O'Connor

Go to Dan's site: http://www.danoconnortraining.com Get all his videos: http://store.danoconnortraining.com Enroll in Dan's course: http://www.onlinecommunicationtraining.com/tour Facebook: http://www.facebook.com/communicationtraining Twitter: http://www.twitter.com/evslayer Blog:http://www.danoconnortraining.com/blog Linked-In http://www.linkedin.com/company/power-diversity Pintrest: http://www.pinterest.com/danoconnortrain/ Google+: https://plus.google.com/100199916299031606704 Communication ...

Jan 28, 20154 min

Men & Women Body Language at work--You've got to SIDLE UP, WOMEN!

In today's professional communication training podcast, expert communication trainer Dan O'Connor teaches you body language techniques designed for effective communication between the sexes at work. Would you like to open up the lines of communication with the opposite sex? Don't forget about body language. For more, go to http://www.powerdiversity.com and for online communication training by Dan, go to http://www.onlinecommunicationtraining.com and of course don't miss Dan's YouTube videos at h...

Apr 30, 20113 min

Your Danger Phrase for the Day: "Honestly" SAY THIS-NOT THAT!

Are you unwittingly sabotaging your communication success? It only takes one word to ruin your entire message, which is why Dan gives you Danger phrases to avoid and Power phrases to use when working in a professional environment. Communication training can be fun, effective, and free. You can be a better communicator in about 2 minutes! For more communication training, visit http://www.powerdiversity.com

Oct 14, 20102 min

Danger Phrase/Power Phrase of the Day: "Why didn't you tell me?" Increase your communication power in less than 3 minutes!

How would you like to increase your communication power in less than 3 minutes? Check out our professional communication tactics podcast where you'll learn power phrases, danger phrases, and communication tactics to help you dramatically transform your communication image and get instant results. Today's Danger Phrase is, "Why didn't you tell me?" Find out why this is a danger phrase, and what you should be saying instead, in today's lesson. For more free communication resources, go to http://ww...

Oct 12, 20103 min

Supreme Court Nominee Elena Kagan's EXCELLENT Communication Adventure!

In last week's supreme court confirmation hearings, Elena Kagan implemented one of my favorite communication strategies: She stayed on message using the broken record, didn't take the bait, and didn't engage. Regardless of your views of Elena Kagan, her use of these tools was masterful, and you too can--and should--use them in high-risk communication situations. Listen to today's podcast to find out how. For more, go to http://www.powerdiversity.com.

Jul 05, 20104 min

The Trick to Giving Compliments--The RIght Way

Here's your professional communication tactic for the day: When giving a compliment--whether at work or at home--remember that we compliment people, not things, and that compliments almost always have the word "you" in them. Check out today's podcast to learn how to correctly give a compliment, which activates the right side of the brain of the person receiving the compliment, and positions you as a more powerful, polished, savvy communicator. For more, stop by http://www.powerdiversity.com.

Jun 06, 20103 min

Establish The PEC to Gain the Professional Advantage

Make dealing with clients so much easier, while you out-perform your customer service competition--just by employing this one simple professional communication tactic--the Personal Emotional Connection. For more, visit http://www.powerdiversity.com

Apr 18, 20105 min

The 4-Step Process for Dealing with THE BLAMER

THE BLAME GAME In every organization, there will be customers who want to blame someone else for their troubles. Who’s actually to blame for the problem is totally irrelevant. If you are in customer service and have to deal with the Blamer, remember that your role with them is to be the scapegoat, and your mission is to serve them by telling them whatever they need to hear so they can get un-stuck, and you can move along to the next customer while feeling good about the experience you had with t...

Apr 06, 20107 min

Learn to Dance and Communicate--In All Situations!

Watch the masterful moves of the Master Communicator, as he teaches you--IN JUST 60 SECONDS--how to dance to any tune and respond to any person. If this video podcast doesn't cause you to shake your booty as you learn three dance moves you can do to ANY MUSIC--AND 4 magic communication phrases you can use in any situation--just email Dan and ask him to hang up his tap shoes.... The Secret Dance of Love will help you with your terpsichorean AND communication challenges. Share this video podcast w...

Mar 24, 20102 min

How to Handle a Cry-Baby at Work

Is there someone at work who uses crying as a defense mechanism, or a way to avoid assertive communication? Be ready the next time. In this professional communication training podcast, you will learn a simple six-step process that will help you effectively deal with a crier, and deliver your message with clarity, power, professionalism, and finesse. For more, stop by http://www.powerdiversity.com.

Mar 15, 20106 min

One Magic Phrase That Instantly Defuses Emotionally Charged or Difficult Customers

If you deal with emotionally charged or difficult people at work, you need power phrases to help you navigate through those difficult professional communication situations. Power phrases such as the one in today's professional communication training podcast helps you immediately increase your communication power, deal with difficult people, and communicate with confidence, power and finesse. For more, stop by http://www.powerdiversity.com.

Feb 23, 20103 min

The 4-Step "Disengage to Stop the Rage" Process

There's a reason why Zebras don't get ulcers. Their brains stop releasing stress hormones as soon as the stress factor is gone (according to Robert Zapolsky, author of Why Zebras Don't Get Ulcers). Our brains, however, keep releasing stress hormones and toxic chemicals long after the stress factor has left us. This is why we need a systematic approach to "disengaging" from stressful people and situations. This 4-step process is the best I have found. Remember to get the accompanying quick-refere...

Feb 09, 20107 min

The One Interview Question Every Job-Seeker Must Ask Every time

Above all else, your professional communication skills will land or lose you the job you seek. This is why the first thing you do while seeking a job is hone your interviewing skills. Access to effective professional communication training has never been easier. In today's communication training podcast, Dan gives you the one question (and the number-one question) that anyone who's looking for a job must ask in the interview. Increase your chances of landing that job by listening to this quick a...

Jan 30, 20103 min

The 3-Step Feel, Felt, Found

Any quality professional communication training program will teach you basic yet powerful communication tactics such as the Feel-Felt-Found. If this is the beginning of your communication education and you have not yet mastered this technique, here's your chance to become a more powerful, persuasive, savvy professional communicator. For more free tools, stop by http://www.powerdiversity.com.

Dec 29, 200914 min

How to Develop a Knock-Out Professional Greeting

Adding power phrases to your professional greeting is one of the easiest and most effective ways to increase your communication power. In this professional communication training episode, Dan teaches you how and why to add power phrases to your greetings. For more, stop by http://www.powerdiversity.com.

Dec 23, 200927 min

2 Steps for Dealing with Difficult Customers

If you deal with difficult or emotional customers, you need to have some professional communication tactics to help you. In today’s podcast, Dan gives you two specific tactics you can use the next time you deal with difficult customer, difficult coworkers, and all of the difficult people you’ll meet both personally and professionally. For more, go to http://www.powerdiversity.com.

Nov 30, 20095 min

The 4-Step "Saying No" Process for Saying No With Tact and Professionalism

Have you been told that you need to learn how to say no more professionally? In this professional communication podcast, Dan teaches you the four-step process to saying no with professionalism, tact, and finesse. Take your professional communication skills to the next level with this powerful strategy. For more communication resources and tools, visit http://www.powerdiversity.com.

Nov 29, 20096 min

How to Develop Winning Opening Lines for Difficult Conversations

When you need to have an assertive conversation at work (you know–one of those little talks), remember that your opening line is the most important part of that professional conversation. In today’s podcast, Dan teaches you the two-steps to creating powerful, polished opening lines for nearly any difficult conversation. PS-This also works at home in your personal relationships. For more professional communication training, stop by http://www.powerdiversity.com.

Nov 25, 20095 min

4 Magic Phrases You Can Use to Get Out of Any Communication Jam

Do you ever find yourself at a loss for words? How unstoppable a professional communicator are you? In this podcast, Dan shares 4 magic power phrases you can use to get out of any professional communication jam. For more communication training and tips, stop by http://www.powerdiversity.com

Nov 19, 20093 min

How to Create and Use a Danger Phrase and Power Phrase List

In this communication training episode, Dan walks you through making one of the most essential communication training tools you'll ever use: a danger phrase and power phrase list. This list will help you purge phrases and words that rob you of credibility, and replace them with ones that increase your communication power. For more resources, visit http://www.powerdiversity.com

Nov 17, 20095 min
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